Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Turning into parking lot vehicle shut down Engine stopped emergency brake came on 3rd time in 4 months 16000 miles on 2022 ram 1500 etorque
Corrective Action:
Turning into parking lot vehicle shut down Engine stopped emergency brake came on 3rd time in 4 months 16000 miles on 2022 ram 1500 etorque
Additional Notes:
Turning into parking lot vehicle shut down Engine stopped emergency brake came on 3rd time in 4 months 16000 miles on 2022 ram 1500 etorque
Mfg Campaign: 11533084
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that after starting the vehicle and pulling out of the parking spot, the vehicle sputtered and stalled. The check engine warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to a dealer. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure was approximately 42,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that after starting the vehicle and pulling out of the parking spot, the vehicle sputtered and stalled. The check engine warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to a dealer. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure was approximately 42,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that after starting the vehicle and pulling out of the parking spot, the vehicle sputtered and stalled. The check engine warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to a dealer. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure was approximately 42,000. VIN tool confirms parts not available.
Mfg Campaign: 11530637
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving 35 MPH and attempting to accelerate, the vehicle hesitated, prompting him to pump the accelerator pedal, after which the vehicle seemed to return to normal functionality. The vehicle was taken to the dealer, who failed to determine the cause of the failure, and the vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) for which the VIN was included; however, the part was not yet available for the repair. The manufacturer was notified of the failure but referred the contact to the local dealer for assistance. The failure mileage was 12,300.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving 35 MPH and attempting to accelerate, the vehicle hesitated, prompting him to pump the accelerator pedal, after which the vehicle seemed to return to normal functionality. The vehicle was taken to the dealer, who failed to determine the cause of the failure, and the vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) for which the VIN was included; however, the part was not yet available for the repair. The manufacturer was notified of the failure but referred the contact to the local dealer for assistance. The failure mileage was 12,300.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving 35 MPH and attempting to accelerate, the vehicle hesitated, prompting him to pump the accelerator pedal, after which the vehicle seemed to return to normal functionality. The vehicle was taken to the dealer, who failed to determine the cause of the failure, and the vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) for which the VIN was included; however, the part was not yet available for the repair. The manufacturer was notified of the failure but referred the contact to the local dealer for assistance. The failure mileage was 12,300.
Mfg Campaign: 11530523
Recall Date: Jul 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Corrective Action:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Additional Notes:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Mfg Campaign: 11529987
Recall Date: Jul 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Corrective Action:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Additional Notes:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Mfg Campaign: 11529987
Recall Date: Jul 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Corrective Action:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Additional Notes:
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Mfg Campaign: 11529987
Recall Date: Jul 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11528467
Recall Date: Jun 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11528467
Recall Date: Jun 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Corrective Action:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Additional Notes:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Mfg Campaign: 11528274
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Corrective Action:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Additional Notes:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Mfg Campaign: 11528274
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Corrective Action:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Additional Notes:
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Mfg Campaign: 11528274
Recall Date: Jun 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11528031
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11528031
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11528031
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Corrective Action:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Additional Notes:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Mfg Campaign: 11527498
Recall Date: Jun 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Corrective Action:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Additional Notes:
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Mfg Campaign: 11527498
Recall Date: Jun 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'm afraid that the hpfp will fail while I am driving with my wife and newborn in the vehicle whike driving. It's terrifying to have to put them in danger and drive this vehicle, but I need a vehicle to get to work everyday.
Corrective Action:
I'm afraid that the hpfp will fail while I am driving with my wife and newborn in the vehicle whike driving. It's terrifying to have to put them in danger and drive this vehicle, but I need a vehicle to get to work everyday.
Additional Notes:
I'm afraid that the hpfp will fail while I am driving with my wife and newborn in the vehicle whike driving. It's terrifying to have to put them in danger and drive this vehicle, but I need a vehicle to get to work everyday.
Mfg Campaign: 11527301
Recall Date: Jun 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It's been over a year that FCA has known of the potential dangers of a high pressure fuel pump that suddenly stops working and has not produced a remedy. This is unacceptable. Driving a vehicle knowing that it could, at any time, shut down in heavy traffic and become immobile is unacceptable. If FCA cannot come up with a timely (too late for "timely") replacement part, NHTSA should force them into other options for owners.
Corrective Action:
It's been over a year that FCA has known of the potential dangers of a high pressure fuel pump that suddenly stops working and has not produced a remedy. This is unacceptable. Driving a vehicle knowing that it could, at any time, shut down in heavy traffic and become immobile is unacceptable. If FCA cannot come up with a timely (too late for "timely") replacement part, NHTSA should force them into other options for owners.
Additional Notes:
It's been over a year that FCA has known of the potential dangers of a high pressure fuel pump that suddenly stops working and has not produced a remedy. This is unacceptable. Driving a vehicle knowing that it could, at any time, shut down in heavy traffic and become immobile is unacceptable. If FCA cannot come up with a timely (too late for "timely") replacement part, NHTSA should force them into other options for owners.
Mfg Campaign: 11527056
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Corrective Action:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Additional Notes:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Mfg Campaign: 11526477
Recall Date: Jun 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Corrective Action:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Additional Notes:
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
Mfg Campaign: 11526477
Recall Date: Jun 11, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury