Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.
Corrective Action:
I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.
Additional Notes:
I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.
Mfg Campaign: 11281271
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VEHICLE'S HVAC IS ACTIVATED A VERY STRONG SMELL OF EXHAUST FUMES PERMEATES THE CAB OF THE VEHICLE. A HAZE FROM THE EXHAUST ALSO ENTERS INTO THE CAB. BOTH OF THESE OCCURS WHETHER THE VEHICLE IS STOPPED OR MOVING. THIS REQUIRES THAT THE HVAC NOT BE OPERATED.
Corrective Action:
WHEN THE VEHICLE'S HVAC IS ACTIVATED A VERY STRONG SMELL OF EXHAUST FUMES PERMEATES THE CAB OF THE VEHICLE. A HAZE FROM THE EXHAUST ALSO ENTERS INTO THE CAB. BOTH OF THESE OCCURS WHETHER THE VEHICLE IS STOPPED OR MOVING. THIS REQUIRES THAT THE HVAC NOT BE OPERATED.
Additional Notes:
WHEN THE VEHICLE'S HVAC IS ACTIVATED A VERY STRONG SMELL OF EXHAUST FUMES PERMEATES THE CAB OF THE VEHICLE. A HAZE FROM THE EXHAUST ALSO ENTERS INTO THE CAB. BOTH OF THESE OCCURS WHETHER THE VEHICLE IS STOPPED OR MOVING. THIS REQUIRES THAT THE HVAC NOT BE OPERATED.
Mfg Campaign: 11281193
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-
Corrective Action:
BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-
Additional Notes:
BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-
Mfg Campaign: 11280802
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AIR RIDE SUSPENSION FREEZES IN THE WINTER, THE SYSTEM LOCKS OUT AND WON'T TRY AND REINFLATE THE AIRBAGS MAKING THE VEHICLE BOUNCE AS DRIVING. WHEN THE VEHICLE BOUNCES IT BECOMES INCREASINGLY HARDER TO DRIVE ON ICY ROADS. DEALER INSTALLED A NEW BREAKER ON THE SYSTEM, BUT SYSTEM STILL LOCKS OUT. DEALER IDENTIFIED VERBALLY THAT THE VEHICLE IS NOT SUITABLE FOR COLD CLIMATES.
Corrective Action:
AIR RIDE SUSPENSION FREEZES IN THE WINTER, THE SYSTEM LOCKS OUT AND WON'T TRY AND REINFLATE THE AIRBAGS MAKING THE VEHICLE BOUNCE AS DRIVING. WHEN THE VEHICLE BOUNCES IT BECOMES INCREASINGLY HARDER TO DRIVE ON ICY ROADS. DEALER INSTALLED A NEW BREAKER ON THE SYSTEM, BUT SYSTEM STILL LOCKS OUT. DEALER IDENTIFIED VERBALLY THAT THE VEHICLE IS NOT SUITABLE FOR COLD CLIMATES.
Additional Notes:
AIR RIDE SUSPENSION FREEZES IN THE WINTER, THE SYSTEM LOCKS OUT AND WON'T TRY AND REINFLATE THE AIRBAGS MAKING THE VEHICLE BOUNCE AS DRIVING. WHEN THE VEHICLE BOUNCES IT BECOMES INCREASINGLY HARDER TO DRIVE ON ICY ROADS. DEALER INSTALLED A NEW BREAKER ON THE SYSTEM, BUT SYSTEM STILL LOCKS OUT. DEALER IDENTIFIED VERBALLY THAT THE VEHICLE IS NOT SUITABLE FOR COLD CLIMATES.
Mfg Campaign: 11280954
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION
Corrective Action:
THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION
Additional Notes:
THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION
Mfg Campaign: 11279943
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GRINDING NOISE DETECTED FROM THE ENGINE AND THE LOW OIL PRESSURE AND ELECTRICAL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, FLAMES WERE DETECTED UNDER THE HOOD PRIOR TO SMOKE BEING DETECTED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, 707) 382-3208). THE DEALER REFUSED TO SERVICE THE VEHICLE AND HAD IT TOWED BACK TO THE LOCAL TOW LOT. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, (707) 382-3208) DUE TO THE ENGINE STALLING. THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT PROVE THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 70,600.
Corrective Action:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GRINDING NOISE DETECTED FROM THE ENGINE AND THE LOW OIL PRESSURE AND ELECTRICAL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, FLAMES WERE DETECTED UNDER THE HOOD PRIOR TO SMOKE BEING DETECTED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, 707) 382-3208). THE DEALER REFUSED TO SERVICE THE VEHICLE AND HAD IT TOWED BACK TO THE LOCAL TOW LOT. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, (707) 382-3208) DUE TO THE ENGINE STALLING. THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT PROVE THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 70,600.
Additional Notes:
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GRINDING NOISE DETECTED FROM THE ENGINE AND THE LOW OIL PRESSURE AND ELECTRICAL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, FLAMES WERE DETECTED UNDER THE HOOD PRIOR TO SMOKE BEING DETECTED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, 707) 382-3208). THE DEALER REFUSED TO SERVICE THE VEHICLE AND HAD IT TOWED BACK TO THE LOCAL TOW LOT. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, (707) 382-3208) DUE TO THE ENGINE STALLING. THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT PROVE THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 70,600.
Mfg Campaign: 11279511
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Corrective Action:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Additional Notes:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Mfg Campaign: 11279101
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Corrective Action:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Additional Notes:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Mfg Campaign: 11279101
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Corrective Action:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Additional Notes:
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Mfg Campaign: 11279101
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, A LOUD RATTLING NOISE WAS DETECTED. THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT AND HIS SON-IN-LAW DIAGNOSED THE FAILURE AS CYLINDER TWO MISFIRING. THE HEADS WERE REPLACED, BUT THE VEHICLE WAS STILL CURRENTLY AWAITING OTHER REPAIRS. THUNDER CHRYSLER DODGE JEEP RAM (1425 W MAIN ST, BARTOW, FL 33830, (863) 533-0793) WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, A LOUD RATTLING NOISE WAS DETECTED. THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT AND HIS SON-IN-LAW DIAGNOSED THE FAILURE AS CYLINDER TWO MISFIRING. THE HEADS WERE REPLACED, BUT THE VEHICLE WAS STILL CURRENTLY AWAITING OTHER REPAIRS. THUNDER CHRYSLER DODGE JEEP RAM (1425 W MAIN ST, BARTOW, FL 33830, (863) 533-0793) WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, A LOUD RATTLING NOISE WAS DETECTED. THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT AND HIS SON-IN-LAW DIAGNOSED THE FAILURE AS CYLINDER TWO MISFIRING. THE HEADS WERE REPLACED, BUT THE VEHICLE WAS STILL CURRENTLY AWAITING OTHER REPAIRS. THUNDER CHRYSLER DODGE JEEP RAM (1425 W MAIN ST, BARTOW, FL 33830, (863) 533-0793) WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Mfg Campaign: 11279053
Recall Date: Nov 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Corrective Action:
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Additional Notes:
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Mfg Campaign: 11278348
Recall Date: Nov 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.
Corrective Action:
WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.
Additional Notes:
WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.
Mfg Campaign: 11277466
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.
Corrective Action:
2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.
Additional Notes:
2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.
Mfg Campaign: 11277594
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Corrective Action:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Additional Notes:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Mfg Campaign: 11277630
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Corrective Action:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Additional Notes:
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Mfg Campaign: 11277630
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.
Corrective Action:
DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.
Additional Notes:
DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.
Mfg Campaign: 11276995
Recall Date: Oct 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON, SLOWED VEHICLE TO A STOP, SHUT OFF ENGINE, NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. TRIED TO OPEN HOOD BUT IT WAS TOO HOT. NOTICED FLAME UNDER HOOD WITHIN A MINUTE WHOLE ENGINE COMPARTMENT WAS IN FLAMES.
Corrective Action:
DRIVING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON, SLOWED VEHICLE TO A STOP, SHUT OFF ENGINE, NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. TRIED TO OPEN HOOD BUT IT WAS TOO HOT. NOTICED FLAME UNDER HOOD WITHIN A MINUTE WHOLE ENGINE COMPARTMENT WAS IN FLAMES.
Additional Notes:
DRIVING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON, SLOWED VEHICLE TO A STOP, SHUT OFF ENGINE, NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. TRIED TO OPEN HOOD BUT IT WAS TOO HOT. NOTICED FLAME UNDER HOOD WITHIN A MINUTE WHOLE ENGINE COMPARTMENT WAS IN FLAMES.
Mfg Campaign: 11271559
Recall Date: Oct 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEAKING FROM BACK OF MOTOR RESEARCH SAYS IT'S A COMMON PROBLEM COOLANT LINE TO TURBO HAS A PIECE OF RUBBER HOSE UNDER INTAKE AND THE RUBBER CAN'T HOLD UP TO THE TEMP 67000 MILES ON TRUCK
Corrective Action:
COOLANT LEAKING FROM BACK OF MOTOR RESEARCH SAYS IT'S A COMMON PROBLEM COOLANT LINE TO TURBO HAS A PIECE OF RUBBER HOSE UNDER INTAKE AND THE RUBBER CAN'T HOLD UP TO THE TEMP 67000 MILES ON TRUCK
Additional Notes:
COOLANT LEAKING FROM BACK OF MOTOR RESEARCH SAYS IT'S A COMMON PROBLEM COOLANT LINE TO TURBO HAS A PIECE OF RUBBER HOSE UNDER INTAKE AND THE RUBBER CAN'T HOLD UP TO THE TEMP 67000 MILES ON TRUCK
Mfg Campaign: 11271289
Recall Date: Oct 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ECODIESEL MODEL PICKUP WHILE TOWING OUR 4,000 LB TRAVEL TRAILER AT 50 MPH ON A STATE HIGHWAY, 90 MILES INTO A CAMPING/FISHING TRIP, SUDDENLY DISPLAYED SYMBOL AND MESSAGE ALERTS ON THE DASH AND AT THE SAME TIME LOST ENGINE POWER. I WAS ABLE TO KEEP ENOUGH SPEED TO PULL ONTO A DIRT SIDE ROAD WITHIN THE NEXT COUPLE HUNDRED YARDS, THEN COASTED TO A STOP. DURING THE LAST 20 YARDS, THE ENGINE DIED COMPLETELY SO I HAD NO POWER STEERING. AT FULL STOP THERE WAS A STRONG CHEMICAL SMELL IN THE CAB AND GREY SMOKE COMING FROM THE HOOD. WHEN I OPENED THE DRIVER DOOR, GREY SMOKE WAS BILLOWING FROM THE LEFT FRONT WHEEL WELL. WHEN I OPENED THE HOOD, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FLAMES WERE SHOOTING UP FROM BEHIND THE ENGINE, THE INSULATION ON THE UNDERSIDE OF THE HOOD WAS BURNING AND FLAKES OF BURNING INSULATION WERE FLOATING AROUND IN THE ENGINE COMPARTMENT. I WAS ABLE TO PUT OUT THE FIRE WITH AN EXTINGUISHER BEFORE THE ENTIRE TRUCK AND TRAILER AND THE SURROUNDING FOREST CAUGHT ON FIRE. JUST AS THE FLAMES DIED OUT, THE COOLANT RESERVOIR ON TOP OF THE ENGINE BURST AND BOILING COOLANT SPRAYED OUT CREATING A BUNCH OF STEAM AND MORE BAD CHEMICAL SMELL. I ARRANGED FOR THE TRUCK TO BE TOWED TO OUR HOMETOWN DEALER. TRUCK WAS STOCK AND DEALER MAINTAINED. I AM WAITING TO HEAR FROM THE DEALER AND THEIR RAM INVESTIGATOR ON WHAT CAUSED THE FIRE AND HOW THIS MATTER WILL BE HANDLED.
Corrective Action:
ECODIESEL MODEL PICKUP WHILE TOWING OUR 4,000 LB TRAVEL TRAILER AT 50 MPH ON A STATE HIGHWAY, 90 MILES INTO A CAMPING/FISHING TRIP, SUDDENLY DISPLAYED SYMBOL AND MESSAGE ALERTS ON THE DASH AND AT THE SAME TIME LOST ENGINE POWER. I WAS ABLE TO KEEP ENOUGH SPEED TO PULL ONTO A DIRT SIDE ROAD WITHIN THE NEXT COUPLE HUNDRED YARDS, THEN COASTED TO A STOP. DURING THE LAST 20 YARDS, THE ENGINE DIED COMPLETELY SO I HAD NO POWER STEERING. AT FULL STOP THERE WAS A STRONG CHEMICAL SMELL IN THE CAB AND GREY SMOKE COMING FROM THE HOOD. WHEN I OPENED THE DRIVER DOOR, GREY SMOKE WAS BILLOWING FROM THE LEFT FRONT WHEEL WELL. WHEN I OPENED THE HOOD, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FLAMES WERE SHOOTING UP FROM BEHIND THE ENGINE, THE INSULATION ON THE UNDERSIDE OF THE HOOD WAS BURNING AND FLAKES OF BURNING INSULATION WERE FLOATING AROUND IN THE ENGINE COMPARTMENT. I WAS ABLE TO PUT OUT THE FIRE WITH AN EXTINGUISHER BEFORE THE ENTIRE TRUCK AND TRAILER AND THE SURROUNDING FOREST CAUGHT ON FIRE. JUST AS THE FLAMES DIED OUT, THE COOLANT RESERVOIR ON TOP OF THE ENGINE BURST AND BOILING COOLANT SPRAYED OUT CREATING A BUNCH OF STEAM AND MORE BAD CHEMICAL SMELL. I ARRANGED FOR THE TRUCK TO BE TOWED TO OUR HOMETOWN DEALER. TRUCK WAS STOCK AND DEALER MAINTAINED. I AM WAITING TO HEAR FROM THE DEALER AND THEIR RAM INVESTIGATOR ON WHAT CAUSED THE FIRE AND HOW THIS MATTER WILL BE HANDLED.
Additional Notes:
ECODIESEL MODEL PICKUP WHILE TOWING OUR 4,000 LB TRAVEL TRAILER AT 50 MPH ON A STATE HIGHWAY, 90 MILES INTO A CAMPING/FISHING TRIP, SUDDENLY DISPLAYED SYMBOL AND MESSAGE ALERTS ON THE DASH AND AT THE SAME TIME LOST ENGINE POWER. I WAS ABLE TO KEEP ENOUGH SPEED TO PULL ONTO A DIRT SIDE ROAD WITHIN THE NEXT COUPLE HUNDRED YARDS, THEN COASTED TO A STOP. DURING THE LAST 20 YARDS, THE ENGINE DIED COMPLETELY SO I HAD NO POWER STEERING. AT FULL STOP THERE WAS A STRONG CHEMICAL SMELL IN THE CAB AND GREY SMOKE COMING FROM THE HOOD. WHEN I OPENED THE DRIVER DOOR, GREY SMOKE WAS BILLOWING FROM THE LEFT FRONT WHEEL WELL. WHEN I OPENED THE HOOD, THERE WAS A FIRE IN THE ENGINE COMPARTMENT. FLAMES WERE SHOOTING UP FROM BEHIND THE ENGINE, THE INSULATION ON THE UNDERSIDE OF THE HOOD WAS BURNING AND FLAKES OF BURNING INSULATION WERE FLOATING AROUND IN THE ENGINE COMPARTMENT. I WAS ABLE TO PUT OUT THE FIRE WITH AN EXTINGUISHER BEFORE THE ENTIRE TRUCK AND TRAILER AND THE SURROUNDING FOREST CAUGHT ON FIRE. JUST AS THE FLAMES DIED OUT, THE COOLANT RESERVOIR ON TOP OF THE ENGINE BURST AND BOILING COOLANT SPRAYED OUT CREATING A BUNCH OF STEAM AND MORE BAD CHEMICAL SMELL. I ARRANGED FOR THE TRUCK TO BE TOWED TO OUR HOMETOWN DEALER. TRUCK WAS STOCK AND DEALER MAINTAINED. I AM WAITING TO HEAR FROM THE DEALER AND THEIR RAM INVESTIGATOR ON WHAT CAUSED THE FIRE AND HOW THIS MATTER WILL BE HANDLED.
Mfg Campaign: 11271139
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.
Corrective Action:
THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.
Additional Notes:
THIS VEHICLE HAS A 3.0 ECO DIESEL ENGINE. CHRYSLER HAD A RECALL TO UPDATE THIS ENGINE WHICH I HAD THEM DO. EVER SINCE THE UPDATE THERE HAS BEEN A LONG PAUSE AFTER PUSHING ON THE ACCELERATOR TILL THE ENGINE SPEEDS UP. THIS OFTEN TIMES RESULTS IN A DANGEROUS SITUATION WHEN PULLING OUT TO MERGE INTO TRAFFIC. WE LIVE NEAR A BUSY ROUND ABOUT AND WHEN PUSHING ON THE GAS TO ENTER, NOTHING HAPPENS SO YOU PUSH DOWN MORE, THEN ALL AT ONCE IT TAKES OFF LIKE A BULLET AND YOU HOPE YOU DON'T HIT SOMEBODY. I HAVE TAKEN IT BACK TO THE DEALER MORE THAN ONCE AND THEY SAY THEY CAN'T DO ANYTHING TO CORRECT IT. I HAVE CALLED THE RECALL NUMBER AT RAM AND DIDN'T GET ANYWHERE THERE EITHER. THE DEALER SAID THEY GET A LOT OF COMPLAINTS ABOUT THIS BUT THERE IS NO FIX. THIS IS A DANGEROUS SITUATION.
Mfg Campaign: 11270870
Recall Date: Oct 24, 2019
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