RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11563603 Other
Jan 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Corrective Action:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Additional Notes:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Manufacturer: RAM
Mfg Campaign: 11563603
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563603 Other
Jan 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Corrective Action:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Additional Notes:

The abs and traction control keep going in and out and is very unsafe to drive such a large truck. I called dealership and they don’t have the abs module and haven’t had it for over a year. So they know it’s an issue and can’t give us any since manufacturer is at fault. My abs and traction don’t work. Thank you

Manufacturer: RAM
Mfg Campaign: 11563603
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563615 Other
Jan 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Corrective Action:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Additional Notes:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Manufacturer: RAM
Mfg Campaign: 11563615
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563615 Other
Jan 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Corrective Action:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Additional Notes:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Manufacturer: RAM
Mfg Campaign: 11563615
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563615 Other
Jan 4, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Corrective Action:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Additional Notes:

The Anti-lock Braking System (ABS) and the Hydraulic Control Unit (HCU) issue is present on my vehicle. The problem is intermittent and occurrences cannot be predicted, duration fault varies, sometimes repeatedly cycling fault/no fault/fault etc. When the fault occurs cruise control is either canceled (if active) or not available. Occurs at varios speeds. Please refer to NHTSA's open investigation (NHTSA Action Number: PE22012).

Manufacturer: RAM
Mfg Campaign: 11563615
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563618 Other
Jan 4, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The following messages suddenly came up on my screen. Service electronic braking system, service ABS system. Then the following warning lights came on. Traction control warning, ABS light, tire pressure unavailable, parking sensors unavailable. The cruise control is also unavailable. It is winter here in MN and I thought it would be ok until I get it fixed, I will just use 4 wheel drive. 4 wheel drive is also not available. Am not able to get the vehicle repaired, parts on national back order for months. Do not have a backup vehicle. Have to drive an unsafe vehicle to and from work in winter conditions. Can’t lose my job.

Corrective Action:

The following messages suddenly came up on my screen. Service electronic braking system, service ABS system. Then the following warning lights came on. Traction control warning, ABS light, tire pressure unavailable, parking sensors unavailable. The cruise control is also unavailable. It is winter here in MN and I thought it would be ok until I get it fixed, I will just use 4 wheel drive. 4 wheel drive is also not available. Am not able to get the vehicle repaired, parts on national back order for months. Do not have a backup vehicle. Have to drive an unsafe vehicle to and from work in winter conditions. Can’t lose my job.

Additional Notes:

The following messages suddenly came up on my screen. Service electronic braking system, service ABS system. Then the following warning lights came on. Traction control warning, ABS light, tire pressure unavailable, parking sensors unavailable. The cruise control is also unavailable. It is winter here in MN and I thought it would be ok until I get it fixed, I will just use 4 wheel drive. 4 wheel drive is also not available. Am not able to get the vehicle repaired, parts on national back order for months. Do not have a backup vehicle. Have to drive an unsafe vehicle to and from work in winter conditions. Can’t lose my job.

Manufacturer: RAM
Mfg Campaign: 11563618
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Campaign: 11563208 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Corrective Action:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Additional Notes:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Manufacturer: RAM
Mfg Campaign: 11563208
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563208 Other
Jan 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Corrective Action:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Additional Notes:

Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very important safety related issue. The cruise control is also affected by these messages and will not work. This is known issue around the country with these trucks and something must be done. If folks don't have money to fix or parts to get fixed we will just drive these safety hazards down the highways and jeopardize ourselves and others. What is your fix to this known problem because you all obviously are not correcting the issue for the known problem.

Manufacturer: RAM
Mfg Campaign: 11563208
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563250 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system fails at randomly disabling the abs brake system and the cruise control.

Corrective Action:

ABS system fails at randomly disabling the abs brake system and the cruise control.

Additional Notes:

ABS system fails at randomly disabling the abs brake system and the cruise control.

Manufacturer: RAM
Mfg Campaign: 11563250
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563264 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Anti-lock brake system (ABS) failure for second time in less than 18 months resulting in warning lights on dash, and message for service system. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. The first incident began in July 2022 was brought into the dealer on July 18, 2022 and mileage on truck was 25,121 miles. Dealer diagnosed replaced the anti-lock brake system control unit for brake system and returned truck to me. In November/December 2023, the ABS light and traction control unit lights on dash keep coming on and system says to see dealer. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. It also appears the cruise control will not work if the ABS system is in error. Dropped off at dealer 12/29/2023 and dealer advised that they could not repair at current time due to no parts available and earliest update may be late Jan 2024 if available. The parts that need to be replace per the dealer are the Anti-lock brake system control unit and the ABS module need replacement and no parts were available at the current time (12/29/2023) to repair the truck.

Corrective Action:

Anti-lock brake system (ABS) failure for second time in less than 18 months resulting in warning lights on dash, and message for service system. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. The first incident began in July 2022 was brought into the dealer on July 18, 2022 and mileage on truck was 25,121 miles. Dealer diagnosed replaced the anti-lock brake system control unit for brake system and returned truck to me. In November/December 2023, the ABS light and traction control unit lights on dash keep coming on and system says to see dealer. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. It also appears the cruise control will not work if the ABS system is in error. Dropped off at dealer 12/29/2023 and dealer advised that they could not repair at current time due to no parts available and earliest update may be late Jan 2024 if available. The parts that need to be replace per the dealer are the Anti-lock brake system control unit and the ABS module need replacement and no parts were available at the current time (12/29/2023) to repair the truck.

Additional Notes:

Anti-lock brake system (ABS) failure for second time in less than 18 months resulting in warning lights on dash, and message for service system. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. The first incident began in July 2022 was brought into the dealer on July 18, 2022 and mileage on truck was 25,121 miles. Dealer diagnosed replaced the anti-lock brake system control unit for brake system and returned truck to me. In November/December 2023, the ABS light and traction control unit lights on dash keep coming on and system says to see dealer. These include the ABS light/traction control unit light turn (warning lights, bells, and verbal system warnings) turn on whenever the truck goes over rough road, bumps, potholes, randomly, as well as starting up truck. It also appears the cruise control will not work if the ABS system is in error. Dropped off at dealer 12/29/2023 and dealer advised that they could not repair at current time due to no parts available and earliest update may be late Jan 2024 if available. The parts that need to be replace per the dealer are the Anti-lock brake system control unit and the ABS module need replacement and no parts were available at the current time (12/29/2023) to repair the truck.

Manufacturer: RAM
Mfg Campaign: 11563264
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563386 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Corrective Action:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Additional Notes:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Manufacturer: RAM
Mfg Campaign: 11563386
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563386 Other
Jan 3, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Corrective Action:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Additional Notes:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Manufacturer: RAM
Mfg Campaign: 11563386
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563386 Other
Jan 3, 2024
Defect Description:

STEERING

Potential Consequences:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Corrective Action:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Additional Notes:

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Manufacturer: RAM
Mfg Campaign: 11563386
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563422 Other
Jan 3, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Corrective Action:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Additional Notes:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Manufacturer: RAM
Mfg Campaign: 11563422
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563422 Other
Jan 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Corrective Action:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Additional Notes:

abs / traction control system failure and cruise control no longer function. This has been intermittent since May, 2023. This became permanent in November, 2023.

Manufacturer: RAM
Mfg Campaign: 11563422
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563154 Other
Jan 2, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Corrective Action:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Additional Notes:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Manufacturer: RAM
Mfg Campaign: 11563154
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11563154 Other
Jan 2, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Corrective Action:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Additional Notes:

ABS/ Traction control indicators intermittently chimes and lights on dash goes on/off while driving over every little bump or pressing/depressing emergency brake My safety and others safety put at risk due to ABS and Traction Control malfunction Problem reproduces everytime vehicle is driven ABS and Traction Control warning lights and messages on display No prior warning lights

Manufacturer: RAM
Mfg Campaign: 11563154
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11563161 Other
Jan 2, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My third ABS module failed while towing (aka hydraulic control unit), resulting in a loss of ABS brakes and issues controlling the vehicle and trailer. The truck had 67,000 miles at the time of failure, and all modules have been replaced with OEM components, one of which is at my expense. There is absolutely a known problem with the HCU and Chrysler needs to issue a recall to remedy the issue and reimburse owners who have been forced to repair these vehicles out of pocket.

Corrective Action:

My third ABS module failed while towing (aka hydraulic control unit), resulting in a loss of ABS brakes and issues controlling the vehicle and trailer. The truck had 67,000 miles at the time of failure, and all modules have been replaced with OEM components, one of which is at my expense. There is absolutely a known problem with the HCU and Chrysler needs to issue a recall to remedy the issue and reimburse owners who have been forced to repair these vehicles out of pocket.

Additional Notes:

My third ABS module failed while towing (aka hydraulic control unit), resulting in a loss of ABS brakes and issues controlling the vehicle and trailer. The truck had 67,000 miles at the time of failure, and all modules have been replaced with OEM components, one of which is at my expense. There is absolutely a known problem with the HCU and Chrysler needs to issue a recall to remedy the issue and reimburse owners who have been forced to repair these vehicles out of pocket.

Manufacturer: RAM
Mfg Campaign: 11563161
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11563180 Other
Jan 2, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Corrective Action:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Additional Notes:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Manufacturer: RAM
Mfg Campaign: 11563180
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11563180 Other
Jan 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Corrective Action:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Additional Notes:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Manufacturer: RAM
Mfg Campaign: 11563180
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

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