Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S28
Recall Date: May 26, 2023
Consumer Complaints
159 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds with the heater in the on position, the vehicle overheated. The temperature gauge increased to the highest level. The engine was overheating, and the message was displayed. The contact had to turn the heater off. The contact called the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The contact mentioned that the vehicle had previously been repaired under NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was notified but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Mfg Campaign: 11587133
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Through testing at Fiesta Ford in Indio, CA, it was determined that my 2017 Lincoln MKc had a blown engine which needed to be replaced. Fiesta Ford determined that there was coolant intrusion on cylinder #1. Fiesta Ford then removed and replaced the engine long block assembly and coolant.
Corrective Action:
Through testing at Fiesta Ford in Indio, CA, it was determined that my 2017 Lincoln MKc had a blown engine which needed to be replaced. Fiesta Ford determined that there was coolant intrusion on cylinder #1. Fiesta Ford then removed and replaced the engine long block assembly and coolant.
Additional Notes:
Through testing at Fiesta Ford in Indio, CA, it was determined that my 2017 Lincoln MKc had a blown engine which needed to be replaced. Fiesta Ford determined that there was coolant intrusion on cylinder #1. Fiesta Ford then removed and replaced the engine long block assembly and coolant.
Mfg Campaign: 11585679
Recall Date: Apr 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.
Corrective Action:
Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.
Additional Notes:
Intermittent P0302 CEL codes fired for Cylinder 2 misfire, over last month. Replaced plugs and coil, Code cleared. Same CEL indicator and code fired again. Symptoms are Rough start up, coolant needing replenishment, took into dealer, coolant intrusion into cylinder 2 requiring engine replacement. This is obviously not an isolated incident with this 2.3L Ecoboost engine, what was know by Ford to flawed during the 2017-2020 period. Two months after purchase of my 2017 MKC, had to have the short block replaced, under warranty, but the head was already warped and they replaced the head gasket on a warped block knowing it was only a matter of time that it started leaking. Now out of the range of that warranty and with looming $8k expense, not happy.
Mfg Campaign: 11585213
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Corrective Action:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Additional Notes:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Mfg Campaign: 11583730
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Corrective Action:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Additional Notes:
Car acted like it was overheating. It broke down on the road and did not turn back on. Due to it being broke down on the road the vehicle was towed and now I have an outstanding fee to get it out of impound.
Mfg Campaign: 11583730
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at approximately 45 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic two times where it was diagnosed that there was carbon build-up that might have blocked the valve and needed to be cleaned, and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,479.
Mfg Campaign: 11583248
Recall Date: Apr 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2.0L ENGINE FAILURE DUE TO COOLANT IN CYLINDER AN ISSUE THAT FORD is aware. I only see after the fact, of all the numerous complaints in the Lincoln forum. Why has this not been recalled, it so sad that us consumers have to deal with a known problem. Please help us!
Corrective Action:
2.0L ENGINE FAILURE DUE TO COOLANT IN CYLINDER AN ISSUE THAT FORD is aware. I only see after the fact, of all the numerous complaints in the Lincoln forum. Why has this not been recalled, it so sad that us consumers have to deal with a known problem. Please help us!
Additional Notes:
2.0L ENGINE FAILURE DUE TO COOLANT IN CYLINDER AN ISSUE THAT FORD is aware. I only see after the fact, of all the numerous complaints in the Lincoln forum. Why has this not been recalled, it so sad that us consumers have to deal with a known problem. Please help us!
Mfg Campaign: 11580429
Recall Date: Apr 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lunged forward and shook. Additionally, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times. However, the failure was unable to be duplicated. The contact stated that the fluids were replenished, and the fuel line was cleaned. The failure reoccurred. The vehicle was taken to another dealer where the failure was diagnosed with a coolant leak and a failed engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair was not covered under warranty or recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 62,500.
Mfg Campaign: 11577086
Recall Date: Mar 13, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577098
Recall Date: Mar 13, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577098
Recall Date: Mar 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was not notified of the failure. The failure mileage was 34,500.
Mfg Campaign: 11576642
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I don’t have the eco boost engine so they told me my car is NOT in the TSB even though I was just told that I need a new engine due to coolant intrusion. I have a ford engine with a defect that caused the problem!! Only MKC’s with eco boost are included. How many people with these ford engines are affected but not included??
Corrective Action:
I don’t have the eco boost engine so they told me my car is NOT in the TSB even though I was just told that I need a new engine due to coolant intrusion. I have a ford engine with a defect that caused the problem!! Only MKC’s with eco boost are included. How many people with these ford engines are affected but not included??
Additional Notes:
I don’t have the eco boost engine so they told me my car is NOT in the TSB even though I was just told that I need a new engine due to coolant intrusion. I have a ford engine with a defect that caused the problem!! Only MKC’s with eco boost are included. How many people with these ford engines are affected but not included??
Mfg Campaign: 11574813
Recall Date: Mar 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
-Coolant intrusion into cylinder heads, causing engine issues and overheating -Requires full long block engine replacement -Known issue by manufacturer, TSB 22-2229, no support to fix outside of warrant -Confirmed by manufacturer, dealer, independent servicer -No warnings prior to issue
Corrective Action:
-Coolant intrusion into cylinder heads, causing engine issues and overheating -Requires full long block engine replacement -Known issue by manufacturer, TSB 22-2229, no support to fix outside of warrant -Confirmed by manufacturer, dealer, independent servicer -No warnings prior to issue
Additional Notes:
-Coolant intrusion into cylinder heads, causing engine issues and overheating -Requires full long block engine replacement -Known issue by manufacturer, TSB 22-2229, no support to fix outside of warrant -Confirmed by manufacturer, dealer, independent servicer -No warnings prior to issue
Mfg Campaign: 11574725
Recall Date: Feb 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Recently, my 2017 Lincoln MKC has exhibited concerning symptoms that warrant further investigation. Upon starting the engine, I have noticed a slight but noticeable tremor. Though this subsides once the vehicle is in motion, a persistent roughness persists during gear changes, accompanied by the emission of white exhaust from the tailpipe. The situation escalated further with the illumination of the "Check Engine" light. Consequently, I sought professional diagnosis from a certified mechanic. Unfortunately, the diagnosis revealed a significant issue: a broken head gasket leaking into the engine. Remedying this requires a complete engine rebuild. Disturbingly, the mechanic indicated that this problem is not entirely uncommon in Lincolns, and even a full rebuild may not guarantee a permanent solution. I have come across information regarding a class action lawsuit entitled "Reed et al v. Ford Motor Company 2:2021cv00417," which I intend to contact to report my experience and contribute to their investigation. Additionally, I have contacted the original dealership where I purchased the vehicle and am actively exploring all available options to address this concern.
Corrective Action:
Recently, my 2017 Lincoln MKC has exhibited concerning symptoms that warrant further investigation. Upon starting the engine, I have noticed a slight but noticeable tremor. Though this subsides once the vehicle is in motion, a persistent roughness persists during gear changes, accompanied by the emission of white exhaust from the tailpipe. The situation escalated further with the illumination of the "Check Engine" light. Consequently, I sought professional diagnosis from a certified mechanic. Unfortunately, the diagnosis revealed a significant issue: a broken head gasket leaking into the engine. Remedying this requires a complete engine rebuild. Disturbingly, the mechanic indicated that this problem is not entirely uncommon in Lincolns, and even a full rebuild may not guarantee a permanent solution. I have come across information regarding a class action lawsuit entitled "Reed et al v. Ford Motor Company 2:2021cv00417," which I intend to contact to report my experience and contribute to their investigation. Additionally, I have contacted the original dealership where I purchased the vehicle and am actively exploring all available options to address this concern.
Additional Notes:
Recently, my 2017 Lincoln MKC has exhibited concerning symptoms that warrant further investigation. Upon starting the engine, I have noticed a slight but noticeable tremor. Though this subsides once the vehicle is in motion, a persistent roughness persists during gear changes, accompanied by the emission of white exhaust from the tailpipe. The situation escalated further with the illumination of the "Check Engine" light. Consequently, I sought professional diagnosis from a certified mechanic. Unfortunately, the diagnosis revealed a significant issue: a broken head gasket leaking into the engine. Remedying this requires a complete engine rebuild. Disturbingly, the mechanic indicated that this problem is not entirely uncommon in Lincolns, and even a full rebuild may not guarantee a permanent solution. I have come across information regarding a class action lawsuit entitled "Reed et al v. Ford Motor Company 2:2021cv00417," which I intend to contact to report my experience and contribute to their investigation. Additionally, I have contacted the original dealership where I purchased the vehicle and am actively exploring all available options to address this concern.
Mfg Campaign: 11568747
Recall Date: Jan 30, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall was issued on May 31, 2023 for this problem. As of this date, Jan 19, 2024 this recall has not been completed. All I get from factory and dealers is that the part is not available. The recall says that parts ARE available. As the recall notice states, "park vehicle outside until repairs are completed". As it has been approx 8 months, this became a nuisance long ago. I would just like to know when and if this recall, repair will be made. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Recall was issued on May 31, 2023 for this problem. As of this date, Jan 19, 2024 this recall has not been completed. All I get from factory and dealers is that the part is not available. The recall says that parts ARE available. As the recall notice states, "park vehicle outside until repairs are completed". As it has been approx 8 months, this became a nuisance long ago. I would just like to know when and if this recall, repair will be made. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Recall was issued on May 31, 2023 for this problem. As of this date, Jan 19, 2024 this recall has not been completed. All I get from factory and dealers is that the part is not available. The recall says that parts ARE available. As the recall notice states, "park vehicle outside until repairs are completed". As it has been approx 8 months, this became a nuisance long ago. I would just like to know when and if this recall, repair will be made. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566431
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Mfg Campaign: 11558910
Recall Date: Dec 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated that coolant was leaking into the engine. Additionally, the brakes were firm while being depressed. The contact stated that the battery was replaced. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V378000 (Engine). The failure mileage was approximately 95,000.
Mfg Campaign: 11558910
Recall Date: Dec 7, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at undisclosed speeds, there was no heat being distributed throughout the vehicle. There were no warning lights illuminated. The contact stated that coolant was leaking into the engine. The vehicle was taken to the local dealer, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contracted but did not assist. The failure mileage was approximately 55,453.
Mfg Campaign: 11557414
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.
Corrective Action:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.
Additional Notes:
The contact owns a 2017 Lincoln MKC. The contact stated while driving at approximately 35 MPH, the vehicle shuddered and stalled. The contact was able to pull over. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that cylinder #4 had misfired. The contact stated that the engine block was defective, and the vehicle was leaking coolant. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,809.
Mfg Campaign: 11556458
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Back up camera failure and problems updating sync module
Corrective Action:
Back up camera failure and problems updating sync module
Additional Notes:
Back up camera failure and problems updating sync module
Mfg Campaign: 11555186
Recall Date: Nov 15, 2023
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