Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Corrective Action:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Additional Notes:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Mfg Campaign: 11566702
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Corrective Action:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Additional Notes:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Mfg Campaign: 11566702
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Corrective Action:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Additional Notes:
The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.
Mfg Campaign: 11566702
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Corrective Action:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Additional Notes:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Mfg Campaign: 11566741
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Corrective Action:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Additional Notes:
Service Antilock Braking System and Service Electronic Brake System will begin to constantly flash on the dash. It would display the ABS light and the Traction Control light. At this time it would also turn off cruise control while traveling down the highway. I purchased the truck with 62,000 miles on it on 12/28/2023 and the issue occurred on the way home and ever since. Since I was not aware of this issue, the truck slowed down and I was almost hit. I had to pull off the road to figure out what was going on.
Mfg Campaign: 11566741
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs module is not working and yhe braking is hard to use.
Corrective Action:
The abs module is not working and yhe braking is hard to use.
Additional Notes:
The abs module is not working and yhe braking is hard to use.
Mfg Campaign: 11566402
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Service Required Light and alarm and Electronic Braking light and alarm are coming on and going off. Just started in the last week. Apparently this issue has existed since 2018 with no recall issued to date. ABS module has not been available and shows Discontinued. I have not been to the dealer at this point, but from research the problem is a bad ABS module from factory. Hundreds of other trucks are affected with no resolution. I have to tow a 38 ft trailer and it may be unsafe if ABS fails. I do NOT want to have an accident and destroy my truck and trailer and/or have my wife and I injured or worse. The vehicle is available for inspection. I would be certain that the threshold for complaints has been met. If you are serious about vehicle safety, you will put a recall on the affected vehicles and require the parts be made available for repair sooner than later. I have seen where people have waited several months and still have no parts. Also, the cost of repair out of warranty is somewhere between $1200 and $1700 . For a manufacturer defect this should not happen. Please issue a recall!
Corrective Action:
ABS Service Required Light and alarm and Electronic Braking light and alarm are coming on and going off. Just started in the last week. Apparently this issue has existed since 2018 with no recall issued to date. ABS module has not been available and shows Discontinued. I have not been to the dealer at this point, but from research the problem is a bad ABS module from factory. Hundreds of other trucks are affected with no resolution. I have to tow a 38 ft trailer and it may be unsafe if ABS fails. I do NOT want to have an accident and destroy my truck and trailer and/or have my wife and I injured or worse. The vehicle is available for inspection. I would be certain that the threshold for complaints has been met. If you are serious about vehicle safety, you will put a recall on the affected vehicles and require the parts be made available for repair sooner than later. I have seen where people have waited several months and still have no parts. Also, the cost of repair out of warranty is somewhere between $1200 and $1700 . For a manufacturer defect this should not happen. Please issue a recall!
Additional Notes:
ABS Service Required Light and alarm and Electronic Braking light and alarm are coming on and going off. Just started in the last week. Apparently this issue has existed since 2018 with no recall issued to date. ABS module has not been available and shows Discontinued. I have not been to the dealer at this point, but from research the problem is a bad ABS module from factory. Hundreds of other trucks are affected with no resolution. I have to tow a 38 ft trailer and it may be unsafe if ABS fails. I do NOT want to have an accident and destroy my truck and trailer and/or have my wife and I injured or worse. The vehicle is available for inspection. I would be certain that the threshold for complaints has been met. If you are serious about vehicle safety, you will put a recall on the affected vehicles and require the parts be made available for repair sooner than later. I have seen where people have waited several months and still have no parts. Also, the cost of repair out of warranty is somewhere between $1200 and $1700 . For a manufacturer defect this should not happen. Please issue a recall!
Mfg Campaign: 11566488
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Mfg Campaign: 11566495
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Mfg Campaign: 11566495
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.
Mfg Campaign: 11566495
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Corrective Action:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Additional Notes:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Mfg Campaign: 11566559
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Corrective Action:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Additional Notes:
ABS and traction control warning lights intermittently. Loss of cruise control. This appears to be a known problem with an expensive repair.
Mfg Campaign: 11566559
Recall Date: Jan 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Coming down a ridge with a loaded hay trailer approximately 14500 pounds, the Service Electronic Braking System and Service Automatic Braking System messages appeared in the cluster EVIC display and the service brake and traction control warning lamps illuminated and there was associated chime. I applied the brake pedal and it went to the floor with zero affect. The trailer brakes didn't respond either. I used the exhaust brake and skillful downshifting (it has a manual transmission) to slow the vehicle and then used the foot applied emergency brake pedal to bring the truck to a stop. I was lucky I was already carefully descending off of the ridge and I was able to downshift and slow before engine RPM became an issue. I cycled the ignition and the warnings went away. I very carefully and very slowly completed my descent off the ridge. Now the warnings, light, and chime are incessantly coming in and then just as soon turning off. I don't trust the truck is fit for my purposes at this point in time. I hadn't been that scared since my dad and I lost a rear axle and brakes on our 1969 Ford F-250 with a load of wood in the back coming down a mountain road when I was 12.
Corrective Action:
Coming down a ridge with a loaded hay trailer approximately 14500 pounds, the Service Electronic Braking System and Service Automatic Braking System messages appeared in the cluster EVIC display and the service brake and traction control warning lamps illuminated and there was associated chime. I applied the brake pedal and it went to the floor with zero affect. The trailer brakes didn't respond either. I used the exhaust brake and skillful downshifting (it has a manual transmission) to slow the vehicle and then used the foot applied emergency brake pedal to bring the truck to a stop. I was lucky I was already carefully descending off of the ridge and I was able to downshift and slow before engine RPM became an issue. I cycled the ignition and the warnings went away. I very carefully and very slowly completed my descent off the ridge. Now the warnings, light, and chime are incessantly coming in and then just as soon turning off. I don't trust the truck is fit for my purposes at this point in time. I hadn't been that scared since my dad and I lost a rear axle and brakes on our 1969 Ford F-250 with a load of wood in the back coming down a mountain road when I was 12.
Additional Notes:
Coming down a ridge with a loaded hay trailer approximately 14500 pounds, the Service Electronic Braking System and Service Automatic Braking System messages appeared in the cluster EVIC display and the service brake and traction control warning lamps illuminated and there was associated chime. I applied the brake pedal and it went to the floor with zero affect. The trailer brakes didn't respond either. I used the exhaust brake and skillful downshifting (it has a manual transmission) to slow the vehicle and then used the foot applied emergency brake pedal to bring the truck to a stop. I was lucky I was already carefully descending off of the ridge and I was able to downshift and slow before engine RPM became an issue. I cycled the ignition and the warnings went away. I very carefully and very slowly completed my descent off the ridge. Now the warnings, light, and chime are incessantly coming in and then just as soon turning off. I don't trust the truck is fit for my purposes at this point in time. I hadn't been that scared since my dad and I lost a rear axle and brakes on our 1969 Ford F-250 with a load of wood in the back coming down a mountain road when I was 12.
Mfg Campaign: 11566305
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Corrective Action:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Additional Notes:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Mfg Campaign: 11566330
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Corrective Action:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Additional Notes:
Service electronic brake systems, service anti-lock brakes. replaced under warranty and now the light comes on intermittently. Obvious problem with the Ram trucks
Mfg Campaign: 11566330
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and hydraulic control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and hydraulic control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and hydraulic control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
Mfg Campaign: 11566346
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Corrective Action:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Additional Notes:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Mfg Campaign: 11566363
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Corrective Action:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Additional Notes:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Mfg Campaign: 11566363
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Corrective Action:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Additional Notes:
Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.
Mfg Campaign: 11566363
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2500 hydraulic control unit is causing light to constantly come on and go off causing cruise control and ABS lights. This is a rampant issue with the 17-18 year truck but no recall. The part is bad that cause the manufacturer to come out with a replacement part but still no recall and this is the second time it’s happened the first time it was under warranty. But not this time.
Corrective Action:
My 2500 hydraulic control unit is causing light to constantly come on and go off causing cruise control and ABS lights. This is a rampant issue with the 17-18 year truck but no recall. The part is bad that cause the manufacturer to come out with a replacement part but still no recall and this is the second time it’s happened the first time it was under warranty. But not this time.
Additional Notes:
My 2500 hydraulic control unit is causing light to constantly come on and go off causing cruise control and ABS lights. This is a rampant issue with the 17-18 year truck but no recall. The part is bad that cause the manufacturer to come out with a replacement part but still no recall and this is the second time it’s happened the first time it was under warranty. But not this time.
Mfg Campaign: 11566385
Recall Date: Jan 18, 2024
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