Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD RANDOMLY CRACKED WHILE PARKED.
Corrective Action:
WINDSHIELD RANDOMLY CRACKED WHILE PARKED.
Additional Notes:
WINDSHIELD RANDOMLY CRACKED WHILE PARKED.
Mfg Campaign: 11315361
Recall Date: Mar 1, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE!
Corrective Action:
A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE!
Additional Notes:
A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE!
Mfg Campaign: 11312281
Recall Date: Feb 29, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Corrective Action:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Additional Notes:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Mfg Campaign: 11311596
Recall Date: Feb 26, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Corrective Action:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Additional Notes:
BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM
Mfg Campaign: 11311596
Recall Date: Feb 26, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.
Corrective Action:
LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.
Additional Notes:
LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.
Mfg Campaign: 11311188
Recall Date: Feb 24, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.
Corrective Action:
MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.
Additional Notes:
MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.
Mfg Campaign: 11310546
Recall Date: Feb 21, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF.
Corrective Action:
ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF.
Additional Notes:
ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF.
Mfg Campaign: 11310353
Recall Date: Feb 20, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!!
Corrective Action:
THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!!
Additional Notes:
THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!!
Mfg Campaign: 11309673
Recall Date: Feb 17, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON.
Corrective Action:
VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON.
Additional Notes:
VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON.
Mfg Campaign: 11309545
Recall Date: Feb 16, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.
Corrective Action:
WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.
Additional Notes:
WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.
Mfg Campaign: 11309004
Recall Date: Feb 13, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.
Corrective Action:
WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.
Additional Notes:
WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.
Mfg Campaign: 11308662
Recall Date: Feb 12, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.
Corrective Action:
HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.
Additional Notes:
HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.
Mfg Campaign: 11307230
Recall Date: Feb 5, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD.
Corrective Action:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD.
Additional Notes:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD.
Mfg Campaign: 11306967
Recall Date: Feb 4, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Corrective Action:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Additional Notes:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Mfg Campaign: 11306971
Recall Date: Feb 4, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Corrective Action:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Additional Notes:
THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.
Mfg Campaign: 11306971
Recall Date: Feb 4, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11307078
Recall Date: Feb 4, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL.
Corrective Action:
WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL.
Additional Notes:
WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL.
Mfg Campaign: 11306611
Recall Date: Feb 2, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.
Mfg Campaign: 11302883
Recall Date: Jan 29, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE.
Corrective Action:
HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE.
Additional Notes:
HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE.
Mfg Campaign: 11302241
Recall Date: Jan 27, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.
Corrective Action:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.
Additional Notes:
THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.
Mfg Campaign: 11302348
Recall Date: Jan 27, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury