Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Corrective Action:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Additional Notes:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Mfg Campaign: 11630463
Recall Date: Dec 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Corrective Action:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Additional Notes:
The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear
Mfg Campaign: 11630463
Recall Date: Dec 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am experiencing the loss of Power Steering I have the Electronic Power Steering issue that a lot of people are having. I have been to 2 mechanics and one being the dealer that says the power steering is faulty and its the same issue that a lot of others are having but Ram tells me that my truck is just out of the recall dates by a couple months and there is nothing they can do they say so I am reaching out to try and get help with this as it is the same issues on the recal
Corrective Action:
I am experiencing the loss of Power Steering I have the Electronic Power Steering issue that a lot of people are having. I have been to 2 mechanics and one being the dealer that says the power steering is faulty and its the same issue that a lot of others are having but Ram tells me that my truck is just out of the recall dates by a couple months and there is nothing they can do they say so I am reaching out to try and get help with this as it is the same issues on the recal
Additional Notes:
I am experiencing the loss of Power Steering I have the Electronic Power Steering issue that a lot of people are having. I have been to 2 mechanics and one being the dealer that says the power steering is faulty and its the same issue that a lot of others are having but Ram tells me that my truck is just out of the recall dates by a couple months and there is nothing they can do they say so I am reaching out to try and get help with this as it is the same issues on the recal
Mfg Campaign: 11629666
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Corrective Action:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Additional Notes:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Mfg Campaign: 11629188
Recall Date: Dec 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Corrective Action:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Additional Notes:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Mfg Campaign: 11629188
Recall Date: Dec 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Corrective Action:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Additional Notes:
Husbands car started making a ticking noise and was loosing power while driving, so we brought it into the dealership. It will be $5796.58 to fix the rocker arms and camshaft. The estimate is for rocker arm roller failed damaging the camshaft. We are thankful that it has not caused any major incidents while driving that would casue serious harm to him and others on the road. Upon doing research we have found that this is a common issue with the engine that is in his Ram 1500, 2016. It was sold to us and we were not informed that this could be an issue. Again, we are thankful that he was not hurt before we were able to get it to the dealership.
Mfg Campaign: 11629188
Recall Date: Dec 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
Mfg Campaign: 11628752
Recall Date: Dec 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The truck lost all steering capability - the RAM dealership said it needs a complete steering electric power steering system replacement, totaling over $4,000.
Corrective Action:
The truck lost all steering capability - the RAM dealership said it needs a complete steering electric power steering system replacement, totaling over $4,000.
Additional Notes:
The truck lost all steering capability - the RAM dealership said it needs a complete steering electric power steering system replacement, totaling over $4,000.
Mfg Campaign: 11628450
Recall Date: Dec 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
Mfg Campaign: 11627937
Recall Date: Nov 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs module has failed on the 2016 Ram 1500. It has illuminated the brake light, abs light, and traction light on my dash permanently. It is disabling abs, cruise control, and now I will not know if any other problems arise in my brake system because the lights stay on permanently. I have been unable to purchase a replacement part because it has been unavailable for over 6 months to purchase. I continuously get told a new part is under engineer review but they just keep extending the date every other month. In the mean time I have no way to repair my vehicle. Absolutely unsafe and unacceptable for a major system (brakes).
Corrective Action:
The abs module has failed on the 2016 Ram 1500. It has illuminated the brake light, abs light, and traction light on my dash permanently. It is disabling abs, cruise control, and now I will not know if any other problems arise in my brake system because the lights stay on permanently. I have been unable to purchase a replacement part because it has been unavailable for over 6 months to purchase. I continuously get told a new part is under engineer review but they just keep extending the date every other month. In the mean time I have no way to repair my vehicle. Absolutely unsafe and unacceptable for a major system (brakes).
Additional Notes:
The abs module has failed on the 2016 Ram 1500. It has illuminated the brake light, abs light, and traction light on my dash permanently. It is disabling abs, cruise control, and now I will not know if any other problems arise in my brake system because the lights stay on permanently. I have been unable to purchase a replacement part because it has been unavailable for over 6 months to purchase. I continuously get told a new part is under engineer review but they just keep extending the date every other month. In the mean time I have no way to repair my vehicle. Absolutely unsafe and unacceptable for a major system (brakes).
Mfg Campaign: 11627414
Recall Date: Nov 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tailgate fell open while in motion. Now it won't latch closed unless I hold it up and lock it with the mechanical key or the keyfob. Online research indicates that recal # U74 should have included this truck but I was never notified. I am the second owner and acquired this truck 05/05/2018.
Corrective Action:
The tailgate fell open while in motion. Now it won't latch closed unless I hold it up and lock it with the mechanical key or the keyfob. Online research indicates that recal # U74 should have included this truck but I was never notified. I am the second owner and acquired this truck 05/05/2018.
Additional Notes:
The tailgate fell open while in motion. Now it won't latch closed unless I hold it up and lock it with the mechanical key or the keyfob. Online research indicates that recal # U74 should have included this truck but I was never notified. I am the second owner and acquired this truck 05/05/2018.
Mfg Campaign: 11627115
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Have recall and have contacted dealership. But have not been resolved. I submitted a complaint here and have not gotten a response. Tracking number is 11611355.
Corrective Action:
Have recall and have contacted dealership. But have not been resolved. I submitted a complaint here and have not gotten a response. Tracking number is 11611355.
Additional Notes:
Have recall and have contacted dealership. But have not been resolved. I submitted a complaint here and have not gotten a response. Tracking number is 11611355.
Mfg Campaign: 11626810
Recall Date: Nov 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Mfg Campaign: 11626351
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Mfg Campaign: 11626351
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated. The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Mfg Campaign: 11626351
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Mfg Campaign: 11626470
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving downhill 50-55 MPH and towing a boat, the brake pedal became hard. The brake pedal was hard to depress. The ABS and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to an independent mechanic who used a code scanner and determined that the failure was related to the ABS module. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Mfg Campaign: 11626470
Recall Date: Nov 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Control Module has faulted and no longer allows for the ABS System, Traction Control System or Cruise Control System to operate properly and also leaves the BRAKE light illuminated (which should indicate the parking brake is engaged). This part has been discontinued by the manufacturer and there is no timeline associated with a replacement part. This allows for the vehicle to be operated without the required ABS system functioning and no feasible timeline to make repairs to this system. The dealer has ran diagnostics to confirm ABS Control Module failure. This problem has caused a dashboard warning light and was brought to a Ram dealership promptly for diagnostics/repair. MOPAR and RamTrucks has been contacted multiple times without a follow up from the company.
Corrective Action:
The ABS Control Module has faulted and no longer allows for the ABS System, Traction Control System or Cruise Control System to operate properly and also leaves the BRAKE light illuminated (which should indicate the parking brake is engaged). This part has been discontinued by the manufacturer and there is no timeline associated with a replacement part. This allows for the vehicle to be operated without the required ABS system functioning and no feasible timeline to make repairs to this system. The dealer has ran diagnostics to confirm ABS Control Module failure. This problem has caused a dashboard warning light and was brought to a Ram dealership promptly for diagnostics/repair. MOPAR and RamTrucks has been contacted multiple times without a follow up from the company.
Additional Notes:
The ABS Control Module has faulted and no longer allows for the ABS System, Traction Control System or Cruise Control System to operate properly and also leaves the BRAKE light illuminated (which should indicate the parking brake is engaged). This part has been discontinued by the manufacturer and there is no timeline associated with a replacement part. This allows for the vehicle to be operated without the required ABS system functioning and no feasible timeline to make repairs to this system. The dealer has ran diagnostics to confirm ABS Control Module failure. This problem has caused a dashboard warning light and was brought to a Ram dealership promptly for diagnostics/repair. MOPAR and RamTrucks has been contacted multiple times without a follow up from the company.
Mfg Campaign: 11625825
Recall Date: Nov 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625788
Recall Date: Nov 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625788
Recall Date: Nov 17, 2024
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