Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. A software error may cause an incorrect tire inflation pressure message to display on the instrument panel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 30C
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 pickup trucks. Incorrect headlight module software may cause the headlights to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: D4B
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 1500 vehicles. The front wheel hub encoder rings may be damaged, which can disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 97B
Recall Date: Oct 24, 2024
Consumer Complaints
170 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Corrective Action:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Additional Notes:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Mfg Campaign: 11613849
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Corrective Action:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Additional Notes:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Mfg Campaign: 11613849
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Corrective Action:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Additional Notes:
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??
Mfg Campaign: 11613849
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle Owner's Manual not available in vehicle without internet connection. This is an attempt to prevent an accident causing injury or vehicle damage when I am operating my truck. A specific example is to review the instructions to engage the low range 4x4 function without damaging the truck or myself. Beginning with the 2025 model, RAM changed it's policy of providing one paper copy of the RAM 1500 Owner's Manual to the original owner upon request. As of today, a paper copy of the 2025 RAM 1500 Owner's Manual from RAM is unattainable. It is only available in an electronic format, and to people with computers and or smartphones with active internet access. RAM does not provide access to an Owner's Manual for their 2025 RAM 1500 to anyone who doesn't have a computer or smartphone. To access the Owner's Manual in my truck, I must download the RAM app on my Smartphone and maintain a good internet connection -- the RAM app will not open without a good internet connection. The other problem with this is that I am now required by RAM to always own a smart phone and purchase an internet service to view my Owner's Manual. I have owned the truck for less than three months with less that 1,000 miles, I have been unable to access my truck's operating instructions from the Owner's Manual at least three times. I have been in contact with RAM at least 4 times requesting a paper copy of the Owner's Manual, and been told they will not provide one. The solution to this problem is to return to their original policy of providing a paper copy upon request, OR add a PDF reading capability in the truck's onboard computer and load the manual into the onboard computer. Any assistance will be appreciated.
Corrective Action:
Vehicle Owner's Manual not available in vehicle without internet connection. This is an attempt to prevent an accident causing injury or vehicle damage when I am operating my truck. A specific example is to review the instructions to engage the low range 4x4 function without damaging the truck or myself. Beginning with the 2025 model, RAM changed it's policy of providing one paper copy of the RAM 1500 Owner's Manual to the original owner upon request. As of today, a paper copy of the 2025 RAM 1500 Owner's Manual from RAM is unattainable. It is only available in an electronic format, and to people with computers and or smartphones with active internet access. RAM does not provide access to an Owner's Manual for their 2025 RAM 1500 to anyone who doesn't have a computer or smartphone. To access the Owner's Manual in my truck, I must download the RAM app on my Smartphone and maintain a good internet connection -- the RAM app will not open without a good internet connection. The other problem with this is that I am now required by RAM to always own a smart phone and purchase an internet service to view my Owner's Manual. I have owned the truck for less than three months with less that 1,000 miles, I have been unable to access my truck's operating instructions from the Owner's Manual at least three times. I have been in contact with RAM at least 4 times requesting a paper copy of the Owner's Manual, and been told they will not provide one. The solution to this problem is to return to their original policy of providing a paper copy upon request, OR add a PDF reading capability in the truck's onboard computer and load the manual into the onboard computer. Any assistance will be appreciated.
Additional Notes:
Vehicle Owner's Manual not available in vehicle without internet connection. This is an attempt to prevent an accident causing injury or vehicle damage when I am operating my truck. A specific example is to review the instructions to engage the low range 4x4 function without damaging the truck or myself. Beginning with the 2025 model, RAM changed it's policy of providing one paper copy of the RAM 1500 Owner's Manual to the original owner upon request. As of today, a paper copy of the 2025 RAM 1500 Owner's Manual from RAM is unattainable. It is only available in an electronic format, and to people with computers and or smartphones with active internet access. RAM does not provide access to an Owner's Manual for their 2025 RAM 1500 to anyone who doesn't have a computer or smartphone. To access the Owner's Manual in my truck, I must download the RAM app on my Smartphone and maintain a good internet connection -- the RAM app will not open without a good internet connection. The other problem with this is that I am now required by RAM to always own a smart phone and purchase an internet service to view my Owner's Manual. I have owned the truck for less than three months with less that 1,000 miles, I have been unable to access my truck's operating instructions from the Owner's Manual at least three times. I have been in contact with RAM at least 4 times requesting a paper copy of the Owner's Manual, and been told they will not provide one. The solution to this problem is to return to their original policy of providing a paper copy upon request, OR add a PDF reading capability in the truck's onboard computer and load the manual into the onboard computer. Any assistance will be appreciated.
Mfg Campaign: 11607604
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.
Corrective Action:
Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.
Additional Notes:
Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.
Mfg Campaign: 11604959
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.
Corrective Action:
Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.
Additional Notes:
Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.
Mfg Campaign: 11604963
Recall Date: Jul 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Corrective Action:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Additional Notes:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Mfg Campaign: 11594738
Recall Date: Jun 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Corrective Action:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Additional Notes:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Mfg Campaign: 11594738
Recall Date: Jun 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Corrective Action:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Additional Notes:
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Mfg Campaign: 11594738
Recall Date: Jun 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine light comes on every time I put gas in the capless gas tank. It’s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.
Corrective Action:
Engine light comes on every time I put gas in the capless gas tank. It’s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.
Additional Notes:
Engine light comes on every time I put gas in the capless gas tank. It’s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.
Mfg Campaign: 11594288
Recall Date: Jun 13, 2024
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