Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Corrective Action:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Additional Notes:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Mfg Campaign: 11498948
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Corrective Action:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Additional Notes:
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.
Mfg Campaign: 11498948
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have the dreaded Ram 2500 ABS/HCU issue. Light constantly coming on/off, appears to hinder the abs from working, very noticeable when towing the boat in the rain.
Corrective Action:
I have the dreaded Ram 2500 ABS/HCU issue. Light constantly coming on/off, appears to hinder the abs from working, very noticeable when towing the boat in the rain.
Additional Notes:
I have the dreaded Ram 2500 ABS/HCU issue. Light constantly coming on/off, appears to hinder the abs from working, very noticeable when towing the boat in the rain.
Mfg Campaign: 11499009
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Corrective Action:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Additional Notes:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Mfg Campaign: 11498828
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Corrective Action:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Additional Notes:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Mfg Campaign: 11498828
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Corrective Action:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Additional Notes:
Service ABS and traction control warnings go on and off, on and off, on and off etc to the point where the vehicle isn’t drivable. The truck has only 14k miles and is out of warranty. Took it to the dealer, they said it is a known issue and that the ABS hydraulic control unit needs replacing but it is on back order until at least January of 2023. So now I have a $60k truck that is not safe to drive and can’t even get it fixed.
Mfg Campaign: 11498828
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Death wobble while driving south on 95 approaching 71 MPH.
Corrective Action:
Death wobble while driving south on 95 approaching 71 MPH.
Additional Notes:
Death wobble while driving south on 95 approaching 71 MPH.
Mfg Campaign: 11498834
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My hydraulic control unit for my abs system is malfunctioning and allows my brakes to lock up with very little brake pressure applied. The faulty abs/hcu module is a known problem with Chrysler and they refuse to issue a voluntary safety recall and replace the parts. There are also no reputable sources of a replacement part so I am unable to perform the necessary repairs on my own. The module also triggers a repeated loud auditory and visual alert continuously when operating the vehicle that is incredibly distracting to the driver and contributes to an additional unsafe environment for operating the vehicle. Additionally the faulty module also periodically kicks off cruise control uncommitted adding to the unsafe nature of the fault, especially when driving at highway speeds.
Corrective Action:
My hydraulic control unit for my abs system is malfunctioning and allows my brakes to lock up with very little brake pressure applied. The faulty abs/hcu module is a known problem with Chrysler and they refuse to issue a voluntary safety recall and replace the parts. There are also no reputable sources of a replacement part so I am unable to perform the necessary repairs on my own. The module also triggers a repeated loud auditory and visual alert continuously when operating the vehicle that is incredibly distracting to the driver and contributes to an additional unsafe environment for operating the vehicle. Additionally the faulty module also periodically kicks off cruise control uncommitted adding to the unsafe nature of the fault, especially when driving at highway speeds.
Additional Notes:
My hydraulic control unit for my abs system is malfunctioning and allows my brakes to lock up with very little brake pressure applied. The faulty abs/hcu module is a known problem with Chrysler and they refuse to issue a voluntary safety recall and replace the parts. There are also no reputable sources of a replacement part so I am unable to perform the necessary repairs on my own. The module also triggers a repeated loud auditory and visual alert continuously when operating the vehicle that is incredibly distracting to the driver and contributes to an additional unsafe environment for operating the vehicle. Additionally the faulty module also periodically kicks off cruise control uncommitted adding to the unsafe nature of the fault, especially when driving at highway speeds.
Mfg Campaign: 11498875
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
while driving the vehicle beeps several times indicating that there is an issue with the ABS, also notice the traction control and ABS was lite up on the indicator panel. i was on the highway and before i could find a safe place to pull over both the beeping and the illumination cleared. several days later it showed up again and disappeared just as fast. this issue just happen, so i'm doing some research to see if there are any recalls.
Corrective Action:
while driving the vehicle beeps several times indicating that there is an issue with the ABS, also notice the traction control and ABS was lite up on the indicator panel. i was on the highway and before i could find a safe place to pull over both the beeping and the illumination cleared. several days later it showed up again and disappeared just as fast. this issue just happen, so i'm doing some research to see if there are any recalls.
Additional Notes:
while driving the vehicle beeps several times indicating that there is an issue with the ABS, also notice the traction control and ABS was lite up on the indicator panel. i was on the highway and before i could find a safe place to pull over both the beeping and the illumination cleared. several days later it showed up again and disappeared just as fast. this issue just happen, so i'm doing some research to see if there are any recalls.
Mfg Campaign: 11498908
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DIAGNOSTIC CODE: C0020-01-ABS PUMP MOTOR CONTROL - The ABS and Traction Control warning lamps illuminate intermittently as well as a message to "Service Electronic Braking System" and "Service Antilock Brake System". - Issue started in Oct 2022 with 33,570 miles. Truck is out of time period warranty and was denied by dealership. Research online shows this is a common problem on this vehicle. Additionally, the replacement parts are not available to order from any dealership as they state that FCA/Stellantis are not accepting orders for the replacement parts.
Corrective Action:
DIAGNOSTIC CODE: C0020-01-ABS PUMP MOTOR CONTROL - The ABS and Traction Control warning lamps illuminate intermittently as well as a message to "Service Electronic Braking System" and "Service Antilock Brake System". - Issue started in Oct 2022 with 33,570 miles. Truck is out of time period warranty and was denied by dealership. Research online shows this is a common problem on this vehicle. Additionally, the replacement parts are not available to order from any dealership as they state that FCA/Stellantis are not accepting orders for the replacement parts.
Additional Notes:
DIAGNOSTIC CODE: C0020-01-ABS PUMP MOTOR CONTROL - The ABS and Traction Control warning lamps illuminate intermittently as well as a message to "Service Electronic Braking System" and "Service Antilock Brake System". - Issue started in Oct 2022 with 33,570 miles. Truck is out of time period warranty and was denied by dealership. Research online shows this is a common problem on this vehicle. Additionally, the replacement parts are not available to order from any dealership as they state that FCA/Stellantis are not accepting orders for the replacement parts.
Mfg Campaign: 11498698
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Corrective Action:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Additional Notes:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Mfg Campaign: 11498701
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Corrective Action:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Additional Notes:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Mfg Campaign: 11498701
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Corrective Action:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Additional Notes:
In July 2022, the esc/abs dash lights as well as the ‘service electronic brake/service ABS’ warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don’t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.
Mfg Campaign: 11498701
Recall Date: Dec 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control warning lights sporadically illuminate. "Service hydraulic braking system" and "service abs system" warnings. Loss of antilock brakes while hauling trailers etc.. Problem began around 38000 miles. . Loss of abs braking system is a concern..
Corrective Action:
Abs and traction control warning lights sporadically illuminate. "Service hydraulic braking system" and "service abs system" warnings. Loss of antilock brakes while hauling trailers etc.. Problem began around 38000 miles. . Loss of abs braking system is a concern..
Additional Notes:
Abs and traction control warning lights sporadically illuminate. "Service hydraulic braking system" and "service abs system" warnings. Loss of antilock brakes while hauling trailers etc.. Problem began around 38000 miles. . Loss of abs braking system is a concern..
Mfg Campaign: 11498533
Recall Date: Dec 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 35-40 MPH over a bump in the roadway, the ABS warning light and the traction control warning light were illuminated. The contact was able to continue driving; however, the failure reoccurred several times while driving over bumps in the roadway. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) and ABS module needed to be replaced; however, the parts were not available. The dealer informed the contact that the failure was a known issue. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 35-40 MPH over a bump in the roadway, the ABS warning light and the traction control warning light were illuminated. The contact was able to continue driving; however, the failure reoccurred several times while driving over bumps in the roadway. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) and ABS module needed to be replaced; however, the parts were not available. The dealer informed the contact that the failure was a known issue. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 35-40 MPH over a bump in the roadway, the ABS warning light and the traction control warning light were illuminated. The contact was able to continue driving; however, the failure reoccurred several times while driving over bumps in the roadway. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) and ABS module needed to be replaced; however, the parts were not available. The dealer informed the contact that the failure was a known issue. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11498455
Recall Date: Dec 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Mfg Campaign: 11498212
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Mfg Campaign: 11498212
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
diagnostic code c0020-01 abs pump motor control. lights on in vehicle. appears to be major problem with this vehicle. dealer could not confirm if this could be repaired under warranty. unable to get parts to correct problem.
Corrective Action:
diagnostic code c0020-01 abs pump motor control. lights on in vehicle. appears to be major problem with this vehicle. dealer could not confirm if this could be repaired under warranty. unable to get parts to correct problem.
Additional Notes:
diagnostic code c0020-01 abs pump motor control. lights on in vehicle. appears to be major problem with this vehicle. dealer could not confirm if this could be repaired under warranty. unable to get parts to correct problem.
Mfg Campaign: 11498225
Recall Date: Dec 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS and Traction control lights illuminated and have received messages of "service electronic brake system" and "Service ABS system". When the vehicle was inspected at the local Dodge dealer I was told it was out of warranty and it would cost over $1800.00 to replace the ABS module and Hydraulic control unit. I have searched and have found that this is a widespread issue and people are wondering why a recall has not been issued. I have no choice but to pay out of pocket for this repair as I live in a snowy area and travel with a 2 year old and my wife. I of course do not want to use the vehicle in bad weather without ABS and traction control. Therefore my "new" to me truck sits more than I drive it as parts are on backorder. Considering how widespread this is I have to imagine that there should be a recall.
Corrective Action:
The ABS and Traction control lights illuminated and have received messages of "service electronic brake system" and "Service ABS system". When the vehicle was inspected at the local Dodge dealer I was told it was out of warranty and it would cost over $1800.00 to replace the ABS module and Hydraulic control unit. I have searched and have found that this is a widespread issue and people are wondering why a recall has not been issued. I have no choice but to pay out of pocket for this repair as I live in a snowy area and travel with a 2 year old and my wife. I of course do not want to use the vehicle in bad weather without ABS and traction control. Therefore my "new" to me truck sits more than I drive it as parts are on backorder. Considering how widespread this is I have to imagine that there should be a recall.
Additional Notes:
The ABS and Traction control lights illuminated and have received messages of "service electronic brake system" and "Service ABS system". When the vehicle was inspected at the local Dodge dealer I was told it was out of warranty and it would cost over $1800.00 to replace the ABS module and Hydraulic control unit. I have searched and have found that this is a widespread issue and people are wondering why a recall has not been issued. I have no choice but to pay out of pocket for this repair as I live in a snowy area and travel with a 2 year old and my wife. I of course do not want to use the vehicle in bad weather without ABS and traction control. Therefore my "new" to me truck sits more than I drive it as parts are on backorder. Considering how widespread this is I have to imagine that there should be a recall.
Mfg Campaign: 11497989
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At only 51k miles the ABS pump has quit. They want 900+ to replace it and I know several other owners with the same issue. I’ve never had an abs pump quit on a vehicle before
Corrective Action:
At only 51k miles the ABS pump has quit. They want 900+ to replace it and I know several other owners with the same issue. I’ve never had an abs pump quit on a vehicle before
Additional Notes:
At only 51k miles the ABS pump has quit. They want 900+ to replace it and I know several other owners with the same issue. I’ve never had an abs pump quit on a vehicle before
Mfg Campaign: 11498014
Recall Date: Dec 19, 2022
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