Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11525843
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Corrective Action:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Additional Notes:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Mfg Campaign: 11525374
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Corrective Action:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Additional Notes:
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Mfg Campaign: 11525374
Recall Date: Jun 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The truck engine stop running as I was accelerating from a stop at an intersection. It auto-shifted to park and required me to restart the truck. Thankfully this was not a busy intersection or pulling out on a highway. This is the 2nd time it has happened in less than 30 days. In my opinion, this is a major safety hazard that needs more attention given by the manufacturer. Someone could be seriously injured if this happens in a busy intersection. There were no warnings or messages at the time of the failure. The next step is bringing it to the service center.
Corrective Action:
The truck engine stop running as I was accelerating from a stop at an intersection. It auto-shifted to park and required me to restart the truck. Thankfully this was not a busy intersection or pulling out on a highway. This is the 2nd time it has happened in less than 30 days. In my opinion, this is a major safety hazard that needs more attention given by the manufacturer. Someone could be seriously injured if this happens in a busy intersection. There were no warnings or messages at the time of the failure. The next step is bringing it to the service center.
Additional Notes:
The truck engine stop running as I was accelerating from a stop at an intersection. It auto-shifted to park and required me to restart the truck. Thankfully this was not a busy intersection or pulling out on a highway. This is the 2nd time it has happened in less than 30 days. In my opinion, this is a major safety hazard that needs more attention given by the manufacturer. Someone could be seriously injured if this happens in a busy intersection. There were no warnings or messages at the time of the failure. The next step is bringing it to the service center.
Mfg Campaign: 11525031
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Corrective Action:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Additional Notes:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Mfg Campaign: 11523778
Recall Date: May 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Corrective Action:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Additional Notes:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Mfg Campaign: 11523778
Recall Date: May 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Corrective Action:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Additional Notes:
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Mfg Campaign: 11523778
Recall Date: May 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On May 5, 2023 I was driving home when my new 2022 Ram 1500 ECODIESEL truck broke down. It has been at the dealership ever since then. The high pressure fuel pump went out. The dealership requested that I call Chrysler and request a buy back process because the pumps has a recall on it. So I called Chrysler and requested the buy back process and was informed by Chrysler today since they don’t have the parts they are going back with the same pump even though it has a recall on it putting my life and my family life in danger. Please help me! How is possible that they can go back with the same parts when it has a recall on those parts?
Corrective Action:
On May 5, 2023 I was driving home when my new 2022 Ram 1500 ECODIESEL truck broke down. It has been at the dealership ever since then. The high pressure fuel pump went out. The dealership requested that I call Chrysler and request a buy back process because the pumps has a recall on it. So I called Chrysler and requested the buy back process and was informed by Chrysler today since they don’t have the parts they are going back with the same pump even though it has a recall on it putting my life and my family life in danger. Please help me! How is possible that they can go back with the same parts when it has a recall on those parts?
Additional Notes:
On May 5, 2023 I was driving home when my new 2022 Ram 1500 ECODIESEL truck broke down. It has been at the dealership ever since then. The high pressure fuel pump went out. The dealership requested that I call Chrysler and request a buy back process because the pumps has a recall on it. So I called Chrysler and requested the buy back process and was informed by Chrysler today since they don’t have the parts they are going back with the same pump even though it has a recall on it putting my life and my family life in danger. Please help me! How is possible that they can go back with the same parts when it has a recall on those parts?
Mfg Campaign: 11523361
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Corrective Action:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Additional Notes:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Mfg Campaign: 11521707
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Corrective Action:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Additional Notes:
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Mfg Campaign: 11521707
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while driving at 65 MPH, the Forward Collision Avoidance warning light illuminated. The contact pulled over and parked on the side of the roadway. The contact later restarted the vehicle, and the Forward Collision Avoidance warning light was no longer illuminated. The contact stated that while driving to his destination, the Forward Collision Avoidance feature failed to alert him of another vehicle in front. The brake pedal was depressed to stop the vehicle immediately. The vehicle was taken to the dealer and two other dealers, Whitten Brothers Chrysler Jeep Dodge Ram of Richmond (10701 Midlothian Turnpike, Richmond, VA 23235) and Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031) for a third diagnostic test. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while driving at 65 MPH, the Forward Collision Avoidance warning light illuminated. The contact pulled over and parked on the side of the roadway. The contact later restarted the vehicle, and the Forward Collision Avoidance warning light was no longer illuminated. The contact stated that while driving to his destination, the Forward Collision Avoidance feature failed to alert him of another vehicle in front. The brake pedal was depressed to stop the vehicle immediately. The vehicle was taken to the dealer and two other dealers, Whitten Brothers Chrysler Jeep Dodge Ram of Richmond (10701 Midlothian Turnpike, Richmond, VA 23235) and Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031) for a third diagnostic test. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while driving at 65 MPH, the Forward Collision Avoidance warning light illuminated. The contact pulled over and parked on the side of the roadway. The contact later restarted the vehicle, and the Forward Collision Avoidance warning light was no longer illuminated. The contact stated that while driving to his destination, the Forward Collision Avoidance feature failed to alert him of another vehicle in front. The brake pedal was depressed to stop the vehicle immediately. The vehicle was taken to the dealer and two other dealers, Whitten Brothers Chrysler Jeep Dodge Ram of Richmond (10701 Midlothian Turnpike, Richmond, VA 23235) and Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031) for a third diagnostic test. The failure mileage was approximately 8,000.
Mfg Campaign: 11521165
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Corrective Action:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Additional Notes:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Mfg Campaign: 11521239
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Corrective Action:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Additional Notes:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Mfg Campaign: 11521239
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Corrective Action:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Additional Notes:
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Mfg Campaign: 11521239
Recall Date: May 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
Corrective Action:
The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
Additional Notes:
The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
Mfg Campaign: 11520906
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don’t know what failed.
Corrective Action:
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don’t know what failed.
Additional Notes:
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don’t know what failed.
Mfg Campaign: 11520702
Recall Date: May 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Corrective Action:
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Additional Notes:
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Mfg Campaign: 11520176
Recall Date: May 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Mfg Campaign: 11518955
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Mfg Campaign: 11518955
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine randomly stalls. This happens while driving.
Corrective Action:
Engine randomly stalls. This happens while driving.
Additional Notes:
Engine randomly stalls. This happens while driving.
Mfg Campaign: 11518009
Recall Date: Apr 20, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury