Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Corrective Action:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Additional Notes:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Mfg Campaign: 11277611
Recall Date: Nov 1, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Corrective Action:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Additional Notes:
THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT
Mfg Campaign: 11277611
Recall Date: Nov 1, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.
Corrective Action:
NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.
Additional Notes:
NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.
Mfg Campaign: 11271637
Recall Date: Oct 28, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?
Corrective Action:
I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?
Additional Notes:
I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?
Mfg Campaign: 11270588
Recall Date: Oct 24, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE FREEWAY A ROCK HIT THE WINDSHIELD. A SMALL CHIP TURNED INTO A CRACK ACROSS THE LENGTH OF THE WINDOW.
Corrective Action:
WHILE DRIVING ON THE FREEWAY A ROCK HIT THE WINDSHIELD. A SMALL CHIP TURNED INTO A CRACK ACROSS THE LENGTH OF THE WINDOW.
Additional Notes:
WHILE DRIVING ON THE FREEWAY A ROCK HIT THE WINDSHIELD. A SMALL CHIP TURNED INTO A CRACK ACROSS THE LENGTH OF THE WINDOW.
Mfg Campaign: 11270663
Recall Date: Oct 24, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.
Corrective Action:
IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.
Additional Notes:
IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.
Mfg Campaign: 11270683
Recall Date: Oct 24, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.
Corrective Action:
WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.
Additional Notes:
WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.
Mfg Campaign: 11269770
Recall Date: Oct 20, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.
Corrective Action:
I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.
Additional Notes:
I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.
Mfg Campaign: 11269493
Recall Date: Oct 18, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.
Corrective Action:
TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.
Additional Notes:
TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.
Mfg Campaign: 11268807
Recall Date: Oct 16, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD EASILY CRACKED AND SPREAD FAST.
Corrective Action:
WINDSHIELD EASILY CRACKED AND SPREAD FAST.
Additional Notes:
WINDSHIELD EASILY CRACKED AND SPREAD FAST.
Mfg Campaign: 11268843
Recall Date: Oct 16, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL OBJECT THAT CAME UP FROM THE ROADWAY, WHEN A LARGE TRUCK PASSED US. THE CAR HAD ONLY 1100 MILES AT THE TIME. THE VEHICLE WAS IN MOTION, AND ON THE HIGHWAY.
Corrective Action:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL OBJECT THAT CAME UP FROM THE ROADWAY, WHEN A LARGE TRUCK PASSED US. THE CAR HAD ONLY 1100 MILES AT THE TIME. THE VEHICLE WAS IN MOTION, AND ON THE HIGHWAY.
Additional Notes:
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL OBJECT THAT CAME UP FROM THE ROADWAY, WHEN A LARGE TRUCK PASSED US. THE CAR HAD ONLY 1100 MILES AT THE TIME. THE VEHICLE WAS IN MOTION, AND ON THE HIGHWAY.
Mfg Campaign: 11268829
Recall Date: Oct 16, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY
Corrective Action:
MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY
Additional Notes:
MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY
Mfg Campaign: 11268944
Recall Date: Oct 16, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.
Corrective Action:
THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.
Additional Notes:
THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.
Mfg Campaign: 11268425
Recall Date: Oct 15, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?
Corrective Action:
DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?
Additional Notes:
DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?
Mfg Campaign: 11268688
Recall Date: Oct 15, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.
Corrective Action:
WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.
Additional Notes:
WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.
Mfg Campaign: 11268311
Recall Date: Oct 14, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.
Corrective Action:
CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.
Additional Notes:
CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.
Mfg Campaign: 11268186
Recall Date: Oct 13, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS CRACKED IN TWO SEPARATE PLACES. MULTIPLE DINGS AND CHIPS FROM SMALL ROAD DEBRIS.
Corrective Action:
WINDSHIELD HAS CRACKED IN TWO SEPARATE PLACES. MULTIPLE DINGS AND CHIPS FROM SMALL ROAD DEBRIS.
Additional Notes:
WINDSHIELD HAS CRACKED IN TWO SEPARATE PLACES. MULTIPLE DINGS AND CHIPS FROM SMALL ROAD DEBRIS.
Mfg Campaign: 11268224
Recall Date: Oct 13, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.
Corrective Action:
I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.
Additional Notes:
I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.
Mfg Campaign: 11268066
Recall Date: Oct 12, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.
Corrective Action:
AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.
Additional Notes:
AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.
Mfg Campaign: 11267853
Recall Date: Oct 11, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PASSENGER SIDE AXLE DEAL LEAKING FROM TRANSFER CASE. LEAKING FROM OUTSIDE SEAL. INNER SEAL SPRING WAS OFF AND NEEDED TO BE REINSTALLED.
Corrective Action:
PASSENGER SIDE AXLE DEAL LEAKING FROM TRANSFER CASE. LEAKING FROM OUTSIDE SEAL. INNER SEAL SPRING WAS OFF AND NEEDED TO BE REINSTALLED.
Additional Notes:
PASSENGER SIDE AXLE DEAL LEAKING FROM TRANSFER CASE. LEAKING FROM OUTSIDE SEAL. INNER SEAL SPRING WAS OFF AND NEEDED TO BE REINSTALLED.
Mfg Campaign: 11267875
Recall Date: Oct 11, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury