Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Consumer Complaints
159 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Corrective Action:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Additional Notes:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Mfg Campaign: 11180551
Recall Date: Feb 16, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Corrective Action:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Additional Notes:
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Mfg Campaign: 11180551
Recall Date: Feb 16, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Corrective Action:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Additional Notes:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Mfg Campaign: 11175125
Recall Date: Feb 7, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Corrective Action:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Additional Notes:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Mfg Campaign: 11175125
Recall Date: Feb 7, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Corrective Action:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Additional Notes:
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT WITHIN 10-15 SECONDS. I STEPPED OUTSIDE THE VEHICLE, WHICH HAD BEEN RUNNING FOR 10-15 SECONDS. THE HATCH WAS OPEN AND TWO FRIENDS BEHIND COULD CLEARLY SEE THROUGH THE VEHICLE, TO KNOW THAT I DIDN'T TOUCH THE PUSH BUTTON TRANSMISSION. THE VEHICLE STARTED ROLLING DOWN THE HILL. I JUMPED IN, BUT THE BRAKES DIDN'T WORK AND THE INSTRUMENT PANEL WAS DARK. IT STOPPED ROLLING WHEN IT COLLIDED AGAINST A PARKED TRUCK APPROXIMATELY 50 FEET IN FRONT. THE ENGINE WAS OFF WHEN IT STOPPED. I THINK THE RECYCLE OF THE SYNC SYSTEM CAUSED AN INTERMITTENT MALFUNCTION OF THE ELECTRICAL SYSTEM, CAUSING THE BRAKES, STEERING AND PUSHBUTTON TRANSMISSION TO BECOME NON-OPERABLE. THIS RESULTED IN DAMAGE OF $8568 TO MY MKC AND OF $1512 TO THE PARKED TRUCK. SINCE THIS IS AN INTERMITTENT INCIDENT, IT CAN'T BE REPLICATED AT A DEALER EVEN IF IT HAPPENED, IT WOULD BE ON A LEVEL SURFACE AND WOULD NOT ROLL. I HAVE DRIVEN THE VEHICLE FOR AN ADDITIONAL 7 MONTHS AND 8,819 MILES. THE CURRENT MILEAGE IS 27,474. DURING THAT TIME, THE VEHICLE HAS STARTED AND THEN GONE THROUGH AN ELECTRICAL RECYCLE WHICH CAUSED THE ENGINE TO TURN OFF AT LEAST 5 TIMES. TWO OF THOSE TIMES WERE ON A FLAT SURFACE. I RAN OVER A COONCRETE CURB A MONTH AGO. TONIGHT IT HAPPENED IN MY DRIVEWAY & RAN UP ONTO MY FRONT PORCH, WHICH HAS A STEP UP OF ABOUT 6 INCHES. I CALLED LINCOLN CONCIERGE TO REPORT THE 2ND INCIDENT. THEY TOLD ME THAT THEY COULD DO NOTHING UNTIL THE PROBLEM WAS RECREATED IN A GARAGE - OR IT KILLS OR INJURES SOMEONE.
Mfg Campaign: 11175125
Recall Date: Feb 7, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.
Corrective Action:
FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.
Additional Notes:
FIRST NOTICED THE PROBLEM WHEN I HAD NO HEAT BLOWING FROM MY HEATER, (CAR WAS NOT OVERHEATING OR ANYTHING), I CHECKED MY ANTIFREEZE AND IT WAS LOW SO I ADDED IT AND I HAD HEAT IN MY CAR AGAIN. FOUR DAYS LATER, I HAD THE SAME THING HAPPEN, NO ANTIFREEZE (AND AGAIN NOTHING SHOWING MY CAR OVERHEATING), ADDED ANTIFREEZE AND HAD HEAT AGAIN. PARKED MY CAR ON A CEMENT DRIVEWAY AND OBSERVED NO ANTIFREEZE LEAKING, BUT THERE WAS A VERY STRONG AND HORRIBLE SMELL OF ANTIFREEZE BURNING COMING FROM MY EXHAUST ALSO, THINK WHITE SMOKE COMING FROM THE EXHAUST. CAR IS NOW WAITING AT THE FORD DEALER TO FIND OUT WHAT IS WRONG. CAR ONLY HAS 49,852 MILES ON IT.
Mfg Campaign: 11161433
Recall Date: Dec 14, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Corrective Action:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Additional Notes:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Mfg Campaign: 11156711
Recall Date: Dec 7, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Corrective Action:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Additional Notes:
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". PROBLEM COULD NOT BE REPLICATED. NOTHING WAS DONE TO THE CAR BY THE DEALER FOR THIS PROBLEM.
Mfg Campaign: 11156711
Recall Date: Dec 7, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
5/1/18: SERVICE WHEEL ALIGNMENT AND BALANCE. NOTED THAT ALL 4 WHEELS WERE BENT 11,677 MILES 1 YEAR OLD. 5/6/18 ON TRIP THROUGH CANADA HAD 2 PARELLI CINTURATO P7 TIRES WITH BUBBLES IN THE SIDE WALL REPLACED! 12,113 MILES 5/7/18 IN ROCHESTER NY HAD FLAT TIRE HAD WHEEL REPLACED! 12,236 MILES TIRE/WHEEL COMBO IS UNSAFE AND WERE TOLD BY BOTH DEALERS THAT SERVICED THE TIRES/WHEELS (FORD/ LINCOLN DEALERS) "YOUR LUCKY THESE DIDN'T BLOW WHEN YOU WERE ON THE HIGHWAY" NO ACCOMIDATION FROM LINCOLN. BELIEVE THAT TIRES/WHEELS SHOULD BE REPLACED OR LEASE WAIVED AND ALLOWED TO GET INTO A NEW MODEL WITHOUT PENALTY.
Corrective Action:
5/1/18: SERVICE WHEEL ALIGNMENT AND BALANCE. NOTED THAT ALL 4 WHEELS WERE BENT 11,677 MILES 1 YEAR OLD. 5/6/18 ON TRIP THROUGH CANADA HAD 2 PARELLI CINTURATO P7 TIRES WITH BUBBLES IN THE SIDE WALL REPLACED! 12,113 MILES 5/7/18 IN ROCHESTER NY HAD FLAT TIRE HAD WHEEL REPLACED! 12,236 MILES TIRE/WHEEL COMBO IS UNSAFE AND WERE TOLD BY BOTH DEALERS THAT SERVICED THE TIRES/WHEELS (FORD/ LINCOLN DEALERS) "YOUR LUCKY THESE DIDN'T BLOW WHEN YOU WERE ON THE HIGHWAY" NO ACCOMIDATION FROM LINCOLN. BELIEVE THAT TIRES/WHEELS SHOULD BE REPLACED OR LEASE WAIVED AND ALLOWED TO GET INTO A NEW MODEL WITHOUT PENALTY.
Additional Notes:
5/1/18: SERVICE WHEEL ALIGNMENT AND BALANCE. NOTED THAT ALL 4 WHEELS WERE BENT 11,677 MILES 1 YEAR OLD. 5/6/18 ON TRIP THROUGH CANADA HAD 2 PARELLI CINTURATO P7 TIRES WITH BUBBLES IN THE SIDE WALL REPLACED! 12,113 MILES 5/7/18 IN ROCHESTER NY HAD FLAT TIRE HAD WHEEL REPLACED! 12,236 MILES TIRE/WHEEL COMBO IS UNSAFE AND WERE TOLD BY BOTH DEALERS THAT SERVICED THE TIRES/WHEELS (FORD/ LINCOLN DEALERS) "YOUR LUCKY THESE DIDN'T BLOW WHEN YOU WERE ON THE HIGHWAY" NO ACCOMIDATION FROM LINCOLN. BELIEVE THAT TIRES/WHEELS SHOULD BE REPLACED OR LEASE WAIVED AND ALLOWED TO GET INTO A NEW MODEL WITHOUT PENALTY.
Mfg Campaign: 11098021
Recall Date: May 25, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE
Corrective Action:
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE
Additional Notes:
A POPPING SOUND OCCURS IN THE BACK ROOF AREA WHEN THE DOOR IS OPEN "WAKE UP EVENT" AND EVEN WHEN THE TAILGATE IS OPEN. AFTER THE POPPING SOUND, THE WARNING SOUND FOR THE CLOSING TAILGATE DOES NOT SOUND. MAJOR SAFETY ISSUE. THIS CAR HAS BEEN IN FOR REPAIR 5 TIMES WITHOUT RESOLUTION. SUBWOOFER, LATCH REGULATOR, LATCH AND THE TAILGATE SHOCKS HAVE ALL BEEN REPLACED. THIS OCCURS WITH AUDIO OFF AND WHEN THE CAR IS OFF UPON ENTERING THE CAR. THIS ISSUE HAS BEEN REPORT SINCE FIRST OIL CHANGE
Mfg Campaign: 11088544
Recall Date: Apr 17, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Corrective Action:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Additional Notes:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Mfg Campaign: 11060668
Recall Date: Jan 5, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Corrective Action:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Additional Notes:
I RECENTLY LEASED A FORD MKC. IT CAME EQUIPPED WITH SIDE VIEW MIRRORS THAT WOULD AUTOMATICALLY FOLD IN WHEN THE VEHICLE WAS CLOSE ENOUGH TO AN OBJECT WHERE YOU COULD GET CLOSER FOR CONVIENENCE. A GOOD EXAMPLE IS WHEN YOU GO THROUGH A CAR WASH AND THE SIDE MIRRORS FORD IN SO THEY DO OT GET DAMAGED DURING THE CAR WASH. IF A PERSON FORGETS TO PRESS THE BOTTON TO HAVE THE MIRRORS SWING BACK OUT SO A PERSON CAN DRIVE SAFELY THAT DOES NOT OCCUR AUTOMATICALLY. IN ESSENSE THOSE MIRRORS ARE CLOSED AND I COULD BE DOING 55 AND NOT HAVE ACCESS TO THE SIDE MIRRORS IF I FORGOT. I BELIEVE THEY SHOULD AUTOMATICALLY OPEN BACK UP WHEN THE VEHICLE GETS TO A SPECIFIC SPEED LIKE 20-25 MILES AN HOUR. I HAD A BMW THAT HAD THE SAME O[PTIOON ONLY WHEN IT GOT TO 20 MILES AN HOUR IT AUTOMATICALLY PUT THE SIDEVIEW MIRRORS WHERE THEY NEEDED TO GO. BIG SAFETY ISSUE
Mfg Campaign: 11060668
Recall Date: Jan 5, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Corrective Action:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Additional Notes:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Mfg Campaign: 11047165
Recall Date: Nov 18, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Corrective Action:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Additional Notes:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Mfg Campaign: 11047165
Recall Date: Nov 18, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Corrective Action:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Additional Notes:
THE WINDSHIELD WIPERS ON THE LINCOLN MKC MALFUNCTION IN THE RAIN. I EXPERIENCED SEVERAL INSTANCES WHERE, UNDER FLOOD ADVISORY CONDITIONS, THE WINDSHIELD WIPERS DID NOT WORK. I TURNED THE CAR ON AND OFF SEVERAL TIMES. I CHANGE THE WIPER AUTOMATION SETTINGS SEVERAL TIMES AND STILL THE WIPERS WOULD NOT WORK. I BELIEVE THIS IS A VERY HAZARDOUS ISSUE FOR ANYONE DRIVING A 2017 LINCOLN MKC AND DO NOT BELIEVE IT SHOULD BE TAKEN LIGHTLY UNDER ANY CIRCUMSTANCES WHEN LIVES ARE AT HAND. IN THE ABOVE SET INSTANCE I WAS DRIVING DURING THE DAY WITH RAIN SLEET AND SNOW UNDER FLOOD ADVISORY CONDITIONS.
Mfg Campaign: 11047165
Recall Date: Nov 18, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.
Corrective Action:
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.
Additional Notes:
THE CAR WAS NOT ON. IT WAS PARKED IN THE DRIVEWAY OF A RESIDENTIAL HOME. THE LIFT GATE WAS OPEN. THE ARM THAT LIFTS AND SUPPORTS THE LIFT GATE BROKE SUDDENLY. IT SOUNDED LIKE AN EXPLOSION AND A LARGE PRESSURIZED SPRING (GREATER THAN 2 FEET IN LENGTH) PROPELLED FROM THE LIFT GATE ARM. THIS SPRING STRUCK A CHILD IN THE FACE WITH SO MUCH FORCE THAT IT KNOCKED HIM DOWN, WITH CUTS AND BRUISED TO THE CHILD'S FACE (NEAR THE EYES). THE FORCE OF THE SPRING ALSO CAUSED A DAMAGE TO THE BUMPER. IF THIS HAPPENS AGAIN, IT HAS POTENTIAL TO CAUSE SIGNIFICANT BODILY HARM.
Mfg Campaign: 11045083
Recall Date: Nov 10, 2017
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
WHEN ADULTS ARE IN THE BACK SEAT AND THEY TRY TO GET OUT WHEN THE CAR STOPS, THEIR FEET ARE TRAPPED UNDER THE BACK OF THE FRONT SEAT. THE FRONT SEATS MUST BE MOVED FORWARD TO ALLOW THEM TO REMOVE THEIR FEET.
Corrective Action:
WHEN ADULTS ARE IN THE BACK SEAT AND THEY TRY TO GET OUT WHEN THE CAR STOPS, THEIR FEET ARE TRAPPED UNDER THE BACK OF THE FRONT SEAT. THE FRONT SEATS MUST BE MOVED FORWARD TO ALLOW THEM TO REMOVE THEIR FEET.
Additional Notes:
WHEN ADULTS ARE IN THE BACK SEAT AND THEY TRY TO GET OUT WHEN THE CAR STOPS, THEIR FEET ARE TRAPPED UNDER THE BACK OF THE FRONT SEAT. THE FRONT SEATS MUST BE MOVED FORWARD TO ALLOW THEM TO REMOVE THEIR FEET.
Mfg Campaign: 11015874
Recall Date: Aug 17, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Corrective Action:
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Additional Notes:
USB CHARGING AND SNYC CONNECTION STATION AT THE BOTTOM OF CONSOLE CAUGHT FIRE AND WITHIN A COUPLE OF MINUTES THE INSIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. BARELY ESCAPED WITH MY LIFE.
Mfg Campaign: 11001858
Recall Date: Jun 28, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVER NOTICED THIS IN THE DESIGN PROCESS. IS NOTICABLE WHEN PARKED OR IN MOTION. HAPPENS EVERYDAY IF THE SUN IS SHINING
Corrective Action:
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVER NOTICED THIS IN THE DESIGN PROCESS. IS NOTICABLE WHEN PARKED OR IN MOTION. HAPPENS EVERYDAY IF THE SUN IS SHINING
Additional Notes:
THE DECORATIVE SILVER STRIPS ON THE DASHBOARD UNDERNEATH BOTH OF THE DASH AIR VENTS CAUSES A MAJOR REFLECTION IN BOTH THE DRIVER'S AND PASSENGER SIDE VIEW MIRRORS WHEN DRIVING IN BRIGHT SUNLIGHT. THIS IS A MAJOR DISTRACTION AND IN TRAFFIC COULD CAUSE YOU TO MISS SEEING A VEHICLE BESIDE YOU. THESE STRIPS NEED TO BE REPLACED WITH THE FAUX WOOD LOOK ON SOME OF THE MKC MODELS. CAN'T BELIEVE THEY NEVER NOTICED THIS IN THE DESIGN PROCESS. IS NOTICABLE WHEN PARKED OR IN MOTION. HAPPENS EVERYDAY IF THE SUN IS SHINING
Mfg Campaign: 10994044
Recall Date: Jun 8, 2017
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