Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2022 RAM 1500. The contact stated that while the vehicle was driving at an undisclosed speed, the contact depressed the brake pedal, and he was sitting at the stop light when the ABA warning light illuminated. In addition, the contact stated that whenever the vehicle was stopped and sitting for a period of time, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure, however the contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 45,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 RAM 1500. The contact stated that while the vehicle was driving at an undisclosed speed, the contact depressed the brake pedal, and he was sitting at the stop light when the ABA warning light illuminated. In addition, the contact stated that whenever the vehicle was stopped and sitting for a period of time, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure, however the contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 45,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 RAM 1500. The contact stated that while the vehicle was driving at an undisclosed speed, the contact depressed the brake pedal, and he was sitting at the stop light when the ABA warning light illuminated. In addition, the contact stated that whenever the vehicle was stopped and sitting for a period of time, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure, however the contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 45,000. VIN tool confirms parts not available.
Mfg Campaign: 11625245
Recall Date: Nov 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11624706
Recall Date: Nov 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11624706
Recall Date: Nov 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Corrective Action:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Additional Notes:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Mfg Campaign: 11623943
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Corrective Action:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Additional Notes:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Mfg Campaign: 11623943
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Corrective Action:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Additional Notes:
I have had multiple incidents of my 2022 Ram 1500 ETorque, when coming to a stop the auto start stop system engages and when I let my foot off the brake to take off the truck will not start the engine back. It will engage the parking brake and shift into park, sometimes will start back with the start button depressed. I have had at least 4 different incidents where it leaves me sitting in heavy traffic in a dangerous spot. The CEL has come on twice, other times the "Service Start/Stop System" and "Service Charging System" have come on. I have had it to my dealer in Fayetteville, Arkansas 4 times. They have reprogrammed the ECM, the Hybrid Module, and the Motor Generator Unit, with no improvement in issue.
Mfg Campaign: 11623943
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Corrective Action:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Additional Notes:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Mfg Campaign: 11624118
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Corrective Action:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Additional Notes:
On three occasions within 72 hours, and while towing a vehicle up an incline, the vehicle presented the "service electronic throttle" malfunction indicator. The vehicle lost power and would not accelerate. The design of the road that I was travelling upon during two of the events, had no shoulders. The third location where the error presented was on heavily travelled two lane highway. In all three circumstances the failure presented risk to my personal safety losing substantial ability to operate the vehicle in a predictable and reliable manner. This failure is not anecdotal. There are literally hundreds of unique instances being reported across just one owner's forum alone. Hundreds more on others.
Mfg Campaign: 11624118
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I was driving up my driveway preparing to stop in front of the garage, the Ram accelerated out of control, as if someone else was driving the truck. I could not stop it, even with my foot on the brake, until the truck crashed into my house. Even stopped, the engine was revving/racing until I turned the ignition off.
Corrective Action:
As I was driving up my driveway preparing to stop in front of the garage, the Ram accelerated out of control, as if someone else was driving the truck. I could not stop it, even with my foot on the brake, until the truck crashed into my house. Even stopped, the engine was revving/racing until I turned the ignition off.
Additional Notes:
As I was driving up my driveway preparing to stop in front of the garage, the Ram accelerated out of control, as if someone else was driving the truck. I could not stop it, even with my foot on the brake, until the truck crashed into my house. Even stopped, the engine was revving/racing until I turned the ignition off.
Mfg Campaign: 11623811
Recall Date: Nov 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Corrective Action:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Additional Notes:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Mfg Campaign: 11623048
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Corrective Action:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Additional Notes:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Mfg Campaign: 11623048
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Corrective Action:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Additional Notes:
While coming to a stop, the vehicle shutdown on its own and caused the auto parking break to enable. This caused a disruption in surrounding traffic. There were no warning lights or other indicators either before or after the incident.
Mfg Campaign: 11623048
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11623157
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11623157
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Corrective Action:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Additional Notes:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Mfg Campaign: 11622409
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Corrective Action:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Additional Notes:
Hello. While driving on the highway at 65MPH and decelerating down to 35MPH ,about to take a single-lane, curved, and elevated exit, the vehicle dashboard emitted a ping and engine turned off. The dashboard showed a message indicating to press the brake and push the ON/OFF button to start the vehicle (as it normally does when it is off). The ON/OFF button showed the RUN signal as if the engine was still on. 2 seconds later the ENGINE light turned on. It was followed by several messages in the dashboard including ESC system offline. Then the battery signal, as well as many others, turned on. After coming to a complete stop the vehicle engage the park brake on its own. When pressing the brake and pushing the start button the first time, the ignition engaged and stayed engaged for ~5-7 seconds without actually starting the engine. On the second try, after the ignition disengaged and the start button actually showed the OFF position, the vehicle started as normal. The engine light stayed on but no other noticeable effects were perceived. After turning the vehicle off and restarting it two times the engine light stayed off. The incident was not reproduced over the 24-hour period after its onset. As mentioned before, this happened on the highway and the vehicle was coasted on a single lane feeder until a relatively safe spot was located to stop. However, the safety of the pilot and others was at stake as the pass was very narrow. Fortunately, the driver did not had the need to step out of the vehicle and, after restarting it, managed to drive it to safety. This happened 24 hours ago. No vehicle inspection has been performed yet.
Mfg Campaign: 11622409
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
The contact owns a 2022 Ram 1500 equipped with Bridgestone Tires, Tire Line: Dueler Alenza H/L, Tire Size: 275/55/R20, DOT Number: 7XY1DH82922. The contact stated that while inspecting the tires, he noticed that the front and rear driver's side tires sidewalls were dry rotted. The dealer was notified of the failure. The manufacturer was not notified of the failure. The tires were the original tires. The tires were not replaced. The tire and vehicle failure mileage were approximately 15,000.
Corrective Action:
The contact owns a 2022 Ram 1500 equipped with Bridgestone Tires, Tire Line: Dueler Alenza H/L, Tire Size: 275/55/R20, DOT Number: 7XY1DH82922. The contact stated that while inspecting the tires, he noticed that the front and rear driver's side tires sidewalls were dry rotted. The dealer was notified of the failure. The manufacturer was not notified of the failure. The tires were the original tires. The tires were not replaced. The tire and vehicle failure mileage were approximately 15,000.
Additional Notes:
The contact owns a 2022 Ram 1500 equipped with Bridgestone Tires, Tire Line: Dueler Alenza H/L, Tire Size: 275/55/R20, DOT Number: 7XY1DH82922. The contact stated that while inspecting the tires, he noticed that the front and rear driver's side tires sidewalls were dry rotted. The dealer was notified of the failure. The manufacturer was not notified of the failure. The tires were the original tires. The tires were not replaced. The tire and vehicle failure mileage were approximately 15,000.
Mfg Campaign: 11622276
Recall Date: Oct 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated that the tailgate door would not properly latch and failed to remain secured while closed. While towing a trailer and driving approximately 65 MPH, the tailgate door erroneously opened. During the failure the tailgate door and the front end of the trailer were damaged. The contact stated that the failure had occurred on several occasions while driving. The cause of the failure was not determined. The manufacturer and local dealer were notified but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V904000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated that the tailgate door would not properly latch and failed to remain secured while closed. While towing a trailer and driving approximately 65 MPH, the tailgate door erroneously opened. During the failure the tailgate door and the front end of the trailer were damaged. The contact stated that the failure had occurred on several occasions while driving. The cause of the failure was not determined. The manufacturer and local dealer were notified but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V904000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated that the tailgate door would not properly latch and failed to remain secured while closed. While towing a trailer and driving approximately 65 MPH, the tailgate door erroneously opened. During the failure the tailgate door and the front end of the trailer were damaged. The contact stated that the failure had occurred on several occasions while driving. The cause of the failure was not determined. The manufacturer and local dealer were notified but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V904000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 4,000.
Mfg Campaign: 11621889
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Corrective Action:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Additional Notes:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Mfg Campaign: 11621967
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Corrective Action:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Additional Notes:
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Mfg Campaign: 11621967
Recall Date: Oct 25, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury