Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11548168
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Mfg Campaign: 11548246
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Corrective Action:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Additional Notes:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Mfg Campaign: 11546381
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Corrective Action:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Additional Notes:
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Mfg Campaign: 11546381
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11546040
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11545797
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.
Corrective Action:
The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.
Additional Notes:
The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.
Mfg Campaign: 11545406
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
Corrective Action:
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
Additional Notes:
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
Mfg Campaign: 11545212
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After coming to a full stop at a stop sign. I proceeded to hit the gas to enter the intersection. The vehicle left the stop sign fine but when I got into the middle of the intersection, the vehicle died. Had to be put in park and restarted. This is the 2nd time this has happened to me. Seems it possibly cause an accident if there was ever traffic coming from the opposite direction. Vehicle only has 10k miles on it and no check engine light is on.
Corrective Action:
After coming to a full stop at a stop sign. I proceeded to hit the gas to enter the intersection. The vehicle left the stop sign fine but when I got into the middle of the intersection, the vehicle died. Had to be put in park and restarted. This is the 2nd time this has happened to me. Seems it possibly cause an accident if there was ever traffic coming from the opposite direction. Vehicle only has 10k miles on it and no check engine light is on.
Additional Notes:
After coming to a full stop at a stop sign. I proceeded to hit the gas to enter the intersection. The vehicle left the stop sign fine but when I got into the middle of the intersection, the vehicle died. Had to be put in park and restarted. This is the 2nd time this has happened to me. Seems it possibly cause an accident if there was ever traffic coming from the opposite direction. Vehicle only has 10k miles on it and no check engine light is on.
Mfg Campaign: 11542277
Recall Date: Sep 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
P275 / 65r 18 The passenger front tire had a side wall blow out that just about took me off the road. Luckily I regained control of my truck before getting in an accident. The service center closest to where I was located somehow patched the sidewalk which I don't think they are legally supposed to do. In addition, these tires have very little tread left after only 30,000 miles. I'm extremely disappointed with the fact that I have to buy new tires already and the fact that without any explanation from the service center about the possible cause of the sidewall blow out, they were reluctant to speculate.
Corrective Action:
P275 / 65r 18 The passenger front tire had a side wall blow out that just about took me off the road. Luckily I regained control of my truck before getting in an accident. The service center closest to where I was located somehow patched the sidewalk which I don't think they are legally supposed to do. In addition, these tires have very little tread left after only 30,000 miles. I'm extremely disappointed with the fact that I have to buy new tires already and the fact that without any explanation from the service center about the possible cause of the sidewall blow out, they were reluctant to speculate.
Additional Notes:
P275 / 65r 18 The passenger front tire had a side wall blow out that just about took me off the road. Luckily I regained control of my truck before getting in an accident. The service center closest to where I was located somehow patched the sidewalk which I don't think they are legally supposed to do. In addition, these tires have very little tread left after only 30,000 miles. I'm extremely disappointed with the fact that I have to buy new tires already and the fact that without any explanation from the service center about the possible cause of the sidewall blow out, they were reluctant to speculate.
Mfg Campaign: 11541575
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Corrective Action:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Additional Notes:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Mfg Campaign: 11541576
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Corrective Action:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Additional Notes:
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Mfg Campaign: 11541576
Recall Date: Aug 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn’t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
Corrective Action:
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn’t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
Additional Notes:
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn’t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
Mfg Campaign: 11541129
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Corrective Action:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Additional Notes:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Mfg Campaign: 11541195
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Corrective Action:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Additional Notes:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Mfg Campaign: 11541195
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Corrective Action:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Additional Notes:
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Mfg Campaign: 11541195
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Corrective Action:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Additional Notes:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Mfg Campaign: 11540807
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Corrective Action:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Additional Notes:
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Mfg Campaign: 11540807
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Corrective Action:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Additional Notes:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Mfg Campaign: 11540571
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Corrective Action:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Additional Notes:
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Mfg Campaign: 11540571
Recall Date: Aug 24, 2023
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