Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK
Corrective Action:
TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK
Additional Notes:
TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK
Mfg Campaign: 11140026
Recall Date: Oct 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Corrective Action:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Additional Notes:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Mfg Campaign: 11129232
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Corrective Action:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Additional Notes:
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
Mfg Campaign: 11129232
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Corrective Action:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Additional Notes:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Mfg Campaign: 11128162
Recall Date: Sep 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Corrective Action:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Additional Notes:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Mfg Campaign: 11128162
Recall Date: Sep 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Corrective Action:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Additional Notes:
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
Mfg Campaign: 11128162
Recall Date: Sep 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!!
Corrective Action:
I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!!
Additional Notes:
I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!!
Mfg Campaign: 11123954
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Corrective Action:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Additional Notes:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Mfg Campaign: 11122056
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Corrective Action:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Additional Notes:
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
Mfg Campaign: 11122056
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE!
Corrective Action:
WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE!
Additional Notes:
WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE!
Mfg Campaign: 11121988
Recall Date: Aug 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Corrective Action:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Additional Notes:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Mfg Campaign: 11121286
Recall Date: Aug 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Corrective Action:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Additional Notes:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Mfg Campaign: 11121286
Recall Date: Aug 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Corrective Action:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Additional Notes:
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
Mfg Campaign: 11121286
Recall Date: Aug 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Corrective Action:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Additional Notes:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Mfg Campaign: 11120753
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Corrective Action:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Additional Notes:
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
Mfg Campaign: 11120753
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB
Mfg Campaign: 11113770
Recall Date: Jul 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I OBSERVED A OWNER TRYING TO REMOVE THE GAS STATION'S FILLER HOSE AFTER SHUT OFF WITHOUT SUCCESS. ONCE THE VAPOR RECOVERY HOSE NOZEL WAS INSERTED, THE COLLAR ON THE HOSE LOCKED ON THE FILLER TUBE. IT WAS EXTREMELY DIFFICULT TO REMOVE, SO AFTER JERKING ETC IT FINALLY CAME OUT. THE PROBLEM IS THE ANGLE OF THE TUBE AND NO CLEARANCE FROM THE BODY OF THE PICKUP BED.THE OWNER OF THE GAS STATION SAID IT WAS NOT THE FIRST TIME FOR THIS SPECIFIC VEHICLE. HE IS AT MONROE AND WALNUT AT RED BLUFF, CA, 96080. HE IS A VERY CONCERNED OWNER.
Corrective Action:
I OBSERVED A OWNER TRYING TO REMOVE THE GAS STATION'S FILLER HOSE AFTER SHUT OFF WITHOUT SUCCESS. ONCE THE VAPOR RECOVERY HOSE NOZEL WAS INSERTED, THE COLLAR ON THE HOSE LOCKED ON THE FILLER TUBE. IT WAS EXTREMELY DIFFICULT TO REMOVE, SO AFTER JERKING ETC IT FINALLY CAME OUT. THE PROBLEM IS THE ANGLE OF THE TUBE AND NO CLEARANCE FROM THE BODY OF THE PICKUP BED.THE OWNER OF THE GAS STATION SAID IT WAS NOT THE FIRST TIME FOR THIS SPECIFIC VEHICLE. HE IS AT MONROE AND WALNUT AT RED BLUFF, CA, 96080. HE IS A VERY CONCERNED OWNER.
Additional Notes:
I OBSERVED A OWNER TRYING TO REMOVE THE GAS STATION'S FILLER HOSE AFTER SHUT OFF WITHOUT SUCCESS. ONCE THE VAPOR RECOVERY HOSE NOZEL WAS INSERTED, THE COLLAR ON THE HOSE LOCKED ON THE FILLER TUBE. IT WAS EXTREMELY DIFFICULT TO REMOVE, SO AFTER JERKING ETC IT FINALLY CAME OUT. THE PROBLEM IS THE ANGLE OF THE TUBE AND NO CLEARANCE FROM THE BODY OF THE PICKUP BED.THE OWNER OF THE GAS STATION SAID IT WAS NOT THE FIRST TIME FOR THIS SPECIFIC VEHICLE. HE IS AT MONROE AND WALNUT AT RED BLUFF, CA, 96080. HE IS A VERY CONCERNED OWNER.
Mfg Campaign: 11112767
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.
Corrective Action:
STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.
Additional Notes:
STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.
Mfg Campaign: 11111715
Recall Date: Jul 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS
Corrective Action:
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS
Additional Notes:
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS
Mfg Campaign: 11103229
Recall Date: Jul 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DR., CARLSBAD, CA 92008, (760) 814-9664) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DR., CARLSBAD, CA 92008, (760) 814-9664) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DR., CARLSBAD, CA 92008, (760) 814-9664) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.
Mfg Campaign: 11103753
Recall Date: Jun 25, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury