LINCOLN MKC 2017

Complete listing of complaints and recalls for this vehicle

159
Complaints
5
Recalls

Complaints & Recalls

159 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V378000 SAFETY RECALL
142.7K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.

Potential Risk:
An engine compartment fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will add an in-line fuse to the battery monitor sensor power circuit, free of charge. Owner notification letters were mailed August 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S28.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LINCOLN dealer to schedule your FREE recall repair.
Manufacturer: LINCOLN
Mfg Campaign: 23S28
Notice Date: Aug 8, 2023
Recall Date: May 26, 2023

Consumer Complaints

159 Complaints
Ford Motor Company
Campaign: 11536000 Other
Aug 2, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated while attempting to start the vehicle, the vehicle had electric power however, the engine failed to turn over. The vehicle was towed to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced due to a crack in the engine block, allowing coolant intrusion into the engine. The manufacturer was notified of the failure. The failure mileage was 106,286.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated while attempting to start the vehicle, the vehicle had electric power however, the engine failed to turn over. The vehicle was towed to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced due to a crack in the engine block, allowing coolant intrusion into the engine. The manufacturer was notified of the failure. The failure mileage was 106,286.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated while attempting to start the vehicle, the vehicle had electric power however, the engine failed to turn over. The vehicle was towed to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced due to a crack in the engine block, allowing coolant intrusion into the engine. The manufacturer was notified of the failure. The failure mileage was 106,286.

Manufacturer: LINCOLN
Mfg Campaign: 11536000
Notice Date: Aug 2, 2023
Recall Date: Aug 2, 2023
Ford Motor Company
Campaign: 11536058 Other
Aug 2, 2023
Defect Description:

ENGINE

Potential Consequences:

Low coolant level. White exhaust, runs rough without MIL. COOLANT INTRUSION INTO CYLINDER. . TECHNICAL SERVICE BULLETIN: Replace long block engine assembly. . Recall notice?

Corrective Action:

Low coolant level. White exhaust, runs rough without MIL. COOLANT INTRUSION INTO CYLINDER. . TECHNICAL SERVICE BULLETIN: Replace long block engine assembly. . Recall notice?

Additional Notes:

Low coolant level. White exhaust, runs rough without MIL. COOLANT INTRUSION INTO CYLINDER. . TECHNICAL SERVICE BULLETIN: Replace long block engine assembly. . Recall notice?

Manufacturer: LINCOLN
Mfg Campaign: 11536058
Notice Date: Aug 2, 2023
Recall Date: Aug 2, 2023
Ford Motor Company
Campaign: 11535504 Other
Jul 31, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Manufacturer: LINCOLN
Mfg Campaign: 11535504
Notice Date: Jul 31, 2023
Recall Date: Jul 31, 2023
Ford Motor Company
Campaign: 11535504 Other
Jul 31, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that while parked with the engine idling, the engine inadvertently revved. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact noticed a cloud of white smoke coming from the exhaust pipe. Additionally, the contact’s husband stated that after his wife turned the vehicle around to drive back home, he noticed white smoke coming from the exhaust pipe. Upon inspecting under the hood, the contact’s husband noticed that the coolant level was low and added coolant. Additionally, the contact‘s husband diagnosed the vehicle with an ODB code reader and retrieved an engine misfire code. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into cylinder #1 causing engine failure. The vehicle remained at the dealer for further diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Manufacturer: LINCOLN
Mfg Campaign: 11535504
Notice Date: Jul 31, 2023
Recall Date: Jul 31, 2023
Ford Motor Company
Campaign: 11534555 Other
Jul 26, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: LINCOLN
Mfg Campaign: 11534555
Notice Date: Jul 26, 2023
Recall Date: Jul 26, 2023
Ford Motor Company
Campaign: 11534197 Other
Jul 24, 2023
Defect Description:

ENGINE

Potential Consequences:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Corrective Action:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Additional Notes:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Manufacturer: LINCOLN
Mfg Campaign: 11534197
Notice Date: Jul 24, 2023
Recall Date: Jul 24, 2023
Ford Motor Company
Campaign: 11534197 Other
Jul 24, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Corrective Action:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Additional Notes:

The head gasket leaked resulting in having to put in an entirely new engine. The dealer suggested that this was a known issue and that the gasket breaks in the corner. After the replacement, I was told that the manufacturer improved the gasket and I should not see this issue happen again. When the gasket blew, there was an immediate loss of power going down the expressway.

Manufacturer: LINCOLN
Mfg Campaign: 11534197
Notice Date: Jul 24, 2023
Recall Date: Jul 24, 2023
Ford Motor Company
Campaign: 11532664 Other
Jul 17, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: LINCOLN
Mfg Campaign: 11532664
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023
Ford Motor Company
Campaign: 11531592 Other
Jul 11, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Manufacturer: LINCOLN
Mfg Campaign: 11531592
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
Ford Motor Company
Campaign: 11531592 Other
Jul 11, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that while in a drive-thru line with the vehicle idling, the vehicle started overheating with a message displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

Manufacturer: LINCOLN
Mfg Campaign: 11531592
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
Ford Motor Company
Campaign: 11529058 Other
Jun 27, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: LINCOLN
Mfg Campaign: 11529058
Notice Date: Jun 27, 2023
Recall Date: Jun 27, 2023
Ford Motor Company
Campaign: 11528961 Other
Jun 26, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that after refueling, the vehicle failed to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times; however, the failure recurred after each visit. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that after refueling, the vehicle failed to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times; however, the failure recurred after each visit. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that after refueling, the vehicle failed to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times; however, the failure recurred after each visit. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.

Manufacturer: LINCOLN
Mfg Campaign: 11528961
Notice Date: Jun 26, 2023
Recall Date: Jun 26, 2023
Ford Motor Company
Campaign: 11527273 Other
Jun 15, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Corrective Action:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Additional Notes:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Manufacturer: LINCOLN
Mfg Campaign: 11527273
Notice Date: Jun 15, 2023
Recall Date: Jun 15, 2023
Ford Motor Company
Campaign: 11527273 Other
Jun 15, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Corrective Action:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Additional Notes:

Back up rear camera completely blacked out while I was back in up. The alarm did not alarm and a vehicle almost hit me.

Manufacturer: LINCOLN
Mfg Campaign: 11527273
Notice Date: Jun 15, 2023
Recall Date: Jun 15, 2023
Ford Motor Company
Campaign: 11514078 Other
Mar 27, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

Manufacturer: LINCOLN
Mfg Campaign: 11514078
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Ford Motor Company
Campaign: 11508377 Other
Feb 21, 2023
Defect Description:

SEATS

Potential Consequences:

Defective seat warmer burned a hole through the driver seat and my jacket. Spoke with Lincoln dealership and customer service, both refuse to cover cost because car is no longer under warranty. I asked if they would cover the cost if I took my vehicle into the dealership to get inspected and they still refuse. If I wasn’t wearing a jacket, I could’ve suffered from burns or my seat catching fire.

Corrective Action:

Defective seat warmer burned a hole through the driver seat and my jacket. Spoke with Lincoln dealership and customer service, both refuse to cover cost because car is no longer under warranty. I asked if they would cover the cost if I took my vehicle into the dealership to get inspected and they still refuse. If I wasn’t wearing a jacket, I could’ve suffered from burns or my seat catching fire.

Additional Notes:

Defective seat warmer burned a hole through the driver seat and my jacket. Spoke with Lincoln dealership and customer service, both refuse to cover cost because car is no longer under warranty. I asked if they would cover the cost if I took my vehicle into the dealership to get inspected and they still refuse. If I wasn’t wearing a jacket, I could’ve suffered from burns or my seat catching fire.

Manufacturer: LINCOLN
Mfg Campaign: 11508377
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Ford Motor Company
Campaign: 11501061 Other
Jan 10, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who initially replaced all four spark plugs; however, the failure persisted. The vehicle was taken back to the mechanic and the mechanic discovered that antifreeze had leaked into one of the engine cylinders. The dealer and manufacturer were notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 61,000. The VIN was not available.

Corrective Action:

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who initially replaced all four spark plugs; however, the failure persisted. The vehicle was taken back to the mechanic and the mechanic discovered that antifreeze had leaked into one of the engine cylinders. The dealer and manufacturer were notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 61,000. The VIN was not available.

Additional Notes:

The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who initially replaced all four spark plugs; however, the failure persisted. The vehicle was taken back to the mechanic and the mechanic discovered that antifreeze had leaked into one of the engine cylinders. The dealer and manufacturer were notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 61,000. The VIN was not available.

Manufacturer: LINCOLN
Mfg Campaign: 11501061
Notice Date: Jan 10, 2023
Recall Date: Jan 10, 2023
Ford Motor Company
Campaign: 11496745 Other
Dec 9, 2022
Defect Description:

ENGINE

Potential Consequences:

TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...

Corrective Action:

TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...

Additional Notes:

TSB 19-2346 ... Engine gives no warning until to late ... Then multiple warnings and alarms happen all at once ... says the car is overheating but before you have time to react (Like pulling over) the alarms clear ... engine light is only warning on ... This could cause the motor to seize or stop running loosing power steering and control ... This has been known since 2019 when TSB-19-2346 was announced which means they knew sooner ... Ford told me there is no known problem with this motor but TSB says other wise ... There is no fix to problem .. Motor replacement is it ... I purchased this car from ford Dealer 09/19/20 with 25000 miles ... I never got any notice on the car and the problems it was having ... now they want me to pay out of pocket for new motor $7000 ... we still owe $20000 on the car and its down ...

Manufacturer: LINCOLN
Mfg Campaign: 11496745
Notice Date: Dec 9, 2022
Recall Date: Dec 9, 2022
Ford Motor Company
Campaign: 11494594 Other
Nov 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.

Corrective Action:

There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.

Additional Notes:

There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.

Manufacturer: LINCOLN
Mfg Campaign: 11494594
Notice Date: Nov 22, 2022
Recall Date: Nov 22, 2022
Ford Motor Company
Campaign: 11485599 Other
Sep 21, 2022
Defect Description:

WHEELS

Potential Consequences:

Lug nuts need to be replaced due to swelling

Corrective Action:

Lug nuts need to be replaced due to swelling

Additional Notes:

Lug nuts need to be replaced due to swelling

Manufacturer: LINCOLN
Mfg Campaign: 11485599
Notice Date: Sep 21, 2022
Recall Date: Sep 21, 2022

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