Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Corrective Action:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Additional Notes:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Mfg Campaign: 11509539
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Corrective Action:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Additional Notes:
Driving along freeway to visit family, cruise control engaged, travelling 65 mph, when all of a sudden several messages flashed on the dash to "check electronic braking system", and traction control disengaged light and service light came on as Cruise control shut off. after a few seconds lights went out and system returned to normal. Repeated several times on way back home (3 hr drive) and had randomly happened since almost every time I drive the truck. Had similar situation a year after I bought the vehicle, 11/2020 @6600 miles, local dealer replaced HCU. This can potentially leave me without Traction control and ABS when I need them and could cause an Accident. I'm waiting for dealer to get other parts in for a covered warranty repair, (Been waiting since Nov 2022), and have them fix both, again, but it renders my truck useless- dangerous to drive until then.
Mfg Campaign: 11509539
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Chrysler issued a recall involving the 2019 to 2022 Ram 2500, the 2019 to 2022 Ram 3500 Chassis Cab with GVWR under 10K lbs., and the 2021 to 2022 Dodge Durango due to an ABS Software issue. They have completely ignored the 2018 RAM pickups with an ABS Controller issue. We have had a part on backorder for months and the dealership we work with has 14 of them on backorder. Research on the internet has confirmed hundreds of other RAM owners of 2018's have the same issue. The ABS warning message and ding goes on excessively. In an hour's drive, it might go off 12 to 15 times, warning the ABS system is not operating. It also causes the Cruise Control to cease working. We need some help on this issue.
Corrective Action:
Chrysler issued a recall involving the 2019 to 2022 Ram 2500, the 2019 to 2022 Ram 3500 Chassis Cab with GVWR under 10K lbs., and the 2021 to 2022 Dodge Durango due to an ABS Software issue. They have completely ignored the 2018 RAM pickups with an ABS Controller issue. We have had a part on backorder for months and the dealership we work with has 14 of them on backorder. Research on the internet has confirmed hundreds of other RAM owners of 2018's have the same issue. The ABS warning message and ding goes on excessively. In an hour's drive, it might go off 12 to 15 times, warning the ABS system is not operating. It also causes the Cruise Control to cease working. We need some help on this issue.
Additional Notes:
Chrysler issued a recall involving the 2019 to 2022 Ram 2500, the 2019 to 2022 Ram 3500 Chassis Cab with GVWR under 10K lbs., and the 2021 to 2022 Dodge Durango due to an ABS Software issue. They have completely ignored the 2018 RAM pickups with an ABS Controller issue. We have had a part on backorder for months and the dealership we work with has 14 of them on backorder. Research on the internet has confirmed hundreds of other RAM owners of 2018's have the same issue. The ABS warning message and ding goes on excessively. In an hour's drive, it might go off 12 to 15 times, warning the ABS system is not operating. It also causes the Cruise Control to cease working. We need some help on this issue.
Mfg Campaign: 11509159
Recall Date: Feb 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 15,000 miles i had Service ABS, Service Electronic Brake System and warning lights activating at different times/ conditions. When this happened the cruise would also disengage without warning. Brought to the dealer and the ABS control module and pump were replaced under warranty. At 75,000 miles the Service ABS, Service Electronic Brake System and warning lights were activating intermediately at different times/ conditions. Again the cruise would disengage without warning. I had the code checked at it was listed as code C0020-01 "ABS Pump Motor Control- General Electrical Failure." which i believe is the code that was thrown at the 15,000 mile mark. Right now i am waiting for the part to become available for replacement.
Corrective Action:
At 15,000 miles i had Service ABS, Service Electronic Brake System and warning lights activating at different times/ conditions. When this happened the cruise would also disengage without warning. Brought to the dealer and the ABS control module and pump were replaced under warranty. At 75,000 miles the Service ABS, Service Electronic Brake System and warning lights were activating intermediately at different times/ conditions. Again the cruise would disengage without warning. I had the code checked at it was listed as code C0020-01 "ABS Pump Motor Control- General Electrical Failure." which i believe is the code that was thrown at the 15,000 mile mark. Right now i am waiting for the part to become available for replacement.
Additional Notes:
At 15,000 miles i had Service ABS, Service Electronic Brake System and warning lights activating at different times/ conditions. When this happened the cruise would also disengage without warning. Brought to the dealer and the ABS control module and pump were replaced under warranty. At 75,000 miles the Service ABS, Service Electronic Brake System and warning lights were activating intermediately at different times/ conditions. Again the cruise would disengage without warning. I had the code checked at it was listed as code C0020-01 "ABS Pump Motor Control- General Electrical Failure." which i believe is the code that was thrown at the 15,000 mile mark. Right now i am waiting for the part to become available for replacement.
Mfg Campaign: 11509203
Recall Date: Feb 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect display will randomly start rapidly selecting features causing great distraction to the driver and occupants. This includes automatically initiating the SOS call, dialing 911 on Bluetooth connected phones, turning on seat heaters, steering wheel heaters, activating the reverse camera display (the list of things it will do goes on for most of the features), all causing great distraction.
Corrective Action:
The Uconnect display will randomly start rapidly selecting features causing great distraction to the driver and occupants. This includes automatically initiating the SOS call, dialing 911 on Bluetooth connected phones, turning on seat heaters, steering wheel heaters, activating the reverse camera display (the list of things it will do goes on for most of the features), all causing great distraction.
Additional Notes:
The Uconnect display will randomly start rapidly selecting features causing great distraction to the driver and occupants. This includes automatically initiating the SOS call, dialing 911 on Bluetooth connected phones, turning on seat heaters, steering wheel heaters, activating the reverse camera display (the list of things it will do goes on for most of the features), all causing great distraction.
Mfg Campaign: 11509044
Recall Date: Feb 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the intelligent battery sensor (IBS) warning light illuminated. The vehicle was taken to an independent mechanic; however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the intelligent battery sensor (IBS) warning light illuminated. The vehicle was taken to an independent mechanic; however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the intelligent battery sensor (IBS) warning light illuminated. The vehicle was taken to an independent mechanic; however, the mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11508867
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Corrective Action:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Additional Notes:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Mfg Campaign: 11508890
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Corrective Action:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Additional Notes:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Mfg Campaign: 11508890
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Corrective Action:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Additional Notes:
The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.
Mfg Campaign: 11508890
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Corrective Action:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Additional Notes:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Mfg Campaign: 11508922
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Corrective Action:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Additional Notes:
My vehicle has 45347 miles. It started throwing "Service Electronic Braking system " and "Service Antilock Brake system" messages intermittently. While driving on highway, truck would abruptly throw these messages and turn off ABS, EBS and also cruise control. It appears to be a very common safety issue with 2018 RAM 2500. I took my vehicle to the dealer but he couldn't read the codes because they were off and didn't come on. This is a safety issue for driving a one ton pickup truck and especially if driven in wet conditions.
Mfg Campaign: 11508922
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FAILED ANITI LOCK BRAKES MODULE..... I APPLIED THE BRAKES FOR AN EMERGENCY STOP SHORTLY AFTER THE CODE CAME UP FOR ANTI LOCK BRAKE FAILURE AND TRACTION CONTROL. HAD THE CODE LOOKED AT CAME BACK AS FAILED BRAKE MODULE. CODE WAS CLEARED AND THE PROBLEM WENT AWAY. SHORTLY AFTER I WAS INVOLVED IN ANOTHER INCIDENT WHERE THE ANTI LOCK BRAKES DID NOT WORK AND AGAIN THE ANTI LOCK BRAKE MODULE FAILURE CODE IS ON THE TRUCK. THROUGH INCIDENT THE BRAKES LOCKED UP ALL 4 WHEELS RESULTING IN LOSS OF CONTROL.
Corrective Action:
FAILED ANITI LOCK BRAKES MODULE..... I APPLIED THE BRAKES FOR AN EMERGENCY STOP SHORTLY AFTER THE CODE CAME UP FOR ANTI LOCK BRAKE FAILURE AND TRACTION CONTROL. HAD THE CODE LOOKED AT CAME BACK AS FAILED BRAKE MODULE. CODE WAS CLEARED AND THE PROBLEM WENT AWAY. SHORTLY AFTER I WAS INVOLVED IN ANOTHER INCIDENT WHERE THE ANTI LOCK BRAKES DID NOT WORK AND AGAIN THE ANTI LOCK BRAKE MODULE FAILURE CODE IS ON THE TRUCK. THROUGH INCIDENT THE BRAKES LOCKED UP ALL 4 WHEELS RESULTING IN LOSS OF CONTROL.
Additional Notes:
FAILED ANITI LOCK BRAKES MODULE..... I APPLIED THE BRAKES FOR AN EMERGENCY STOP SHORTLY AFTER THE CODE CAME UP FOR ANTI LOCK BRAKE FAILURE AND TRACTION CONTROL. HAD THE CODE LOOKED AT CAME BACK AS FAILED BRAKE MODULE. CODE WAS CLEARED AND THE PROBLEM WENT AWAY. SHORTLY AFTER I WAS INVOLVED IN ANOTHER INCIDENT WHERE THE ANTI LOCK BRAKES DID NOT WORK AND AGAIN THE ANTI LOCK BRAKE MODULE FAILURE CODE IS ON THE TRUCK. THROUGH INCIDENT THE BRAKES LOCKED UP ALL 4 WHEELS RESULTING IN LOSS OF CONTROL.
Mfg Campaign: 11508934
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 ram 2500 started having the service the electronic brake system or service antilock braking system, it also showed traction warning light on instrument cluster message come at about 45,000miles it came on every time I’d hit a bump in the road sometimes it would stay on for days on end and not go out other times it would come on every few seconds and back off as quick as it came on, I got a hold of the dealer I bought truck from and scheduled an appointment, at 50,281 miles my truck was diagnosed at a charge of 112.58 and was told that “ abs pump motor needs replacing and replacement part not available at this time”, I asked if this is a new issue and if they seen it before to be told” there was also a lot of other rams coming in with this same issue” . After this discussion my eta for the part was December 18 of 2022 heard nothing so reached out to the dealer on December 23 of 2022 only to be told that it would be in January 18th of 2023,on January 18th called the dealership only to be told it will now be in on March 18th of 2023,this issue is not getting resolved and every time this warning comes on it shuts off the cruise control,traction control and the ABS which in my opinion is something I could really use in the Wisconsin winters,I’m really hopeful that you will remedy this situation this is a serious safety issue and in my opinion an accident waiting to happen if it hasn’t already
Corrective Action:
My 2018 ram 2500 started having the service the electronic brake system or service antilock braking system, it also showed traction warning light on instrument cluster message come at about 45,000miles it came on every time I’d hit a bump in the road sometimes it would stay on for days on end and not go out other times it would come on every few seconds and back off as quick as it came on, I got a hold of the dealer I bought truck from and scheduled an appointment, at 50,281 miles my truck was diagnosed at a charge of 112.58 and was told that “ abs pump motor needs replacing and replacement part not available at this time”, I asked if this is a new issue and if they seen it before to be told” there was also a lot of other rams coming in with this same issue” . After this discussion my eta for the part was December 18 of 2022 heard nothing so reached out to the dealer on December 23 of 2022 only to be told that it would be in January 18th of 2023,on January 18th called the dealership only to be told it will now be in on March 18th of 2023,this issue is not getting resolved and every time this warning comes on it shuts off the cruise control,traction control and the ABS which in my opinion is something I could really use in the Wisconsin winters,I’m really hopeful that you will remedy this situation this is a serious safety issue and in my opinion an accident waiting to happen if it hasn’t already
Additional Notes:
My 2018 ram 2500 started having the service the electronic brake system or service antilock braking system, it also showed traction warning light on instrument cluster message come at about 45,000miles it came on every time I’d hit a bump in the road sometimes it would stay on for days on end and not go out other times it would come on every few seconds and back off as quick as it came on, I got a hold of the dealer I bought truck from and scheduled an appointment, at 50,281 miles my truck was diagnosed at a charge of 112.58 and was told that “ abs pump motor needs replacing and replacement part not available at this time”, I asked if this is a new issue and if they seen it before to be told” there was also a lot of other rams coming in with this same issue” . After this discussion my eta for the part was December 18 of 2022 heard nothing so reached out to the dealer on December 23 of 2022 only to be told that it would be in January 18th of 2023,on January 18th called the dealership only to be told it will now be in on March 18th of 2023,this issue is not getting resolved and every time this warning comes on it shuts off the cruise control,traction control and the ABS which in my opinion is something I could really use in the Wisconsin winters,I’m really hopeful that you will remedy this situation this is a serious safety issue and in my opinion an accident waiting to happen if it hasn’t already
Mfg Campaign: 11508990
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs control module failed at 4,000 miles on 2018 ram 2500 causing traction control and anti lock brakes to be disabled and warning lights to turn on.
Corrective Action:
Abs control module failed at 4,000 miles on 2018 ram 2500 causing traction control and anti lock brakes to be disabled and warning lights to turn on.
Additional Notes:
Abs control module failed at 4,000 miles on 2018 ram 2500 causing traction control and anti lock brakes to be disabled and warning lights to turn on.
Mfg Campaign: 11508653
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Mfg Campaign: 11508763
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Mfg Campaign: 11508763
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Total brake failure. Went to park at the bank (luckily was only moving at 4MPH) Went to stop and the brake pedal sank all the way to the floor. I quickly pumped them and was able to stop only inches from going through a fence. Was able to pump the peddle till it was solid again. Has not happened again since then.
Corrective Action:
Total brake failure. Went to park at the bank (luckily was only moving at 4MPH) Went to stop and the brake pedal sank all the way to the floor. I quickly pumped them and was able to stop only inches from going through a fence. Was able to pump the peddle till it was solid again. Has not happened again since then.
Additional Notes:
Total brake failure. Went to park at the bank (luckily was only moving at 4MPH) Went to stop and the brake pedal sank all the way to the floor. I quickly pumped them and was able to stop only inches from going through a fence. Was able to pump the peddle till it was solid again. Has not happened again since then.
Mfg Campaign: 11508786
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Corrective Action:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Additional Notes:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Mfg Campaign: 11508459
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Corrective Action:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Additional Notes:
The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.
Mfg Campaign: 11508459
Recall Date: Feb 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
Mfg Campaign: 11508494
Recall Date: Feb 22, 2023
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