Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Corrective Action:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Additional Notes:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Mfg Campaign: 11515054
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Electronic Braking Service Required" message and ABS and Skid control light turn on in the instrument cluster and Service ABS come on. The warnings will go off and then re appear over and over. The repair part is not available. It affects other components such as the cruse control.
Corrective Action:
"Electronic Braking Service Required" message and ABS and Skid control light turn on in the instrument cluster and Service ABS come on. The warnings will go off and then re appear over and over. The repair part is not available. It affects other components such as the cruse control.
Additional Notes:
"Electronic Braking Service Required" message and ABS and Skid control light turn on in the instrument cluster and Service ABS come on. The warnings will go off and then re appear over and over. The repair part is not available. It affects other components such as the cruse control.
Mfg Campaign: 11514907
Recall Date: Apr 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS module has to be replaced!
Corrective Action:
The ABS module has to be replaced!
Additional Notes:
The ABS module has to be replaced!
Mfg Campaign: 11514770
Recall Date: Mar 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS module has to be replaced!
Corrective Action:
The ABS module has to be replaced!
Additional Notes:
The ABS module has to be replaced!
Mfg Campaign: 11514770
Recall Date: Mar 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
Corrective Action:
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
Additional Notes:
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
Mfg Campaign: 11514776
Recall Date: Mar 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Corrective Action:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Additional Notes:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Mfg Campaign: 11514568
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Corrective Action:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Additional Notes:
Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair
Mfg Campaign: 11514568
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Corrective Action:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Additional Notes:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Mfg Campaign: 11514603
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Corrective Action:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Additional Notes:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Mfg Campaign: 11514603
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Corrective Action:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Additional Notes:
The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.
Mfg Campaign: 11514603
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service Electronic Breaking System Light came on March 25, 2023. took truck to Ram dealership March 30th and was told the ABS Pump is going out so breaks won’t work correctly if I have to stop quickly. The replacement won’t be available until August 2023. Called another Ram dealership and was told it’s an engineering problem they are working on. Either way it’s a problem having a truck I can’t safely drive for 5 months due to the breaks not functioning properly. This should be a recall, my truck has 62,000 miles on it. It is going to cost $1360.00 to fix it in August.
Corrective Action:
Service Electronic Breaking System Light came on March 25, 2023. took truck to Ram dealership March 30th and was told the ABS Pump is going out so breaks won’t work correctly if I have to stop quickly. The replacement won’t be available until August 2023. Called another Ram dealership and was told it’s an engineering problem they are working on. Either way it’s a problem having a truck I can’t safely drive for 5 months due to the breaks not functioning properly. This should be a recall, my truck has 62,000 miles on it. It is going to cost $1360.00 to fix it in August.
Additional Notes:
Service Electronic Breaking System Light came on March 25, 2023. took truck to Ram dealership March 30th and was told the ABS Pump is going out so breaks won’t work correctly if I have to stop quickly. The replacement won’t be available until August 2023. Called another Ram dealership and was told it’s an engineering problem they are working on. Either way it’s a problem having a truck I can’t safely drive for 5 months due to the breaks not functioning properly. This should be a recall, my truck has 62,000 miles on it. It is going to cost $1360.00 to fix it in August.
Mfg Campaign: 11514679
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Corrective Action:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Additional Notes:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Mfg Campaign: 11514688
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Corrective Action:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Additional Notes:
Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair
Mfg Campaign: 11514688
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.
Corrective Action:
The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.
Additional Notes:
The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.
Mfg Campaign: 11514363
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.
Corrective Action:
I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.
Additional Notes:
I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.
Mfg Campaign: 11514397
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Mfg Campaign: 11514454
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.
Mfg Campaign: 11514454
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving our 2018 RAM 2500 diesel pickup the message on the dash instrument panel intermittently flashes the message "Service Electronic Brake System." then the ABS and traction control symbols light up on the dash. The RAM dealer diagnosed the problem to the Hydraulic Control Unit (HCU) and said it needs to be replaced. The dealer also said until this is fixed the trailer electronic brakes, truck ABS, traction control and cruise control will not work. Please see the RAM dealer attached diagnosis. The dealer also said they can't order the part until 8/16/2023, the part is currently back ordered because so may RAM pickups have the same problem. So I have a very expensive truck that I can't safely use for what I bought it for, to haul a heavy trailer that has electronic brakes controlled by the vehicle.
Corrective Action:
When driving our 2018 RAM 2500 diesel pickup the message on the dash instrument panel intermittently flashes the message "Service Electronic Brake System." then the ABS and traction control symbols light up on the dash. The RAM dealer diagnosed the problem to the Hydraulic Control Unit (HCU) and said it needs to be replaced. The dealer also said until this is fixed the trailer electronic brakes, truck ABS, traction control and cruise control will not work. Please see the RAM dealer attached diagnosis. The dealer also said they can't order the part until 8/16/2023, the part is currently back ordered because so may RAM pickups have the same problem. So I have a very expensive truck that I can't safely use for what I bought it for, to haul a heavy trailer that has electronic brakes controlled by the vehicle.
Additional Notes:
When driving our 2018 RAM 2500 diesel pickup the message on the dash instrument panel intermittently flashes the message "Service Electronic Brake System." then the ABS and traction control symbols light up on the dash. The RAM dealer diagnosed the problem to the Hydraulic Control Unit (HCU) and said it needs to be replaced. The dealer also said until this is fixed the trailer electronic brakes, truck ABS, traction control and cruise control will not work. Please see the RAM dealer attached diagnosis. The dealer also said they can't order the part until 8/16/2023, the part is currently back ordered because so may RAM pickups have the same problem. So I have a very expensive truck that I can't safely use for what I bought it for, to haul a heavy trailer that has electronic brakes controlled by the vehicle.
Mfg Campaign: 11514457
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Warning messages: Service Antilock Brake System and Service Electronic Braking System. Started at 36,400 miles coming on intermittently then shortly thereafter constantly. Had to remove a fuse to stop consistent chiming noise. Use the engine brake now as the regular brake alone seems sluggish. We no longer have cruise control and it effects the MPG using the engine brake.
Corrective Action:
Warning messages: Service Antilock Brake System and Service Electronic Braking System. Started at 36,400 miles coming on intermittently then shortly thereafter constantly. Had to remove a fuse to stop consistent chiming noise. Use the engine brake now as the regular brake alone seems sluggish. We no longer have cruise control and it effects the MPG using the engine brake.
Additional Notes:
Warning messages: Service Antilock Brake System and Service Electronic Braking System. Started at 36,400 miles coming on intermittently then shortly thereafter constantly. Had to remove a fuse to stop consistent chiming noise. Use the engine brake now as the regular brake alone seems sluggish. We no longer have cruise control and it effects the MPG using the engine brake.
Mfg Campaign: 11514160
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.
Corrective Action:
Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.
Additional Notes:
Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.
Mfg Campaign: 11514207
Recall Date: Mar 28, 2023
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