RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11505347 Other
Feb 3, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Corrective Action:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Additional Notes:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Manufacturer: RAM
Mfg Campaign: 11505347
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11505347 Other
Feb 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Corrective Action:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Additional Notes:

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Manufacturer: RAM
Mfg Campaign: 11505347
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11505124 Other
Feb 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hydraulic Control Unit is failing at 58k miles. Keeps flashing on and off saying check ABS System and Check Electronic Braking System. This is a known issue by the dealer and all over the forums and is a recall on other years just not my specific model currently.

Corrective Action:

Hydraulic Control Unit is failing at 58k miles. Keeps flashing on and off saying check ABS System and Check Electronic Braking System. This is a known issue by the dealer and all over the forums and is a recall on other years just not my specific model currently.

Additional Notes:

Hydraulic Control Unit is failing at 58k miles. Keeps flashing on and off saying check ABS System and Check Electronic Braking System. This is a known issue by the dealer and all over the forums and is a recall on other years just not my specific model currently.

Manufacturer: RAM
Mfg Campaign: 11505124
Notice Date: Feb 2, 2023
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11504857 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

In july 2020 the service electronic braking system and service antilock braking system lights and messages started to randomly appear and go away on the dashboard at around 24,000 miles the dealer changed the abs module and controller under warranty on aug 07 2020. Now at 67000 miles on Feb 01 2023 the same messages are happening with code c0021-01 this will be the second brake control module that is failing that will have to be replaced on this vehicle another guy I work with has experienced the same failure on a 2016 ram 2500 around 30000 miles and we are told parts are on back order

Corrective Action:

In july 2020 the service electronic braking system and service antilock braking system lights and messages started to randomly appear and go away on the dashboard at around 24,000 miles the dealer changed the abs module and controller under warranty on aug 07 2020. Now at 67000 miles on Feb 01 2023 the same messages are happening with code c0021-01 this will be the second brake control module that is failing that will have to be replaced on this vehicle another guy I work with has experienced the same failure on a 2016 ram 2500 around 30000 miles and we are told parts are on back order

Additional Notes:

In july 2020 the service electronic braking system and service antilock braking system lights and messages started to randomly appear and go away on the dashboard at around 24,000 miles the dealer changed the abs module and controller under warranty on aug 07 2020. Now at 67000 miles on Feb 01 2023 the same messages are happening with code c0021-01 this will be the second brake control module that is failing that will have to be replaced on this vehicle another guy I work with has experienced the same failure on a 2016 ram 2500 around 30000 miles and we are told parts are on back order

Manufacturer: RAM
Mfg Campaign: 11504857
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504942 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Corrective Action:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Additional Notes:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Manufacturer: RAM
Mfg Campaign: 11504942
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504942 Other
Feb 1, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Corrective Action:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Additional Notes:

Bought a truck and drove around 420 miles home, within 24 hours of purchase warning lights and sounds went on and off over and over while driving. Took it to 3 mechanic shops, and all 3 said it was the same thing. All shops said it's been a problem for that truck, but there are no recalls on it yet. The warning lights are for the very important ABS brake system and traction control system. Having a hard time finding a mechanic shop that can get the parts to fix the problem.

Manufacturer: RAM
Mfg Campaign: 11504942
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504967 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Corrective Action:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Additional Notes:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Manufacturer: RAM
Mfg Campaign: 11504967
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504967 Other
Feb 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Corrective Action:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Additional Notes:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Manufacturer: RAM
Mfg Campaign: 11504967
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504967 Other
Feb 1, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Corrective Action:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Additional Notes:

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Manufacturer: RAM
Mfg Campaign: 11504967
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504970 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Had the Service Electronic Braking System Light warning activate at around 30k miles. Cycles off and on continuously rendering cruise control inoperative. The dealer diagnosed and replaced a faulty HCU. At 44K miles the problem appeared again with the same indications. Diagnosed as the same cause. Waited a few weeks for parts, now awaiting a service appointment to have issue fixed. Over 3 months now with intermittent ABS operability. RAM's urgency to fix the issue has been extremely dissapointing.

Corrective Action:

Had the Service Electronic Braking System Light warning activate at around 30k miles. Cycles off and on continuously rendering cruise control inoperative. The dealer diagnosed and replaced a faulty HCU. At 44K miles the problem appeared again with the same indications. Diagnosed as the same cause. Waited a few weeks for parts, now awaiting a service appointment to have issue fixed. Over 3 months now with intermittent ABS operability. RAM's urgency to fix the issue has been extremely dissapointing.

Additional Notes:

Had the Service Electronic Braking System Light warning activate at around 30k miles. Cycles off and on continuously rendering cruise control inoperative. The dealer diagnosed and replaced a faulty HCU. At 44K miles the problem appeared again with the same indications. Diagnosed as the same cause. Waited a few weeks for parts, now awaiting a service appointment to have issue fixed. Over 3 months now with intermittent ABS operability. RAM's urgency to fix the issue has been extremely dissapointing.

Manufacturer: RAM
Mfg Campaign: 11504970
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504995 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/STABILITY fault happens constantly.

Corrective Action:

ABS/STABILITY fault happens constantly.

Additional Notes:

ABS/STABILITY fault happens constantly.

Manufacturer: RAM
Mfg Campaign: 11504995
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504623 Other
Jan 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Corrective Action:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Additional Notes:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Manufacturer: RAM
Mfg Campaign: 11504623
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504623 Other
Jan 31, 2023
Defect Description:

STEERING

Potential Consequences:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Corrective Action:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Additional Notes:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Manufacturer: RAM
Mfg Campaign: 11504623
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504623 Other
Jan 31, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Corrective Action:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Additional Notes:

ABS system failed at 6000 miles. Dealership replaced the brake system I was told. AT 37000 miles just out of the basic warranty it has failed again. Dealership can not do the repairs due to the fact there is not enough replacement parts because of all the trucks are failing in this matter. ABS/TRACTION control failure. I have been waiting four months and told maybe March now. Dealership has been in contact and doing everything possible. Its just so many trucks are failing. I am almost ready to sell it at a loss. I purchased this truck to haul my RV which I don't dare too. Also they welded my steering linkage on a recall and now I can not align my steering with new tires. I am just amazed with this repair on a heavy duty four wheel drive as well. They did not inform me on this cheap repair. Something a kid would do and not tell his dad. Also the cruise control is now not working while there is a abs failure. 6000 miles on first failure of brakes. Truck has now 42000 on it. Im afraid of driving this truck anyplace with traffic. This truck will kill someone with this issue.

Manufacturer: RAM
Mfg Campaign: 11504623
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504634 Other
Jan 31, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the vehicle started beeping with the service electric brake system message displayed. The vehicle was taken to the dealer and the contact was informed that the PCU and the HECU needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was contacted and stated that the parts were on hold. The failure mileage was 40,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the vehicle started beeping with the service electric brake system message displayed. The vehicle was taken to the dealer and the contact was informed that the PCU and the HECU needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was contacted and stated that the parts were on hold. The failure mileage was 40,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the vehicle started beeping with the service electric brake system message displayed. The vehicle was taken to the dealer and the contact was informed that the PCU and the HECU needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was contacted and stated that the parts were on hold. The failure mileage was 40,000.

Manufacturer: RAM
Mfg Campaign: 11504634
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504690 Other
Jan 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS & Traction Control System lights began flashing intermittently, then remain lit. Loss of ABS system control and cruise control. Dealer in Brookhaven, MS diagnosed faulty HCU as the issue in October 2022. As of 1/31/23, HCU is still on back order, resulting in loss if use of my vehicle for nearly 4 months. I use my truck to support my small business, so hardship is mounting.

Corrective Action:

ABS & Traction Control System lights began flashing intermittently, then remain lit. Loss of ABS system control and cruise control. Dealer in Brookhaven, MS diagnosed faulty HCU as the issue in October 2022. As of 1/31/23, HCU is still on back order, resulting in loss if use of my vehicle for nearly 4 months. I use my truck to support my small business, so hardship is mounting.

Additional Notes:

ABS & Traction Control System lights began flashing intermittently, then remain lit. Loss of ABS system control and cruise control. Dealer in Brookhaven, MS diagnosed faulty HCU as the issue in October 2022. As of 1/31/23, HCU is still on back order, resulting in loss if use of my vehicle for nearly 4 months. I use my truck to support my small business, so hardship is mounting.

Manufacturer: RAM
Mfg Campaign: 11504690
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504696 Other
Jan 31, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where the HCU was replaced; however, the failure recurred. The vehicle was taken to Cardinale Way Chrysler Dodge Jeep Ram Santa Rosa (2727 Dowd Dr, Santa Rosa, CA 95407) and the brake control module and the hydraulic control unit were replaced. The manufacturer was made aware of the failure. The failure mileage was 19,981.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where the HCU was replaced; however, the failure recurred. The vehicle was taken to Cardinale Way Chrysler Dodge Jeep Ram Santa Rosa (2727 Dowd Dr, Santa Rosa, CA 95407) and the brake control module and the hydraulic control unit were replaced. The manufacturer was made aware of the failure. The failure mileage was 19,981.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where the HCU was replaced; however, the failure recurred. The vehicle was taken to Cardinale Way Chrysler Dodge Jeep Ram Santa Rosa (2727 Dowd Dr, Santa Rosa, CA 95407) and the brake control module and the hydraulic control unit were replaced. The manufacturer was made aware of the failure. The failure mileage was 19,981.

Manufacturer: RAM
Mfg Campaign: 11504696
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504372 Other
Jan 30, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Corrective Action:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Additional Notes:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Manufacturer: RAM
Mfg Campaign: 11504372
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11504372 Other
Jan 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Corrective Action:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Additional Notes:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Manufacturer: RAM
Mfg Campaign: 11504372
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11504372 Other
Jan 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Corrective Action:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Additional Notes:

ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

Manufacturer: RAM
Mfg Campaign: 11504372
Notice Date: Jan 30, 2023
Recall Date: Jan 30, 2023

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