RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11508520 Other
Feb 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Ram has had many issues reported on this item. It has been a known issues yet Ram has not taken proper action to resolve this problem. Intermitted warning lights on dash, service electronic brake system.

Corrective Action:

Ram has had many issues reported on this item. It has been a known issues yet Ram has not taken proper action to resolve this problem. Intermitted warning lights on dash, service electronic brake system.

Additional Notes:

Ram has had many issues reported on this item. It has been a known issues yet Ram has not taken proper action to resolve this problem. Intermitted warning lights on dash, service electronic brake system.

Manufacturer: RAM
Mfg Campaign: 11508520
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11508560 Other
Feb 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Corrective Action:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Additional Notes:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Manufacturer: RAM
Mfg Campaign: 11508560
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11508560 Other
Feb 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Corrective Action:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Additional Notes:

ABS Hydraulic Control Unit failure, warning on dash, notifying loss of ABS braking, as flashing notice which turns off cruise control and removes speed register from dash while ringing interior alarm consistently. This safety issue reduces safe braking on wet/icy conditions, and has occurred on the 2018 Ram 2500 Tradesman vehicles with mileage between 15,000 to 55,000 miles. Please acknowledge receipt of this complaint. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Manufacturer: RAM
Mfg Campaign: 11508560
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11508649 Other
Feb 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS Code C0020-01

Corrective Action:

ABS Code C0020-01

Additional Notes:

ABS Code C0020-01

Manufacturer: RAM
Mfg Campaign: 11508649
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11508649 Other
Feb 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Code C0020-01

Corrective Action:

ABS Code C0020-01

Additional Notes:

ABS Code C0020-01

Manufacturer: RAM
Mfg Campaign: 11508649
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11508328 Other
Feb 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Corrective Action:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Additional Notes:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Manufacturer: RAM
Mfg Campaign: 11508328
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508328 Other
Feb 21, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Corrective Action:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Additional Notes:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Manufacturer: RAM
Mfg Campaign: 11508328
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508328 Other
Feb 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Corrective Action:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Additional Notes:

ABS / HCU System Failed. My safety was directly impacted. I was driving 70MPH on the expressway and had a SUDDEN deceleration, which nearly caused a rear-impact collision. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

Manufacturer: RAM
Mfg Campaign: 11508328
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508353 Other
Feb 21, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The contact discovered that the brake transmission shift interlock was defective. The vehicle was initially towed to an independent mechanic who informed the contact that he did not have the capability to repair the vehicle. The vehicle was then towed to a dealer where the part was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 80,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The contact discovered that the brake transmission shift interlock was defective. The vehicle was initially towed to an independent mechanic who informed the contact that he did not have the capability to repair the vehicle. The vehicle was then towed to a dealer where the part was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 80,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The contact discovered that the brake transmission shift interlock was defective. The vehicle was initially towed to an independent mechanic who informed the contact that he did not have the capability to repair the vehicle. The vehicle was then towed to a dealer where the part was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 80,000.

Manufacturer: RAM
Mfg Campaign: 11508353
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508415 Other
Feb 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Corrective Action:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Additional Notes:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Manufacturer: RAM
Mfg Campaign: 11508415
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508415 Other
Feb 21, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Corrective Action:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Additional Notes:

“SERVICE ANTILOCK BRAKE SYSTEM” and “SERVICE ELECTRONIC BRAKING SYSTEM” lights come on and off repeatedly.

Manufacturer: RAM
Mfg Campaign: 11508415
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508418 Other
Feb 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The notification on the dash reads “Service Electronic Brake System” The truck makes a constant dinging sound while the truck is in motion. My mechanic ordered the brake control module back in October 2022 and the part is still on backorder.

Corrective Action:

The notification on the dash reads “Service Electronic Brake System” The truck makes a constant dinging sound while the truck is in motion. My mechanic ordered the brake control module back in October 2022 and the part is still on backorder.

Additional Notes:

The notification on the dash reads “Service Electronic Brake System” The truck makes a constant dinging sound while the truck is in motion. My mechanic ordered the brake control module back in October 2022 and the part is still on backorder.

Manufacturer: RAM
Mfg Campaign: 11508418
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11508237 Other
Feb 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Corrective Action:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Additional Notes:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11508237
Notice Date: Feb 20, 2023
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11508237 Other
Feb 20, 2023
Defect Description:

SUSPENSION

Potential Consequences:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Corrective Action:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Additional Notes:

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11508237
Notice Date: Feb 20, 2023
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11508063 Other
Feb 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS/HCU control unit failed at 16000 miles and was replaced. At 30000 miles, the same part has failed again. The parts for repair are not available at this time. Hopefully an upgraded part is being designed to fix this failure. I am afraid to drive this vehicle in wet conditions or while towing as a faulty Anti Lock Braking system (ABS) could cause a loss of control. The dealer has diagnosed the failed unit in both instances and has the parts for repair ordered. The truck has the service ABS/Traction Control alert pop up on the dash readout.

Corrective Action:

The ABS/HCU control unit failed at 16000 miles and was replaced. At 30000 miles, the same part has failed again. The parts for repair are not available at this time. Hopefully an upgraded part is being designed to fix this failure. I am afraid to drive this vehicle in wet conditions or while towing as a faulty Anti Lock Braking system (ABS) could cause a loss of control. The dealer has diagnosed the failed unit in both instances and has the parts for repair ordered. The truck has the service ABS/Traction Control alert pop up on the dash readout.

Additional Notes:

The ABS/HCU control unit failed at 16000 miles and was replaced. At 30000 miles, the same part has failed again. The parts for repair are not available at this time. Hopefully an upgraded part is being designed to fix this failure. I am afraid to drive this vehicle in wet conditions or while towing as a faulty Anti Lock Braking system (ABS) could cause a loss of control. The dealer has diagnosed the failed unit in both instances and has the parts for repair ordered. The truck has the service ABS/Traction Control alert pop up on the dash readout.

Manufacturer: RAM
Mfg Campaign: 11508063
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11508067 Other
Feb 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle was repaired once under warranty for the ABS and Traction Control Light coming on and off consistently. Approximately 25000 miles later the truck started doing this same thing again. ABS and Traction Control Light will consistently come on and off over and over. Will happen when I brake, accelerate or let off accelerator, and on bumpy roads. Sometimes it comes on while on the interstate with cruise control activated causing the vehicle to come out of cruise control. Dealer states it is a common problem and my parts have been on back order since October of 2022, It is now February 19 2023. Dealer states it is a 1400 dollar repair.

Corrective Action:

Vehicle was repaired once under warranty for the ABS and Traction Control Light coming on and off consistently. Approximately 25000 miles later the truck started doing this same thing again. ABS and Traction Control Light will consistently come on and off over and over. Will happen when I brake, accelerate or let off accelerator, and on bumpy roads. Sometimes it comes on while on the interstate with cruise control activated causing the vehicle to come out of cruise control. Dealer states it is a common problem and my parts have been on back order since October of 2022, It is now February 19 2023. Dealer states it is a 1400 dollar repair.

Additional Notes:

Vehicle was repaired once under warranty for the ABS and Traction Control Light coming on and off consistently. Approximately 25000 miles later the truck started doing this same thing again. ABS and Traction Control Light will consistently come on and off over and over. Will happen when I brake, accelerate or let off accelerator, and on bumpy roads. Sometimes it comes on while on the interstate with cruise control activated causing the vehicle to come out of cruise control. Dealer states it is a common problem and my parts have been on back order since October of 2022, It is now February 19 2023. Dealer states it is a 1400 dollar repair.

Manufacturer: RAM
Mfg Campaign: 11508067
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11508099 Other
Feb 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS and traction control lights came on my dash. It gave a message to service electronic brakes. The lights would come on, followed by an audible ding. Then it would go off, again with an audible ding. On, and off, on and off again. Sometimes it will stay on, some times it’s intermittent. It happens under all conditions, start up/running at temp, bumps/level roads, during braking/driving at speeds, and in wet/dry roads. The only performance issues I’ve clearly noticed is the traction control not working on wet grass. I’ve had to use four wheel drive to get out of the situation. I’m questioning the safety of my vehicle at this point. I have been researching and see that this is a highly discussed issue and a known issue, and has parts availability issues. I saw where NHTSA had opened an investigation, so I wanted to report that it is also a problem for me. I plan on contacting the dealership this week.

Corrective Action:

My ABS and traction control lights came on my dash. It gave a message to service electronic brakes. The lights would come on, followed by an audible ding. Then it would go off, again with an audible ding. On, and off, on and off again. Sometimes it will stay on, some times it’s intermittent. It happens under all conditions, start up/running at temp, bumps/level roads, during braking/driving at speeds, and in wet/dry roads. The only performance issues I’ve clearly noticed is the traction control not working on wet grass. I’ve had to use four wheel drive to get out of the situation. I’m questioning the safety of my vehicle at this point. I have been researching and see that this is a highly discussed issue and a known issue, and has parts availability issues. I saw where NHTSA had opened an investigation, so I wanted to report that it is also a problem for me. I plan on contacting the dealership this week.

Additional Notes:

My ABS and traction control lights came on my dash. It gave a message to service electronic brakes. The lights would come on, followed by an audible ding. Then it would go off, again with an audible ding. On, and off, on and off again. Sometimes it will stay on, some times it’s intermittent. It happens under all conditions, start up/running at temp, bumps/level roads, during braking/driving at speeds, and in wet/dry roads. The only performance issues I’ve clearly noticed is the traction control not working on wet grass. I’ve had to use four wheel drive to get out of the situation. I’m questioning the safety of my vehicle at this point. I have been researching and see that this is a highly discussed issue and a known issue, and has parts availability issues. I saw where NHTSA had opened an investigation, so I wanted to report that it is also a problem for me. I plan on contacting the dealership this week.

Manufacturer: RAM
Mfg Campaign: 11508099
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11507924 Other
Feb 18, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Corrective Action:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Additional Notes:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Manufacturer: RAM
Mfg Campaign: 11507924
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11507924 Other
Feb 18, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Corrective Action:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Additional Notes:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Manufacturer: RAM
Mfg Campaign: 11507924
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11507924 Other
Feb 18, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Corrective Action:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Additional Notes:

The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

Manufacturer: RAM
Mfg Campaign: 11507924
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023

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