Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Corrective Action:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Additional Notes:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Mfg Campaign: 11613707
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Corrective Action:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Additional Notes:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Mfg Campaign: 11613707
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Corrective Action:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Additional Notes:
My truck has been stalling at low speed, automatically shifting into park, and the emergency brake is automatically engaged. This occurs at random times, but typically as I approach or depart a stop sign or community gate. It has happened with other vehicles in the vicinity. The dealership has changed out the MGU, but it happened again the next week, 3 times. The dealership states that they are not receiving assistance from Chrysler.
Mfg Campaign: 11613707
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Exhaust manifold leak at less than 25,000 miles in a 2022 model year truck. This continues to be a problem with Ram, not offering extended warranty coverage and is affecting many vehicles with the 5.7 hemi engine, leaking to carbon monoxide risks, repair costs, increased emissions, etc. why Ram hasn’t been forced to address this preemptively especially since it can ruin the catalytic converter, release dangerous emissions, on top of the well known camshaft issues affecting numerous engines.. they’re getting away with manufacturing a defect product while nobody holds them accountable. While my repair is currently covered under warranty, I am without my vehicle until it is done. Others are even more unlucky paying out of pocket or in the case of most people nowadays, incurring an expense they can’t afford because of a defective design
Corrective Action:
Exhaust manifold leak at less than 25,000 miles in a 2022 model year truck. This continues to be a problem with Ram, not offering extended warranty coverage and is affecting many vehicles with the 5.7 hemi engine, leaking to carbon monoxide risks, repair costs, increased emissions, etc. why Ram hasn’t been forced to address this preemptively especially since it can ruin the catalytic converter, release dangerous emissions, on top of the well known camshaft issues affecting numerous engines.. they’re getting away with manufacturing a defect product while nobody holds them accountable. While my repair is currently covered under warranty, I am without my vehicle until it is done. Others are even more unlucky paying out of pocket or in the case of most people nowadays, incurring an expense they can’t afford because of a defective design
Additional Notes:
Exhaust manifold leak at less than 25,000 miles in a 2022 model year truck. This continues to be a problem with Ram, not offering extended warranty coverage and is affecting many vehicles with the 5.7 hemi engine, leaking to carbon monoxide risks, repair costs, increased emissions, etc. why Ram hasn’t been forced to address this preemptively especially since it can ruin the catalytic converter, release dangerous emissions, on top of the well known camshaft issues affecting numerous engines.. they’re getting away with manufacturing a defect product while nobody holds them accountable. While my repair is currently covered under warranty, I am without my vehicle until it is done. Others are even more unlucky paying out of pocket or in the case of most people nowadays, incurring an expense they can’t afford because of a defective design
Mfg Campaign: 11613541
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Both rear tail light assemblies shorted at the same time. This was confirmed by local Dodge dealer mechanic
Corrective Action:
Both rear tail light assemblies shorted at the same time. This was confirmed by local Dodge dealer mechanic
Additional Notes:
Both rear tail light assemblies shorted at the same time. This was confirmed by local Dodge dealer mechanic
Mfg Campaign: 11612998
Recall Date: Sep 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was pulling forward from a stop sign entering the intersection when my truck abruptly stopped and threw me into the steering wheel. An alarm was dinging and lit warnings were flashing. One alert said to release the emergency brake, so I released the emergency and pressed on the accelerator and nothing happened. The engine was shut off and in park. I was in a panic and didn't take time to see what all the warnings were. I started the truck and drove a mile home.
Corrective Action:
I was pulling forward from a stop sign entering the intersection when my truck abruptly stopped and threw me into the steering wheel. An alarm was dinging and lit warnings were flashing. One alert said to release the emergency brake, so I released the emergency and pressed on the accelerator and nothing happened. The engine was shut off and in park. I was in a panic and didn't take time to see what all the warnings were. I started the truck and drove a mile home.
Additional Notes:
I was pulling forward from a stop sign entering the intersection when my truck abruptly stopped and threw me into the steering wheel. An alarm was dinging and lit warnings were flashing. One alert said to release the emergency brake, so I released the emergency and pressed on the accelerator and nothing happened. The engine was shut off and in park. I was in a panic and didn't take time to see what all the warnings were. I started the truck and drove a mile home.
Mfg Campaign: 11611604
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When placing truck in reverse, the backup camera displays a blue screen.
Corrective Action:
When placing truck in reverse, the backup camera displays a blue screen.
Additional Notes:
When placing truck in reverse, the backup camera displays a blue screen.
Mfg Campaign: 11610934
Recall Date: Aug 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My truck is subject to a safety recall for the high pressure oil pump. Campaign 01A/23V-263. I took the truck in for the repair in December 2023. I was told that the parts were not available, and that the dealer would call me when the parts became available. No one contacted me, so I contacted Ram in March 2024. I was told that the parts still were not available, and that the dealer would call when the parts become available. As of today, August 23, 2024, I still have not been contacted and the repair has not been completed.
Corrective Action:
My truck is subject to a safety recall for the high pressure oil pump. Campaign 01A/23V-263. I took the truck in for the repair in December 2023. I was told that the parts were not available, and that the dealer would call me when the parts became available. No one contacted me, so I contacted Ram in March 2024. I was told that the parts still were not available, and that the dealer would call when the parts become available. As of today, August 23, 2024, I still have not been contacted and the repair has not been completed.
Additional Notes:
My truck is subject to a safety recall for the high pressure oil pump. Campaign 01A/23V-263. I took the truck in for the repair in December 2023. I was told that the parts were not available, and that the dealer would call me when the parts became available. No one contacted me, so I contacted Ram in March 2024. I was told that the parts still were not available, and that the dealer would call when the parts become available. As of today, August 23, 2024, I still have not been contacted and the repair has not been completed.
Mfg Campaign: 11610448
Recall Date: Aug 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Corrective Action:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Additional Notes:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Mfg Campaign: 11610149
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Corrective Action:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Additional Notes:
Shortly after beginning to drive, I approached a stop sign and the parking brake automatically engaged, and I could not drive. I had to shut the truck off, manually disengage the parking brake and then I was able to drive again. This has happened 4 or 5 times over the past couple of months. It's very dangerous and the dealers are telling me they can't do anything about it because they can't replicate the problem. This is extremely dangerous and is going to cause an accident.
Mfg Campaign: 11610149
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2022 Ram 1500 with etorque Hemi, 46,000 miles. On 3 occasions, since August 9, 2024, the engine stalled upon the engine starting during stop start mode. All 3 occasions occurred at a stop sign. 2 stalls occurred in front of oncoming vehicles. No accident happened. 1 instance the vehicle the emergency brake was activated, the low battery voltage light came on, voltage showed 11.4 volts, and the voltage did not increase while driving .75 mile. Battery was charged over night. Latest occurrence, after restart the voltage would stay at 13.0 volts while driving over 20 miles.
Corrective Action:
2022 Ram 1500 with etorque Hemi, 46,000 miles. On 3 occasions, since August 9, 2024, the engine stalled upon the engine starting during stop start mode. All 3 occasions occurred at a stop sign. 2 stalls occurred in front of oncoming vehicles. No accident happened. 1 instance the vehicle the emergency brake was activated, the low battery voltage light came on, voltage showed 11.4 volts, and the voltage did not increase while driving .75 mile. Battery was charged over night. Latest occurrence, after restart the voltage would stay at 13.0 volts while driving over 20 miles.
Additional Notes:
2022 Ram 1500 with etorque Hemi, 46,000 miles. On 3 occasions, since August 9, 2024, the engine stalled upon the engine starting during stop start mode. All 3 occasions occurred at a stop sign. 2 stalls occurred in front of oncoming vehicles. No accident happened. 1 instance the vehicle the emergency brake was activated, the low battery voltage light came on, voltage showed 11.4 volts, and the voltage did not increase while driving .75 mile. Battery was charged over night. Latest occurrence, after restart the voltage would stay at 13.0 volts while driving over 20 miles.
Mfg Campaign: 11609355
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On July 20, 2024, I was stopping at a red light at a slow speed when the electronic parking brake engaged on its own. I couldn’t turn it off and the truck would not move forward when the light turned green. I had to turn the vehicle on and off several times to disengage the brake. We then turned off the brake assist off in the user settings/computer. This could have caused a rear end collision but thankfully the cars behind us were also traveling at a slow speed and saw we had our hazard lights on.
Corrective Action:
On July 20, 2024, I was stopping at a red light at a slow speed when the electronic parking brake engaged on its own. I couldn’t turn it off and the truck would not move forward when the light turned green. I had to turn the vehicle on and off several times to disengage the brake. We then turned off the brake assist off in the user settings/computer. This could have caused a rear end collision but thankfully the cars behind us were also traveling at a slow speed and saw we had our hazard lights on.
Additional Notes:
On July 20, 2024, I was stopping at a red light at a slow speed when the electronic parking brake engaged on its own. I couldn’t turn it off and the truck would not move forward when the light turned green. I had to turn the vehicle on and off several times to disengage the brake. We then turned off the brake assist off in the user settings/computer. This could have caused a rear end collision but thankfully the cars behind us were also traveling at a slow speed and saw we had our hazard lights on.
Mfg Campaign: 11607784
Recall Date: Aug 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Corrective Action:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Additional Notes:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Mfg Campaign: 11606264
Recall Date: Aug 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Corrective Action:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Additional Notes:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Mfg Campaign: 11606264
Recall Date: Aug 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Corrective Action:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Additional Notes:
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
Mfg Campaign: 11606264
Recall Date: Aug 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Corrective Action:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Additional Notes:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Mfg Campaign: 11606078
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Corrective Action:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Additional Notes:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Mfg Campaign: 11606078
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Corrective Action:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Additional Notes:
Problems started about a year after I built/purchased the vehicle. I started to experience stalling and hesitation when accelerating. At slower speeds, the truck shuts off, occasionally and the brakes lock up. This almost caused a major incident twice, due to vehicles following me and the abrupt stops in traffic. This could have caused a major accident and loss of life/lives. This has been going on for several months. They can't seem to duplicate the problem, even though, on 3 occasions, they did software updates and once, replaced the fuel pump. The vehicle is still under warranty but approaching the end of warranty period in about a year. I have taken the vehicle to Dodge on 8 occasions and they say it can't be duplicated. I filed an arbitration hearing for them to repurchase or replace, but was denied. I recently read in a news article that there is a preliminary investigation for the exact same thing that is happening to my vehicle, which involves over 150,000 vehicles in the 2022 Ram and Jeep Wagoneers by the NHTSA. The vehicle is very dangerous to drive and I fear that a major accident is imminent. Customer care says that because they can't find anything wrong with the vehicle, they closed the case. I have everything documented, the arbitration case denial, the customer care representative, closing the case because she stated that I was refusing to work with them, which is not true. She informed me that they were even going to tow the vehicle to the Dealership where it was purchased, but the dealership refused to look at or work on the vehicle. She expected me to drive 100 miles to another dealership and I refused to do that, based on the drivability of the vehicle. The dealership where purchased, is 15-20 miles from my residence. Another dealership, that has been trying to duplicate the problem is 5 miles from my residence. There is a very, very dangerous problem with this vehicle. At the moment I have roughly 17,000 miles; practically new.
Mfg Campaign: 11606078
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine shut off while traveling on road way
Corrective Action:
Engine shut off while traveling on road way
Additional Notes:
Engine shut off while traveling on road way
Mfg Campaign: 11606183
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The truck has been having difficulty shifting the transmission at times, major delay in throttle when applying the gas pedal at a stop sign or at a stop light. This can be a major accident waiting to happen because that delay may and can cause an accident, injury, and/or death.
Corrective Action:
The truck has been having difficulty shifting the transmission at times, major delay in throttle when applying the gas pedal at a stop sign or at a stop light. This can be a major accident waiting to happen because that delay may and can cause an accident, injury, and/or death.
Additional Notes:
The truck has been having difficulty shifting the transmission at times, major delay in throttle when applying the gas pedal at a stop sign or at a stop light. This can be a major accident waiting to happen because that delay may and can cause an accident, injury, and/or death.
Mfg Campaign: 11605605
Recall Date: Jul 31, 2024
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