Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.
Corrective Action:
In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.
Additional Notes:
In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.
Mfg Campaign: 11616538
Recall Date: Sep 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel supply connect locking device failure. Attempted to start vehicle and fuel leaked beneath mid section of vehicle about a gallon. Engine was cold as well as exhaust and caticlic converter. Safety Hazard to occupants fire/explosion. Vehicle towed to Oak Harbor, Washington dealership for repair. Safety retaining clips missing which allowed fuel lines to open and leakage.
Corrective Action:
Fuel supply connect locking device failure. Attempted to start vehicle and fuel leaked beneath mid section of vehicle about a gallon. Engine was cold as well as exhaust and caticlic converter. Safety Hazard to occupants fire/explosion. Vehicle towed to Oak Harbor, Washington dealership for repair. Safety retaining clips missing which allowed fuel lines to open and leakage.
Additional Notes:
Fuel supply connect locking device failure. Attempted to start vehicle and fuel leaked beneath mid section of vehicle about a gallon. Engine was cold as well as exhaust and caticlic converter. Safety Hazard to occupants fire/explosion. Vehicle towed to Oak Harbor, Washington dealership for repair. Safety retaining clips missing which allowed fuel lines to open and leakage.
Mfg Campaign: 11615641
Recall Date: Sep 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the instrument panel went blank. The vehicle was taken to a dealer where the failure was acknowledged; however, the contact discovered upon investigation that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was not notified of the failure. The vehicle remained in dealer possession unrepaired. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the instrument panel went blank. The vehicle was taken to a dealer where the failure was acknowledged; however, the contact discovered upon investigation that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was not notified of the failure. The vehicle remained in dealer possession unrepaired. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the instrument panel went blank. The vehicle was taken to a dealer where the failure was acknowledged; however, the contact discovered upon investigation that the vehicle was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The manufacturer was not notified of the failure. The vehicle remained in dealer possession unrepaired. The failure mileage was approximately 46,000.
Mfg Campaign: 11614811
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have been on multiple wait lists to have the recall correction for the HPFP, but the dealers I have contacted in the Fresno area have told me they have not received the parts to make the correction. I’ve been on these waitlists for well over a year with no updates.
Corrective Action:
I have been on multiple wait lists to have the recall correction for the HPFP, but the dealers I have contacted in the Fresno area have told me they have not received the parts to make the correction. I’ve been on these waitlists for well over a year with no updates.
Additional Notes:
I have been on multiple wait lists to have the recall correction for the HPFP, but the dealers I have contacted in the Fresno area have told me they have not received the parts to make the correction. I’ve been on these waitlists for well over a year with no updates.
Mfg Campaign: 11614660
Recall Date: Sep 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I recently purchased a 2020 Jeep Wrangler Unlimited Rubicon from a private party. The vehicle has not been used much for highway driving, only town. During driving at several different speeds, I have experienced difficulty in controlling steering to include but not limited to instances of jerking and the vehicle drifting from side to side. When these episode have transpired the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle has drifted severely to the left. As the vehicle is under warranty, I set up an appointment at South Point Jeep in Tulsa, Ok and notified the repair person of the issue. I was advised that my vehicle had no open recalls and that they did not take into consideration any TSB's. The vehicle has not yet been repaired.
Corrective Action:
I recently purchased a 2020 Jeep Wrangler Unlimited Rubicon from a private party. The vehicle has not been used much for highway driving, only town. During driving at several different speeds, I have experienced difficulty in controlling steering to include but not limited to instances of jerking and the vehicle drifting from side to side. When these episode have transpired the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle has drifted severely to the left. As the vehicle is under warranty, I set up an appointment at South Point Jeep in Tulsa, Ok and notified the repair person of the issue. I was advised that my vehicle had no open recalls and that they did not take into consideration any TSB's. The vehicle has not yet been repaired.
Additional Notes:
I recently purchased a 2020 Jeep Wrangler Unlimited Rubicon from a private party. The vehicle has not been used much for highway driving, only town. During driving at several different speeds, I have experienced difficulty in controlling steering to include but not limited to instances of jerking and the vehicle drifting from side to side. When these episode have transpired the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle has drifted severely to the left. As the vehicle is under warranty, I set up an appointment at South Point Jeep in Tulsa, Ok and notified the repair person of the issue. I was advised that my vehicle had no open recalls and that they did not take into consideration any TSB's. The vehicle has not yet been repaired.
Mfg Campaign: 11613966
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Corrective Action:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Additional Notes:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Mfg Campaign: 11613790
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Corrective Action:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Additional Notes:
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Mfg Campaign: 11613790
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS module failed and caused an issue while in the middle of driving it. When the ABS module failed, I lost power steering and other critical functions. When I lost functionality, errors that I saw on the dash included: “service breaks, service ABS, service shifter” etc. Luckily it didn’t cause any accidents. The vehicle is currently at the dealer service department. It has been there for 3 1/2 months waiting on an ABS module that is on back order. The dealer just advised me today that it could be another 3 months. It’s already been on order for the last 2 months.
Corrective Action:
The ABS module failed and caused an issue while in the middle of driving it. When the ABS module failed, I lost power steering and other critical functions. When I lost functionality, errors that I saw on the dash included: “service breaks, service ABS, service shifter” etc. Luckily it didn’t cause any accidents. The vehicle is currently at the dealer service department. It has been there for 3 1/2 months waiting on an ABS module that is on back order. The dealer just advised me today that it could be another 3 months. It’s already been on order for the last 2 months.
Additional Notes:
The ABS module failed and caused an issue while in the middle of driving it. When the ABS module failed, I lost power steering and other critical functions. When I lost functionality, errors that I saw on the dash included: “service breaks, service ABS, service shifter” etc. Luckily it didn’t cause any accidents. The vehicle is currently at the dealer service department. It has been there for 3 1/2 months waiting on an ABS module that is on back order. The dealer just advised me today that it could be another 3 months. It’s already been on order for the last 2 months.
Mfg Campaign: 11613902
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong gas smells inside and outside if the vehicle.
Corrective Action:
Strong gas smells inside and outside if the vehicle.
Additional Notes:
Strong gas smells inside and outside if the vehicle.
Mfg Campaign: 11611530
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wipers were on and lights were flickering. The car does not turn on.
Corrective Action:
The wipers were on and lights were flickering. The car does not turn on.
Additional Notes:
The wipers were on and lights were flickering. The car does not turn on.
Mfg Campaign: 11611485
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The wipers were on and lights were flickering. The car does not turn on.
Corrective Action:
The wipers were on and lights were flickering. The car does not turn on.
Additional Notes:
The wipers were on and lights were flickering. The car does not turn on.
Mfg Campaign: 11611485
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The wipers were on and lights were flickering. The car does not turn on.
Corrective Action:
The wipers were on and lights were flickering. The car does not turn on.
Additional Notes:
The wipers were on and lights were flickering. The car does not turn on.
Mfg Campaign: 11611485
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the steering wheel was difficult to control, causing the vehicle to drift from side to side. The contact stated that the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle was drifting to the left. The vehicle was taken to the local dealer who diagnosed that the steering gear box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a Manufacturer Extended Coverage to address the failure. The failure mileage was 25.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the steering wheel was difficult to control, causing the vehicle to drift from side to side. The contact stated that the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle was drifting to the left. The vehicle was taken to the local dealer who diagnosed that the steering gear box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a Manufacturer Extended Coverage to address the failure. The failure mileage was 25.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the steering wheel was difficult to control, causing the vehicle to drift from side to side. The contact stated that the vehicle failed to drive in a straight line. Additionally, while driving at highway speeds and pressing the brake pedal, the vehicle was drifting to the left. The vehicle was taken to the local dealer who diagnosed that the steering gear box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a Manufacturer Extended Coverage to address the failure. The failure mileage was 25.
Mfg Campaign: 11610249
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle.
Corrective Action:
Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle.
Additional Notes:
Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle.
Mfg Campaign: 11610030
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.
Corrective Action:
Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.
Additional Notes:
Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.
Mfg Campaign: 11607675
Recall Date: Aug 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am the origional owner of this vehicle. The vehicle has approximately 67,000 miles on it. I own a Mopar premier extended warranty covering the vehicle for 7 years, or 100,000 miles, whatever comes first. My complaint, which I believe creates a severe safety hazard on a public roadway, is the inner front fender wheel lines have failed on three different occasions requiring replacement. When the liners fail, it leaves exposed the 4 individual brake lines from the master cylinder. Road debris, when the inner fender wheel well is missing, can easily strick the brake lines by road debris thrown from the front tire while driving leading to brake failure and loss of control which can result in injury up to and including death to the driver, occupants, or others. I have contacted corporate Jeep on two different occasions to ask for repairs, and they refused to correct the issue. Their position is the vehicle is beyond the 3 year, 36,000 mile initial warranty, and my extended warrenty will not cover the repair as this wheel well liner is considerd a "trim piece". I am looking to NHTSA for assistance as this failure is something that should be mandated for a safety recall, and the dealer has told me the design of the liner on the JL series is prone to failure. I have owned 4 other Jeep Rubicon's over the past 10-15 years, and this has not been an issue on my other vehicles prior to the redesign of current Jeep Wrangler JL series. I have filed a complaint with Jeep, and they refuse to escallate my issue. The dealer says they cannot address the issue without corporate approval, and Jeep does not have a work flow to escallate the issue internally. I have photos which will clearly show the exposed 4 brake lines at the upper edge of the frame rail. I attempted to upload 8 photos of approximately 80-90 KB each. Your web portal would not accept any photos. Help me submit photos for review.
Corrective Action:
I am the origional owner of this vehicle. The vehicle has approximately 67,000 miles on it. I own a Mopar premier extended warranty covering the vehicle for 7 years, or 100,000 miles, whatever comes first. My complaint, which I believe creates a severe safety hazard on a public roadway, is the inner front fender wheel lines have failed on three different occasions requiring replacement. When the liners fail, it leaves exposed the 4 individual brake lines from the master cylinder. Road debris, when the inner fender wheel well is missing, can easily strick the brake lines by road debris thrown from the front tire while driving leading to brake failure and loss of control which can result in injury up to and including death to the driver, occupants, or others. I have contacted corporate Jeep on two different occasions to ask for repairs, and they refused to correct the issue. Their position is the vehicle is beyond the 3 year, 36,000 mile initial warranty, and my extended warrenty will not cover the repair as this wheel well liner is considerd a "trim piece". I am looking to NHTSA for assistance as this failure is something that should be mandated for a safety recall, and the dealer has told me the design of the liner on the JL series is prone to failure. I have owned 4 other Jeep Rubicon's over the past 10-15 years, and this has not been an issue on my other vehicles prior to the redesign of current Jeep Wrangler JL series. I have filed a complaint with Jeep, and they refuse to escallate my issue. The dealer says they cannot address the issue without corporate approval, and Jeep does not have a work flow to escallate the issue internally. I have photos which will clearly show the exposed 4 brake lines at the upper edge of the frame rail. I attempted to upload 8 photos of approximately 80-90 KB each. Your web portal would not accept any photos. Help me submit photos for review.
Additional Notes:
I am the origional owner of this vehicle. The vehicle has approximately 67,000 miles on it. I own a Mopar premier extended warranty covering the vehicle for 7 years, or 100,000 miles, whatever comes first. My complaint, which I believe creates a severe safety hazard on a public roadway, is the inner front fender wheel lines have failed on three different occasions requiring replacement. When the liners fail, it leaves exposed the 4 individual brake lines from the master cylinder. Road debris, when the inner fender wheel well is missing, can easily strick the brake lines by road debris thrown from the front tire while driving leading to brake failure and loss of control which can result in injury up to and including death to the driver, occupants, or others. I have contacted corporate Jeep on two different occasions to ask for repairs, and they refused to correct the issue. Their position is the vehicle is beyond the 3 year, 36,000 mile initial warranty, and my extended warrenty will not cover the repair as this wheel well liner is considerd a "trim piece". I am looking to NHTSA for assistance as this failure is something that should be mandated for a safety recall, and the dealer has told me the design of the liner on the JL series is prone to failure. I have owned 4 other Jeep Rubicon's over the past 10-15 years, and this has not been an issue on my other vehicles prior to the redesign of current Jeep Wrangler JL series. I have filed a complaint with Jeep, and they refuse to escallate my issue. The dealer says they cannot address the issue without corporate approval, and Jeep does not have a work flow to escallate the issue internally. I have photos which will clearly show the exposed 4 brake lines at the upper edge of the frame rail. I attempted to upload 8 photos of approximately 80-90 KB each. Your web portal would not accept any photos. Help me submit photos for review.
Mfg Campaign: 11607730
Recall Date: Aug 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to drift 150 yards causing the vehicle to crash into the contacts residence and come to a stop at a piece of furniture. No warning lights were illuminated. No injuries were sustained. The front passenger side of the vehicle was damaged. The vehicle was taken to a dealer, where it was repaired for cosmetic damages, however; it was not diagnosed or repaired for the failure. The contact stated that the failure reoccurred while driving at an undisclosed speed, the brake pedal failed to operate causing the contact to crash into the vehicle in front. No warning lights were illuminated. The vehicle was not damaged. No injuries were sustained. A police report was filed. The vehicle was then taken to an independent mechanic, where it was diagnosed with a high-current fuse array that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to drift 150 yards causing the vehicle to crash into the contacts residence and come to a stop at a piece of furniture. No warning lights were illuminated. No injuries were sustained. The front passenger side of the vehicle was damaged. The vehicle was taken to a dealer, where it was repaired for cosmetic damages, however; it was not diagnosed or repaired for the failure. The contact stated that the failure reoccurred while driving at an undisclosed speed, the brake pedal failed to operate causing the contact to crash into the vehicle in front. No warning lights were illuminated. The vehicle was not damaged. No injuries were sustained. A police report was filed. The vehicle was then taken to an independent mechanic, where it was diagnosed with a high-current fuse array that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to drift 150 yards causing the vehicle to crash into the contacts residence and come to a stop at a piece of furniture. No warning lights were illuminated. No injuries were sustained. The front passenger side of the vehicle was damaged. The vehicle was taken to a dealer, where it was repaired for cosmetic damages, however; it was not diagnosed or repaired for the failure. The contact stated that the failure reoccurred while driving at an undisclosed speed, the brake pedal failed to operate causing the contact to crash into the vehicle in front. No warning lights were illuminated. The vehicle was not damaged. No injuries were sustained. A police report was filed. The vehicle was then taken to an independent mechanic, where it was diagnosed with a high-current fuse array that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11607270
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have had this jeep for a couple of years and it has less than 30k miles on it. Initially, the visor on the passenger side would drop out and just hang. This happened pretty much after we got it but just thought this was a feature of the jeep modularity so we would just push it back in. Now this started happening on driver side and I see this as a safety issue as this can obscure vision at the wrong time. I went to dealer/manufacturer(Jeep) and they do not see this as a defect worthy of replacing outside of their standard 3 year warranty. I had purchased an extended warranty from the dealer from Mastertech and they would not cover it either. This issue appears to be common defect in manufacturing design over several years over several lines of Jeep versions and I am shocked that something like this that could theoretically impair line of site for the driver while driving has not been addressed by Jeep. I am equally shocked that NHTSA has not pursued and or forced a safety recall for this. I have never had a car drop its visor and with this jeep both visors do this for a vehicle that gets very little use(under 30k miles).
Corrective Action:
We have had this jeep for a couple of years and it has less than 30k miles on it. Initially, the visor on the passenger side would drop out and just hang. This happened pretty much after we got it but just thought this was a feature of the jeep modularity so we would just push it back in. Now this started happening on driver side and I see this as a safety issue as this can obscure vision at the wrong time. I went to dealer/manufacturer(Jeep) and they do not see this as a defect worthy of replacing outside of their standard 3 year warranty. I had purchased an extended warranty from the dealer from Mastertech and they would not cover it either. This issue appears to be common defect in manufacturing design over several years over several lines of Jeep versions and I am shocked that something like this that could theoretically impair line of site for the driver while driving has not been addressed by Jeep. I am equally shocked that NHTSA has not pursued and or forced a safety recall for this. I have never had a car drop its visor and with this jeep both visors do this for a vehicle that gets very little use(under 30k miles).
Additional Notes:
We have had this jeep for a couple of years and it has less than 30k miles on it. Initially, the visor on the passenger side would drop out and just hang. This happened pretty much after we got it but just thought this was a feature of the jeep modularity so we would just push it back in. Now this started happening on driver side and I see this as a safety issue as this can obscure vision at the wrong time. I went to dealer/manufacturer(Jeep) and they do not see this as a defect worthy of replacing outside of their standard 3 year warranty. I had purchased an extended warranty from the dealer from Mastertech and they would not cover it either. This issue appears to be common defect in manufacturing design over several years over several lines of Jeep versions and I am shocked that something like this that could theoretically impair line of site for the driver while driving has not been addressed by Jeep. I am equally shocked that NHTSA has not pursued and or forced a safety recall for this. I have never had a car drop its visor and with this jeep both visors do this for a vehicle that gets very little use(under 30k miles).
Mfg Campaign: 11606734
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire. I have raised the issue with Jeep and awaiting their response
Corrective Action:
on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire. I have raised the issue with Jeep and awaiting their response
Additional Notes:
on 17th July 2024 afternoon I was driving the jeep and the engine started smoking. I quickly pulled the vehicle to the side of the road and within a couple of minutes the engine was on fire. I have raised the issue with Jeep and awaiting their response
Mfg Campaign: 11603057
Recall Date: Jul 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel supply line leading from the gas tank, along the passenger side of the transmission, and over the top of the transmission bell housing has failed and is leaking gas onto the transmission and then onto the ground. This is a dangerous fire hazard and placed my safety at risk. I have not yet taken the vehicle to a repair facility as I live over 30 minutes away from the nearest dealership. I am the only person that has inspected the vehicle and observed the leak using a remote camera as of the filing of this complaint on 7-18-24 at 1:30 pm. There were no warning lamps or messages associated with this part failure. I could smell a strong odor of gasoline fumes from within the vehicle which prompted me to inspect what the source was. As I understand, a previous recall for this part failure was issued in 2021, but did not include my VIN.
Corrective Action:
The fuel supply line leading from the gas tank, along the passenger side of the transmission, and over the top of the transmission bell housing has failed and is leaking gas onto the transmission and then onto the ground. This is a dangerous fire hazard and placed my safety at risk. I have not yet taken the vehicle to a repair facility as I live over 30 minutes away from the nearest dealership. I am the only person that has inspected the vehicle and observed the leak using a remote camera as of the filing of this complaint on 7-18-24 at 1:30 pm. There were no warning lamps or messages associated with this part failure. I could smell a strong odor of gasoline fumes from within the vehicle which prompted me to inspect what the source was. As I understand, a previous recall for this part failure was issued in 2021, but did not include my VIN.
Additional Notes:
The fuel supply line leading from the gas tank, along the passenger side of the transmission, and over the top of the transmission bell housing has failed and is leaking gas onto the transmission and then onto the ground. This is a dangerous fire hazard and placed my safety at risk. I have not yet taken the vehicle to a repair facility as I live over 30 minutes away from the nearest dealership. I am the only person that has inspected the vehicle and observed the leak using a remote camera as of the filing of this complaint on 7-18-24 at 1:30 pm. There were no warning lamps or messages associated with this part failure. I could smell a strong odor of gasoline fumes from within the vehicle which prompted me to inspect what the source was. As I understand, a previous recall for this part failure was issued in 2021, but did not include my VIN.
Mfg Campaign: 11603213
Recall Date: Jul 18, 2024
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