Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.
Corrective Action:
At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.
Additional Notes:
At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.
Mfg Campaign: 11575128
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
This particular jeep has been in 2 accidents where partial front and complete front impact occurred with zero airbag deployment. 1st wreck was 33k in damages with a bent frame and second was 10k . Both accidents bumpers needed replaced. Aug 28 2023 wreck was Jeep struck power pole [broke in two] at around 45mph and Feb 11 2024 centered a tree after striking a deer 15mph
Corrective Action:
This particular jeep has been in 2 accidents where partial front and complete front impact occurred with zero airbag deployment. 1st wreck was 33k in damages with a bent frame and second was 10k . Both accidents bumpers needed replaced. Aug 28 2023 wreck was Jeep struck power pole [broke in two] at around 45mph and Feb 11 2024 centered a tree after striking a deer 15mph
Additional Notes:
This particular jeep has been in 2 accidents where partial front and complete front impact occurred with zero airbag deployment. 1st wreck was 33k in damages with a bent frame and second was 10k . Both accidents bumpers needed replaced. Aug 28 2023 wreck was Jeep struck power pole [broke in two] at around 45mph and Feb 11 2024 centered a tree after striking a deer 15mph
Mfg Campaign: 11572266
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Corrective Action:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Additional Notes:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Mfg Campaign: 11572425
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Corrective Action:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Additional Notes:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Mfg Campaign: 11572425
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Corrective Action:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Additional Notes:
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Mfg Campaign: 11572425
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Corrective Action:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Additional Notes:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Mfg Campaign: 11571285
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Corrective Action:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Additional Notes:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Mfg Campaign: 11571285
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Corrective Action:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Additional Notes:
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Mfg Campaign: 11571285
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS AS IF SOMETHING IS LOOSE IN THE STEERING MECHANISM. IT FEELS LIKE IT WOULD LIKE TO GET INTO A WOBBLE IF I HIT A BUMP OR RUT IN THE ROAD. I HAD IT LOOKED AT AND MECHANIC FOUND NOTHING WRONG. HE RE-BALANCED THE FRONT TIRES BUT IT STILL WANTS TO WANDER AS IF THERE IS TOO MUCH PLAY IN THE STEERING....
Corrective Action:
STEERING WANDERS AS IF SOMETHING IS LOOSE IN THE STEERING MECHANISM. IT FEELS LIKE IT WOULD LIKE TO GET INTO A WOBBLE IF I HIT A BUMP OR RUT IN THE ROAD. I HAD IT LOOKED AT AND MECHANIC FOUND NOTHING WRONG. HE RE-BALANCED THE FRONT TIRES BUT IT STILL WANTS TO WANDER AS IF THERE IS TOO MUCH PLAY IN THE STEERING....
Additional Notes:
STEERING WANDERS AS IF SOMETHING IS LOOSE IN THE STEERING MECHANISM. IT FEELS LIKE IT WOULD LIKE TO GET INTO A WOBBLE IF I HIT A BUMP OR RUT IN THE ROAD. I HAD IT LOOKED AT AND MECHANIC FOUND NOTHING WRONG. HE RE-BALANCED THE FRONT TIRES BUT IT STILL WANTS TO WANDER AS IF THERE IS TOO MUCH PLAY IN THE STEERING....
Mfg Campaign: 11571311
Recall Date: Feb 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 53 MPH, the vehicle was uncontrollably shaking for about a minute. The contact stated that after the shaking ceased, the contact was able to drive to the destination. The contact also stated that the failure had occurred three times. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper and the steering damper needed to be replaced. The contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 32,533.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 53 MPH, the vehicle was uncontrollably shaking for about a minute. The contact stated that after the shaking ceased, the contact was able to drive to the destination. The contact also stated that the failure had occurred three times. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper and the steering damper needed to be replaced. The contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 32,533.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 53 MPH, the vehicle was uncontrollably shaking for about a minute. The contact stated that after the shaking ceased, the contact was able to drive to the destination. The contact also stated that the failure had occurred three times. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper and the steering damper needed to be replaced. The contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 32,533.
Mfg Campaign: 11569270
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Corrective Action:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Additional Notes:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Mfg Campaign: 11567643
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Corrective Action:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Additional Notes:
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Mfg Campaign: 11567643
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Corrective Action:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Additional Notes:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Mfg Campaign: 11567253
Recall Date: Jan 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Corrective Action:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Additional Notes:
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Mfg Campaign: 11567253
Recall Date: Jan 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566659
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566659
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566659
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear Defroster failed and not covered under warranty even though the problem started while the car was under warranty. Their "fix" was to glue it back on but that didn't fix it. Now my car is out of warranty they won't fix it even though I have extended warranty from them that state that it covers electric window defoggers.
Corrective Action:
Rear Defroster failed and not covered under warranty even though the problem started while the car was under warranty. Their "fix" was to glue it back on but that didn't fix it. Now my car is out of warranty they won't fix it even though I have extended warranty from them that state that it covers electric window defoggers.
Additional Notes:
Rear Defroster failed and not covered under warranty even though the problem started while the car was under warranty. Their "fix" was to glue it back on but that didn't fix it. Now my car is out of warranty they won't fix it even though I have extended warranty from them that state that it covers electric window defoggers.
Mfg Campaign: 11566677
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research
Corrective Action:
The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research
Additional Notes:
The defrost vent for the windshield spans the length of the whole windshield but only comes out of the center of the vents, the sides in front of the driver and passenger do not blow air and creates a visibility problem since snow will accumulate where the heat doesn’t blow. Very common issue as I can see from extensive research
Mfg Campaign: 11565591
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, my Jeep's infotainment screen kept flashing an advertisement for SiriusXM Service. I found this obnoxious and distracting because it would display it on my screen every time I came to a stop. And then go away as I started moving again.
Corrective Action:
While driving, my Jeep's infotainment screen kept flashing an advertisement for SiriusXM Service. I found this obnoxious and distracting because it would display it on my screen every time I came to a stop. And then go away as I started moving again.
Additional Notes:
While driving, my Jeep's infotainment screen kept flashing an advertisement for SiriusXM Service. I found this obnoxious and distracting because it would display it on my screen every time I came to a stop. And then go away as I started moving again.
Mfg Campaign: 11565632
Recall Date: Jan 15, 2024
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