Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents….to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?
Corrective Action:
Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents….to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?
Additional Notes:
Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents….to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?
Mfg Campaign: 11512389
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.
Mfg Campaign: 11512254
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Corrective Action:
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Additional Notes:
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Mfg Campaign: 11511827
Recall Date: Mar 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Corrective Action:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Additional Notes:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Mfg Campaign: 11511604
Recall Date: Mar 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Corrective Action:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Additional Notes:
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Mfg Campaign: 11511604
Recall Date: Mar 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Corrective Action:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Additional Notes:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Mfg Campaign: 11511105
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Corrective Action:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Additional Notes:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Mfg Campaign: 11511105
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Corrective Action:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Additional Notes:
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Mfg Campaign: 11511105
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700.00 tow bill unsafe truck.
Corrective Action:
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700.00 tow bill unsafe truck.
Additional Notes:
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700.00 tow bill unsafe truck.
Mfg Campaign: 11509611
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas,truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas,truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas,truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11508010
Recall Date: Feb 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled at low speed while in reverse and once the engine stopped running the emergency brake engaged.
Corrective Action:
Vehicle stalled at low speed while in reverse and once the engine stopped running the emergency brake engaged.
Additional Notes:
Vehicle stalled at low speed while in reverse and once the engine stopped running the emergency brake engaged.
Mfg Campaign: 11505364
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Corrective Action:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Additional Notes:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Mfg Campaign: 11505192
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Corrective Action:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Additional Notes:
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Mfg Campaign: 11505192
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is equipped with a dial for gear shifting. While stopped at a light I was adjusting the radio. As I took my foot off the brake but before I placed it on the accelerator I was also moving my hand from the radio controls back to the steering wheel. During the transition it brushed across the shifting dial causing the vehicle to shift from drive to reverse. I feel this could have caused an accident had I not realized what I had done and put my foot on the accelerator.
Corrective Action:
My vehicle is equipped with a dial for gear shifting. While stopped at a light I was adjusting the radio. As I took my foot off the brake but before I placed it on the accelerator I was also moving my hand from the radio controls back to the steering wheel. During the transition it brushed across the shifting dial causing the vehicle to shift from drive to reverse. I feel this could have caused an accident had I not realized what I had done and put my foot on the accelerator.
Additional Notes:
My vehicle is equipped with a dial for gear shifting. While stopped at a light I was adjusting the radio. As I took my foot off the brake but before I placed it on the accelerator I was also moving my hand from the radio controls back to the steering wheel. During the transition it brushed across the shifting dial causing the vehicle to shift from drive to reverse. I feel this could have caused an accident had I not realized what I had done and put my foot on the accelerator.
Mfg Campaign: 11504765
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Corrective Action:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Additional Notes:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Mfg Campaign: 11504795
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Corrective Action:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Additional Notes:
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Mfg Campaign: 11504795
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Corrective Action:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Additional Notes:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Mfg Campaign: 11504160
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Corrective Action:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Additional Notes:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Mfg Campaign: 11504160
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Corrective Action:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Additional Notes:
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Mfg Campaign: 11504160
Recall Date: Jan 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Purchased the vehicle new, after 10,000 miles driving without any problem I hooked up my truck to my snowmobile trailer to tow it on December 21, 2022 for the first time during the evening hours. I setup my vehicles trailer settings to light duty electric brake settings mode and began pulling my trailer. I just turned left onto the road coming up onto a stop sign going slow the vehicle stalled and the emergency truck brakes turned on and the truck shifted into park. I then placed the truck into Tow mode and got onto the expressway without an issue, when I turned off of the expressway I slowly turned right into a business and the truck stalled, emergency brakes went on and truck went into park. I called La Fontaine dealership whom I purchased the truck from, and they could not inspect it for 1 month. I dropped the truck off to them on Jan 16 and finally was able to pick it back up on the 20th evening. They did not test with a trailer, and I was told that everything was working properly. I opened a case number with Chrysler [XXX] and was told on Jan 25th that they spoke with the dealership and there is nothing more they can do, and if there are any more issues take it to a dealership. I have not pulled this trailer again with my vehicle in fear that it will stall and stop on the road creating an accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Purchased the vehicle new, after 10,000 miles driving without any problem I hooked up my truck to my snowmobile trailer to tow it on December 21, 2022 for the first time during the evening hours. I setup my vehicles trailer settings to light duty electric brake settings mode and began pulling my trailer. I just turned left onto the road coming up onto a stop sign going slow the vehicle stalled and the emergency truck brakes turned on and the truck shifted into park. I then placed the truck into Tow mode and got onto the expressway without an issue, when I turned off of the expressway I slowly turned right into a business and the truck stalled, emergency brakes went on and truck went into park. I called La Fontaine dealership whom I purchased the truck from, and they could not inspect it for 1 month. I dropped the truck off to them on Jan 16 and finally was able to pick it back up on the 20th evening. They did not test with a trailer, and I was told that everything was working properly. I opened a case number with Chrysler [XXX] and was told on Jan 25th that they spoke with the dealership and there is nothing more they can do, and if there are any more issues take it to a dealership. I have not pulled this trailer again with my vehicle in fear that it will stall and stop on the road creating an accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Purchased the vehicle new, after 10,000 miles driving without any problem I hooked up my truck to my snowmobile trailer to tow it on December 21, 2022 for the first time during the evening hours. I setup my vehicles trailer settings to light duty electric brake settings mode and began pulling my trailer. I just turned left onto the road coming up onto a stop sign going slow the vehicle stalled and the emergency truck brakes turned on and the truck shifted into park. I then placed the truck into Tow mode and got onto the expressway without an issue, when I turned off of the expressway I slowly turned right into a business and the truck stalled, emergency brakes went on and truck went into park. I called La Fontaine dealership whom I purchased the truck from, and they could not inspect it for 1 month. I dropped the truck off to them on Jan 16 and finally was able to pick it back up on the 20th evening. They did not test with a trailer, and I was told that everything was working properly. I opened a case number with Chrysler [XXX] and was told on Jan 25th that they spoke with the dealership and there is nothing more they can do, and if there are any more issues take it to a dealership. I have not pulled this trailer again with my vehicle in fear that it will stall and stop on the road creating an accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11503668
Recall Date: Jan 25, 2023
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