KIA TELLURIDE 2020

Complete listing of complaints and recalls for this vehicle

702
Complaints
12
Recalls

Complaints & Recalls

702 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V407000 SAFETY RECALL
462.9K Vehicles Affected
Recall Date: Jun 5, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC316
Notice Date: Jul 30, 2024
Recall Date: Jun 5, 2024
Kia America, Inc.
NHTSA Campaign: 24V214000 SAFETY RECALL
427.4K Vehicles Affected
Recall Date: Mar 20, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Potential Risk:
A vehicle roll away increases the risk of a crash or injury.
FREE Recall Solution:
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC303
Notice Date: May 15, 2024
Recall Date: Mar 20, 2024
Kia America, Inc.
NHTSA Campaign: 24V148000 SAFETY RECALL
35K Vehicles Affected
Recall Date: Feb 26, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Potential Risk:
Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC299
Notice Date: Aug 9, 2024
Recall Date: Feb 26, 2024
Kia America, Inc.
NHTSA Campaign: 22V626000 SAFETY RECALL
36.4K Vehicles Affected
Recall Date: Aug 15, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC247
Notice Date: Apr 12, 2023
Recall Date: Aug 15, 2022
Kia Motors America
NHTSA Campaign: 20V436000 SAFETY RECALL
86.9K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC194
Notice Date: Sep 10, 2020
Recall Date: Jul 28, 2020
Kia Motors America
NHTSA Campaign: 19V594000 SAFETY RECALL
30.2K Vehicles Affected
Recall Date: Aug 13, 2019
Safety Issue:

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC181
Notice Date: Aug 30, 2019
Recall Date: Aug 13, 2019

Consumer Complaints

702 Complaints
Kia America, Inc.
Campaign: 11526309 Other
Jun 9, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.

Corrective Action:

Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.

Additional Notes:

Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.

Manufacturer: KIA
Mfg Campaign: 11526309
Notice Date: Jun 9, 2023
Recall Date: Jun 9, 2023
Kia America, Inc.
Campaign: 11525508 Other
Jun 5, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.

Corrective Action:

High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.

Additional Notes:

High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.

Manufacturer: KIA
Mfg Campaign: 11525508
Notice Date: Jun 5, 2023
Recall Date: Jun 5, 2023
Kia America, Inc.
Campaign: 11524132 Other
May 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The car will NOT start with a ESC warranty

Corrective Action:

The car will NOT start with a ESC warranty

Additional Notes:

The car will NOT start with a ESC warranty

Manufacturer: KIA
Mfg Campaign: 11524132
Notice Date: May 27, 2023
Recall Date: May 27, 2023
Kia America, Inc.
Campaign: 11524085 Other
May 26, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.

Corrective Action:

We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.

Additional Notes:

We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.

Manufacturer: KIA
Mfg Campaign: 11524085
Notice Date: May 26, 2023
Recall Date: May 26, 2023
Kia America, Inc.
Campaign: 11523245 Other
May 22, 2023
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.

Corrective Action:

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.

Additional Notes:

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.

Manufacturer: KIA
Mfg Campaign: 11523245
Notice Date: May 22, 2023
Recall Date: May 22, 2023
Kia America, Inc.
Campaign: 11523047 Other
May 20, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beams do not work

Corrective Action:

High beams do not work

Additional Notes:

High beams do not work

Manufacturer: KIA
Mfg Campaign: 11523047
Notice Date: May 20, 2023
Recall Date: May 20, 2023
Kia America, Inc.
Campaign: 11522642 Other
May 18, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.

Corrective Action:

My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.

Additional Notes:

My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.

Manufacturer: KIA
Mfg Campaign: 11522642
Notice Date: May 18, 2023
Recall Date: May 18, 2023
Kia America, Inc.
Campaign: 11521706 Other
May 12, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.

Corrective Action:

Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.

Additional Notes:

Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.

Manufacturer: KIA
Mfg Campaign: 11521706
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Kia America, Inc.
Campaign: 11520925 Other
May 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Corrective Action:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Additional Notes:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Manufacturer: KIA
Mfg Campaign: 11520925
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Kia America, Inc.
Campaign: 11520925 Other
May 8, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Corrective Action:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Additional Notes:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Manufacturer: KIA
Mfg Campaign: 11520925
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Kia America, Inc.
Campaign: 11520925 Other
May 8, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Corrective Action:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Additional Notes:

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

Manufacturer: KIA
Mfg Campaign: 11520925
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Kia America, Inc.
Campaign: 11520206 Other
May 3, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.

Corrective Action:

The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.

Additional Notes:

The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.

Manufacturer: KIA
Mfg Campaign: 11520206
Notice Date: May 3, 2023
Recall Date: May 3, 2023
Kia America, Inc.
Campaign: 11519960 Other
May 2, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.

Corrective Action:

This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.

Additional Notes:

This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.

Manufacturer: KIA
Mfg Campaign: 11519960
Notice Date: May 2, 2023
Recall Date: May 2, 2023
Kia America, Inc.
Campaign: 11519786 Other
May 1, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.

Corrective Action:

High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.

Additional Notes:

High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.

Manufacturer: KIA
Mfg Campaign: 11519786
Notice Date: May 1, 2023
Recall Date: May 1, 2023
Kia America, Inc.
Campaign: 11519916 Other
May 1, 2023
Defect Description:

ENGINE

Potential Consequences:

We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.

Corrective Action:

We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.

Additional Notes:

We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.

Manufacturer: KIA
Mfg Campaign: 11519916
Notice Date: May 1, 2023
Recall Date: May 1, 2023
Kia America, Inc.
Campaign: 11519364 Other
Apr 28, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!

Corrective Action:

While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!

Additional Notes:

While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!

Manufacturer: KIA
Mfg Campaign: 11519364
Notice Date: Apr 28, 2023
Recall Date: Apr 28, 2023
Kia America, Inc.
Campaign: 11519511 Other
Apr 28, 2023
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: KIA
Mfg Campaign: 11519511
Notice Date: Apr 28, 2023
Recall Date: Apr 28, 2023
Kia America, Inc.
Campaign: 11519301 Other
Apr 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.

Corrective Action:

Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.

Additional Notes:

Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.

Manufacturer: KIA
Mfg Campaign: 11519301
Notice Date: Apr 27, 2023
Recall Date: Apr 27, 2023
Kia America, Inc.
Campaign: 11518832 Other
Apr 25, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

windshield cracked from camera mount outwards for no reason, no impact

Corrective Action:

windshield cracked from camera mount outwards for no reason, no impact

Additional Notes:

windshield cracked from camera mount outwards for no reason, no impact

Manufacturer: KIA
Mfg Campaign: 11518832
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Kia America, Inc.
Campaign: 11518545 Other
Apr 23, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.

Corrective Action:

The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.

Additional Notes:

The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.

Manufacturer: KIA
Mfg Campaign: 11518545
Notice Date: Apr 23, 2023
Recall Date: Apr 23, 2023

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Valencia, CA • 36 yrs

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