Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.
Corrective Action:
The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.
Additional Notes:
The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.
Mfg Campaign: 11510776
Recall Date: Mar 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In November of 2022 I reported to the dealer that the ABS and Electronic Brakes System warning lights were intermittently coming on an off. The dealer diagnosed the problem as a hydraulic brake control module failure, but stated that the part(s) were back ordered until March of 2023. This seems to be a common problem with this model and year of truck, but Chrysler (FSA) has done nothing to resolve this safety issue. It's been 5 months now and I this issue could cause a crash or worse.
Corrective Action:
In November of 2022 I reported to the dealer that the ABS and Electronic Brakes System warning lights were intermittently coming on an off. The dealer diagnosed the problem as a hydraulic brake control module failure, but stated that the part(s) were back ordered until March of 2023. This seems to be a common problem with this model and year of truck, but Chrysler (FSA) has done nothing to resolve this safety issue. It's been 5 months now and I this issue could cause a crash or worse.
Additional Notes:
In November of 2022 I reported to the dealer that the ABS and Electronic Brakes System warning lights were intermittently coming on an off. The dealer diagnosed the problem as a hydraulic brake control module failure, but stated that the part(s) were back ordered until March of 2023. This seems to be a common problem with this model and year of truck, but Chrysler (FSA) has done nothing to resolve this safety issue. It's been 5 months now and I this issue could cause a crash or worse.
Mfg Campaign: 11510535
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Corrective Action:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Additional Notes:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Mfg Campaign: 11510670
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Corrective Action:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Additional Notes:
ABS light and Tracking control lights flicker on and off constantly. No warnings just came on one day. I have 38,000 miles on my truck not very many for warning lights to come on. I cannot use cruise control as well as about half of my controls. Including tracking control which is now permanently off and is a major hazard! Took it to the dealership in Concord, CA and was told the control module is bad. With no time frame to fix. Probably will be a fix once my warranty is up so the dealership is not liable to fix my truck. A quick search online shows this is a problem for this vehicle.
Mfg Campaign: 11510670
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Traction control turns on and off as truck is driven. Sets code for ABS motor. Called dealer was told to drive until light stayed on.
Corrective Action:
ABS Traction control turns on and off as truck is driven. Sets code for ABS motor. Called dealer was told to drive until light stayed on.
Additional Notes:
ABS Traction control turns on and off as truck is driven. Sets code for ABS motor. Called dealer was told to drive until light stayed on.
Mfg Campaign: 11510365
Recall Date: Mar 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS HCU module was intermittent in 2020, replaced HCU Has been working fine till now. looks like I was sold the old part number. 2 years later it is throwing fault codes again. RAM has an updated part number now. This should be a recall and I shouldn't have to pay to have it replaced for the second time.
Corrective Action:
ABS HCU module was intermittent in 2020, replaced HCU Has been working fine till now. looks like I was sold the old part number. 2 years later it is throwing fault codes again. RAM has an updated part number now. This should be a recall and I shouldn't have to pay to have it replaced for the second time.
Additional Notes:
ABS HCU module was intermittent in 2020, replaced HCU Has been working fine till now. looks like I was sold the old part number. 2 years later it is throwing fault codes again. RAM has an updated part number now. This should be a recall and I shouldn't have to pay to have it replaced for the second time.
Mfg Campaign: 11510457
Recall Date: Mar 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS Service electronic braking system & service antilock brake system
Corrective Action:
Intermittent ABS Service electronic braking system & service antilock brake system
Additional Notes:
Intermittent ABS Service electronic braking system & service antilock brake system
Mfg Campaign: 11510225
Recall Date: Mar 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock Braking system warning flashes on and off constantly. Diagnosed as HCU (Hydraulic Control Unit). DTC code is C0020-01 Researched and found RAM TSB S2005000004. Also found that MANY of these have failed. Not only that, but my dealer cannot even order a replacement part until late June 2023 and it is March 4th, 2023 now. Then, when it is ordered, may still take another 3-5 weeks to receive. My point is. This needs to be treated as a recall. Obviously there are major issues with this component, so much so, that you can't even buy one to replace the failed component. In the mean time, I have vehicle without ABS braking.
Corrective Action:
Antilock Braking system warning flashes on and off constantly. Diagnosed as HCU (Hydraulic Control Unit). DTC code is C0020-01 Researched and found RAM TSB S2005000004. Also found that MANY of these have failed. Not only that, but my dealer cannot even order a replacement part until late June 2023 and it is March 4th, 2023 now. Then, when it is ordered, may still take another 3-5 weeks to receive. My point is. This needs to be treated as a recall. Obviously there are major issues with this component, so much so, that you can't even buy one to replace the failed component. In the mean time, I have vehicle without ABS braking.
Additional Notes:
Antilock Braking system warning flashes on and off constantly. Diagnosed as HCU (Hydraulic Control Unit). DTC code is C0020-01 Researched and found RAM TSB S2005000004. Also found that MANY of these have failed. Not only that, but my dealer cannot even order a replacement part until late June 2023 and it is March 4th, 2023 now. Then, when it is ordered, may still take another 3-5 weeks to receive. My point is. This needs to be treated as a recall. Obviously there are major issues with this component, so much so, that you can't even buy one to replace the failed component. In the mean time, I have vehicle without ABS braking.
Mfg Campaign: 11510128
Recall Date: Mar 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Corrective Action:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Additional Notes:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Mfg Campaign: 11509809
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Corrective Action:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Additional Notes:
A warning light comes on that there is a failure with the anti lock brakes and electronic braking system. The cruise control will also fail to work. When the roads where wet the other day, i was sliding to avoid hitting deer that began crossing the road. It took longer to stop than it should have. I'm concerned that living in Michigan with the inclement weather, it may cause a accident that could have been avoided. The vehicle was checked by a mechanic who said the control was going out. The incident started some last summer (I only have 22,000 miles on my truck) but it is intermittent.
Mfg Campaign: 11509809
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Message appeared on truck display while driving in a snowstorm, "Service Electronic Braking System". Loss of ABS/EBS control while navigating dangerous roads. Code C0020-01, ABS pump motor control is faulty.
Corrective Action:
Message appeared on truck display while driving in a snowstorm, "Service Electronic Braking System". Loss of ABS/EBS control while navigating dangerous roads. Code C0020-01, ABS pump motor control is faulty.
Additional Notes:
Message appeared on truck display while driving in a snowstorm, "Service Electronic Braking System". Loss of ABS/EBS control while navigating dangerous roads. Code C0020-01, ABS pump motor control is faulty.
Mfg Campaign: 11509889
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.
Mfg Campaign: 11509899
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Corrective Action:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Additional Notes:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Mfg Campaign: 11509932
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Corrective Action:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Additional Notes:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Mfg Campaign: 11509932
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Corrective Action:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Additional Notes:
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I’ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.
Mfg Campaign: 11509932
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light intermittently illuminated while driving at various speeds, followed by an audible chime. The contact had taken the vehicle to a dealer where he was informed that the hydraulic control unit (HCU) needed to be replaced. The contact agreed to have to replace the part; however, he was informed that the part was on backorder. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 34,000. The contact stated that the dealer still does not know when the item will be available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light intermittently illuminated while driving at various speeds, followed by an audible chime. The contact had taken the vehicle to a dealer where he was informed that the hydraulic control unit (HCU) needed to be replaced. The contact agreed to have to replace the part; however, he was informed that the part was on backorder. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 34,000. The contact stated that the dealer still does not know when the item will be available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light intermittently illuminated while driving at various speeds, followed by an audible chime. The contact had taken the vehicle to a dealer where he was informed that the hydraulic control unit (HCU) needed to be replaced. The contact agreed to have to replace the part; however, he was informed that the part was on backorder. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 34,000. The contact stated that the dealer still does not know when the item will be available.
Mfg Campaign: 11509687
Recall Date: Mar 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS and electronic braking system (EBS) warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS pump motor needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 37,000.
Mfg Campaign: 11509707
Recall Date: Mar 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Began receiving a warning message of " service ABS breaking system / service electronic braking system. Contact dealer " while message is displayed, ABS and traction control will not work. Dealer diagnosed as a known issue with a faulty ABS controller and/or hydraulic control unit failure. The dealer said there was no recall even though it's a known issue so the repair is the customers responsibility. The cost of the parts if available, plus the cost of labor is forcing the truck to be operated on daily basis and quite often towing heavy loads in a condition that is extremely unsafe.
Corrective Action:
Began receiving a warning message of " service ABS breaking system / service electronic braking system. Contact dealer " while message is displayed, ABS and traction control will not work. Dealer diagnosed as a known issue with a faulty ABS controller and/or hydraulic control unit failure. The dealer said there was no recall even though it's a known issue so the repair is the customers responsibility. The cost of the parts if available, plus the cost of labor is forcing the truck to be operated on daily basis and quite often towing heavy loads in a condition that is extremely unsafe.
Additional Notes:
Began receiving a warning message of " service ABS breaking system / service electronic braking system. Contact dealer " while message is displayed, ABS and traction control will not work. Dealer diagnosed as a known issue with a faulty ABS controller and/or hydraulic control unit failure. The dealer said there was no recall even though it's a known issue so the repair is the customers responsibility. The cost of the parts if available, plus the cost of labor is forcing the truck to be operated on daily basis and quite often towing heavy loads in a condition that is extremely unsafe.
Mfg Campaign: 11509472
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system has failed again on this vehicle. It was repaired by the dealer at 23,836 miles initially. The ABS module is in need of replacement again at approx. 58,000 miles. The ABS and traction warning lamp come on and off intermittently while driving.
Corrective Action:
The ABS system has failed again on this vehicle. It was repaired by the dealer at 23,836 miles initially. The ABS module is in need of replacement again at approx. 58,000 miles. The ABS and traction warning lamp come on and off intermittently while driving.
Additional Notes:
The ABS system has failed again on this vehicle. It was repaired by the dealer at 23,836 miles initially. The ABS module is in need of replacement again at approx. 58,000 miles. The ABS and traction warning lamp come on and off intermittently while driving.
Mfg Campaign: 11509489
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Corrective Action:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Additional Notes:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Mfg Campaign: 11509539
Recall Date: Feb 28, 2023
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