Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Corrective Action:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Additional Notes:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Mfg Campaign: 11504426
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Corrective Action:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Additional Notes:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Mfg Campaign: 11504426
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Corrective Action:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Additional Notes:
At 36,100 miles I started getting ABS light warning flashing intermittently on my dash. I took it to a mechanic who told me it needed a ABS module and/or a controller device replacement but these parts have been on back order for the last four months (says RAM). It looks as if many, many people are having this same problem with this vehicle. This problem resigns the vehicle as inoperable since it involves a braking component that is obviously a safety issue. This is my only vehicle so I MUST drive it at times which makes me very nervous.
Mfg Campaign: 11504426
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck shows a code indicating the ABS Control Module and ABS Hydraulic Control have failed. The warning lights come on intermittently while driving. These warning lights disable the trucks ABS functionality along with traction control and cruise control is disabled while these warning lights are on. This problem is very widespread among this particular model. Enough so that replacement parts are on backorder and there's no guarantee that replacing the parts will remedy the problem as they will replace with the same OEM parts which have failed again in other documented cases. Several dealers I have spoken with can't even repair the issue, because they say they cannot get new parts. Ram should take responsibility to remedy this problem once and for all, as it creates a major safety hazard with the braking functionality of these trucks. This is concerning, especially considering most folks with these trucks use them to tow, creating an even more dangerous scenario in the event of brake failure at highway speeds when towing.
Corrective Action:
The truck shows a code indicating the ABS Control Module and ABS Hydraulic Control have failed. The warning lights come on intermittently while driving. These warning lights disable the trucks ABS functionality along with traction control and cruise control is disabled while these warning lights are on. This problem is very widespread among this particular model. Enough so that replacement parts are on backorder and there's no guarantee that replacing the parts will remedy the problem as they will replace with the same OEM parts which have failed again in other documented cases. Several dealers I have spoken with can't even repair the issue, because they say they cannot get new parts. Ram should take responsibility to remedy this problem once and for all, as it creates a major safety hazard with the braking functionality of these trucks. This is concerning, especially considering most folks with these trucks use them to tow, creating an even more dangerous scenario in the event of brake failure at highway speeds when towing.
Additional Notes:
The truck shows a code indicating the ABS Control Module and ABS Hydraulic Control have failed. The warning lights come on intermittently while driving. These warning lights disable the trucks ABS functionality along with traction control and cruise control is disabled while these warning lights are on. This problem is very widespread among this particular model. Enough so that replacement parts are on backorder and there's no guarantee that replacing the parts will remedy the problem as they will replace with the same OEM parts which have failed again in other documented cases. Several dealers I have spoken with can't even repair the issue, because they say they cannot get new parts. Ram should take responsibility to remedy this problem once and for all, as it creates a major safety hazard with the braking functionality of these trucks. This is concerning, especially considering most folks with these trucks use them to tow, creating an even more dangerous scenario in the event of brake failure at highway speeds when towing.
Mfg Campaign: 11504480
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Corrective Action:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Additional Notes:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Mfg Campaign: 11504277
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Corrective Action:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Additional Notes:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Mfg Campaign: 11504277
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Corrective Action:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Additional Notes:
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
Mfg Campaign: 11504277
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs system is sending codes, dealer says abs pump and module causing code
Corrective Action:
Abs system is sending codes, dealer says abs pump and module causing code
Additional Notes:
Abs system is sending codes, dealer says abs pump and module causing code
Mfg Campaign: 11504321
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
-Service antilock brake system -Service Electronic braking system - Cruise control does not work -Alarm bell ringing randomly. ABS and Skid Control warning lights at driver instrument panel cycle on off briefly or extended periods. problem escalated in early 2022 Multiple same dealer interactions actions unsuccessful . Chrysler Cares involved since September 2022. Met with dealer 01/26/2023 “ required part is not available — no estimated date when or even if the part(s) may be available….in the meantime I’m to drive the truck with bell and lights flashing and I’m also to be careful because ABS/antiskid system not working.
Corrective Action:
-Service antilock brake system -Service Electronic braking system - Cruise control does not work -Alarm bell ringing randomly. ABS and Skid Control warning lights at driver instrument panel cycle on off briefly or extended periods. problem escalated in early 2022 Multiple same dealer interactions actions unsuccessful . Chrysler Cares involved since September 2022. Met with dealer 01/26/2023 “ required part is not available — no estimated date when or even if the part(s) may be available….in the meantime I’m to drive the truck with bell and lights flashing and I’m also to be careful because ABS/antiskid system not working.
Additional Notes:
-Service antilock brake system -Service Electronic braking system - Cruise control does not work -Alarm bell ringing randomly. ABS and Skid Control warning lights at driver instrument panel cycle on off briefly or extended periods. problem escalated in early 2022 Multiple same dealer interactions actions unsuccessful . Chrysler Cares involved since September 2022. Met with dealer 01/26/2023 “ required part is not available — no estimated date when or even if the part(s) may be available….in the meantime I’m to drive the truck with bell and lights flashing and I’m also to be careful because ABS/antiskid system not working.
Mfg Campaign: 11504195
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS brake control module fails. Causes system to lose abs, traction control and cruise control. I have had two units fail in 2 years.
Corrective Action:
ABS brake control module fails. Causes system to lose abs, traction control and cruise control. I have had two units fail in 2 years.
Additional Notes:
ABS brake control module fails. Causes system to lose abs, traction control and cruise control. I have had two units fail in 2 years.
Mfg Campaign: 11504216
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle the ABS warning light illuminated. The contact stated that the ABS, Traction Control System, and cruise control functions became inoperable. The vehicle was taken to the dealer and the contact was informed that the ABS pump and module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was 51,323.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle the ABS warning light illuminated. The contact stated that the ABS, Traction Control System, and cruise control functions became inoperable. The vehicle was taken to the dealer and the contact was informed that the ABS pump and module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was 51,323.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle the ABS warning light illuminated. The contact stated that the ABS, Traction Control System, and cruise control functions became inoperable. The vehicle was taken to the dealer and the contact was informed that the ABS pump and module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was 51,323.
Mfg Campaign: 11503988
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Hydraulic Unit 68143491AB on my 2018 RAM 2500 Tradesman needs to be replaced. The light/notification came on the week of November 1, 2022 when driving down the road at 50-55 mph and then slowing to make a turn. The truck lost traction and the ABS light came on. Fortunately I was able to brake safely. Of course the problem isn't under warranty and the truck only has 15,000 miles. The antilock brake system isn't working and is unsafe when braking suddenly. The trailer brakes for my 3 horse horse trailer will not work because those brakes are dependent on the ABS system as well. The dealership that I purchased the truck has diagnosed the problem and I have been on a list for the part since November 11, 2022. It was supposed to arrive January 18, 2023 but didn't. Now the dealership says that it will be March 15, 2023. It is a known problem but parts are not available. I haven't been able to drive the truck and still cannot. The estimated repair cost is $1070 when the part arrives. This should be a recall.
Corrective Action:
The ABS Hydraulic Unit 68143491AB on my 2018 RAM 2500 Tradesman needs to be replaced. The light/notification came on the week of November 1, 2022 when driving down the road at 50-55 mph and then slowing to make a turn. The truck lost traction and the ABS light came on. Fortunately I was able to brake safely. Of course the problem isn't under warranty and the truck only has 15,000 miles. The antilock brake system isn't working and is unsafe when braking suddenly. The trailer brakes for my 3 horse horse trailer will not work because those brakes are dependent on the ABS system as well. The dealership that I purchased the truck has diagnosed the problem and I have been on a list for the part since November 11, 2022. It was supposed to arrive January 18, 2023 but didn't. Now the dealership says that it will be March 15, 2023. It is a known problem but parts are not available. I haven't been able to drive the truck and still cannot. The estimated repair cost is $1070 when the part arrives. This should be a recall.
Additional Notes:
The ABS Hydraulic Unit 68143491AB on my 2018 RAM 2500 Tradesman needs to be replaced. The light/notification came on the week of November 1, 2022 when driving down the road at 50-55 mph and then slowing to make a turn. The truck lost traction and the ABS light came on. Fortunately I was able to brake safely. Of course the problem isn't under warranty and the truck only has 15,000 miles. The antilock brake system isn't working and is unsafe when braking suddenly. The trailer brakes for my 3 horse horse trailer will not work because those brakes are dependent on the ABS system as well. The dealership that I purchased the truck has diagnosed the problem and I have been on a list for the part since November 11, 2022. It was supposed to arrive January 18, 2023 but didn't. Now the dealership says that it will be March 15, 2023. It is a known problem but parts are not available. I haven't been able to drive the truck and still cannot. The estimated repair cost is $1070 when the part arrives. This should be a recall.
Mfg Campaign: 11503831
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Corrective Action:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Additional Notes:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Mfg Campaign: 11503533
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Corrective Action:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Additional Notes:
Abs on off messing with cruise control. In snow conditions feel it’s a concern. Sometimes the abs work’s most of the time it’s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
Mfg Campaign: 11503533
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Corrective Action:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Additional Notes:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Mfg Campaign: 11503626
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Corrective Action:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Additional Notes:
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the “electronic braking system” and the “antilock braking system” where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
Mfg Campaign: 11503626
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The trucks ABS light and traction control lights intermittently come on. There is no pattern or reason for this occurrence. When lights are on anti lock brakes, traction control and cruise are disabled. The truck has just over 50K miles and was brought into the dealer for diagnostics. Repair was suggested for the HCU (Hydraulic Control Unit). Was then informed the item is currently on back order and is a well know issue with these trucks. My dealership proceeded to inform me they are currently waiting on "at least 5" of these units for trucks just like this one. This is a major safety concern should hard breaking become necessary and the ABS system isn't functioning properly. To make matters worse it's not even available. I was told they "Hope to have some start shipping out in March of 2023".
Corrective Action:
The trucks ABS light and traction control lights intermittently come on. There is no pattern or reason for this occurrence. When lights are on anti lock brakes, traction control and cruise are disabled. The truck has just over 50K miles and was brought into the dealer for diagnostics. Repair was suggested for the HCU (Hydraulic Control Unit). Was then informed the item is currently on back order and is a well know issue with these trucks. My dealership proceeded to inform me they are currently waiting on "at least 5" of these units for trucks just like this one. This is a major safety concern should hard breaking become necessary and the ABS system isn't functioning properly. To make matters worse it's not even available. I was told they "Hope to have some start shipping out in March of 2023".
Additional Notes:
The trucks ABS light and traction control lights intermittently come on. There is no pattern or reason for this occurrence. When lights are on anti lock brakes, traction control and cruise are disabled. The truck has just over 50K miles and was brought into the dealer for diagnostics. Repair was suggested for the HCU (Hydraulic Control Unit). Was then informed the item is currently on back order and is a well know issue with these trucks. My dealership proceeded to inform me they are currently waiting on "at least 5" of these units for trucks just like this one. This is a major safety concern should hard breaking become necessary and the ABS system isn't functioning properly. To make matters worse it's not even available. I was told they "Hope to have some start shipping out in March of 2023".
Mfg Campaign: 11503694
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS and Traction control has stopped working for the last 5 months. The warning alerts come on and off constantly. I have tried to disconnect the battery and waited an hour then reconnected but made no difference. I contacted the manufacturer and couldn’t get an answer about this wide spread problem. I use this truck for towing my Travel trailer and with this system failure it has my ability to stop safely and without the traction control, pulling the trailer and parking at campsites is dangerous. My truck is available for inspection at anytime.
Corrective Action:
My ABS and Traction control has stopped working for the last 5 months. The warning alerts come on and off constantly. I have tried to disconnect the battery and waited an hour then reconnected but made no difference. I contacted the manufacturer and couldn’t get an answer about this wide spread problem. I use this truck for towing my Travel trailer and with this system failure it has my ability to stop safely and without the traction control, pulling the trailer and parking at campsites is dangerous. My truck is available for inspection at anytime.
Additional Notes:
My ABS and Traction control has stopped working for the last 5 months. The warning alerts come on and off constantly. I have tried to disconnect the battery and waited an hour then reconnected but made no difference. I contacted the manufacturer and couldn’t get an answer about this wide spread problem. I use this truck for towing my Travel trailer and with this system failure it has my ability to stop safely and without the traction control, pulling the trailer and parking at campsites is dangerous. My truck is available for inspection at anytime.
Mfg Campaign: 11503316
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had a car pull out in front of me had to hit the brakes hard to avoid hitting him, after that my abs light came on says it is the hydraulic pump motor. I looked it up on line says they have 3 service bulletins on it, if it is a known problem why don’t they recall it? Brakes should be one of the highest priorities for safety on it. The truck only has 33000 miles on it.
Corrective Action:
I had a car pull out in front of me had to hit the brakes hard to avoid hitting him, after that my abs light came on says it is the hydraulic pump motor. I looked it up on line says they have 3 service bulletins on it, if it is a known problem why don’t they recall it? Brakes should be one of the highest priorities for safety on it. The truck only has 33000 miles on it.
Additional Notes:
I had a car pull out in front of me had to hit the brakes hard to avoid hitting him, after that my abs light came on says it is the hydraulic pump motor. I looked it up on line says they have 3 service bulletins on it, if it is a known problem why don’t they recall it? Brakes should be one of the highest priorities for safety on it. The truck only has 33000 miles on it.
Mfg Campaign: 11503322
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Corrective Action:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Additional Notes:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Mfg Campaign: 11503470
Recall Date: Jan 24, 2023
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