KIA TELLURIDE 2020

Complete listing of complaints and recalls for this vehicle

702
Complaints
12
Recalls

Complaints & Recalls

702 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V407000 SAFETY RECALL
462.9K Vehicles Affected
Recall Date: Jun 5, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC316
Notice Date: Jul 30, 2024
Recall Date: Jun 5, 2024
Kia America, Inc.
NHTSA Campaign: 24V214000 SAFETY RECALL
427.4K Vehicles Affected
Recall Date: Mar 20, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Potential Risk:
A vehicle roll away increases the risk of a crash or injury.
FREE Recall Solution:
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC303
Notice Date: May 15, 2024
Recall Date: Mar 20, 2024
Kia America, Inc.
NHTSA Campaign: 24V148000 SAFETY RECALL
35K Vehicles Affected
Recall Date: Feb 26, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Potential Risk:
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC299
Notice Date: Aug 9, 2024
Recall Date: Feb 26, 2024
Kia America, Inc.
NHTSA Campaign: 22V626000 SAFETY RECALL
36.4K Vehicles Affected
Recall Date: Aug 15, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC247
Notice Date: Apr 12, 2023
Recall Date: Aug 15, 2022
Kia Motors America
NHTSA Campaign: 20V436000 SAFETY RECALL
86.9K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC194
Notice Date: Sep 10, 2020
Recall Date: Jul 28, 2020
Kia Motors America
NHTSA Campaign: 19V594000 SAFETY RECALL
30.2K Vehicles Affected
Recall Date: Aug 13, 2019
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC181
Notice Date: Aug 30, 2019
Recall Date: Aug 13, 2019

Consumer Complaints

702 Complaints
Kia America, Inc.
Campaign: 11517803 Other
Apr 19, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.

Corrective Action:

BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.

Additional Notes:

BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.

Manufacturer: KIA
Mfg Campaign: 11517803
Notice Date: Apr 19, 2023
Recall Date: Apr 19, 2023
Kia America, Inc.
Campaign: 11517921 Other
Apr 19, 2023
Defect Description:

ENGINE

Potential Consequences:

I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!

Corrective Action:

I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!

Additional Notes:

I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!

Manufacturer: KIA
Mfg Campaign: 11517921
Notice Date: Apr 19, 2023
Recall Date: Apr 19, 2023
Kia America, Inc.
Campaign: 11517748 Other
Apr 18, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Corrective Action:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Additional Notes:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Manufacturer: KIA
Mfg Campaign: 11517748
Notice Date: Apr 18, 2023
Recall Date: Apr 18, 2023
Kia America, Inc.
Campaign: 11517748 Other
Apr 18, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Corrective Action:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Additional Notes:

My windshield cracked out of no where. My bright lights stopped working while driving home.

Manufacturer: KIA
Mfg Campaign: 11517748
Notice Date: Apr 18, 2023
Recall Date: Apr 18, 2023
Kia America, Inc.
Campaign: 11517232 Other
Apr 15, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beams no longer work

Corrective Action:

High beams no longer work

Additional Notes:

High beams no longer work

Manufacturer: KIA
Mfg Campaign: 11517232
Notice Date: Apr 15, 2023
Recall Date: Apr 15, 2023
Kia America, Inc.
Campaign: 11517024 Other
Apr 14, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.

Corrective Action:

Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.

Additional Notes:

Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.

Manufacturer: KIA
Mfg Campaign: 11517024
Notice Date: Apr 14, 2023
Recall Date: Apr 14, 2023
Kia America, Inc.
Campaign: 11516834 Other
Apr 13, 2023
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.

Corrective Action:

The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.

Additional Notes:

The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.

Manufacturer: KIA
Mfg Campaign: 11516834
Notice Date: Apr 13, 2023
Recall Date: Apr 13, 2023
Kia America, Inc.
Campaign: 11516937 Other
Apr 13, 2023
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.

Corrective Action:

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.

Additional Notes:

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.

Manufacturer: KIA
Mfg Campaign: 11516937
Notice Date: Apr 13, 2023
Recall Date: Apr 13, 2023
Kia America, Inc.
Campaign: 11516531 Other
Apr 11, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.

Corrective Action:

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.

Additional Notes:

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.

Manufacturer: KIA
Mfg Campaign: 11516531
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Kia America, Inc.
Campaign: 11516358 Other
Apr 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: KIA
Mfg Campaign: 11516358
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023
Kia America, Inc.
Campaign: 11516397 Other
Apr 10, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The high beam lights failed to turn on and will not turn on at all..

Corrective Action:

The high beam lights failed to turn on and will not turn on at all..

Additional Notes:

The high beam lights failed to turn on and will not turn on at all..

Manufacturer: KIA
Mfg Campaign: 11516397
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023
Kia America, Inc.
Campaign: 11515961 Other
Apr 7, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Bright headlights stopped working.

Corrective Action:

Bright headlights stopped working.

Additional Notes:

Bright headlights stopped working.

Manufacturer: KIA
Mfg Campaign: 11515961
Notice Date: Apr 7, 2023
Recall Date: Apr 7, 2023
Kia America, Inc.
Campaign: 11515839 Other
Apr 6, 2023
Defect Description:

WHEELS

Potential Consequences:

On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.

Corrective Action:

On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.

Additional Notes:

On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.

Manufacturer: KIA
Mfg Campaign: 11515839
Notice Date: Apr 6, 2023
Recall Date: Apr 6, 2023
Kia America, Inc.
Campaign: 11514567 Other
Mar 30, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.

Corrective Action:

As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.

Additional Notes:

As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.

Manufacturer: KIA
Mfg Campaign: 11514567
Notice Date: Mar 30, 2023
Recall Date: Mar 30, 2023
Kia America, Inc.
Campaign: 11514154 Other
Mar 28, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model

Corrective Action:

My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model

Additional Notes:

My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model

Manufacturer: KIA
Mfg Campaign: 11514154
Notice Date: Mar 28, 2023
Recall Date: Mar 28, 2023
Kia America, Inc.
Campaign: 11513885 Other
Mar 26, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Corrective Action:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Additional Notes:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Manufacturer: KIA
Mfg Campaign: 11513885
Notice Date: Mar 26, 2023
Recall Date: Mar 26, 2023
Kia America, Inc.
Campaign: 11513885 Other
Mar 26, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Corrective Action:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Additional Notes:

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

Manufacturer: KIA
Mfg Campaign: 11513885
Notice Date: Mar 26, 2023
Recall Date: Mar 26, 2023
Kia America, Inc.
Campaign: 11513757 Other
Mar 25, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.

Corrective Action:

In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.

Additional Notes:

In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.

Manufacturer: KIA
Mfg Campaign: 11513757
Notice Date: Mar 25, 2023
Recall Date: Mar 25, 2023
Kia America, Inc.
Campaign: 11512283 Other
Mar 16, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.

Corrective Action:

High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.

Additional Notes:

High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.

Manufacturer: KIA
Mfg Campaign: 11512283
Notice Date: Mar 16, 2023
Recall Date: Mar 16, 2023
Kia America, Inc.
Campaign: 11511712 Other
Mar 14, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you

Corrective Action:

Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you

Additional Notes:

Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you

Manufacturer: KIA
Mfg Campaign: 11511712
Notice Date: Mar 14, 2023
Recall Date: Mar 14, 2023

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