Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.
Corrective Action:
BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.
Additional Notes:
BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.
Mfg Campaign: 11185019
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11184831
Recall Date: Mar 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Corrective Action:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Additional Notes:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Mfg Campaign: 11184742
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Corrective Action:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Additional Notes:
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Mfg Campaign: 11184742
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.
Corrective Action:
AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.
Additional Notes:
AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.
Mfg Campaign: 11183828
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TAKATA RECALL
Corrective Action:
TAKATA RECALL
Additional Notes:
TAKATA RECALL
Mfg Campaign: 11183835
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.
Mfg Campaign: 11176245
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM
Corrective Action:
BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM
Additional Notes:
BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM
Mfg Campaign: 11175808
Recall Date: Feb 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK
Corrective Action:
FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK
Additional Notes:
FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK
Mfg Campaign: 11174401
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T
Corrective Action:
THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T
Additional Notes:
THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T
Mfg Campaign: 11170900
Recall Date: Jan 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Corrective Action:
WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Additional Notes:
WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
Mfg Campaign: 11161799
Recall Date: Dec 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES
Corrective Action:
FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES
Additional Notes:
FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES
Mfg Campaign: 11153190
Recall Date: Nov 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Corrective Action:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Additional Notes:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Mfg Campaign: 11153012
Recall Date: Nov 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Corrective Action:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Additional Notes:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Mfg Campaign: 11153012
Recall Date: Nov 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Corrective Action:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Additional Notes:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Mfg Campaign: 11153012
Recall Date: Nov 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Corrective Action:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Additional Notes:
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
Mfg Campaign: 11153012
Recall Date: Nov 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400.
Mfg Campaign: 11151942
Recall Date: Nov 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.
Corrective Action:
AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.
Additional Notes:
AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.
Mfg Campaign: 11145384
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE.
Corrective Action:
SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE.
Additional Notes:
SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE.
Mfg Campaign: 11144751
Recall Date: Nov 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.
Corrective Action:
ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.
Additional Notes:
ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.
Mfg Campaign: 11141962
Recall Date: Oct 22, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury