Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I saw article that the 2018 Ram 2500 trucks are under investigation for poor brakes. That was the 1st thing I noticed on my truck. I had a 2010 Dodge Ram the same model and had better brakes. My wife was driving it at the speed limit and the light turned yellow and by the time it stopped she was in the middle of the intersection. The truck stops better when pulling our 11,000 lb RV only because the trailer is doing the stopping. I usually drive the truck and I have to be very aware of my following distance because it just doesn’t stop like I feel it should. We mostly use the truck for camping and only have about 26K miles on it. I agree the truck is heavy, but it should still have adequate brakes.
Corrective Action:
I saw article that the 2018 Ram 2500 trucks are under investigation for poor brakes. That was the 1st thing I noticed on my truck. I had a 2010 Dodge Ram the same model and had better brakes. My wife was driving it at the speed limit and the light turned yellow and by the time it stopped she was in the middle of the intersection. The truck stops better when pulling our 11,000 lb RV only because the trailer is doing the stopping. I usually drive the truck and I have to be very aware of my following distance because it just doesn’t stop like I feel it should. We mostly use the truck for camping and only have about 26K miles on it. I agree the truck is heavy, but it should still have adequate brakes.
Additional Notes:
I saw article that the 2018 Ram 2500 trucks are under investigation for poor brakes. That was the 1st thing I noticed on my truck. I had a 2010 Dodge Ram the same model and had better brakes. My wife was driving it at the speed limit and the light turned yellow and by the time it stopped she was in the middle of the intersection. The truck stops better when pulling our 11,000 lb RV only because the trailer is doing the stopping. I usually drive the truck and I have to be very aware of my following distance because it just doesn’t stop like I feel it should. We mostly use the truck for camping and only have about 26K miles on it. I agree the truck is heavy, but it should still have adequate brakes.
Mfg Campaign: 11497503
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS and HCU are throwing codes and my local RAM dealership says this is a common issue. I went in October 2022 and they said at that time parts weren't coming in until February 2023. I called today and they can't say a date. I've read mainly articles online and this seems common. My truck is a 2018 and just went over 50,000 miles when this started occurring. My dealership won't state if this is covered under warranty, I believe this should be under drivetrain. Feel free to call me [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My ABS and HCU are throwing codes and my local RAM dealership says this is a common issue. I went in October 2022 and they said at that time parts weren't coming in until February 2023. I called today and they can't say a date. I've read mainly articles online and this seems common. My truck is a 2018 and just went over 50,000 miles when this started occurring. My dealership won't state if this is covered under warranty, I believe this should be under drivetrain. Feel free to call me [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My ABS and HCU are throwing codes and my local RAM dealership says this is a common issue. I went in October 2022 and they said at that time parts weren't coming in until February 2023. I called today and they can't say a date. I've read mainly articles online and this seems common. My truck is a 2018 and just went over 50,000 miles when this started occurring. My dealership won't state if this is covered under warranty, I believe this should be under drivetrain. Feel free to call me [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11497505
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I found there is an investigation going on with 2017/2018 year trucks of my model. Early 2019 my truck threw warning lights that my brakes were out while I was driving. Testing them they seemed to work alright still but manage to get it to the dealer. At the dealer they replaced the HCU and sense then I haven't had any issues. The truck was s under warranty so I didn't pay anything out of pocket.
Corrective Action:
I found there is an investigation going on with 2017/2018 year trucks of my model. Early 2019 my truck threw warning lights that my brakes were out while I was driving. Testing them they seemed to work alright still but manage to get it to the dealer. At the dealer they replaced the HCU and sense then I haven't had any issues. The truck was s under warranty so I didn't pay anything out of pocket.
Additional Notes:
I found there is an investigation going on with 2017/2018 year trucks of my model. Early 2019 my truck threw warning lights that my brakes were out while I was driving. Testing them they seemed to work alright still but manage to get it to the dealer. At the dealer they replaced the HCU and sense then I haven't had any issues. The truck was s under warranty so I didn't pay anything out of pocket.
Mfg Campaign: 11497181
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Corrective Action:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Additional Notes:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Mfg Campaign: 11497188
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Corrective Action:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Additional Notes:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Mfg Campaign: 11497188
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Corrective Action:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Additional Notes:
Brakes seem to be intermittent. Check Electric Brake warning comes on every time you start the truck and has shutdown the ABS and cruise control options. This is a very big problem if you research it on the internet on Ram and Mopar forums.
Mfg Campaign: 11497188
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have 52000 miles on 2018 ram 2500 when the "Check Electronic brake System " appeared on dash and ABS became inoperable. Went to dealer and was told i needed to change Hydraulic Control Unit and it was on back order until Jan 23rd 2023. was Told that instead of a Proportioning valve for the rear the HCU controls Brake pressure to rear brakes and with it inoperable the Rear brakes have a potential to lock up quicker when braking so i have parked the vehicle. symptoms occured about 800 miles ago.
Corrective Action:
Have 52000 miles on 2018 ram 2500 when the "Check Electronic brake System " appeared on dash and ABS became inoperable. Went to dealer and was told i needed to change Hydraulic Control Unit and it was on back order until Jan 23rd 2023. was Told that instead of a Proportioning valve for the rear the HCU controls Brake pressure to rear brakes and with it inoperable the Rear brakes have a potential to lock up quicker when braking so i have parked the vehicle. symptoms occured about 800 miles ago.
Additional Notes:
Have 52000 miles on 2018 ram 2500 when the "Check Electronic brake System " appeared on dash and ABS became inoperable. Went to dealer and was told i needed to change Hydraulic Control Unit and it was on back order until Jan 23rd 2023. was Told that instead of a Proportioning valve for the rear the HCU controls Brake pressure to rear brakes and with it inoperable the Rear brakes have a potential to lock up quicker when braking so i have parked the vehicle. symptoms occured about 800 miles ago.
Mfg Campaign: 11497189
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and towing a trailer, the ABS warning light illuminated. The vehicle failed to stop immediately with an extended braking distance while the brake pedal was depressed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure occurred only while towing a trailer. The contact stated that another time the trailer brakes overheated while braking system on the vehicle failed. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and towing a trailer, the ABS warning light illuminated. The vehicle failed to stop immediately with an extended braking distance while the brake pedal was depressed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure occurred only while towing a trailer. The contact stated that another time the trailer brakes overheated while braking system on the vehicle failed. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and towing a trailer, the ABS warning light illuminated. The vehicle failed to stop immediately with an extended braking distance while the brake pedal was depressed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure occurred only while towing a trailer. The contact stated that another time the trailer brakes overheated while braking system on the vehicle failed. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11497212
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the braking system malfunctioned causing the brake pedal to extend to the floorboard while depressed, and the vehicle would not immediately stop. During the failure, the parking brake was used to slow the vehicle. The vehicle was towed to the local dealer who diagnosed that the brake line had failed causing brake fluid to leak from the vehicle. The brake line was replaced, and the vehicle was fixed. In addition, later while driving, the ABS warning light was blinking off and on. The dealer diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the braking system malfunctioned causing the brake pedal to extend to the floorboard while depressed, and the vehicle would not immediately stop. During the failure, the parking brake was used to slow the vehicle. The vehicle was towed to the local dealer who diagnosed that the brake line had failed causing brake fluid to leak from the vehicle. The brake line was replaced, and the vehicle was fixed. In addition, later while driving, the ABS warning light was blinking off and on. The dealer diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the braking system malfunctioned causing the brake pedal to extend to the floorboard while depressed, and the vehicle would not immediately stop. During the failure, the parking brake was used to slow the vehicle. The vehicle was towed to the local dealer who diagnosed that the brake line had failed causing brake fluid to leak from the vehicle. The brake line was replaced, and the vehicle was fixed. In addition, later while driving, the ABS warning light was blinking off and on. The dealer diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000.
Mfg Campaign: 11497232
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear Anti lock brake system light came on along with the traction control light at the same time. Quick google search and I found that this is a known issue with this truck and is being evaluated for a recall. I would like to know if this is in fact a known issue that the manufacturer is aware of and if there is any relief for repair from the manufacturer as well.
Corrective Action:
Rear Anti lock brake system light came on along with the traction control light at the same time. Quick google search and I found that this is a known issue with this truck and is being evaluated for a recall. I would like to know if this is in fact a known issue that the manufacturer is aware of and if there is any relief for repair from the manufacturer as well.
Additional Notes:
Rear Anti lock brake system light came on along with the traction control light at the same time. Quick google search and I found that this is a known issue with this truck and is being evaluated for a recall. I would like to know if this is in fact a known issue that the manufacturer is aware of and if there is any relief for repair from the manufacturer as well.
Mfg Campaign: 11497253
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic braking system light and service abs system.
Corrective Action:
Service electronic braking system light and service abs system.
Additional Notes:
Service electronic braking system light and service abs system.
Mfg Campaign: 11497302
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Received warning of ABS and ESB malfunction as noted in the recent investigation PE22012. This malfunction occured while driving in rain and poor weather conditions, increasing the risk of safety of occupants. Warning indicators appeared and have appeared in the days and weeks since first occurrence but are not always on. Awaiting appointment for inspection at dealer service center.
Corrective Action:
Received warning of ABS and ESB malfunction as noted in the recent investigation PE22012. This malfunction occured while driving in rain and poor weather conditions, increasing the risk of safety of occupants. Warning indicators appeared and have appeared in the days and weeks since first occurrence but are not always on. Awaiting appointment for inspection at dealer service center.
Additional Notes:
Received warning of ABS and ESB malfunction as noted in the recent investigation PE22012. This malfunction occured while driving in rain and poor weather conditions, increasing the risk of safety of occupants. Warning indicators appeared and have appeared in the days and weeks since first occurrence but are not always on. Awaiting appointment for inspection at dealer service center.
Mfg Campaign: 11497353
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
experiencing intermittent loss of breaking performance. Peddle will go to the floor, and front brakes wont work. Rear brakes seem ok.
Corrective Action:
experiencing intermittent loss of breaking performance. Peddle will go to the floor, and front brakes wont work. Rear brakes seem ok.
Additional Notes:
experiencing intermittent loss of breaking performance. Peddle will go to the floor, and front brakes wont work. Rear brakes seem ok.
Mfg Campaign: 11497036
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11497056
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11497056
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Corrective Action:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Additional Notes:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Mfg Campaign: 11497126
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Corrective Action:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Additional Notes:
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.
Mfg Campaign: 11497126
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS break failure and deactivating of cruise control on interstate. No warning when it may happen. Does it multiple times a trip.
Corrective Action:
ABS break failure and deactivating of cruise control on interstate. No warning when it may happen. Does it multiple times a trip.
Additional Notes:
ABS break failure and deactivating of cruise control on interstate. No warning when it may happen. Does it multiple times a trip.
Mfg Campaign: 11497142
Recall Date: Dec 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Corrective Action:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Additional Notes:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Mfg Campaign: 11496928
Recall Date: Dec 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Corrective Action:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Additional Notes:
Intermittent failure of the electronic braking system. Audible Warning tone and indication "Service Electronic Braking System" followed by "Service antilock braking system" experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. This failure originally began occurring in August 2020 and was taken to the local Ram dealer in September 2020 when it was diagnosed as a defective 68143491aa hydraulic control unit module. After a three week lead time, the module was replaced under warranty with 12116 miles on the vehicle and the problem disappeared. Two years later in July 2022, the same warnings began intermittently with the same disabling safety issues at 24000 miles. On 10/19/2022, the Ram dealer diagnosed the problem as "Abs Control Module 68143491aa Has Internal Short. Part Is On Backorder With No Eta". I have repeatedly checked on the status of the part with the Ram dealer resulting in the same "Backorder with No ETA" response. In November 2022, I filed a formal complaint with Ram Cares. They have provided the same response "Unplanned resource requirement resulting in supply disruption. No firm ETA to provide at this time. Working to improve". This failure is a safety issue, not just an inconvenience and annoyance. My Ram 2500 is periodically used to haul a 10000lb trailer. The sudden loss of cruise control, stability control , and antilock brakes could cause and accident resulting in property damage and injury or death.
Mfg Campaign: 11496928
Recall Date: Dec 11, 2022
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