Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
P026AB ERROR CODE FOR 3 WAY COOLANT BYPASS VALVE CAUSING CHECK ENGINE LIGHT TO BE ON ALL THE TIME. MECHANIC SAYS WON'T CAUSE HARM TO VEHICLE, BUT MIGHT EFFECT ABILITY TO DEFROST PROPERLY. RESEARCH SUGGESTS THIS IS A COMMON PROBLEM IN THIS YEAR RANGE AND HAS BEEN A SAFETY RECALL IN PREVIOUS YEARS FOR MODELS OLDER THAN THIS.
Corrective Action:
P026AB ERROR CODE FOR 3 WAY COOLANT BYPASS VALVE CAUSING CHECK ENGINE LIGHT TO BE ON ALL THE TIME. MECHANIC SAYS WON'T CAUSE HARM TO VEHICLE, BUT MIGHT EFFECT ABILITY TO DEFROST PROPERLY. RESEARCH SUGGESTS THIS IS A COMMON PROBLEM IN THIS YEAR RANGE AND HAS BEEN A SAFETY RECALL IN PREVIOUS YEARS FOR MODELS OLDER THAN THIS.
Additional Notes:
P026AB ERROR CODE FOR 3 WAY COOLANT BYPASS VALVE CAUSING CHECK ENGINE LIGHT TO BE ON ALL THE TIME. MECHANIC SAYS WON'T CAUSE HARM TO VEHICLE, BUT MIGHT EFFECT ABILITY TO DEFROST PROPERLY. RESEARCH SUGGESTS THIS IS A COMMON PROBLEM IN THIS YEAR RANGE AND HAS BEEN A SAFETY RECALL IN PREVIOUS YEARS FOR MODELS OLDER THAN THIS.
Mfg Campaign: 11288184
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Corrective Action:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Additional Notes:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Mfg Campaign: 11288280
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Corrective Action:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Additional Notes:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Mfg Campaign: 11288280
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Corrective Action:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Additional Notes:
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Mfg Campaign: 11288280
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN. ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (LOCATED AT 600 PLEASANT GROVE RD, MT. JULIET, TN 37122, (615) 288-8525) WAS CONTACTED AND THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN. ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (LOCATED AT 600 PLEASANT GROVE RD, MT. JULIET, TN 37122, (615) 288-8525) WAS CONTACTED AND THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN. ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (LOCATED AT 600 PLEASANT GROVE RD, MT. JULIET, TN 37122, (615) 288-8525) WAS CONTACTED AND THE CONTACT STATED THAT THEY EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11287869
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Corrective Action:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Additional Notes:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Mfg Campaign: 11288031
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Corrective Action:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Additional Notes:
VEHICLE STALLED OUT WHILE DRIVING AT LOW SPEED IN THE CITY .TRIED TO RESTART THEN BEGAN SPUTTERING AND ULTIMATELY DIED . VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS TOLD IT WAS A BAD FUEL RELAY FOUND IN THE TIPM SYSTEM.
Mfg Campaign: 11288031
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Corrective Action:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Additional Notes:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Mfg Campaign: 11287400
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Corrective Action:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Additional Notes:
I PURCHASED A NEW 2106 RAM 1500 ECODIESEL IN 2016 FROM A DEALER. THERE WAS AN EMISSIONS RECALL FOR WHICH I TOOK TO THE DEALER AND HAD DONE ACCORDING TO THE MANUFACTURER. SINCE THE RECALL WAS COMPLETED I HAVE HAD A SERIOUS LAG IN ACCELERATION. THERE IS NOW A 3 TO 4 SECOND DELAY AT 3/4 THROTTLE BEFORE THE TRUCK TAKES OFF IN A LURCH. I ASKED THE DEALER HOW THIS CAN BE FIXED TO ACCELERATE AS BEFORE THE RECALL AND THEY SAID THERE WAS NOTHING THEY COULD AND THAT THEY WOULD NOT UNDO THE COMPUTER CHANGES. I LIVE OFF A BUSY STREET AND TRYING TO FLOW INTO TRAFFIC IS A REAL CHALLENGE AND A SAFETY HAZARD. I'M AFRAID TO LEND MY TRUCK TO FAMILY AND FRIENDS BECAUSE OF THE SAFETY HAZARD AND WANTED TO MAKE SURE A COMPLAINT HAS BEEN FILED.
Mfg Campaign: 11287400
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL GAUGE GOES TO EMPTY WHEN IT IS FULL. BAD FUEL SENSOR. IT BASICALLY BOUNCES AROUND WHEN I FILL IT UP AND THEN RETURNS TO EMPTY. THE DEALERSHIP ACKNOWLEDGES THIS IS A VERY COMMON PROBLEM. I CAN'T ALLOW MY WIFE AND FOUR CHILDREN TO DRIVE LONG DISTANCES IF THEY DON'T KNOW HOW MUCH FUEL IS IN THE TANK. EXTREME SAFETY CONCERN IN DESERT AREA. THIS NEEDS TO BE ADDRESSED AT A LARGE SCALE.
Corrective Action:
THE FUEL GAUGE GOES TO EMPTY WHEN IT IS FULL. BAD FUEL SENSOR. IT BASICALLY BOUNCES AROUND WHEN I FILL IT UP AND THEN RETURNS TO EMPTY. THE DEALERSHIP ACKNOWLEDGES THIS IS A VERY COMMON PROBLEM. I CAN'T ALLOW MY WIFE AND FOUR CHILDREN TO DRIVE LONG DISTANCES IF THEY DON'T KNOW HOW MUCH FUEL IS IN THE TANK. EXTREME SAFETY CONCERN IN DESERT AREA. THIS NEEDS TO BE ADDRESSED AT A LARGE SCALE.
Additional Notes:
THE FUEL GAUGE GOES TO EMPTY WHEN IT IS FULL. BAD FUEL SENSOR. IT BASICALLY BOUNCES AROUND WHEN I FILL IT UP AND THEN RETURNS TO EMPTY. THE DEALERSHIP ACKNOWLEDGES THIS IS A VERY COMMON PROBLEM. I CAN'T ALLOW MY WIFE AND FOUR CHILDREN TO DRIVE LONG DISTANCES IF THEY DON'T KNOW HOW MUCH FUEL IS IN THE TANK. EXTREME SAFETY CONCERN IN DESERT AREA. THIS NEEDS TO BE ADDRESSED AT A LARGE SCALE.
Mfg Campaign: 11287559
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Mfg Campaign: 11286587
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Mfg Campaign: 11286591
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE IS THREE YEARS OLD WITH ROUGHLY 41K MILES. ENGINE LIGHT COMES ON, CODE READS FUEL PUMP. LIGHT GOES OUT. WEEK OR TWO LATER TRUCK INFO MENU SAYS FUEL SENSOR ERROR AND GAUGE READS EMPTY. RESEARCHED AND SEEN THIS IS A COMMON PROBLEM WITH SIMILAR YEAR MODELS. EVEN DEALERSHIP CONFIRMS THIS. THIS WILL COST 1K TO FIX AS WELL AS A WHOLE DAY AT THE SHOP. WHY ISN'T THIS A RECALL? I'VE NEVER HEARD OF FUEL SENSORS OR PUMPS GOING BAD THIS EARLY. THIS ISSUE ISN'T COVER UNDER POWERTRAIN WARRANTY. IT IS UNDER BUMPER TO BUMPER BUT I'M OUT OF LUCK AS IT'S THREE YEAR/36K MILES. ENGINE LIGHT/SENSOR/GAUGE ISSUE OCCURED WHEN CRANKING IT UP. I TURNED IT OFF AND BACK ON AND THE GAUGE WENT TO THE APPROPRIATE LEVEL ALTHOUGH ENGINE LIGHT IS STILL ON. I USE 87 FUEL.
Corrective Action:
VEHICLE IS THREE YEARS OLD WITH ROUGHLY 41K MILES. ENGINE LIGHT COMES ON, CODE READS FUEL PUMP. LIGHT GOES OUT. WEEK OR TWO LATER TRUCK INFO MENU SAYS FUEL SENSOR ERROR AND GAUGE READS EMPTY. RESEARCHED AND SEEN THIS IS A COMMON PROBLEM WITH SIMILAR YEAR MODELS. EVEN DEALERSHIP CONFIRMS THIS. THIS WILL COST 1K TO FIX AS WELL AS A WHOLE DAY AT THE SHOP. WHY ISN'T THIS A RECALL? I'VE NEVER HEARD OF FUEL SENSORS OR PUMPS GOING BAD THIS EARLY. THIS ISSUE ISN'T COVER UNDER POWERTRAIN WARRANTY. IT IS UNDER BUMPER TO BUMPER BUT I'M OUT OF LUCK AS IT'S THREE YEAR/36K MILES. ENGINE LIGHT/SENSOR/GAUGE ISSUE OCCURED WHEN CRANKING IT UP. I TURNED IT OFF AND BACK ON AND THE GAUGE WENT TO THE APPROPRIATE LEVEL ALTHOUGH ENGINE LIGHT IS STILL ON. I USE 87 FUEL.
Additional Notes:
VEHICLE IS THREE YEARS OLD WITH ROUGHLY 41K MILES. ENGINE LIGHT COMES ON, CODE READS FUEL PUMP. LIGHT GOES OUT. WEEK OR TWO LATER TRUCK INFO MENU SAYS FUEL SENSOR ERROR AND GAUGE READS EMPTY. RESEARCHED AND SEEN THIS IS A COMMON PROBLEM WITH SIMILAR YEAR MODELS. EVEN DEALERSHIP CONFIRMS THIS. THIS WILL COST 1K TO FIX AS WELL AS A WHOLE DAY AT THE SHOP. WHY ISN'T THIS A RECALL? I'VE NEVER HEARD OF FUEL SENSORS OR PUMPS GOING BAD THIS EARLY. THIS ISSUE ISN'T COVER UNDER POWERTRAIN WARRANTY. IT IS UNDER BUMPER TO BUMPER BUT I'M OUT OF LUCK AS IT'S THREE YEAR/36K MILES. ENGINE LIGHT/SENSOR/GAUGE ISSUE OCCURED WHEN CRANKING IT UP. I TURNED IT OFF AND BACK ON AND THE GAUGE WENT TO THE APPROPRIATE LEVEL ALTHOUGH ENGINE LIGHT IS STILL ON. I USE 87 FUEL.
Mfg Campaign: 11282745
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Corrective Action:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Additional Notes:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Mfg Campaign: 11282090
Recall Date: Nov 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Corrective Action:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Additional Notes:
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
Mfg Campaign: 11282090
Recall Date: Nov 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Corrective Action:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Additional Notes:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Mfg Campaign: 11281945
Recall Date: Nov 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Corrective Action:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Additional Notes:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Mfg Campaign: 11281945
Recall Date: Nov 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Corrective Action:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Additional Notes:
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
Mfg Campaign: 11281945
Recall Date: Nov 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...
Corrective Action:
2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...
Additional Notes:
2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...
Mfg Campaign: 11281727
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB
Mfg Campaign: 11281793
Recall Date: Nov 22, 2019
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