Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 nd Time I have had antilock brake system failure. I have driven 11920 miles in 18 months since the last failure. This could be catastrophic should I be towing 10000 lbs of tractor and farming implements
Corrective Action:
2 nd Time I have had antilock brake system failure. I have driven 11920 miles in 18 months since the last failure. This could be catastrophic should I be towing 10000 lbs of tractor and farming implements
Additional Notes:
2 nd Time I have had antilock brake system failure. I have driven 11920 miles in 18 months since the last failure. This could be catastrophic should I be towing 10000 lbs of tractor and farming implements
Mfg Campaign: 11516407
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock braking system has failed and the alarm continually goes on and off while going down the highway. The dealership has told me the parts to repair this issue are unavailable. This is the second time this occured. The first was at about 40,000 miles and now the second was at 80,000 miles. I have significant concerns with operating the vehicle with the system turning on and off but Ram has yet to provide a solution. Doing some research this appears to be a common problem that everyone with 2500 and 3500 Rams between 2012 and 2018 are experiencing.
Corrective Action:
Antilock braking system has failed and the alarm continually goes on and off while going down the highway. The dealership has told me the parts to repair this issue are unavailable. This is the second time this occured. The first was at about 40,000 miles and now the second was at 80,000 miles. I have significant concerns with operating the vehicle with the system turning on and off but Ram has yet to provide a solution. Doing some research this appears to be a common problem that everyone with 2500 and 3500 Rams between 2012 and 2018 are experiencing.
Additional Notes:
Antilock braking system has failed and the alarm continually goes on and off while going down the highway. The dealership has told me the parts to repair this issue are unavailable. This is the second time this occured. The first was at about 40,000 miles and now the second was at 80,000 miles. I have significant concerns with operating the vehicle with the system turning on and off but Ram has yet to provide a solution. Doing some research this appears to be a common problem that everyone with 2500 and 3500 Rams between 2012 and 2018 are experiencing.
Mfg Campaign: 11515914
Recall Date: Apr 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti-Lock Brake System Failure The following dates for the repairs are as follows: December 05, 2019 1440 miles 5 days out of service April 19, 2021 12662 miles 4 days out of service March 06, 2023 21405 miles 6 days out of service (part backordered/not repaired As of March 06, 2023, the repair of the Anti -Lock brake system on the above mentioned vehicle is at three times and over fifteen days out of service. I am the registered owner and purchased the vehicle from AutoNation Chrysler/Dodge/Ram dealership located at 136 01 Pines Blvd, Pembroke Pines, Fl 33027
Corrective Action:
Anti-Lock Brake System Failure The following dates for the repairs are as follows: December 05, 2019 1440 miles 5 days out of service April 19, 2021 12662 miles 4 days out of service March 06, 2023 21405 miles 6 days out of service (part backordered/not repaired As of March 06, 2023, the repair of the Anti -Lock brake system on the above mentioned vehicle is at three times and over fifteen days out of service. I am the registered owner and purchased the vehicle from AutoNation Chrysler/Dodge/Ram dealership located at 136 01 Pines Blvd, Pembroke Pines, Fl 33027
Additional Notes:
Anti-Lock Brake System Failure The following dates for the repairs are as follows: December 05, 2019 1440 miles 5 days out of service April 19, 2021 12662 miles 4 days out of service March 06, 2023 21405 miles 6 days out of service (part backordered/not repaired As of March 06, 2023, the repair of the Anti -Lock brake system on the above mentioned vehicle is at three times and over fifteen days out of service. I am the registered owner and purchased the vehicle from AutoNation Chrysler/Dodge/Ram dealership located at 136 01 Pines Blvd, Pembroke Pines, Fl 33027
Mfg Campaign: 11516034
Recall Date: Apr 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti Lock Brake light is on. Truck was taken in with only 13,445 miles on it. Was told it needed an ABS Pump Motor Control. Was also told after speaking to mechanics at two other Ram dealers that it would also need the module besides needing the pump. I was told it would be 5 hours labor at $150.00 per hour plus parts. after researching this problem I have come to find that a large number of 2018 Ram 2500 pickup trucks have this issue. Seems like it should be considered for recall. Thanks, Randy Rigatti
Corrective Action:
Anti Lock Brake light is on. Truck was taken in with only 13,445 miles on it. Was told it needed an ABS Pump Motor Control. Was also told after speaking to mechanics at two other Ram dealers that it would also need the module besides needing the pump. I was told it would be 5 hours labor at $150.00 per hour plus parts. after researching this problem I have come to find that a large number of 2018 Ram 2500 pickup trucks have this issue. Seems like it should be considered for recall. Thanks, Randy Rigatti
Additional Notes:
Anti Lock Brake light is on. Truck was taken in with only 13,445 miles on it. Was told it needed an ABS Pump Motor Control. Was also told after speaking to mechanics at two other Ram dealers that it would also need the module besides needing the pump. I was told it would be 5 hours labor at $150.00 per hour plus parts. after researching this problem I have come to find that a large number of 2018 Ram 2500 pickup trucks have this issue. Seems like it should be considered for recall. Thanks, Randy Rigatti
Mfg Campaign: 11516045
Recall Date: Apr 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.
Mfg Campaign: 11515730
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 RAM 2500 - JULY 2022 - TRUCK MILEAGE @ 48000 MILES THE ABS AND TRACTION CONTROL LIGHT BEGAN FLASHING WITH AN ALERT TONE BEGAN GOING ON AND OFF WHILE DRIVING DOWN THE ROAD. I TOOK THE TRUCK TO DODGE DEALERSHIP TO RESOLVE THE ISSUE THE DEALERSHIP INFORMED ME THAT THE "ABS MODULE" WAS MALFUNCTIONING. I WAS GIVEN A PRICE FOR THE REPAIR AND WHEN I ASKED THEM TO PROCEED, I WAS TOLD THE PART WAS NOT AVAILABLE ANY WHERE IN NORTH AMERICA. I WAS TOLD THEY WOULD HAVE REPLACEMENT IN DECEMBER 2022. I CHECKED BACK IN JANUARY 2023 AND WAS TOLD IT WOULD BE MID-MARCH 2023 BEFORE THEY WOULD ARRIVE. I CHECKED THE FIRST OF APRIL 2023 AND NOW AM BEING TOLD NONE ARE EXPECTED UNTIL AUGUST 2023. SO IT WILL BE OVER A YEAR BEFORE I CAN GET THE ANTI-LOCK BRAKES AND TRACTION CONTROL WORKING PROPERLY ON THE 3/4 TON TRUCK. WHILE I CAN DRIVE IT, IT IS NOT NEARLY AS SAFE WITHOUT THESE KEY SAFETY FEATURES NOT WORKING OR WORKING ONLY INTERMITTENTLY. THERE IS ALSO THE CONSTANT SOUND OF THE ALERT TONE AS THE SYSTEM CYCLES ALMOST NON-STOP BETWEEN WORKING AND NOT WORKING. IT DOES NOT SEEM THAT DODGE/RAM IS TAKING THIS SAFETY CONCERN SERIOUSLY AND HAVE OFFERED NO SOLUTIONS TO RESOLVE THIS KNOWN ISSUE. THANK YOU!
Corrective Action:
2018 RAM 2500 - JULY 2022 - TRUCK MILEAGE @ 48000 MILES THE ABS AND TRACTION CONTROL LIGHT BEGAN FLASHING WITH AN ALERT TONE BEGAN GOING ON AND OFF WHILE DRIVING DOWN THE ROAD. I TOOK THE TRUCK TO DODGE DEALERSHIP TO RESOLVE THE ISSUE THE DEALERSHIP INFORMED ME THAT THE "ABS MODULE" WAS MALFUNCTIONING. I WAS GIVEN A PRICE FOR THE REPAIR AND WHEN I ASKED THEM TO PROCEED, I WAS TOLD THE PART WAS NOT AVAILABLE ANY WHERE IN NORTH AMERICA. I WAS TOLD THEY WOULD HAVE REPLACEMENT IN DECEMBER 2022. I CHECKED BACK IN JANUARY 2023 AND WAS TOLD IT WOULD BE MID-MARCH 2023 BEFORE THEY WOULD ARRIVE. I CHECKED THE FIRST OF APRIL 2023 AND NOW AM BEING TOLD NONE ARE EXPECTED UNTIL AUGUST 2023. SO IT WILL BE OVER A YEAR BEFORE I CAN GET THE ANTI-LOCK BRAKES AND TRACTION CONTROL WORKING PROPERLY ON THE 3/4 TON TRUCK. WHILE I CAN DRIVE IT, IT IS NOT NEARLY AS SAFE WITHOUT THESE KEY SAFETY FEATURES NOT WORKING OR WORKING ONLY INTERMITTENTLY. THERE IS ALSO THE CONSTANT SOUND OF THE ALERT TONE AS THE SYSTEM CYCLES ALMOST NON-STOP BETWEEN WORKING AND NOT WORKING. IT DOES NOT SEEM THAT DODGE/RAM IS TAKING THIS SAFETY CONCERN SERIOUSLY AND HAVE OFFERED NO SOLUTIONS TO RESOLVE THIS KNOWN ISSUE. THANK YOU!
Additional Notes:
2018 RAM 2500 - JULY 2022 - TRUCK MILEAGE @ 48000 MILES THE ABS AND TRACTION CONTROL LIGHT BEGAN FLASHING WITH AN ALERT TONE BEGAN GOING ON AND OFF WHILE DRIVING DOWN THE ROAD. I TOOK THE TRUCK TO DODGE DEALERSHIP TO RESOLVE THE ISSUE THE DEALERSHIP INFORMED ME THAT THE "ABS MODULE" WAS MALFUNCTIONING. I WAS GIVEN A PRICE FOR THE REPAIR AND WHEN I ASKED THEM TO PROCEED, I WAS TOLD THE PART WAS NOT AVAILABLE ANY WHERE IN NORTH AMERICA. I WAS TOLD THEY WOULD HAVE REPLACEMENT IN DECEMBER 2022. I CHECKED BACK IN JANUARY 2023 AND WAS TOLD IT WOULD BE MID-MARCH 2023 BEFORE THEY WOULD ARRIVE. I CHECKED THE FIRST OF APRIL 2023 AND NOW AM BEING TOLD NONE ARE EXPECTED UNTIL AUGUST 2023. SO IT WILL BE OVER A YEAR BEFORE I CAN GET THE ANTI-LOCK BRAKES AND TRACTION CONTROL WORKING PROPERLY ON THE 3/4 TON TRUCK. WHILE I CAN DRIVE IT, IT IS NOT NEARLY AS SAFE WITHOUT THESE KEY SAFETY FEATURES NOT WORKING OR WORKING ONLY INTERMITTENTLY. THERE IS ALSO THE CONSTANT SOUND OF THE ALERT TONE AS THE SYSTEM CYCLES ALMOST NON-STOP BETWEEN WORKING AND NOT WORKING. IT DOES NOT SEEM THAT DODGE/RAM IS TAKING THIS SAFETY CONCERN SERIOUSLY AND HAVE OFFERED NO SOLUTIONS TO RESOLVE THIS KNOWN ISSUE. THANK YOU!
Mfg Campaign: 11515749
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was at the dealer for maintenance, the dealer informed him that the "Service ABS" and "Service Electronic Braking System" messages were displayed. The dealer informed the contact that the hydraulic control unit and ABS module needed to be replaced; however, the parts for the repair were on backorder. Additionally, the contact stated that while driving at various speeds, the messages were displayed intermittently, and caused the Adaptive Cruise Control mode to deactivate. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was at the dealer for maintenance, the dealer informed him that the "Service ABS" and "Service Electronic Braking System" messages were displayed. The dealer informed the contact that the hydraulic control unit and ABS module needed to be replaced; however, the parts for the repair were on backorder. Additionally, the contact stated that while driving at various speeds, the messages were displayed intermittently, and caused the Adaptive Cruise Control mode to deactivate. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was at the dealer for maintenance, the dealer informed him that the "Service ABS" and "Service Electronic Braking System" messages were displayed. The dealer informed the contact that the hydraulic control unit and ABS module needed to be replaced; however, the parts for the repair were on backorder. Additionally, the contact stated that while driving at various speeds, the messages were displayed intermittently, and caused the Adaptive Cruise Control mode to deactivate. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.
Mfg Campaign: 11515846
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Corrective Action:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Additional Notes:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Mfg Campaign: 11515558
Recall Date: Apr 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Corrective Action:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Additional Notes:
ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!
Mfg Campaign: 11515558
Recall Date: Apr 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 10 MPH in inclement weather, the contact slammed on the brakes and the front wheels locked up, and the vehicle slid. The contact also stated that the ABS and traction control warning lights had remained illuminated for approximately a month prior to the failure. The contact related the failure to an open investigation NHTSA Action Number: PE22012 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 10 MPH in inclement weather, the contact slammed on the brakes and the front wheels locked up, and the vehicle slid. The contact also stated that the ABS and traction control warning lights had remained illuminated for approximately a month prior to the failure. The contact related the failure to an open investigation NHTSA Action Number: PE22012 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 10 MPH in inclement weather, the contact slammed on the brakes and the front wheels locked up, and the vehicle slid. The contact also stated that the ABS and traction control warning lights had remained illuminated for approximately a month prior to the failure. The contact related the failure to an open investigation NHTSA Action Number: PE22012 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11515372
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Corrective Action:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Additional Notes:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Mfg Campaign: 11515395
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Corrective Action:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Additional Notes:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Mfg Campaign: 11515395
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Corrective Action:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Additional Notes:
ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.
Mfg Campaign: 11515395
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
C0020-01 "ABS Pump Motor Control-General Electrical Failure" is a trouble code found on the truck I just bought. That seems to be a common occurrence per Ram/Cummins forums. The truck is from a salvage auction, so I cannot say exactly what took place or about personal injury.
Corrective Action:
C0020-01 "ABS Pump Motor Control-General Electrical Failure" is a trouble code found on the truck I just bought. That seems to be a common occurrence per Ram/Cummins forums. The truck is from a salvage auction, so I cannot say exactly what took place or about personal injury.
Additional Notes:
C0020-01 "ABS Pump Motor Control-General Electrical Failure" is a trouble code found on the truck I just bought. That seems to be a common occurrence per Ram/Cummins forums. The truck is from a salvage auction, so I cannot say exactly what took place or about personal injury.
Mfg Campaign: 11515400
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck was purchased new by me in January of 2019. At approximately 47,000 miles my ABS system failed and I payed to replace the ABS pump/module per manufacturer recommendation. Now in January of 2023 at approximately 95,000 miles the same part has failed on the truck. The ABS system does not function properly causing a substantial safety risk. In addition, I have been told that the part required for repair (ABS pump/module) is out of stock and is not able to be ordered until August of 2023 at which time i will be required to pay out of pocket for the repair. Not only is the time frame for the repair part unacceptable. It is also unacceptable that a quality part has not been supplied. ABS pump/module is not a wear item that should be replaced in such a short timespan.
Corrective Action:
My truck was purchased new by me in January of 2019. At approximately 47,000 miles my ABS system failed and I payed to replace the ABS pump/module per manufacturer recommendation. Now in January of 2023 at approximately 95,000 miles the same part has failed on the truck. The ABS system does not function properly causing a substantial safety risk. In addition, I have been told that the part required for repair (ABS pump/module) is out of stock and is not able to be ordered until August of 2023 at which time i will be required to pay out of pocket for the repair. Not only is the time frame for the repair part unacceptable. It is also unacceptable that a quality part has not been supplied. ABS pump/module is not a wear item that should be replaced in such a short timespan.
Additional Notes:
My truck was purchased new by me in January of 2019. At approximately 47,000 miles my ABS system failed and I payed to replace the ABS pump/module per manufacturer recommendation. Now in January of 2023 at approximately 95,000 miles the same part has failed on the truck. The ABS system does not function properly causing a substantial safety risk. In addition, I have been told that the part required for repair (ABS pump/module) is out of stock and is not able to be ordered until August of 2023 at which time i will be required to pay out of pocket for the repair. Not only is the time frame for the repair part unacceptable. It is also unacceptable that a quality part has not been supplied. ABS pump/module is not a wear item that should be replaced in such a short timespan.
Mfg Campaign: 11515140
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Corrective Action:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Additional Notes:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Mfg Campaign: 11515006
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Corrective Action:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Additional Notes:
Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.
Mfg Campaign: 11515006
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Corrective Action:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Additional Notes:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Mfg Campaign: 11515050
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Corrective Action:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Additional Notes:
I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.
Mfg Campaign: 11515050
Recall Date: Apr 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Corrective Action:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Additional Notes:
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.
Mfg Campaign: 11515054
Recall Date: Apr 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury