Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Corrective Action:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Additional Notes:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Mfg Campaign: 11354498
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Corrective Action:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Additional Notes:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Mfg Campaign: 11354498
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Corrective Action:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Additional Notes:
THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.
Mfg Campaign: 11354498
Recall Date: Sep 11, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE THIS MORNING, I HEARD A SMALL ROCK HIT THE WINDSHIELD. IT LEFT A PIT THAT STARRED OUT TO ABOUT THE SIZE OF A DIME, I FIGURED I WOULD CALL A GLASS REPAIR SHOP TO REPAIR IT IN THE MORNING. I PARKED THE CAR AND AFTER SITTING FOR ABOUT TOW HOURS THE SMALL ROCK CHIP TURNED INTO A 2 FOOT CRACK ACROSS THE ENTIRE WINDSHIELD. I HAVE A LETTER FROM KIA WHICH STATES THAT THEY WILL REPLACE THE WINDSHIELD FOR FREE AS THERE IS A KNOWN ISSUE WITH THE FRONT WINDSHEILD. I AM HOPING THAT THEY HAVE BETTER REPLACEMENTS AS THIS SHOULDN'T HAVE CRACKED SO EASILY OR AS BADLY AS IT DID.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE THIS MORNING, I HEARD A SMALL ROCK HIT THE WINDSHIELD. IT LEFT A PIT THAT STARRED OUT TO ABOUT THE SIZE OF A DIME, I FIGURED I WOULD CALL A GLASS REPAIR SHOP TO REPAIR IT IN THE MORNING. I PARKED THE CAR AND AFTER SITTING FOR ABOUT TOW HOURS THE SMALL ROCK CHIP TURNED INTO A 2 FOOT CRACK ACROSS THE ENTIRE WINDSHIELD. I HAVE A LETTER FROM KIA WHICH STATES THAT THEY WILL REPLACE THE WINDSHIELD FOR FREE AS THERE IS A KNOWN ISSUE WITH THE FRONT WINDSHEILD. I AM HOPING THAT THEY HAVE BETTER REPLACEMENTS AS THIS SHOULDN'T HAVE CRACKED SO EASILY OR AS BADLY AS IT DID.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE THIS MORNING, I HEARD A SMALL ROCK HIT THE WINDSHIELD. IT LEFT A PIT THAT STARRED OUT TO ABOUT THE SIZE OF A DIME, I FIGURED I WOULD CALL A GLASS REPAIR SHOP TO REPAIR IT IN THE MORNING. I PARKED THE CAR AND AFTER SITTING FOR ABOUT TOW HOURS THE SMALL ROCK CHIP TURNED INTO A 2 FOOT CRACK ACROSS THE ENTIRE WINDSHIELD. I HAVE A LETTER FROM KIA WHICH STATES THAT THEY WILL REPLACE THE WINDSHIELD FOR FREE AS THERE IS A KNOWN ISSUE WITH THE FRONT WINDSHEILD. I AM HOPING THAT THEY HAVE BETTER REPLACEMENTS AS THIS SHOULDN'T HAVE CRACKED SO EASILY OR AS BADLY AS IT DID.
Mfg Campaign: 11353547
Recall Date: Sep 7, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CHIPS VERY EASILY, ONE CHIP FROM A SMALL ROCK CAUSED THE ENTIRE WINDSHIELD TO CRACK FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER END OF THE WINDSHIELD WITHIN AN HOUR. I'VE HAD PLENTY OF ROCKS HIT CARS IN THE PAST, THIS ROCK WAS NOT LARGE ENOUGH TO HAVE CAUSED THIS KIND OF DAMAGE.
Corrective Action:
WINDSHIELD CHIPS VERY EASILY, ONE CHIP FROM A SMALL ROCK CAUSED THE ENTIRE WINDSHIELD TO CRACK FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER END OF THE WINDSHIELD WITHIN AN HOUR. I'VE HAD PLENTY OF ROCKS HIT CARS IN THE PAST, THIS ROCK WAS NOT LARGE ENOUGH TO HAVE CAUSED THIS KIND OF DAMAGE.
Additional Notes:
WINDSHIELD CHIPS VERY EASILY, ONE CHIP FROM A SMALL ROCK CAUSED THE ENTIRE WINDSHIELD TO CRACK FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER END OF THE WINDSHIELD WITHIN AN HOUR. I'VE HAD PLENTY OF ROCKS HIT CARS IN THE PAST, THIS ROCK WAS NOT LARGE ENOUGH TO HAVE CAUSED THIS KIND OF DAMAGE.
Mfg Campaign: 11353435
Recall Date: Sep 6, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD IS CHIPPING EXTREMELY EASY DURING NORMAL HIGHWAY DRIVING. WITHIN 2 MONTHS, THREE SIGNIFICANT CHIPS WITH ONE OF THEM CRACKING.
Corrective Action:
WINDSHIELD IS CHIPPING EXTREMELY EASY DURING NORMAL HIGHWAY DRIVING. WITHIN 2 MONTHS, THREE SIGNIFICANT CHIPS WITH ONE OF THEM CRACKING.
Additional Notes:
WINDSHIELD IS CHIPPING EXTREMELY EASY DURING NORMAL HIGHWAY DRIVING. WITHIN 2 MONTHS, THREE SIGNIFICANT CHIPS WITH ONE OF THEM CRACKING.
Mfg Campaign: 11352252
Recall Date: Aug 31, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED KIA TELLURIDE AWD NEW IN OCT. 2020. CRACKED FORMED IN WINDSHIELD OVERNIGHT WITHOUT DRIVING. AFTER FURTHER INVESTIGATION I NOTICED OVER 40 PIT SPOTS IN THE WINDSHIELD GLASS.
Corrective Action:
PURCHASED KIA TELLURIDE AWD NEW IN OCT. 2020. CRACKED FORMED IN WINDSHIELD OVERNIGHT WITHOUT DRIVING. AFTER FURTHER INVESTIGATION I NOTICED OVER 40 PIT SPOTS IN THE WINDSHIELD GLASS.
Additional Notes:
PURCHASED KIA TELLURIDE AWD NEW IN OCT. 2020. CRACKED FORMED IN WINDSHIELD OVERNIGHT WITHOUT DRIVING. AFTER FURTHER INVESTIGATION I NOTICED OVER 40 PIT SPOTS IN THE WINDSHIELD GLASS.
Mfg Campaign: 11351415
Recall Date: Aug 26, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY TRANSMISSION IS RANDOMLY AND FREQUENTLY SLIPPING INTO NEUTRAL, MOSTLY AT LOWER SPEEDS WHILE SHIFTING AFTER A TURN AND INCREASING SPEED. THE RESULT IS THAT I HAVE NO POWER WHILE NAVIGATING IN TRAFFIC AND MUST SHUT OFF THE VEHICLE AND RESTART TO REGAIN POWER TO THE TRANSMISSION. ALMOST LIKE A REBOOT OF THE SYSTEM. IT IS EXTREMELY UNSAFE IN TRAFFIC AND MY FAMILY NO LONGER WANTS TO RIDE IN CAR. I HAVE REPORTED THE ISSUE TO KIA BACK IN JANUARY AND HAVE HAD IT IN THE SHOP NUMEROUS TIMES WITH NO RESOLUTION. KIA HAD ME PUT A DATA READER IN THE VEHICLE TO CAPTURE THE DATA DURING THE OCCURANCES AND HAVE NO RESOLUTION. THIS IS NOW HAPPENING MORE AND MORE FREQUENTLY, EVEN WHEN JUST GOING STRAIGHT DOWN THE ROAD. I HAVE SEEN ON A TELLURIDE SOCIAL MEDIA SITE THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. KIA IS NOT HANDLING THIS SATISFACTORALLY.
Corrective Action:
MY TRANSMISSION IS RANDOMLY AND FREQUENTLY SLIPPING INTO NEUTRAL, MOSTLY AT LOWER SPEEDS WHILE SHIFTING AFTER A TURN AND INCREASING SPEED. THE RESULT IS THAT I HAVE NO POWER WHILE NAVIGATING IN TRAFFIC AND MUST SHUT OFF THE VEHICLE AND RESTART TO REGAIN POWER TO THE TRANSMISSION. ALMOST LIKE A REBOOT OF THE SYSTEM. IT IS EXTREMELY UNSAFE IN TRAFFIC AND MY FAMILY NO LONGER WANTS TO RIDE IN CAR. I HAVE REPORTED THE ISSUE TO KIA BACK IN JANUARY AND HAVE HAD IT IN THE SHOP NUMEROUS TIMES WITH NO RESOLUTION. KIA HAD ME PUT A DATA READER IN THE VEHICLE TO CAPTURE THE DATA DURING THE OCCURANCES AND HAVE NO RESOLUTION. THIS IS NOW HAPPENING MORE AND MORE FREQUENTLY, EVEN WHEN JUST GOING STRAIGHT DOWN THE ROAD. I HAVE SEEN ON A TELLURIDE SOCIAL MEDIA SITE THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. KIA IS NOT HANDLING THIS SATISFACTORALLY.
Additional Notes:
MY TRANSMISSION IS RANDOMLY AND FREQUENTLY SLIPPING INTO NEUTRAL, MOSTLY AT LOWER SPEEDS WHILE SHIFTING AFTER A TURN AND INCREASING SPEED. THE RESULT IS THAT I HAVE NO POWER WHILE NAVIGATING IN TRAFFIC AND MUST SHUT OFF THE VEHICLE AND RESTART TO REGAIN POWER TO THE TRANSMISSION. ALMOST LIKE A REBOOT OF THE SYSTEM. IT IS EXTREMELY UNSAFE IN TRAFFIC AND MY FAMILY NO LONGER WANTS TO RIDE IN CAR. I HAVE REPORTED THE ISSUE TO KIA BACK IN JANUARY AND HAVE HAD IT IN THE SHOP NUMEROUS TIMES WITH NO RESOLUTION. KIA HAD ME PUT A DATA READER IN THE VEHICLE TO CAPTURE THE DATA DURING THE OCCURANCES AND HAVE NO RESOLUTION. THIS IS NOW HAPPENING MORE AND MORE FREQUENTLY, EVEN WHEN JUST GOING STRAIGHT DOWN THE ROAD. I HAVE SEEN ON A TELLURIDE SOCIAL MEDIA SITE THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. KIA IS NOT HANDLING THIS SATISFACTORALLY.
Mfg Campaign: 11350940
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS MANY CHIPS. IT SEEMS THAT MORE THAN OTHER VEHICLES I HAVE OWNED. TELLURIDE ONLY HAS ABOUT 13,000 MILES AND I GET SPARKLES ON THE WINDSHIELD WHEN DRIVING IN THE SUM FROM ALL OF THE SMALL CHIPS. CAR ONLY DRIVEN ON THE HIGHWAY ON SELDOM TRIPS FROM LOS ALAMOS TO ALBUQUERQUE. I NOW SEE WHY THEY DO NOT COVER THE WINDSHIELD ON WARRANTY OR EXTENDED WARRANTY WHICH I PURCHASED
Corrective Action:
WINDSHIELD HAS MANY CHIPS. IT SEEMS THAT MORE THAN OTHER VEHICLES I HAVE OWNED. TELLURIDE ONLY HAS ABOUT 13,000 MILES AND I GET SPARKLES ON THE WINDSHIELD WHEN DRIVING IN THE SUM FROM ALL OF THE SMALL CHIPS. CAR ONLY DRIVEN ON THE HIGHWAY ON SELDOM TRIPS FROM LOS ALAMOS TO ALBUQUERQUE. I NOW SEE WHY THEY DO NOT COVER THE WINDSHIELD ON WARRANTY OR EXTENDED WARRANTY WHICH I PURCHASED
Additional Notes:
WINDSHIELD HAS MANY CHIPS. IT SEEMS THAT MORE THAN OTHER VEHICLES I HAVE OWNED. TELLURIDE ONLY HAS ABOUT 13,000 MILES AND I GET SPARKLES ON THE WINDSHIELD WHEN DRIVING IN THE SUM FROM ALL OF THE SMALL CHIPS. CAR ONLY DRIVEN ON THE HIGHWAY ON SELDOM TRIPS FROM LOS ALAMOS TO ALBUQUERQUE. I NOW SEE WHY THEY DO NOT COVER THE WINDSHIELD ON WARRANTY OR EXTENDED WARRANTY WHICH I PURCHASED
Mfg Campaign: 11349564
Recall Date: Aug 15, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Corrective Action:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Additional Notes:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Mfg Campaign: 11349309
Recall Date: Aug 14, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Corrective Action:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Additional Notes:
ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.
Mfg Campaign: 11349309
Recall Date: Aug 14, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.
Corrective Action:
10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.
Additional Notes:
10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.
Mfg Campaign: 11348702
Recall Date: Aug 11, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.
Corrective Action:
THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.
Additional Notes:
THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.
Mfg Campaign: 11343740
Recall Date: Aug 6, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.
Corrective Action:
7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.
Additional Notes:
7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.
Mfg Campaign: 11342593
Recall Date: Jul 31, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY
Corrective Action:
TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY
Additional Notes:
TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY
Mfg Campaign: 11342343
Recall Date: Jul 30, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS
Corrective Action:
MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS
Additional Notes:
MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS
Mfg Campaign: 11339662
Recall Date: Jul 16, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU
Corrective Action:
THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU
Additional Notes:
THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU
Mfg Campaign: 11338833
Recall Date: Jul 12, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.
Corrective Action:
WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.
Additional Notes:
WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.
Mfg Campaign: 11338185
Recall Date: Jul 8, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.
Corrective Action:
I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.
Additional Notes:
I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.
Mfg Campaign: 11337849
Recall Date: Jul 7, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.
Corrective Action:
I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.
Additional Notes:
I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.
Mfg Campaign: 11331695
Recall Date: Jun 30, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury