JEEP WRANGLER 2020

Complete listing of complaints and recalls for this vehicle

617
Complaints
15
Recalls

Complaints & Recalls

617 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V676000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 77B
Notice Date: Sep 26, 2024
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V652000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Potential Risk:
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 30B
Notice Date: Oct 3, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V191000 SAFETY RECALL
35.8K Vehicles Affected
Recall Date: Mar 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 28A
Notice Date: Apr 6, 2023
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V116000 SAFETY RECALL
69.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 19A
Notice Date: Nov 16, 2023
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V665000 SAFETY RECALL
14.4K Vehicles Affected
Recall Date: Aug 26, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of fire.
FREE Recall Solution:
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y10
Notice Date: Sep 10, 2021
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V028000 SAFETY RECALL
42.9K Vehicles Affected
Recall Date: Jan 28, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y01
Notice Date: Mar 4, 2021
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V124000 SAFETY RECALL
33.2K Vehicles Affected
Recall Date: Mar 3, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Potential Risk:
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W12
Notice Date: Apr 30, 2020
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V042000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Jan 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

Potential Risk:
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W01
Notice Date: Feb 27, 2020
Recall Date: Jan 24, 2020

Consumer Complaints

617 Complaints
Chrysler (fca Us, Llc)
Campaign: 11603238 Other
Jul 18, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Corrective Action:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Additional Notes:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Manufacturer: JEEP
Mfg Campaign: 11603238
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11603238 Other
Jul 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Corrective Action:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Additional Notes:

Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous

Manufacturer: JEEP
Mfg Campaign: 11603238
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Campaign: 11594850 Other
Jun 17, 2024
Defect Description:

STEERING

Potential Consequences:

Our vehicle developed a steering problem and a friend told me that there was an issue with Jeeps that had an aluminum steering box and he gave me a copy of a TSB that described the exact problem I was having. I took the Jeep to the Jeep dealer that we have used to do all of our service work. The told me the problem was caused by the aluminum steering box as the TSB stated. The service manager at the dealership refused to warranty the work because it was past the warranty. He told me he has changed out several, but for him to do the work Jeep would have to authorize the work and gave me the number to call. I call Jeep Cares and received a case number. I received an email from Sugeeth, the case manager. He then called and let me know he would contact the dealer for information and get back to me. Sugeeth then sent me an email with no information except to let me know if I need further information I would need to bring the Jeep to the dealer for diagnosis and reopen the case. The Jeep has been to the dealer and they have done a complete diagnosis with a complete list of repair the needs to be done to correct the steering. I have copies of the repair estimate and emails. I also have a copy of the TSB that describes the problem with the following statement: "If the customer describes the symptom/condition listed above, perform the Repair Procedure." I am unable to upload the documents. I can email the documents any time.

Corrective Action:

Our vehicle developed a steering problem and a friend told me that there was an issue with Jeeps that had an aluminum steering box and he gave me a copy of a TSB that described the exact problem I was having. I took the Jeep to the Jeep dealer that we have used to do all of our service work. The told me the problem was caused by the aluminum steering box as the TSB stated. The service manager at the dealership refused to warranty the work because it was past the warranty. He told me he has changed out several, but for him to do the work Jeep would have to authorize the work and gave me the number to call. I call Jeep Cares and received a case number. I received an email from Sugeeth, the case manager. He then called and let me know he would contact the dealer for information and get back to me. Sugeeth then sent me an email with no information except to let me know if I need further information I would need to bring the Jeep to the dealer for diagnosis and reopen the case. The Jeep has been to the dealer and they have done a complete diagnosis with a complete list of repair the needs to be done to correct the steering. I have copies of the repair estimate and emails. I also have a copy of the TSB that describes the problem with the following statement: "If the customer describes the symptom/condition listed above, perform the Repair Procedure." I am unable to upload the documents. I can email the documents any time.

Additional Notes:

Our vehicle developed a steering problem and a friend told me that there was an issue with Jeeps that had an aluminum steering box and he gave me a copy of a TSB that described the exact problem I was having. I took the Jeep to the Jeep dealer that we have used to do all of our service work. The told me the problem was caused by the aluminum steering box as the TSB stated. The service manager at the dealership refused to warranty the work because it was past the warranty. He told me he has changed out several, but for him to do the work Jeep would have to authorize the work and gave me the number to call. I call Jeep Cares and received a case number. I received an email from Sugeeth, the case manager. He then called and let me know he would contact the dealer for information and get back to me. Sugeeth then sent me an email with no information except to let me know if I need further information I would need to bring the Jeep to the dealer for diagnosis and reopen the case. The Jeep has been to the dealer and they have done a complete diagnosis with a complete list of repair the needs to be done to correct the steering. I have copies of the repair estimate and emails. I also have a copy of the TSB that describes the problem with the following statement: "If the customer describes the symptom/condition listed above, perform the Repair Procedure." I am unable to upload the documents. I can email the documents any time.

Manufacturer: JEEP
Mfg Campaign: 11594850
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11593710 Other
Jun 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: JEEP
Mfg Campaign: 11593710
Notice Date: Jun 11, 2024
Recall Date: Jun 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11592616 Other
Jun 5, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. What do I do?

Corrective Action:

Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. What do I do?

Additional Notes:

Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. What do I do?

Manufacturer: JEEP
Mfg Campaign: 11592616
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11592276 Other
Jun 3, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Sun visor just fell off the hinge as I attempted to lower it.

Corrective Action:

Sun visor just fell off the hinge as I attempted to lower it.

Additional Notes:

Sun visor just fell off the hinge as I attempted to lower it.

Manufacturer: JEEP
Mfg Campaign: 11592276
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11588159 Other
May 10, 2024
Defect Description:

STEERING

Potential Consequences:

I have a 2020 Jeep Wrangler JL that I purchased in October of 2023. Since the day I bought it I noted that it wanders down the road and requires constant steering correction, left/right right/left left/left right/right and so on. It has excessive freeplay at top dead center of the steering. Mfg issued a TSB acknowledging the defective steering boxes that Jeep installed in our wranglers from 2018-2020. However, for those of us that bought used, they will not replace these dangerous steering gear boxes and I have had multiple close calls where even a moments inattention can result in the vehicle ending up in an adjacent lane or onto the shoulder of the road. This is not safe and the steering gear box TSB must be made a recall by NHTSA before someone ends up dead because of this safety issue.

Corrective Action:

I have a 2020 Jeep Wrangler JL that I purchased in October of 2023. Since the day I bought it I noted that it wanders down the road and requires constant steering correction, left/right right/left left/left right/right and so on. It has excessive freeplay at top dead center of the steering. Mfg issued a TSB acknowledging the defective steering boxes that Jeep installed in our wranglers from 2018-2020. However, for those of us that bought used, they will not replace these dangerous steering gear boxes and I have had multiple close calls where even a moments inattention can result in the vehicle ending up in an adjacent lane or onto the shoulder of the road. This is not safe and the steering gear box TSB must be made a recall by NHTSA before someone ends up dead because of this safety issue.

Additional Notes:

I have a 2020 Jeep Wrangler JL that I purchased in October of 2023. Since the day I bought it I noted that it wanders down the road and requires constant steering correction, left/right right/left left/left right/right and so on. It has excessive freeplay at top dead center of the steering. Mfg issued a TSB acknowledging the defective steering boxes that Jeep installed in our wranglers from 2018-2020. However, for those of us that bought used, they will not replace these dangerous steering gear boxes and I have had multiple close calls where even a moments inattention can result in the vehicle ending up in an adjacent lane or onto the shoulder of the road. This is not safe and the steering gear box TSB must be made a recall by NHTSA before someone ends up dead because of this safety issue.

Manufacturer: JEEP
Mfg Campaign: 11588159
Notice Date: May 10, 2024
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11586301 Other
May 1, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11586301
Notice Date: May 1, 2024
Recall Date: May 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11585644 Other
Apr 27, 2024
Defect Description:

AIR BAGS

Potential Consequences:

the accident the guy hit me on the back and I rolled over like four times. The air bag didn't come out.

Corrective Action:

the accident the guy hit me on the back and I rolled over like four times. The air bag didn't come out.

Additional Notes:

the accident the guy hit me on the back and I rolled over like four times. The air bag didn't come out.

Manufacturer: JEEP
Mfg Campaign: 11585644
Notice Date: Apr 27, 2024
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11584630 Other
Apr 22, 2024
Defect Description:

STEERING

Potential Consequences:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Corrective Action:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Additional Notes:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Manufacturer: JEEP
Mfg Campaign: 11584630
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11584630 Other
Apr 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Corrective Action:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Additional Notes:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Manufacturer: JEEP
Mfg Campaign: 11584630
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11584630 Other
Apr 22, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Corrective Action:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Additional Notes:

Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.

Manufacturer: JEEP
Mfg Campaign: 11584630
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11583972 Other
Apr 19, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these issues. The defect is getting worse.

Corrective Action:

There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these issues. The defect is getting worse.

Additional Notes:

There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these issues. The defect is getting worse.

Manufacturer: JEEP
Mfg Campaign: 11583972
Notice Date: Apr 19, 2024
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11584143 Other
Apr 19, 2024
Defect Description:

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Potential Consequences:

The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty fuel hose that was connected to the rear of the engine. The contact was informed that the fuel hose needed to be replaced. The contact was advised to take the vehicle to the dealer for the repair. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.

Corrective Action:

The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty fuel hose that was connected to the rear of the engine. The contact was informed that the fuel hose needed to be replaced. The contact was advised to take the vehicle to the dealer for the repair. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.

Additional Notes:

The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty fuel hose that was connected to the rear of the engine. The contact was informed that the fuel hose needed to be replaced. The contact was advised to take the vehicle to the dealer for the repair. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.

Manufacturer: JEEP
Mfg Campaign: 11584143
Notice Date: Apr 19, 2024
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Campaign: 11581711 Other
Apr 8, 2024
Defect Description:

STEERING

Potential Consequences:

While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We’ve been on a waitlist for the part for the past 3 months.

Corrective Action:

While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We’ve been on a waitlist for the part for the past 3 months.

Additional Notes:

While traveling on the interstate 3 months ago, my 2020 Jeep Wrangler began to vibrate violently after driving over a seam in the road while traveling around 70mph. After slowing down and pulling over, I assessed the exterior of the car and tires for any obvious defects and continued on without identifying any structural problems. Within the next 20 miles the violent reverberations occurred again. We pulled over, concerned that something catastrophic could occur and brought the Jeep to a local mechanic. The mechanic suggested that the wheels should be balanced which we complied with, although we had just recently had a tire rotation and balance prior to this trip, but thought perhaps the violent shaking caused the tires to misalign. That same day, we searched online to see if others had experienced a similar phenomenon and learned about the "death wobble". We called Jeep that day and they would neither confirm nor deny that the Jeep was safe to drive for the remainder of our trip. We continued on at a lower speed and encountered the same problem the following day. We feel this vehicle is unsafe to drive and Jeep has informed us that they do not have enough parts to fix our Jeep because of the volume of affected vehicles. We’ve been on a waitlist for the part for the past 3 months.

Manufacturer: JEEP
Mfg Campaign: 11581711
Notice Date: Apr 8, 2024
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11580550 Other
Apr 1, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Corrective Action:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Additional Notes:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Manufacturer: JEEP
Mfg Campaign: 11580550
Notice Date: Apr 1, 2024
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11580550 Other
Apr 1, 2024
Defect Description:

STEERING

Potential Consequences:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Corrective Action:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Additional Notes:

Driving on Interstate at 60 miles an hour, the vehicle shook back and forth so violently that I nearly lost control. I though something had broken in the suspension, and it was all all I could do to remain in my lane and get to the nearest off ramp. It subsided when I got off the freeway, where I physical inspected the wheels but couldn't find any visible issues with the suspension. It hasn't happened since (but now I stay off the freeway). I've taken the vehicle to the local Jeep dealer and was told that the issue is a known manufacture defect, which they referred to as an insane shake, and was told that I need to purchase a sway bar to correct the defect. No warning lighting appeared before or after.

Manufacturer: JEEP
Mfg Campaign: 11580550
Notice Date: Apr 1, 2024
Recall Date: Apr 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11578956 Other
Mar 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

When starting my 2020 Jeep Wrangler all warning lights were flashing. I called dealership and they asked if the car could be driven. Eventually all of the lights went off except service engine and we were able to drive it to the dealer. They did a diagnostic check and could not identify the problem. They then reset the service engine light. One day later the same thing happened again shortly after starting and while we were driving. The car braked on its own without any notice while we were driving and everything started flashing again. We could not shift the car or move it. We decided to have it towed to the dealer. After 3 days they found that the ABS Module had to be replaced. Unfortunately these modules are back ordered for several months. I have no idea when my car might be fixed.

Corrective Action:

When starting my 2020 Jeep Wrangler all warning lights were flashing. I called dealership and they asked if the car could be driven. Eventually all of the lights went off except service engine and we were able to drive it to the dealer. They did a diagnostic check and could not identify the problem. They then reset the service engine light. One day later the same thing happened again shortly after starting and while we were driving. The car braked on its own without any notice while we were driving and everything started flashing again. We could not shift the car or move it. We decided to have it towed to the dealer. After 3 days they found that the ABS Module had to be replaced. Unfortunately these modules are back ordered for several months. I have no idea when my car might be fixed.

Additional Notes:

When starting my 2020 Jeep Wrangler all warning lights were flashing. I called dealership and they asked if the car could be driven. Eventually all of the lights went off except service engine and we were able to drive it to the dealer. They did a diagnostic check and could not identify the problem. They then reset the service engine light. One day later the same thing happened again shortly after starting and while we were driving. The car braked on its own without any notice while we were driving and everything started flashing again. We could not shift the car or move it. We decided to have it towed to the dealer. After 3 days they found that the ABS Module had to be replaced. Unfortunately these modules are back ordered for several months. I have no idea when my car might be fixed.

Manufacturer: JEEP
Mfg Campaign: 11578956
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
Chrysler (fca Us, Llc)
Campaign: 11576262 Other
Mar 8, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Stellantis issued Recall #19A more than a year ago (NHTSA Recall #23V-116) and still does not have a remedy

Corrective Action:

Stellantis issued Recall #19A more than a year ago (NHTSA Recall #23V-116) and still does not have a remedy

Additional Notes:

Stellantis issued Recall #19A more than a year ago (NHTSA Recall #23V-116) and still does not have a remedy

Manufacturer: JEEP
Mfg Campaign: 11576262
Notice Date: Mar 8, 2024
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Campaign: 11575128 Other
Mar 3, 2024
Defect Description:

STEERING

Potential Consequences:

At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

Corrective Action:

At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

Additional Notes:

At or about 68mph always while on interstate highways if I drive over certain bumps in the road my vehicle gets a dangerous shaking of the steering wheel that is very violent shaking. This shaking does not stop until I bring my vehicle to a complete stop.

Manufacturer: JEEP
Mfg Campaign: 11575128
Notice Date: Mar 3, 2024
Recall Date: Mar 3, 2024

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