Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving the ABS lights flash on and gives warning the ABS system need service. Also traction control light comes on and cruise control stops working. Ram knows there is a problem with 2017 and 2018 2500 and 3500 AB S module.
Corrective Action:
While driving the ABS lights flash on and gives warning the ABS system need service. Also traction control light comes on and cruise control stops working. Ram knows there is a problem with 2017 and 2018 2500 and 3500 AB S module.
Additional Notes:
While driving the ABS lights flash on and gives warning the ABS system need service. Also traction control light comes on and cruise control stops working. Ram knows there is a problem with 2017 and 2018 2500 and 3500 AB S module.
Mfg Campaign: 11568248
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Corrective Action:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Additional Notes:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Mfg Campaign: 11568250
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Corrective Action:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Additional Notes:
"Service ABS System" came on dash after normal braking entering a intersection. Truck pulsated and didnt allow brakes to be applied as I entered the intersection. No collision. ABS warning continues to come on
Mfg Campaign: 11568250
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs system continuously inoperable causing antilock system to not work and distracting driving due to alarm constantly chiming then resetting and then starting again
Corrective Action:
Abs system continuously inoperable causing antilock system to not work and distracting driving due to alarm constantly chiming then resetting and then starting again
Additional Notes:
Abs system continuously inoperable causing antilock system to not work and distracting driving due to alarm constantly chiming then resetting and then starting again
Mfg Campaign: 11567931
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Corrective Action:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Additional Notes:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Mfg Campaign: 11567704
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Corrective Action:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Additional Notes:
I get a warning that flashes on the dash multiple times every time I drive stating that I need to service the electronic braking system. This warning is also accompanied by the traction control and ABS warning lights. The warning and lights do not stay illuminated and flash on and off several times during the course of even a short drive and the warning bell sounds every time as well. At minimum this is a huge distraction when driving and even worse I do not know if I can trust the brakes in the event of an emergency stop. I looked at fixing the issue by replacing the ABS and HCU units, but those parts are back ordered well in to 2024 now. Reading on various forums, this problem seems to be pretty common, but as far as I know no recall has been issued by Chrysler.
Mfg Campaign: 11567704
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2 months ago my truck started making a “whirling noise” whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a “Hydro-booster” issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for “weeks” while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an “out of alighnment” in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud “clunking” noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.
Corrective Action:
2 months ago my truck started making a “whirling noise” whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a “Hydro-booster” issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for “weeks” while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an “out of alighnment” in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud “clunking” noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.
Additional Notes:
2 months ago my truck started making a “whirling noise” whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a “Hydro-booster” issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for “weeks” while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an “out of alighnment” in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud “clunking” noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.
Mfg Campaign: 11567706
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control light continuously comes on.
Corrective Action:
ABS and Traction control light continuously comes on.
Additional Notes:
ABS and Traction control light continuously comes on.
Mfg Campaign: 11567787
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500 26,000 miles anti lock brake system light goes in and out while driving. This also causes the alarm to ding continuously while driving. This makes for distracted driving not to mention the safety of the braking system. I personally know 3 people with the same truck same issue. When I took it to dealer they started the diagnostic test and stated that it was the brake module. They also stated they do not know if any reoccurring issues with the module. I realized the dealer wasn’t gonna help me and pulled the truck from the shop. I am writing to you guys out of concern and frustration. This should be a recall due to the size and weight of the vehicle. 2500 trucks are designed to tow heavy loads and I do that with my truck. I currently will not pull any thing due the safety of me and the public. I’m hoping this help get my truck back on the road and safe to drive.
Corrective Action:
2018 Ram 2500 26,000 miles anti lock brake system light goes in and out while driving. This also causes the alarm to ding continuously while driving. This makes for distracted driving not to mention the safety of the braking system. I personally know 3 people with the same truck same issue. When I took it to dealer they started the diagnostic test and stated that it was the brake module. They also stated they do not know if any reoccurring issues with the module. I realized the dealer wasn’t gonna help me and pulled the truck from the shop. I am writing to you guys out of concern and frustration. This should be a recall due to the size and weight of the vehicle. 2500 trucks are designed to tow heavy loads and I do that with my truck. I currently will not pull any thing due the safety of me and the public. I’m hoping this help get my truck back on the road and safe to drive.
Additional Notes:
2018 Ram 2500 26,000 miles anti lock brake system light goes in and out while driving. This also causes the alarm to ding continuously while driving. This makes for distracted driving not to mention the safety of the braking system. I personally know 3 people with the same truck same issue. When I took it to dealer they started the diagnostic test and stated that it was the brake module. They also stated they do not know if any reoccurring issues with the module. I realized the dealer wasn’t gonna help me and pulled the truck from the shop. I am writing to you guys out of concern and frustration. This should be a recall due to the size and weight of the vehicle. 2500 trucks are designed to tow heavy loads and I do that with my truck. I currently will not pull any thing due the safety of me and the public. I’m hoping this help get my truck back on the road and safe to drive.
Mfg Campaign: 11567890
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights on randomly. See a lot of complains online of similar models.
Corrective Action:
ABS and traction control lights on randomly. See a lot of complains online of similar models.
Additional Notes:
ABS and traction control lights on randomly. See a lot of complains online of similar models.
Mfg Campaign: 11567430
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Corrective Action:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Additional Notes:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Mfg Campaign: 11567439
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Corrective Action:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Additional Notes:
ABS and Traction Control light on . This cancels out cruise control also. Vehicle was repaired at 23562 miles and is out again at 32000 miles. I have been on dealers waiting list for over a month. The part used for the repair must have been defective also. W11aiting time for the repair is entirely too long. Antilock brakes are a safety concern and should be quickly fixed.
Mfg Campaign: 11567439
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Corrective Action:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Additional Notes:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Mfg Campaign: 11567509
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Corrective Action:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Additional Notes:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Mfg Campaign: 11567509
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Corrective Action:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Additional Notes:
Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.
Mfg Campaign: 11567509
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control warning lights keep coming on and I have either impaired brake performance or loss in braking at all. I have had the codes ran and the ABS module keeps coming up as a failure. The warning lights sometimes come on just while driving or when hitting a bump in the road. They stay on for the duration of the drive and sometimes will turn off randomly.
Corrective Action:
ABS and traction control warning lights keep coming on and I have either impaired brake performance or loss in braking at all. I have had the codes ran and the ABS module keeps coming up as a failure. The warning lights sometimes come on just while driving or when hitting a bump in the road. They stay on for the duration of the drive and sometimes will turn off randomly.
Additional Notes:
ABS and traction control warning lights keep coming on and I have either impaired brake performance or loss in braking at all. I have had the codes ran and the ABS module keeps coming up as a failure. The warning lights sometimes come on just while driving or when hitting a bump in the road. They stay on for the duration of the drive and sometimes will turn off randomly.
Mfg Campaign: 11567547
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Corrective Action:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Additional Notes:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Mfg Campaign: 11567621
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Corrective Action:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Additional Notes:
Electrical warning for electronic ABS Braking System and Module to include traction control. Initial evaluation at Dealership on 10/25/2023 Since then, the parts have been order, but unavailable through the dealer or through the Customer Care team at Dodge. Multiple phone calls, emails, etc., and still the parts have no estimated delivery. No solution has been offered by the Dealer or by Dodge and the truck is unsafe to drive.
Mfg Campaign: 11567621
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs control unit is bad at 35725 miles. Part is back ordered until atleast April. Truck is under warranty but they won’t give a loaner until repairs are being made. I’m supposed to drive the unsafe vehicle until then and make payments on it. Dealer has been great. This is a ram problem. This is a known common issue they’ve neglected to remedy. Completely irate.
Corrective Action:
Abs control unit is bad at 35725 miles. Part is back ordered until atleast April. Truck is under warranty but they won’t give a loaner until repairs are being made. I’m supposed to drive the unsafe vehicle until then and make payments on it. Dealer has been great. This is a ram problem. This is a known common issue they’ve neglected to remedy. Completely irate.
Additional Notes:
Abs control unit is bad at 35725 miles. Part is back ordered until atleast April. Truck is under warranty but they won’t give a loaner until repairs are being made. I’m supposed to drive the unsafe vehicle until then and make payments on it. Dealer has been great. This is a ram problem. This is a known common issue they’ve neglected to remedy. Completely irate.
Mfg Campaign: 11567630
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Code C0020-01 appeared. ABS pump motor control- General electrical failure. Problem occurred in heavy snow storm. Traction control would not work, anti-lock brake system would not function. Brakes locked up causing vehicle to skid.
Corrective Action:
Code C0020-01 appeared. ABS pump motor control- General electrical failure. Problem occurred in heavy snow storm. Traction control would not work, anti-lock brake system would not function. Brakes locked up causing vehicle to skid.
Additional Notes:
Code C0020-01 appeared. ABS pump motor control- General electrical failure. Problem occurred in heavy snow storm. Traction control would not work, anti-lock brake system would not function. Brakes locked up causing vehicle to skid.
Mfg Campaign: 11567640
Recall Date: Jan 24, 2024
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