RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11517707 Other
Apr 18, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS and HCU are in need of replacement parts. Because no replacement parts are available, I have no choice but to drive a Truck with questionable Breaking System, putting me, my family and others at risk, since the brake system is what stops my Truck when I need it to stop or slow down. I use this to tow the family travel trailer as well. This is also very important when brakes are needed to function safely. I have taken the Truck to my dealer of purchase. They completed a diagnostic test and also reproduced and confirmed the problem. The vehicle has been inspected by the manufacturer's dealership Service Dept. The Truck's "ABS SERVICE BRAKE SYSTEM" warning lights and warning tones alerted me of service needed back in November 2022, with just over 36,000 miles. I made an appointment and the dealership serviced my truck in January 2023. Since no parts are available for the repair, I had no option but to pay a diagnostic's fee to have my vehicle released to me, still in need of repairs. The warning lights and signals continue to go off repeatedly whenever I drive my Truck, letting me know that there is a SAFETY ISSUE THAT NEEDS TO BE FIXED!

Corrective Action:

ABS and HCU are in need of replacement parts. Because no replacement parts are available, I have no choice but to drive a Truck with questionable Breaking System, putting me, my family and others at risk, since the brake system is what stops my Truck when I need it to stop or slow down. I use this to tow the family travel trailer as well. This is also very important when brakes are needed to function safely. I have taken the Truck to my dealer of purchase. They completed a diagnostic test and also reproduced and confirmed the problem. The vehicle has been inspected by the manufacturer's dealership Service Dept. The Truck's "ABS SERVICE BRAKE SYSTEM" warning lights and warning tones alerted me of service needed back in November 2022, with just over 36,000 miles. I made an appointment and the dealership serviced my truck in January 2023. Since no parts are available for the repair, I had no option but to pay a diagnostic's fee to have my vehicle released to me, still in need of repairs. The warning lights and signals continue to go off repeatedly whenever I drive my Truck, letting me know that there is a SAFETY ISSUE THAT NEEDS TO BE FIXED!

Additional Notes:

ABS and HCU are in need of replacement parts. Because no replacement parts are available, I have no choice but to drive a Truck with questionable Breaking System, putting me, my family and others at risk, since the brake system is what stops my Truck when I need it to stop or slow down. I use this to tow the family travel trailer as well. This is also very important when brakes are needed to function safely. I have taken the Truck to my dealer of purchase. They completed a diagnostic test and also reproduced and confirmed the problem. The vehicle has been inspected by the manufacturer's dealership Service Dept. The Truck's "ABS SERVICE BRAKE SYSTEM" warning lights and warning tones alerted me of service needed back in November 2022, with just over 36,000 miles. I made an appointment and the dealership serviced my truck in January 2023. Since no parts are available for the repair, I had no option but to pay a diagnostic's fee to have my vehicle released to me, still in need of repairs. The warning lights and signals continue to go off repeatedly whenever I drive my Truck, letting me know that there is a SAFETY ISSUE THAT NEEDS TO BE FIXED!

Manufacturer: RAM
Mfg Campaign: 11517707
Notice Date: Apr 18, 2023
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11517747 Other
Apr 18, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and electronic brake control warning lights come on intermittently. Dealer diagnosed ABS Hydraulic Control Unit is bad. Code C0020. Truck only has 44,900 miles. Unsafe towing which is what these trucks do.

Corrective Action:

ABS and electronic brake control warning lights come on intermittently. Dealer diagnosed ABS Hydraulic Control Unit is bad. Code C0020. Truck only has 44,900 miles. Unsafe towing which is what these trucks do.

Additional Notes:

ABS and electronic brake control warning lights come on intermittently. Dealer diagnosed ABS Hydraulic Control Unit is bad. Code C0020. Truck only has 44,900 miles. Unsafe towing which is what these trucks do.

Manufacturer: RAM
Mfg Campaign: 11517747
Notice Date: Apr 18, 2023
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11517406 Other
Apr 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Module and Service electronic braking system lights come on approx every 3 -5 seconds or stays on continuously. Which results in poor and dangerous breaking performance. Have been told it’s the ABS module and hydraulic servo. Dealer unable to obtain parts from Chrysler.

Corrective Action:

ABS Module and Service electronic braking system lights come on approx every 3 -5 seconds or stays on continuously. Which results in poor and dangerous breaking performance. Have been told it’s the ABS module and hydraulic servo. Dealer unable to obtain parts from Chrysler.

Additional Notes:

ABS Module and Service electronic braking system lights come on approx every 3 -5 seconds or stays on continuously. Which results in poor and dangerous breaking performance. Have been told it’s the ABS module and hydraulic servo. Dealer unable to obtain parts from Chrysler.

Manufacturer: RAM
Mfg Campaign: 11517406
Notice Date: Apr 17, 2023
Recall Date: Apr 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11517028 Other
Apr 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Corrective Action:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Additional Notes:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Manufacturer: RAM
Mfg Campaign: 11517028
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11517028 Other
Apr 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Corrective Action:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Additional Notes:

The hydraulic control box has been bad in my 2018 Ram 2500 since October of 2022. I have tried to order the part through two different dealerships and three times now directly from Mopar, where my order was cancelled. We were originally told the part would be available in December, then March, now it’s August. The ABS and traction control warning lights ding on and off constantly, which is obviously annoying, but much worse- this is our family travel vehicle. We travel with two children and are frequently hauling heavy loads- a large trailer full horses or a 10,000 lb boat. Not having antilock brakes period is a danger, but hauling heavy loads puts us and the vehicles around us at risk.

Manufacturer: RAM
Mfg Campaign: 11517028
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11517044 Other
Apr 14, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed with the cruise control activated, the electronic brakes and ABS warning lights illuminated, causing the cruise control to deactivate. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,877.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed with the cruise control activated, the electronic brakes and ABS warning lights illuminated, causing the cruise control to deactivate. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,877.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed with the cruise control activated, the electronic brakes and ABS warning lights illuminated, causing the cruise control to deactivate. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,877.

Manufacturer: RAM
Mfg Campaign: 11517044
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11517057 Other
Apr 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warning lights for "Service Electronic Braking System" and "Service Antilock Brake System" appeared sporadically for 3 days, then remained lit continuously. RAM dealer service advisor said it's diagnosed as a failure of the Hydraulic Control Unit. They also advised that the part is on back order and not expected to be available until August 2023, that the truck should not be driven and that I could try contacting Chrysler for more definitive information. I did contact Chrysler, who assigned a "case number" for future reference and invited me to call back in a week if I had not heard from a case manager. I noted that this is an issue of interest to NTSB and am reporting in hopes that you can apply pressure for remuneration for the loss of use and expedite resolution. Chrysler is not much affected but my family is without an essential vehicle and faces significant expense to accomodate this "known defect."

Corrective Action:

Warning lights for "Service Electronic Braking System" and "Service Antilock Brake System" appeared sporadically for 3 days, then remained lit continuously. RAM dealer service advisor said it's diagnosed as a failure of the Hydraulic Control Unit. They also advised that the part is on back order and not expected to be available until August 2023, that the truck should not be driven and that I could try contacting Chrysler for more definitive information. I did contact Chrysler, who assigned a "case number" for future reference and invited me to call back in a week if I had not heard from a case manager. I noted that this is an issue of interest to NTSB and am reporting in hopes that you can apply pressure for remuneration for the loss of use and expedite resolution. Chrysler is not much affected but my family is without an essential vehicle and faces significant expense to accomodate this "known defect."

Additional Notes:

Warning lights for "Service Electronic Braking System" and "Service Antilock Brake System" appeared sporadically for 3 days, then remained lit continuously. RAM dealer service advisor said it's diagnosed as a failure of the Hydraulic Control Unit. They also advised that the part is on back order and not expected to be available until August 2023, that the truck should not be driven and that I could try contacting Chrysler for more definitive information. I did contact Chrysler, who assigned a "case number" for future reference and invited me to call back in a week if I had not heard from a case manager. I noted that this is an issue of interest to NTSB and am reporting in hopes that you can apply pressure for remuneration for the loss of use and expedite resolution. Chrysler is not much affected but my family is without an essential vehicle and faces significant expense to accomodate this "known defect."

Manufacturer: RAM
Mfg Campaign: 11517057
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11517058 Other
Apr 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The antilock braking system warning is on randomly and I have already replaced the electronic portion of this unit. I spent almost $1100. Now I am being told the hydraulic portion is bad and is unavailable because it has been sent back for redesign.

Corrective Action:

The antilock braking system warning is on randomly and I have already replaced the electronic portion of this unit. I spent almost $1100. Now I am being told the hydraulic portion is bad and is unavailable because it has been sent back for redesign.

Additional Notes:

The antilock braking system warning is on randomly and I have already replaced the electronic portion of this unit. I spent almost $1100. Now I am being told the hydraulic portion is bad and is unavailable because it has been sent back for redesign.

Manufacturer: RAM
Mfg Campaign: 11517058
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11516831 Other
Apr 13, 2023
Defect Description:

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the dealer and the ABS module was replaced. The contact stated that the failure persisted. Additionally, the vehicle was leaking fluid from the rear differential. The ABS module was replaced 3 times. The vehicle had not been repaired for the oil leaking from the rear axle. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 11,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the dealer and the ABS module was replaced. The contact stated that the failure persisted. Additionally, the vehicle was leaking fluid from the rear differential. The ABS module was replaced 3 times. The vehicle had not been repaired for the oil leaking from the rear axle. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 11,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the dealer and the ABS module was replaced. The contact stated that the failure persisted. Additionally, the vehicle was leaking fluid from the rear differential. The ABS module was replaced 3 times. The vehicle had not been repaired for the oil leaking from the rear axle. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 11,000.

Manufacturer: RAM
Mfg Campaign: 11516831
Notice Date: Apr 13, 2023
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11516883 Other
Apr 13, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became firm. Additionally, the service electrical braking system warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with an ABS hydraulic control unit electrical failure; however, the vehicle was not repaired. The part to do the repair was on backorder until August 16,2023. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became firm. Additionally, the service electrical braking system warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with an ABS hydraulic control unit electrical failure; however, the vehicle was not repaired. The part to do the repair was on backorder until August 16,2023. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became firm. Additionally, the service electrical braking system warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with an ABS hydraulic control unit electrical failure; however, the vehicle was not repaired. The part to do the repair was on backorder until August 16,2023. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Manufacturer: RAM
Mfg Campaign: 11516883
Notice Date: Apr 13, 2023
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11516625 Other
Apr 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs light and ebs lights come on randomly. Some days the two lights continuously come on for the entire trip, some days the lights don't come on at all.

Corrective Action:

Abs light and ebs lights come on randomly. Some days the two lights continuously come on for the entire trip, some days the lights don't come on at all.

Additional Notes:

Abs light and ebs lights come on randomly. Some days the two lights continuously come on for the entire trip, some days the lights don't come on at all.

Manufacturer: RAM
Mfg Campaign: 11516625
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516668 Other
Apr 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

HCU antilock traction control unit, warning lights on.

Corrective Action:

HCU antilock traction control unit, warning lights on.

Additional Notes:

HCU antilock traction control unit, warning lights on.

Manufacturer: RAM
Mfg Campaign: 11516668
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516668 Other
Apr 12, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

HCU antilock traction control unit, warning lights on.

Corrective Action:

HCU antilock traction control unit, warning lights on.

Additional Notes:

HCU antilock traction control unit, warning lights on.

Manufacturer: RAM
Mfg Campaign: 11516668
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516668 Other
Apr 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

HCU antilock traction control unit, warning lights on.

Corrective Action:

HCU antilock traction control unit, warning lights on.

Additional Notes:

HCU antilock traction control unit, warning lights on.

Manufacturer: RAM
Mfg Campaign: 11516668
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516700 Other
Apr 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

anti-lock braking system (ABS) module that causes the ABS, cruise control and traction control systems to fail

Corrective Action:

anti-lock braking system (ABS) module that causes the ABS, cruise control and traction control systems to fail

Additional Notes:

anti-lock braking system (ABS) module that causes the ABS, cruise control and traction control systems to fail

Manufacturer: RAM
Mfg Campaign: 11516700
Notice Date: Apr 12, 2023
Recall Date: Apr 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11516433 Other
Apr 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent service anti lock brake system and service electronic braking system results in loss of ABS system. The dealer has examined it and recommends replacement of the ABS pump motor and control. $1000! I’m told parts are on back order for 10 months. Must be because of all the failures on other vehicles in addition to mine.

Corrective Action:

Intermittent service anti lock brake system and service electronic braking system results in loss of ABS system. The dealer has examined it and recommends replacement of the ABS pump motor and control. $1000! I’m told parts are on back order for 10 months. Must be because of all the failures on other vehicles in addition to mine.

Additional Notes:

Intermittent service anti lock brake system and service electronic braking system results in loss of ABS system. The dealer has examined it and recommends replacement of the ABS pump motor and control. $1000! I’m told parts are on back order for 10 months. Must be because of all the failures on other vehicles in addition to mine.

Manufacturer: RAM
Mfg Campaign: 11516433
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11516467 Other
Apr 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Corrective Action:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Additional Notes:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Manufacturer: RAM
Mfg Campaign: 11516467
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11516467 Other
Apr 11, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Corrective Action:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Additional Notes:

ABS system and Cruise Control cut out on my truck constantly when I’m driving. My brakes have locked up while I was driving in the rain almost causing me to wreck. I’ve seen other people having issues with this and their HCU units in these year trucks. Ram refuses to help me.

Manufacturer: RAM
Mfg Campaign: 11516467
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11516536 Other
Apr 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

At approximately 21000 miles the ebs/ads warning light came on -the dash. After a few minutes it went out and has been intermittent since, (currently at 39000 miles). During the summer it comes on less often than during winter/rainy season (Oregon). That said there doesn't seem to be an outstanding pattern except when it is wet (on roadways). Have taken to dealership where purchased three times. The first two the warning light was off when I arrived and they couldn't get it to come on. On the third it was on and after talking to the customer service representative I learned that it is a pro lem they have had to deal with many times (the service representative AND a service tech told me that Ram has a service bulletin notice on how and what to fix, it is that common). I asked why it isn't a service recall issue since it affects a pretty obvious safety device -BRAKES- they could not answer.

Corrective Action:

At approximately 21000 miles the ebs/ads warning light came on -the dash. After a few minutes it went out and has been intermittent since, (currently at 39000 miles). During the summer it comes on less often than during winter/rainy season (Oregon). That said there doesn't seem to be an outstanding pattern except when it is wet (on roadways). Have taken to dealership where purchased three times. The first two the warning light was off when I arrived and they couldn't get it to come on. On the third it was on and after talking to the customer service representative I learned that it is a pro lem they have had to deal with many times (the service representative AND a service tech told me that Ram has a service bulletin notice on how and what to fix, it is that common). I asked why it isn't a service recall issue since it affects a pretty obvious safety device -BRAKES- they could not answer.

Additional Notes:

At approximately 21000 miles the ebs/ads warning light came on -the dash. After a few minutes it went out and has been intermittent since, (currently at 39000 miles). During the summer it comes on less often than during winter/rainy season (Oregon). That said there doesn't seem to be an outstanding pattern except when it is wet (on roadways). Have taken to dealership where purchased three times. The first two the warning light was off when I arrived and they couldn't get it to come on. On the third it was on and after talking to the customer service representative I learned that it is a pro lem they have had to deal with many times (the service representative AND a service tech told me that Ram has a service bulletin notice on how and what to fix, it is that common). I asked why it isn't a service recall issue since it affects a pretty obvious safety device -BRAKES- they could not answer.

Manufacturer: RAM
Mfg Campaign: 11516536
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11516301 Other
Apr 10, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

Manufacturer: RAM
Mfg Campaign: 11516301
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury