Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck at 38,000 miles started flashing occasionally ABS and traction control warning lights. Neither my ABS or traction control are working when the lights are on. Now I have 45,000 miles on my truck and both lights are on all the time I had the code read and it is C0020-1. My understanding is this is a known problem and my cost is over $1000.00 to fix this problem. I contacted my dealer and they told me my truck is out of warranty and they don’t know of any recalls or investigations into 2018 Ram 2500 braking systems. I have not gotten the issue fixed and we drive it as little as possible. The truck is available for inspection. I am not willing to pay the dealer to inspect the truck.
Corrective Action:
My truck at 38,000 miles started flashing occasionally ABS and traction control warning lights. Neither my ABS or traction control are working when the lights are on. Now I have 45,000 miles on my truck and both lights are on all the time I had the code read and it is C0020-1. My understanding is this is a known problem and my cost is over $1000.00 to fix this problem. I contacted my dealer and they told me my truck is out of warranty and they don’t know of any recalls or investigations into 2018 Ram 2500 braking systems. I have not gotten the issue fixed and we drive it as little as possible. The truck is available for inspection. I am not willing to pay the dealer to inspect the truck.
Additional Notes:
My truck at 38,000 miles started flashing occasionally ABS and traction control warning lights. Neither my ABS or traction control are working when the lights are on. Now I have 45,000 miles on my truck and both lights are on all the time I had the code read and it is C0020-1. My understanding is this is a known problem and my cost is over $1000.00 to fix this problem. I contacted my dealer and they told me my truck is out of warranty and they don’t know of any recalls or investigations into 2018 Ram 2500 braking systems. I have not gotten the issue fixed and we drive it as little as possible. The truck is available for inspection. I am not willing to pay the dealer to inspect the truck.
Mfg Campaign: 11501407
Recall Date: Jan 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The contact stated that the brakes would slip upon depression of the brake pedal while the warning lights were illuminated. The vehicle was taken to the dealer and the mechanic linked the cause of failure to the HCU (Hydraulic Control Module); however, the parts for the repair were on back order. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 75,500. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The contact stated that the brakes would slip upon depression of the brake pedal while the warning lights were illuminated. The vehicle was taken to the dealer and the mechanic linked the cause of failure to the HCU (Hydraulic Control Module); however, the parts for the repair were on back order. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 75,500. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The contact stated that the brakes would slip upon depression of the brake pedal while the warning lights were illuminated. The vehicle was taken to the dealer and the mechanic linked the cause of failure to the HCU (Hydraulic Control Module); however, the parts for the repair were on back order. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 75,500. The VIN was not available.
Mfg Campaign: 11501453
Recall Date: Jan 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
•ABS control module/traction control is intermittently failing •no antilock braking or traction on wet/icy conditions •yes, both dealer and a second opinion garage have both diagnosed the problem •only the garage mechanic inspected the failing part •vehicle warning lights come on when part is failing
Corrective Action:
•ABS control module/traction control is intermittently failing •no antilock braking or traction on wet/icy conditions •yes, both dealer and a second opinion garage have both diagnosed the problem •only the garage mechanic inspected the failing part •vehicle warning lights come on when part is failing
Additional Notes:
•ABS control module/traction control is intermittently failing •no antilock braking or traction on wet/icy conditions •yes, both dealer and a second opinion garage have both diagnosed the problem •only the garage mechanic inspected the failing part •vehicle warning lights come on when part is failing
Mfg Campaign: 11501225
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen. The contact stated that she manually re-engaged the defroster; however, the failure persisted. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the Automatic Climate Control display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen. The contact stated that she manually re-engaged the defroster; however, the failure persisted. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the Automatic Climate Control display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen. The contact stated that she manually re-engaged the defroster; however, the failure persisted. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the Automatic Climate Control display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Mfg Campaign: 11501239
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The antilock brake system has failed. The vehicle is available for inspection. Without the antilock brakes operating properly, the vehicle is harder to control in emergency situations or on slippery surfaces, endangering the safety of myself and others. The problem has been confirmed by an independent service center. ABS and traction control lights are on. Service ABS Brake System message on dash. ABS and cruise control inoperative. Code C0020-01 present. Symptoms first appeared May 17 2022.
Corrective Action:
The antilock brake system has failed. The vehicle is available for inspection. Without the antilock brakes operating properly, the vehicle is harder to control in emergency situations or on slippery surfaces, endangering the safety of myself and others. The problem has been confirmed by an independent service center. ABS and traction control lights are on. Service ABS Brake System message on dash. ABS and cruise control inoperative. Code C0020-01 present. Symptoms first appeared May 17 2022.
Additional Notes:
The antilock brake system has failed. The vehicle is available for inspection. Without the antilock brakes operating properly, the vehicle is harder to control in emergency situations or on slippery surfaces, endangering the safety of myself and others. The problem has been confirmed by an independent service center. ABS and traction control lights are on. Service ABS Brake System message on dash. ABS and cruise control inoperative. Code C0020-01 present. Symptoms first appeared May 17 2022.
Mfg Campaign: 11501246
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At approximately 104,000 miles beginning last September I started intermittently receiving a warning service abs brake system and traction control. It would be more frequent when going down a bumpy road. It continued for a long time and gradually became more constant. Internet searches had suggested fixes of removing the fuse for the abs system, in and of its self creating another safety problem. Ram has issued a bulletin for its mechanics telling them to change the ABS control, so obviously this happens a lot. The invoice for the repair is a attached which says there was an internal short on the abs pump. I note that beginning in 2019 Rams there is recall for a faulty abs pump. Obviously the pump on my truck is also faulty and should be replaced a Ram's cost by a recall. I will attach the invoice if there is a place to do so in this form. Lots of complaints about this issue can be found on line. Some examples are at: https://m.carcomplaints.com/Ram/2500/2018/brakes/service_brakes.shtml and https://www.ramforum.com/threads/2018-ram-4x4-diesel-service-anti-lock-brake-system.153111/page-4
Corrective Action:
At approximately 104,000 miles beginning last September I started intermittently receiving a warning service abs brake system and traction control. It would be more frequent when going down a bumpy road. It continued for a long time and gradually became more constant. Internet searches had suggested fixes of removing the fuse for the abs system, in and of its self creating another safety problem. Ram has issued a bulletin for its mechanics telling them to change the ABS control, so obviously this happens a lot. The invoice for the repair is a attached which says there was an internal short on the abs pump. I note that beginning in 2019 Rams there is recall for a faulty abs pump. Obviously the pump on my truck is also faulty and should be replaced a Ram's cost by a recall. I will attach the invoice if there is a place to do so in this form. Lots of complaints about this issue can be found on line. Some examples are at: https://m.carcomplaints.com/Ram/2500/2018/brakes/service_brakes.shtml and https://www.ramforum.com/threads/2018-ram-4x4-diesel-service-anti-lock-brake-system.153111/page-4
Additional Notes:
At approximately 104,000 miles beginning last September I started intermittently receiving a warning service abs brake system and traction control. It would be more frequent when going down a bumpy road. It continued for a long time and gradually became more constant. Internet searches had suggested fixes of removing the fuse for the abs system, in and of its self creating another safety problem. Ram has issued a bulletin for its mechanics telling them to change the ABS control, so obviously this happens a lot. The invoice for the repair is a attached which says there was an internal short on the abs pump. I note that beginning in 2019 Rams there is recall for a faulty abs pump. Obviously the pump on my truck is also faulty and should be replaced a Ram's cost by a recall. I will attach the invoice if there is a place to do so in this form. Lots of complaints about this issue can be found on line. Some examples are at: https://m.carcomplaints.com/Ram/2500/2018/brakes/service_brakes.shtml and https://www.ramforum.com/threads/2018-ram-4x4-diesel-service-anti-lock-brake-system.153111/page-4
Mfg Campaign: 11501333
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS, cruise control, and traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake control valve needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS, cruise control, and traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake control valve needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS, cruise control, and traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake control valve needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 14,000.
Mfg Campaign: 11500821
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck was bought by me 12/28/22 with around 4900 miles on it. Within driving the vehicle approximately 40 miles the service electronic brakes and service abs lights began to illuminate intermittently. I have driven approximately 2000 miles and they keep going on and off, seemingly while hitting bumps. From my research I believe it to be a failure of the abs hydraulic control unit. I believe the manufacturer knows this to be a common problem and has revised the part in question. This should be a recall on these particular trucks, a quick Google search of the part number of the hcu will reveal numerous people with the exact same issue.
Corrective Action:
Truck was bought by me 12/28/22 with around 4900 miles on it. Within driving the vehicle approximately 40 miles the service electronic brakes and service abs lights began to illuminate intermittently. I have driven approximately 2000 miles and they keep going on and off, seemingly while hitting bumps. From my research I believe it to be a failure of the abs hydraulic control unit. I believe the manufacturer knows this to be a common problem and has revised the part in question. This should be a recall on these particular trucks, a quick Google search of the part number of the hcu will reveal numerous people with the exact same issue.
Additional Notes:
Truck was bought by me 12/28/22 with around 4900 miles on it. Within driving the vehicle approximately 40 miles the service electronic brakes and service abs lights began to illuminate intermittently. I have driven approximately 2000 miles and they keep going on and off, seemingly while hitting bumps. From my research I believe it to be a failure of the abs hydraulic control unit. I believe the manufacturer knows this to be a common problem and has revised the part in question. This should be a recall on these particular trucks, a quick Google search of the part number of the hcu will reveal numerous people with the exact same issue.
Mfg Campaign: 11500944
Recall Date: Jan 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Corrective Action:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Additional Notes:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Mfg Campaign: 11500663
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Corrective Action:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Additional Notes:
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall
Mfg Campaign: 11500663
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Corrective Action:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Additional Notes:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Mfg Campaign: 11500717
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Corrective Action:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Additional Notes:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Mfg Campaign: 11500717
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Corrective Action:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Additional Notes:
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.
Mfg Campaign: 11500717
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Corrective Action:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Additional Notes:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Mfg Campaign: 11500723
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Corrective Action:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Additional Notes:
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.
Mfg Campaign: 11500723
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Corrective Action:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Additional Notes:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Mfg Campaign: 11500352
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Corrective Action:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Additional Notes:
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.
Mfg Campaign: 11500352
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
inconsistent flickering/flashing of the "service electronic brake system" & "traction control unavailable" lights with audibles dings. Additionally, the ABS light illuminates. After research this appears to be a common failure point that costs over $1,000. My truck is a 2018 with 36,000 miles. I do not know if my brake system will fail on me or what. I haul a 12,000 lb trailer with horses and rely heavily on my ABS system working in case of emergency. I'm submitting this claim because I know there is an open investigation by the NHTSA and would like to add on to the complaints.
Corrective Action:
inconsistent flickering/flashing of the "service electronic brake system" & "traction control unavailable" lights with audibles dings. Additionally, the ABS light illuminates. After research this appears to be a common failure point that costs over $1,000. My truck is a 2018 with 36,000 miles. I do not know if my brake system will fail on me or what. I haul a 12,000 lb trailer with horses and rely heavily on my ABS system working in case of emergency. I'm submitting this claim because I know there is an open investigation by the NHTSA and would like to add on to the complaints.
Additional Notes:
inconsistent flickering/flashing of the "service electronic brake system" & "traction control unavailable" lights with audibles dings. Additionally, the ABS light illuminates. After research this appears to be a common failure point that costs over $1,000. My truck is a 2018 with 36,000 miles. I do not know if my brake system will fail on me or what. I haul a 12,000 lb trailer with horses and rely heavily on my ABS system working in case of emergency. I'm submitting this claim because I know there is an open investigation by the NHTSA and would like to add on to the complaints.
Mfg Campaign: 11500094
Recall Date: Jan 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS module message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The ABS module was replaced, and the failure was remedied; however, the failure reoccurred. The manufacturer was not yet notified of the failure. The contact referenced NHTSA Investigation: PE22012 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the investigation. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS module message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The ABS module was replaced, and the failure was remedied; however, the failure reoccurred. The manufacturer was not yet notified of the failure. The contact referenced NHTSA Investigation: PE22012 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the investigation. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS module message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The ABS module was replaced, and the failure was remedied; however, the failure reoccurred. The manufacturer was not yet notified of the failure. The contact referenced NHTSA Investigation: PE22012 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the investigation. The failure mileage was 50,000.
Mfg Campaign: 11500113
Recall Date: Jan 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.
Mfg Campaign: 11500177
Recall Date: Jan 4, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury