Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Corrective Action:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Additional Notes:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Mfg Campaign: 11551373
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Corrective Action:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Additional Notes:
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Mfg Campaign: 11551373
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.
Corrective Action:
The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.
Additional Notes:
The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.
Mfg Campaign: 11550753
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.
Corrective Action:
My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.
Additional Notes:
My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.
Mfg Campaign: 11547015
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.
Mfg Campaign: 11545598
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Corrective Action:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Additional Notes:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Mfg Campaign: 11544501
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Corrective Action:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Additional Notes:
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Mfg Campaign: 11544501
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.
Mfg Campaign: 11542894
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Got stuck in an isolated place due to Engine Overheat. Found a Water coolant leaked due to loose bolt/screw on water pump inlet. I just learned that it is common to 2018-2020 Jeep Wrangler JLU with 2.0 Engine
Corrective Action:
Got stuck in an isolated place due to Engine Overheat. Found a Water coolant leaked due to loose bolt/screw on water pump inlet. I just learned that it is common to 2018-2020 Jeep Wrangler JLU with 2.0 Engine
Additional Notes:
Got stuck in an isolated place due to Engine Overheat. Found a Water coolant leaked due to loose bolt/screw on water pump inlet. I just learned that it is common to 2018-2020 Jeep Wrangler JLU with 2.0 Engine
Mfg Campaign: 11542634
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.
Corrective Action:
While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.
Additional Notes:
While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.
Mfg Campaign: 11542432
Recall Date: Sep 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Corrective Action:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Additional Notes:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Mfg Campaign: 11542380
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Corrective Action:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Additional Notes:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Mfg Campaign: 11542380
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Corrective Action:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Additional Notes:
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Mfg Campaign: 11542380
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.
Corrective Action:
I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.
Additional Notes:
I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.
Mfg Campaign: 11540584
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sun visor fell down into view causing distraction while driving.
Corrective Action:
Sun visor fell down into view causing distraction while driving.
Additional Notes:
Sun visor fell down into view causing distraction while driving.
Mfg Campaign: 11540630
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the vehicle. The contact stated that the visor on the passenger’s side also detached from the roof anchor point. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visors needed to be replaced. The vehicle was repaired. The failure reoccurred with both visors. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the vehicle. The contact stated that the visor on the passenger’s side also detached from the roof anchor point. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visors needed to be replaced. The vehicle was repaired. The failure reoccurred with both visors. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the vehicle. The contact stated that the visor on the passenger’s side also detached from the roof anchor point. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visors needed to be replaced. The vehicle was repaired. The failure reoccurred with both visors. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11539213
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11538405
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11538405
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio keeps shutting off & resetting . Also the SERV 4WD light won’t turn off after multiple inspections by Jeep dealership technicians.
Corrective Action:
The radio keeps shutting off & resetting . Also the SERV 4WD light won’t turn off after multiple inspections by Jeep dealership technicians.
Additional Notes:
The radio keeps shutting off & resetting . Also the SERV 4WD light won’t turn off after multiple inspections by Jeep dealership technicians.
Mfg Campaign: 11537317
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help
Corrective Action:
I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help
Additional Notes:
I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help
Mfg Campaign: 11537061
Recall Date: Aug 8, 2023
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