Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.
Corrective Action:
I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.
Additional Notes:
I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.
Mfg Campaign: 11124656
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE LOSS ELECTRICITY WHILE RUNNING ON HIGWAY OR ROAD, AT THE BEGINNING IT STARTED TURNING EVERYTHING OFF AND TURNING ON ABOUT 2 OR 3 SECONDS LATER. PROBLEM STARTED AT THE BEGINNING OF JUNE 2018. THEN ON AUGUST 18 THE CAR TURNED OFF COMPLETELY AND TRANSMISSION TURNED TO PARK BY ITSELF MAKING A LOUD GRINDING SOUND, CAR DID STARTED AGAIN AND WAS TAKEN FOR SERVICE; IT HAPPENED AGAIN ON SEPTEMBER 3, 2018.
Corrective Action:
VEHICLE LOSS ELECTRICITY WHILE RUNNING ON HIGWAY OR ROAD, AT THE BEGINNING IT STARTED TURNING EVERYTHING OFF AND TURNING ON ABOUT 2 OR 3 SECONDS LATER. PROBLEM STARTED AT THE BEGINNING OF JUNE 2018. THEN ON AUGUST 18 THE CAR TURNED OFF COMPLETELY AND TRANSMISSION TURNED TO PARK BY ITSELF MAKING A LOUD GRINDING SOUND, CAR DID STARTED AGAIN AND WAS TAKEN FOR SERVICE; IT HAPPENED AGAIN ON SEPTEMBER 3, 2018.
Additional Notes:
VEHICLE LOSS ELECTRICITY WHILE RUNNING ON HIGWAY OR ROAD, AT THE BEGINNING IT STARTED TURNING EVERYTHING OFF AND TURNING ON ABOUT 2 OR 3 SECONDS LATER. PROBLEM STARTED AT THE BEGINNING OF JUNE 2018. THEN ON AUGUST 18 THE CAR TURNED OFF COMPLETELY AND TRANSMISSION TURNED TO PARK BY ITSELF MAKING A LOUD GRINDING SOUND, CAR DID STARTED AGAIN AND WAS TAKEN FOR SERVICE; IT HAPPENED AGAIN ON SEPTEMBER 3, 2018.
Mfg Campaign: 11124663
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.
Corrective Action:
I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.
Additional Notes:
I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.
Mfg Campaign: 11124231
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NHTSA RECALL NUMBER 18V-486. THE RECALL WAS ANNOUNCED JULY 26, 2018 BUT FCA STILL HAS NOT ISSUED THE PART FOR THIS RECALL AND IT HAS BEEN A FULL MONTH ALREADY. I USE MY BED TO CARRY GOODS ALL THE TIME AND I AM IN FEAR OF THE TAILGATE OPENING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU
Corrective Action:
NHTSA RECALL NUMBER 18V-486. THE RECALL WAS ANNOUNCED JULY 26, 2018 BUT FCA STILL HAS NOT ISSUED THE PART FOR THIS RECALL AND IT HAS BEEN A FULL MONTH ALREADY. I USE MY BED TO CARRY GOODS ALL THE TIME AND I AM IN FEAR OF THE TAILGATE OPENING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU
Additional Notes:
NHTSA RECALL NUMBER 18V-486. THE RECALL WAS ANNOUNCED JULY 26, 2018 BUT FCA STILL HAS NOT ISSUED THE PART FOR THIS RECALL AND IT HAS BEEN A FULL MONTH ALREADY. I USE MY BED TO CARRY GOODS ALL THE TIME AND I AM IN FEAR OF THE TAILGATE OPENING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU
Mfg Campaign: 11123874
Recall Date: Aug 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP NOZZLE BECAME STUCK IN THE FUEL TANK FILLER TUBE. THE CONTACT HAD TO REMOVE THE NOZZLE FROM THE FUEL TANK BY TWISTING AND PULLING WITH FORCE EACH TIME THE FUEL TANK WAS FILLED IN ORDER TO RELEASE THE FUEL PUMP NOZZLE. THE CONTACT SPOKE WITH VICTORVILLE MOTORS (14617 CIVIC DRIVE, VICTORVILLE, CA 92394, (760) 733-8484), BUT THE DEALER STATED THAT THERE WAS NOTHING FOR THEM TO DIAGNOSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FUEL TANK INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP NOZZLE BECAME STUCK IN THE FUEL TANK FILLER TUBE. THE CONTACT HAD TO REMOVE THE NOZZLE FROM THE FUEL TANK BY TWISTING AND PULLING WITH FORCE EACH TIME THE FUEL TANK WAS FILLED IN ORDER TO RELEASE THE FUEL PUMP NOZZLE. THE CONTACT SPOKE WITH VICTORVILLE MOTORS (14617 CIVIC DRIVE, VICTORVILLE, CA 92394, (760) 733-8484), BUT THE DEALER STATED THAT THERE WAS NOTHING FOR THEM TO DIAGNOSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FUEL TANK INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP NOZZLE BECAME STUCK IN THE FUEL TANK FILLER TUBE. THE CONTACT HAD TO REMOVE THE NOZZLE FROM THE FUEL TANK BY TWISTING AND PULLING WITH FORCE EACH TIME THE FUEL TANK WAS FILLED IN ORDER TO RELEASE THE FUEL PUMP NOZZLE. THE CONTACT SPOKE WITH VICTORVILLE MOTORS (14617 CIVIC DRIVE, VICTORVILLE, CA 92394, (760) 733-8484), BUT THE DEALER STATED THAT THERE WAS NOTHING FOR THEM TO DIAGNOSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FUEL TANK INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Mfg Campaign: 11123032
Recall Date: Aug 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.
Corrective Action:
I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.
Additional Notes:
I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.
Mfg Campaign: 11120641
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN ACCELERATING RAPIDLY (A HEAVY FOOT ON THE GAS PEDAL) THE VEHICLE OFTEN REMAINS IN ACCELERATION MODE ONCE THE PEDAL IS RELEASED, AND THE VEHICLE CONTINUES TO INCREASE ITS VELOCITY. BRAKING DOES NOT FIX THIS ISSUE. TWICE NOW I'VE HAD TO SWITCH THE TRUCK TO NEUTRAL, AND LET THE COMPUTER FIGURE OUT I DIDN'T WANT THE GAS PEDAL ANYMORE. THIS WAS A RESULT OF MERGING ONTO A FREEWAY, AND PASSING ANOTHER VEHICLE.
Corrective Action:
WHEN ACCELERATING RAPIDLY (A HEAVY FOOT ON THE GAS PEDAL) THE VEHICLE OFTEN REMAINS IN ACCELERATION MODE ONCE THE PEDAL IS RELEASED, AND THE VEHICLE CONTINUES TO INCREASE ITS VELOCITY. BRAKING DOES NOT FIX THIS ISSUE. TWICE NOW I'VE HAD TO SWITCH THE TRUCK TO NEUTRAL, AND LET THE COMPUTER FIGURE OUT I DIDN'T WANT THE GAS PEDAL ANYMORE. THIS WAS A RESULT OF MERGING ONTO A FREEWAY, AND PASSING ANOTHER VEHICLE.
Additional Notes:
WHEN ACCELERATING RAPIDLY (A HEAVY FOOT ON THE GAS PEDAL) THE VEHICLE OFTEN REMAINS IN ACCELERATION MODE ONCE THE PEDAL IS RELEASED, AND THE VEHICLE CONTINUES TO INCREASE ITS VELOCITY. BRAKING DOES NOT FIX THIS ISSUE. TWICE NOW I'VE HAD TO SWITCH THE TRUCK TO NEUTRAL, AND LET THE COMPUTER FIGURE OUT I DIDN'T WANT THE GAS PEDAL ANYMORE. THIS WAS A RESULT OF MERGING ONTO A FREEWAY, AND PASSING ANOTHER VEHICLE.
Mfg Campaign: 11119540
Recall Date: Aug 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT EXTREMELY LOW SPEED THE FRONT COLLISION WARNING SENSOR WILL OCCASIONALLY FALSELY WARN OF AN OBJECT PRESENT. NUMEROUS REPAIRS HAVE BEEN ATTEMPTED BUT THE PROBLEM PERSISTS. DEALER CLAIMS WE ARE THE ONLY ONES WHO HAVE EVER REPORTED THIS PROBLEM. WAITING FOR FCA TO DECIDE WHAT TO DO NEXT. I HAVE VIDEOS OF THE EVENTS BUT CURRENTLY NO STILL PHOTOS. THIS HAS HAPPENED SEVERAL DOZEN TIMES STARTING IN DEC 2016 AND AS RECENTLY AS AUG 6, 2018.
Corrective Action:
AT EXTREMELY LOW SPEED THE FRONT COLLISION WARNING SENSOR WILL OCCASIONALLY FALSELY WARN OF AN OBJECT PRESENT. NUMEROUS REPAIRS HAVE BEEN ATTEMPTED BUT THE PROBLEM PERSISTS. DEALER CLAIMS WE ARE THE ONLY ONES WHO HAVE EVER REPORTED THIS PROBLEM. WAITING FOR FCA TO DECIDE WHAT TO DO NEXT. I HAVE VIDEOS OF THE EVENTS BUT CURRENTLY NO STILL PHOTOS. THIS HAS HAPPENED SEVERAL DOZEN TIMES STARTING IN DEC 2016 AND AS RECENTLY AS AUG 6, 2018.
Additional Notes:
AT EXTREMELY LOW SPEED THE FRONT COLLISION WARNING SENSOR WILL OCCASIONALLY FALSELY WARN OF AN OBJECT PRESENT. NUMEROUS REPAIRS HAVE BEEN ATTEMPTED BUT THE PROBLEM PERSISTS. DEALER CLAIMS WE ARE THE ONLY ONES WHO HAVE EVER REPORTED THIS PROBLEM. WAITING FOR FCA TO DECIDE WHAT TO DO NEXT. I HAVE VIDEOS OF THE EVENTS BUT CURRENTLY NO STILL PHOTOS. THIS HAS HAPPENED SEVERAL DOZEN TIMES STARTING IN DEC 2016 AND AS RECENTLY AS AUG 6, 2018.
Mfg Campaign: 11118553
Recall Date: Aug 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TRUNK DOOR LATELY, IS OPENING CONSTANTLY EITHER WHEN DRIVING OR IN A STOP
Corrective Action:
THE TRUNK DOOR LATELY, IS OPENING CONSTANTLY EITHER WHEN DRIVING OR IN A STOP
Additional Notes:
THE TRUNK DOOR LATELY, IS OPENING CONSTANTLY EITHER WHEN DRIVING OR IN A STOP
Mfg Campaign: 11118271
Recall Date: Aug 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Corrective Action:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Additional Notes:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Mfg Campaign: 11115646
Recall Date: Aug 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Corrective Action:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Additional Notes:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Mfg Campaign: 11115646
Recall Date: Aug 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Corrective Action:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Additional Notes:
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Mfg Campaign: 11115646
Recall Date: Aug 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Mfg Campaign: 11115284
Recall Date: Aug 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Corrective Action:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Additional Notes:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Mfg Campaign: 11114273
Recall Date: Jul 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Corrective Action:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Additional Notes:
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Mfg Campaign: 11114273
Recall Date: Jul 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Corrective Action:
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Additional Notes:
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Mfg Campaign: 11114288
Recall Date: Jul 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11114101
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.
Corrective Action:
WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.
Additional Notes:
WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.
Mfg Campaign: 11113297
Recall Date: Jul 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.
Corrective Action:
OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.
Additional Notes:
OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.
Mfg Campaign: 11112019
Recall Date: Jul 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11111133
Recall Date: Jul 13, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury