RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11498040 Other
Dec 19, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Corrective Action:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Additional Notes:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Manufacturer: RAM
Mfg Campaign: 11498040
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Campaign: 11498040 Other
Dec 19, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Corrective Action:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Additional Notes:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Manufacturer: RAM
Mfg Campaign: 11498040
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Campaign: 11498040 Other
Dec 19, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Corrective Action:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Additional Notes:

Service electronic brake system and service antilock brake system comes on intermittently which disables traction , cruise and antilock brake control systems when it happens, very dangerous in slippery weather

Manufacturer: RAM
Mfg Campaign: 11498040
Notice Date: Dec 19, 2022
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Campaign: 11497683 Other
Dec 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Corrective Action:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Additional Notes:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Manufacturer: RAM
Mfg Campaign: 11497683
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11497683 Other
Dec 16, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Corrective Action:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Additional Notes:

The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

Manufacturer: RAM
Mfg Campaign: 11497683
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11497710 Other
Dec 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

there seems to be many problems with anti-lock brake issues in the ram trucks. My truck has never been in salt or snow and has always been stored in a garage, it has less than 20000 miles on it and has started the default code. I have seen a lot of truck reports with less miles than mine with the same problems. Ram should be made to repair this problem for safety sake.

Corrective Action:

there seems to be many problems with anti-lock brake issues in the ram trucks. My truck has never been in salt or snow and has always been stored in a garage, it has less than 20000 miles on it and has started the default code. I have seen a lot of truck reports with less miles than mine with the same problems. Ram should be made to repair this problem for safety sake.

Additional Notes:

there seems to be many problems with anti-lock brake issues in the ram trucks. My truck has never been in salt or snow and has always been stored in a garage, it has less than 20000 miles on it and has started the default code. I have seen a lot of truck reports with less miles than mine with the same problems. Ram should be made to repair this problem for safety sake.

Manufacturer: RAM
Mfg Campaign: 11497710
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11497726 Other
Dec 16, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

In February of 2022 the radio console screen looked odd. It was very subtle and we weren’t sure what if anything we were seeing. The function was normal at that time. At this time the vehicle was under warranty and had less than 28,000 miles. It was having an intermittent check engine light in July and was due for service so we took it to the dealer. I told them about the console screen appearance and they said it was delaminating which they were seeing in these trucks. They did not say it was a recall issue. Since the replacement unit was over $1,000 and appeared to function otherwise we opted not to change it. In December the screen began to flash and act strangely. When we tried to start it the next day to take to the dealer, it had no power. We had it towed to the dealer The service advisor told us to speak to Chrysler RAM customer service as this was an unexpected failure in a vehicle with less than 30,000 miles. Our concern is the console unit is being replaced but with what. Has the flaw in the unit been identified and the replacement parts modified to eliminate the problem? Is the replacement part going to have the same problem? If we lost electrical power while driving it could have catastrophic consequences.

Corrective Action:

In February of 2022 the radio console screen looked odd. It was very subtle and we weren’t sure what if anything we were seeing. The function was normal at that time. At this time the vehicle was under warranty and had less than 28,000 miles. It was having an intermittent check engine light in July and was due for service so we took it to the dealer. I told them about the console screen appearance and they said it was delaminating which they were seeing in these trucks. They did not say it was a recall issue. Since the replacement unit was over $1,000 and appeared to function otherwise we opted not to change it. In December the screen began to flash and act strangely. When we tried to start it the next day to take to the dealer, it had no power. We had it towed to the dealer The service advisor told us to speak to Chrysler RAM customer service as this was an unexpected failure in a vehicle with less than 30,000 miles. Our concern is the console unit is being replaced but with what. Has the flaw in the unit been identified and the replacement parts modified to eliminate the problem? Is the replacement part going to have the same problem? If we lost electrical power while driving it could have catastrophic consequences.

Additional Notes:

In February of 2022 the radio console screen looked odd. It was very subtle and we weren’t sure what if anything we were seeing. The function was normal at that time. At this time the vehicle was under warranty and had less than 28,000 miles. It was having an intermittent check engine light in July and was due for service so we took it to the dealer. I told them about the console screen appearance and they said it was delaminating which they were seeing in these trucks. They did not say it was a recall issue. Since the replacement unit was over $1,000 and appeared to function otherwise we opted not to change it. In December the screen began to flash and act strangely. When we tried to start it the next day to take to the dealer, it had no power. We had it towed to the dealer The service advisor told us to speak to Chrysler RAM customer service as this was an unexpected failure in a vehicle with less than 30,000 miles. Our concern is the console unit is being replaced but with what. Has the flaw in the unit been identified and the replacement parts modified to eliminate the problem? Is the replacement part going to have the same problem? If we lost electrical power while driving it could have catastrophic consequences.

Manufacturer: RAM
Mfg Campaign: 11497726
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Campaign: 11497533 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The “Service Electronic Brake System” and “Service Antilock Brake System” messages with associated lights and audio appear intermittently and frequently. This condition happens somewhat randomly regardless of speed or road conditions. This issue will also cause the cruise control to shut off. After taking the truck to the dealer and running a diagnostic, the technician claims it is the ABS pump and Hydraulic Control Unit. The technician said it is a known issue and the parts are back ordered.

Corrective Action:

The “Service Electronic Brake System” and “Service Antilock Brake System” messages with associated lights and audio appear intermittently and frequently. This condition happens somewhat randomly regardless of speed or road conditions. This issue will also cause the cruise control to shut off. After taking the truck to the dealer and running a diagnostic, the technician claims it is the ABS pump and Hydraulic Control Unit. The technician said it is a known issue and the parts are back ordered.

Additional Notes:

The “Service Electronic Brake System” and “Service Antilock Brake System” messages with associated lights and audio appear intermittently and frequently. This condition happens somewhat randomly regardless of speed or road conditions. This issue will also cause the cruise control to shut off. After taking the truck to the dealer and running a diagnostic, the technician claims it is the ABS pump and Hydraulic Control Unit. The technician said it is a known issue and the parts are back ordered.

Manufacturer: RAM
Mfg Campaign: 11497533
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497543 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the "Service ABS" and "service electronic braking system" warning messages intermittently appeared on the instrument panel. The contact took the vehicle to a dealer where a diagnostic test was performed. The contact was informed that there were potential defects with the ABS pump and ABS module. The contact was also informed that the parts for the repair were on backorder. Upon investigation, the contact discovered an active NHTSA investigation for NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and was informed that there were no warranties on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the "Service ABS" and "service electronic braking system" warning messages intermittently appeared on the instrument panel. The contact took the vehicle to a dealer where a diagnostic test was performed. The contact was informed that there were potential defects with the ABS pump and ABS module. The contact was also informed that the parts for the repair were on backorder. Upon investigation, the contact discovered an active NHTSA investigation for NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and was informed that there were no warranties on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the "Service ABS" and "service electronic braking system" warning messages intermittently appeared on the instrument panel. The contact took the vehicle to a dealer where a diagnostic test was performed. The contact was informed that there were potential defects with the ABS pump and ABS module. The contact was also informed that the parts for the repair were on backorder. Upon investigation, the contact discovered an active NHTSA investigation for NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and was informed that there were no warranties on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

Manufacturer: RAM
Mfg Campaign: 11497543
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497550 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light and traction control lights came on. I had to replace ABS controller and hydraulic control module. Truck had 37000 miles on it and it was just out of warranty by a little over a 1000 miles

Corrective Action:

ABS light and traction control lights came on. I had to replace ABS controller and hydraulic control module. Truck had 37000 miles on it and it was just out of warranty by a little over a 1000 miles

Additional Notes:

ABS light and traction control lights came on. I had to replace ABS controller and hydraulic control module. Truck had 37000 miles on it and it was just out of warranty by a little over a 1000 miles

Manufacturer: RAM
Mfg Campaign: 11497550
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497627 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Manufacturer: RAM
Mfg Campaign: 11497627
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497627 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Manufacturer: RAM
Mfg Campaign: 11497627
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497632 Other
Dec 15, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.

Manufacturer: RAM
Mfg Campaign: 11497632
Notice Date: Dec 15, 2022
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Campaign: 11497406 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 45 MPH, the check brakes and check ABS warning lights were illuminated, and an audible chime was heard. The contact stated that he had not experienced an emergency braking issue that would cause the ABS system to be activated. The contact stated that the warning lights and chime were activated intermittently while driving at various speeds but had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that both the ABS and the Hydraulic Control Unit (HCU) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 13,500.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 45 MPH, the check brakes and check ABS warning lights were illuminated, and an audible chime was heard. The contact stated that he had not experienced an emergency braking issue that would cause the ABS system to be activated. The contact stated that the warning lights and chime were activated intermittently while driving at various speeds but had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that both the ABS and the Hydraulic Control Unit (HCU) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 13,500.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 45 MPH, the check brakes and check ABS warning lights were illuminated, and an audible chime was heard. The contact stated that he had not experienced an emergency braking issue that would cause the ABS system to be activated. The contact stated that the warning lights and chime were activated intermittently while driving at various speeds but had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that both the ABS and the Hydraulic Control Unit (HCU) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 13,500.

Manufacturer: RAM
Mfg Campaign: 11497406
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497414 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Manufacturer: RAM
Mfg Campaign: 11497414
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497414 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Manufacturer: RAM
Mfg Campaign: 11497414
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497438 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Corrective Action:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Additional Notes:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Manufacturer: RAM
Mfg Campaign: 11497438
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497438 Other
Dec 14, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Corrective Action:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Additional Notes:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Manufacturer: RAM
Mfg Campaign: 11497438
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497438 Other
Dec 14, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Corrective Action:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Additional Notes:

Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

Manufacturer: RAM
Mfg Campaign: 11497438
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Campaign: 11497481 Other
Dec 14, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The anti lock brake system frequently turns off and activates warning lights for it. Since the truck is used to pull loaded trailers I feel this is a safety issue since you can not depend on the brake system to function as abs or it suddenly fails and goes to manual only. Repair facility said code calls for the abs pump to be replaced but the part isn't available due to a back order of almost 800 units as of November 2022.

Corrective Action:

The anti lock brake system frequently turns off and activates warning lights for it. Since the truck is used to pull loaded trailers I feel this is a safety issue since you can not depend on the brake system to function as abs or it suddenly fails and goes to manual only. Repair facility said code calls for the abs pump to be replaced but the part isn't available due to a back order of almost 800 units as of November 2022.

Additional Notes:

The anti lock brake system frequently turns off and activates warning lights for it. Since the truck is used to pull loaded trailers I feel this is a safety issue since you can not depend on the brake system to function as abs or it suddenly fails and goes to manual only. Repair facility said code calls for the abs pump to be replaced but the part isn't available due to a back order of almost 800 units as of November 2022.

Manufacturer: RAM
Mfg Campaign: 11497481
Notice Date: Dec 14, 2022
Recall Date: Dec 14, 2022

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