Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Corrective Action:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Additional Notes:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Mfg Campaign: 11258151
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Corrective Action:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Additional Notes:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Mfg Campaign: 11258151
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Corrective Action:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Additional Notes:
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
Mfg Campaign: 11258151
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Corrective Action:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Additional Notes:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Mfg Campaign: 11256897
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Corrective Action:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Additional Notes:
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
Mfg Campaign: 11256897
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Corrective Action:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Additional Notes:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Mfg Campaign: 11256635
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Corrective Action:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Additional Notes:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Mfg Campaign: 11256635
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Corrective Action:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Additional Notes:
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
Mfg Campaign: 11256635
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11256141
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Corrective Action:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Additional Notes:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Mfg Campaign: 11253565
Recall Date: Sep 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Corrective Action:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Additional Notes:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Mfg Campaign: 11253565
Recall Date: Sep 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Corrective Action:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Additional Notes:
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
Mfg Campaign: 11253565
Recall Date: Sep 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.
Corrective Action:
FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.
Additional Notes:
FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.
Mfg Campaign: 11245361
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.
Corrective Action:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.
Additional Notes:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.
Mfg Campaign: 11241750
Recall Date: Aug 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.
Corrective Action:
THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.
Additional Notes:
THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.
Mfg Campaign: 11241065
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB
Mfg Campaign: 11240445
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.
Corrective Action:
TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.
Additional Notes:
TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.
Mfg Campaign: 11231776
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Corrective Action:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Additional Notes:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Mfg Campaign: 11229947
Recall Date: Jul 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Corrective Action:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Additional Notes:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Mfg Campaign: 11229947
Recall Date: Jul 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Corrective Action:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Additional Notes:
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
Mfg Campaign: 11229947
Recall Date: Jul 7, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury