RAM 1500 2016

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
25
Recalls

Complaints & Recalls

1.8K Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V475000 SAFETY RECALL
58K Vehicles Affected
Recall Date: Aug 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W58
Notice Date: Feb 18, 2021
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V486000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Jul 27, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U74
Notice Date: Sep 17, 2018
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V821000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T79
Notice Date: Feb 26, 2018
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V302000 SAFETY RECALL
1M Vehicles Affected
Recall Date: May 9, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Potential Risk:
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T25
Notice Date: Jun 26, 2017
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V198000 SAFETY RECALL
30 Vehicles Affected
Recall Date: Mar 23, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

Potential Risk:
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T20
Notice Date: Apr 24, 2017
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V301000 SAFETY RECALL
64 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.

Potential Risk:
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S32
Notice Date: Jul 5, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16E041000 SAFETY RECALL
345 Vehicles Affected
Recall Date: May 16, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Potential Risk:
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
FREE Recall Solution:
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S30
Notice Date: Jul 1, 2016
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 16V167000 SAFETY RECALL
440 Vehicles Affected
Recall Date: Mar 23, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.

Potential Risk:
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: S19
Notice Date: May 16, 2016
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
NHTSA Campaign: 15V663000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Oct 16, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.

Potential Risk:
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R58
Notice Date: Dec 2, 2015
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
NHTSA Campaign: 15V661000 SAFETY RECALL
61.9K Vehicles Affected
Recall Date: Oct 15, 2015
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.

Potential Risk:
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: R59
Notice Date: Nov 23, 2015
Recall Date: Oct 15, 2015

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11270870 Other
Oct 24, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.

Corrective Action:

THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.

Additional Notes:

THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.

Manufacturer: RAM
Mfg Campaign: 11270870
Notice Date: Oct 24, 2019
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Campaign: 11270257 Other
Oct 22, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP

Corrective Action:

I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP

Additional Notes:

I HAVE A RAM 2016 ON MORE THAN ONE OCCASION MY TRUCK ACCELERATED ON IT'S OWN WHILE I WAS DRIVING. ONCE ON THE INTERSTATE GOING AROUND 70 MPH (HAD 3 PASSENGERS WITH ME) AND TWICE TODAY 10/22/19 IN MORNING TRAFFIC AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. IT TOOK HITTING THE BRAKES SEVERAL TIMES TO STOP. I TOOK IT TO THE DEALERSHIP

Manufacturer: RAM
Mfg Campaign: 11270257
Notice Date: Oct 22, 2019
Recall Date: Oct 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11269886 Other
Oct 21, 2019
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Manufacturer: RAM
Mfg Campaign: 11269886
Notice Date: Oct 21, 2019
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11270043 Other
Oct 21, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET

Corrective Action:

WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET

Additional Notes:

WHILE DRIVING WITH CRUISE CONTROL ON AND I HAVE TO HIT THE BRAKE TO KICK THE CRUISE CONTROL OFF .SOMETIMES WHEN I PUSH THE BUTTON TO KICK IT BACK ON IT WILL NOT GO BACK ON, SO I TURN THE CRUISE OFF AND BACK ON IT WILL NOT WORK UNTIL I STOP AND TURN THE TRUCK OFF AND START IT BACK UP BEFORE THE CRUISE CONTROL WILL RESET

Manufacturer: RAM
Mfg Campaign: 11270043
Notice Date: Oct 21, 2019
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11268656 Other
Oct 15, 2019
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S BACKUP CAMERA WOULD NOT OPERATE PROPERLY. THE SCREEN WAS EITHER DARK OR SHOWED A SCRAMBLED IMAGE. THE CONTACT STATED THAT A SOFTWARE UPDATE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO PERFORM THE UPDATE, BUT THE SAME WARNING INDICATOR ILLUMINATED AND NO UPDATE OCCURRED. THE CONTACT TOOK THE VEHICLE TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (5340 HWY 70 W, MOREHEAD CITY, NC 28557, 252-247-2003) AND WAS INFORMED THAT THE BACKUP CAMERA WAS DEFECTIVE. THE CAMERA WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,781.

Manufacturer: RAM
Mfg Campaign: 11268656
Notice Date: Oct 15, 2019
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Campaign: 11268164 Other
Oct 13, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON

Corrective Action:

CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON

Additional Notes:

CRUISE CONTROL WILL NOT ACTIVATE UNTIL THE BUTTON IS PRESSED 6 OR 7 TIMES, TAKING YOUR ATTENTION FROM THE ROAD TO THE DISPLAY TO SEE IF IT TURNS ON

Manufacturer: RAM
Mfg Campaign: 11268164
Notice Date: Oct 13, 2019
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Campaign: 11267104 Other
Oct 8, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WAS DRIVING MY TRUCK ON THE HIGHWAY WHEN I NOTICED MESSAGE ON INSTRUMENT PANEL STATING FUEL SENSOR FAILED, CHECK ENGINE LIGHT CAME ON, AND FUEL NEEDLE WENT FROM 3/ 4 FULL TO EMPTY, AND BACK TO 3/ 4 FULL TO BACK TO EMPTY, WITH ANOTHER MESSAGE STATING LOW FUEL

Corrective Action:

WAS DRIVING MY TRUCK ON THE HIGHWAY WHEN I NOTICED MESSAGE ON INSTRUMENT PANEL STATING FUEL SENSOR FAILED, CHECK ENGINE LIGHT CAME ON, AND FUEL NEEDLE WENT FROM 3/ 4 FULL TO EMPTY, AND BACK TO 3/ 4 FULL TO BACK TO EMPTY, WITH ANOTHER MESSAGE STATING LOW FUEL

Additional Notes:

WAS DRIVING MY TRUCK ON THE HIGHWAY WHEN I NOTICED MESSAGE ON INSTRUMENT PANEL STATING FUEL SENSOR FAILED, CHECK ENGINE LIGHT CAME ON, AND FUEL NEEDLE WENT FROM 3/ 4 FULL TO EMPTY, AND BACK TO 3/ 4 FULL TO BACK TO EMPTY, WITH ANOTHER MESSAGE STATING LOW FUEL

Manufacturer: RAM
Mfg Campaign: 11267104
Notice Date: Oct 8, 2019
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11267156 Other
Oct 8, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Manufacturer: RAM
Mfg Campaign: 11267156
Notice Date: Oct 8, 2019
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11267156 Other
Oct 8, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH, THE HEADLIGHTS CEASED WITHOUT WARNING. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS WHEN OPERATING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FREMONT MOTOR CASPER (6101 E 2ND ST, CASPER, WY 82609, (307) 462-5508) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONTROL MODULE WAS DEFECTIVE. THE DEALER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND HAVE AN INVESTIGATION STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500.

Manufacturer: RAM
Mfg Campaign: 11267156
Notice Date: Oct 8, 2019
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11265901 Other
Oct 3, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE HEADLIGHTS WERE REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,948.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE HEADLIGHTS WERE REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,948.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE HEADLIGHTS WERE REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,948.

Manufacturer: RAM
Mfg Campaign: 11265901
Notice Date: Oct 3, 2019
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Campaign: 11265902 Other
Oct 3, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS HAD TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE HEADLIGHTS REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,697.

Corrective Action:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS HAD TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE HEADLIGHTS REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,697.

Additional Notes:

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS WOULD BURN OUT AND NEEDED TO BE REPLACED OFTEN. THE CONTACT STATED THAT THE HEADLIGHTS HAD TO BE REPLACED APPROXIMATELY ONCE EVERY 2-3 MONTHS. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE HEADLIGHTS REPLACED EACH TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,697.

Manufacturer: RAM
Mfg Campaign: 11265902
Notice Date: Oct 3, 2019
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Campaign: 11266011 Other
Oct 3, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE TAILGATE LATCH AND BACKUP CAMERA. THE LATCH DOES NOT LOCK WITH THE KEY FOB OR KEY. AT THE TIME THIS OCCURRED THE BACKUP CAMERA STOPPED WORKING. WE NO LONGER CAN USE THE CAMERA. YOU CAN HEAR THE CLICKING SOUND WHEN TRYING TO REMOTE LOCK THE TAILGATE BUT IT FAILS TO LOCK.

Corrective Action:

THE TAILGATE LATCH AND BACKUP CAMERA. THE LATCH DOES NOT LOCK WITH THE KEY FOB OR KEY. AT THE TIME THIS OCCURRED THE BACKUP CAMERA STOPPED WORKING. WE NO LONGER CAN USE THE CAMERA. YOU CAN HEAR THE CLICKING SOUND WHEN TRYING TO REMOTE LOCK THE TAILGATE BUT IT FAILS TO LOCK.

Additional Notes:

THE TAILGATE LATCH AND BACKUP CAMERA. THE LATCH DOES NOT LOCK WITH THE KEY FOB OR KEY. AT THE TIME THIS OCCURRED THE BACKUP CAMERA STOPPED WORKING. WE NO LONGER CAN USE THE CAMERA. YOU CAN HEAR THE CLICKING SOUND WHEN TRYING TO REMOTE LOCK THE TAILGATE BUT IT FAILS TO LOCK.

Manufacturer: RAM
Mfg Campaign: 11266011
Notice Date: Oct 3, 2019
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Campaign: 11258925 Other
Sep 30, 2019
Defect Description:

ENGINE

Potential Consequences:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Corrective Action:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Additional Notes:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Manufacturer: RAM
Mfg Campaign: 11258925
Notice Date: Sep 30, 2019
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11258925 Other
Sep 30, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Corrective Action:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Additional Notes:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Manufacturer: RAM
Mfg Campaign: 11258925
Notice Date: Sep 30, 2019
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11258925 Other
Sep 30, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Corrective Action:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Additional Notes:

I BOUGHT MY TRUCK ON THE 25TH AT 6PM. AND AT 7P ON THE 26TH IT HAD CAUGHT FIRE ON THE HIGHWAY AND BURNT RO THE GROUND WITH ME AND MY PREGNANT WIFE IN THE TRUCK. I HEARD TICKING COMING FROM THE MOTOR FOLLOWED BY A LOUD POP AND THEN LOST ALL POWER NO GAS RESPONSE AND COASTED TO BREAKDOWN LANE JUST BARLEY GOT MI WIFE OUT OF THE TRUCK AND THE TRUCK WAS FULLY ELGUFFED.

Manufacturer: RAM
Mfg Campaign: 11258925
Notice Date: Sep 30, 2019
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Campaign: 11258850 Other
Sep 29, 2019
Defect Description:

ENGINE

Potential Consequences:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: RAM
Mfg Campaign: 11258850
Notice Date: Sep 29, 2019
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11258850 Other
Sep 29, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: RAM
Mfg Campaign: 11258850
Notice Date: Sep 29, 2019
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11258850 Other
Sep 29, 2019
Defect Description:

FUEL SYSTEM, DIESEL

Potential Consequences:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

I OWN A 2016 DODGE RAM ECO DIESEL THAT WAS FORCED TO HAVE THE EPA UPDATE COMPLETED AS PART OF THE CLASS ACTION SETTLEMENT. SINCE THE UPDATE WAS COMPLETED I HAVE BEEN HAVING ISSUES WITH INCONSISTENT POWER AND ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS ALMOST RESULTED IN COLLISIONS ON SEVERAL OCCASIONS. THIS ISSUE IS ESPECIALLY DANGEROUS WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC AND THE TRUCK DECIDES TO DELAY 2-3 SECONDS IN THE ACCELERATION PROCESS. I HAVE CONTACTED THE DEALER AS WELL AS THE MANUFACTURER AND HAVE BEEN MET WITH STONE WALKING BUG BOTH OF THEM. I HAVE COMPLAINED SEVERAL TIMES BUT THEY REFUSE TO EVEN TAKE THE TRUCK IN FOR DIAGNOSTICS SITTING THE LACK OF ENGINE TROUBLE CODES. THE MANUFACTURER ANGRILY REFERS ME TO THE DEPARTMENT THAT IS HANDLING THE SETTLEMENT AND STATES THAT THE EPA IS MAKING THEM DO THIS AND THERE IS NOTHING THEY CAN DO. WHEN I TRY REACHING OUT TO THE DEPARTMENT HANDLING THE RECALL/SETTLEMENT IT IS MET WITH UNREACHABLE AGENTS AND AN ENDLESS LOOP ON A PHONE SYSTEM. AT THIS POINT I FEARFUL TO DRIVE THE TRUCK AND ESPECIALLY TRANSPORT MY CHILD IN IT. I AM AT A WITS END AND AM ASKING FOR INVOLVEMENT FROM YOUR ORGANIZATION. MY NAME IS [XXX] AND CAN BE REACHED AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: RAM
Mfg Campaign: 11258850
Notice Date: Sep 29, 2019
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11258697 Other
Sep 28, 2019
Defect Description:

ENGINE

Potential Consequences:

ECO DIESEL ENGINE WAS REPROGRAMMED BY RAM FOR AN EMISSIONS RECALL. ENGINE DOES NOT OPERATE LIKE IT DID BEFORE THE SOFTWARE UPDATE. WHEN COLD, THERE IS A NOTICEABLE ACCELERATION LAG. THIS PRESENTS A DANGER WHEN PULLING INTO ANY TYPE OF TRAFFIC. THE LAG WILL DISAPPEAR ONCE THE TRUCK HAS BEEN DRIVEN A BIT AND THE ENGINE WARMS UP. MILEAGE HAS ALSO BEEN DIMINISHED NOTICEABLY SINCE THE SOFTWARE UPDATE. I WOULD THINK THAT THE INTENDED EMISSION REDUCTION THAT WAS TARGETED BY THIS UPDATE HAS BEEN OFFSET BY AN INCREASED BURNING OF FUEL. I'M DISAPPOINTED. WOULD LOVE TO HAVE MY TRUCK BACK OPERATING AS BEFORE THE EMISSIONS UPDATE.

Corrective Action:

ECO DIESEL ENGINE WAS REPROGRAMMED BY RAM FOR AN EMISSIONS RECALL. ENGINE DOES NOT OPERATE LIKE IT DID BEFORE THE SOFTWARE UPDATE. WHEN COLD, THERE IS A NOTICEABLE ACCELERATION LAG. THIS PRESENTS A DANGER WHEN PULLING INTO ANY TYPE OF TRAFFIC. THE LAG WILL DISAPPEAR ONCE THE TRUCK HAS BEEN DRIVEN A BIT AND THE ENGINE WARMS UP. MILEAGE HAS ALSO BEEN DIMINISHED NOTICEABLY SINCE THE SOFTWARE UPDATE. I WOULD THINK THAT THE INTENDED EMISSION REDUCTION THAT WAS TARGETED BY THIS UPDATE HAS BEEN OFFSET BY AN INCREASED BURNING OF FUEL. I'M DISAPPOINTED. WOULD LOVE TO HAVE MY TRUCK BACK OPERATING AS BEFORE THE EMISSIONS UPDATE.

Additional Notes:

ECO DIESEL ENGINE WAS REPROGRAMMED BY RAM FOR AN EMISSIONS RECALL. ENGINE DOES NOT OPERATE LIKE IT DID BEFORE THE SOFTWARE UPDATE. WHEN COLD, THERE IS A NOTICEABLE ACCELERATION LAG. THIS PRESENTS A DANGER WHEN PULLING INTO ANY TYPE OF TRAFFIC. THE LAG WILL DISAPPEAR ONCE THE TRUCK HAS BEEN DRIVEN A BIT AND THE ENGINE WARMS UP. MILEAGE HAS ALSO BEEN DIMINISHED NOTICEABLY SINCE THE SOFTWARE UPDATE. I WOULD THINK THAT THE INTENDED EMISSION REDUCTION THAT WAS TARGETED BY THIS UPDATE HAS BEEN OFFSET BY AN INCREASED BURNING OF FUEL. I'M DISAPPOINTED. WOULD LOVE TO HAVE MY TRUCK BACK OPERATING AS BEFORE THE EMISSIONS UPDATE.

Manufacturer: RAM
Mfg Campaign: 11258697
Notice Date: Sep 28, 2019
Recall Date: Sep 28, 2019
Chrysler (fca Us, Llc)
Campaign: 11258693 Other
Sep 28, 2019
Defect Description:

ENGINE

Potential Consequences:

I OWN A RAM 1500 ECODIESEL 2016 LARAMIE. I GOT THE AEM EMISSION RECALL AND THE LIKE OTHER PEOPLE I HAVE AN ACCELERATION PROBLEM AFTER THE RECALL. I HAVE BEEN TO DEALERSHIP ABOUT IT. I HAVE PUT TICKETS INTO FCA AND THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE. HERE IS A VIDEO OF THE ISSUE. HTTPS://YOUTU.BE/QLT7XPLKA3A THIS IS SEVER WHEN THE TRUCK IS COLD. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS TRUCK. I WILL NOT PUT MY 5 YEAR SON IN THE TRUCK IF IT IS COLD. ANY HELP YOU CAN PROVID E ON THIS ISSUE WOULD BE APPRECIATED.

Corrective Action:

I OWN A RAM 1500 ECODIESEL 2016 LARAMIE. I GOT THE AEM EMISSION RECALL AND THE LIKE OTHER PEOPLE I HAVE AN ACCELERATION PROBLEM AFTER THE RECALL. I HAVE BEEN TO DEALERSHIP ABOUT IT. I HAVE PUT TICKETS INTO FCA AND THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE. HERE IS A VIDEO OF THE ISSUE. HTTPS://YOUTU.BE/QLT7XPLKA3A THIS IS SEVER WHEN THE TRUCK IS COLD. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS TRUCK. I WILL NOT PUT MY 5 YEAR SON IN THE TRUCK IF IT IS COLD. ANY HELP YOU CAN PROVID E ON THIS ISSUE WOULD BE APPRECIATED.

Additional Notes:

I OWN A RAM 1500 ECODIESEL 2016 LARAMIE. I GOT THE AEM EMISSION RECALL AND THE LIKE OTHER PEOPLE I HAVE AN ACCELERATION PROBLEM AFTER THE RECALL. I HAVE BEEN TO DEALERSHIP ABOUT IT. I HAVE PUT TICKETS INTO FCA AND THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE. HERE IS A VIDEO OF THE ISSUE. HTTPS://YOUTU.BE/QLT7XPLKA3A THIS IS SEVER WHEN THE TRUCK IS COLD. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS TRUCK. I WILL NOT PUT MY 5 YEAR SON IN THE TRUCK IF IT IS COLD. ANY HELP YOU CAN PROVID E ON THIS ISSUE WOULD BE APPRECIATED.

Manufacturer: RAM
Mfg Campaign: 11258693
Notice Date: Sep 28, 2019
Recall Date: Sep 28, 2019

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