Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IMMEDIATELY UPON DELIVERY BY DEALER, STEERING MALFUNCTIONED ON NEW 2019 JEEP WRANGLER. STEERING WHEEL HAD 3-4 INCHES OF PLAY TURNING TO EITHER RIGHT OR LEFT WHICH CAUSED 2019 JEEP WRANGLER TO WANDER AND MADE IT IMPOSSIBLE TO STEER ACCURATELY AND STAY IN LANE. PROBLEM IS WORSE ON HIGHWAY AND AT HIGHER SPEEDS. BROUGHT BACK TO DEALER WHERE PURCHASED TWICE AND TO TWO OTHER JEEP DEALERS. ALL TEST DRIVE VEHICLE AND ACKNOWLEDGED PROBLEM. LAST DEALER SAID ALL KNOWN RECALL REPAIRS HAD NOW BEEN COMPLETED AND ACKNOWLEDGED THAT PROBLEM PERSISTS AND VEHICLE IS UNSAFE TO DRIVE. VEHICLE REMAINS AT THAT DEALER AFTER FOUR SEPARATE UNSUCCESSFUL ATTEMPTS BY DEALERS TO FIX PROBLEM. COMPLAINT FILED WITH FCA/JEEP AND AWAITING RESPONSE.
Corrective Action:
IMMEDIATELY UPON DELIVERY BY DEALER, STEERING MALFUNCTIONED ON NEW 2019 JEEP WRANGLER. STEERING WHEEL HAD 3-4 INCHES OF PLAY TURNING TO EITHER RIGHT OR LEFT WHICH CAUSED 2019 JEEP WRANGLER TO WANDER AND MADE IT IMPOSSIBLE TO STEER ACCURATELY AND STAY IN LANE. PROBLEM IS WORSE ON HIGHWAY AND AT HIGHER SPEEDS. BROUGHT BACK TO DEALER WHERE PURCHASED TWICE AND TO TWO OTHER JEEP DEALERS. ALL TEST DRIVE VEHICLE AND ACKNOWLEDGED PROBLEM. LAST DEALER SAID ALL KNOWN RECALL REPAIRS HAD NOW BEEN COMPLETED AND ACKNOWLEDGED THAT PROBLEM PERSISTS AND VEHICLE IS UNSAFE TO DRIVE. VEHICLE REMAINS AT THAT DEALER AFTER FOUR SEPARATE UNSUCCESSFUL ATTEMPTS BY DEALERS TO FIX PROBLEM. COMPLAINT FILED WITH FCA/JEEP AND AWAITING RESPONSE.
Additional Notes:
IMMEDIATELY UPON DELIVERY BY DEALER, STEERING MALFUNCTIONED ON NEW 2019 JEEP WRANGLER. STEERING WHEEL HAD 3-4 INCHES OF PLAY TURNING TO EITHER RIGHT OR LEFT WHICH CAUSED 2019 JEEP WRANGLER TO WANDER AND MADE IT IMPOSSIBLE TO STEER ACCURATELY AND STAY IN LANE. PROBLEM IS WORSE ON HIGHWAY AND AT HIGHER SPEEDS. BROUGHT BACK TO DEALER WHERE PURCHASED TWICE AND TO TWO OTHER JEEP DEALERS. ALL TEST DRIVE VEHICLE AND ACKNOWLEDGED PROBLEM. LAST DEALER SAID ALL KNOWN RECALL REPAIRS HAD NOW BEEN COMPLETED AND ACKNOWLEDGED THAT PROBLEM PERSISTS AND VEHICLE IS UNSAFE TO DRIVE. VEHICLE REMAINS AT THAT DEALER AFTER FOUR SEPARATE UNSUCCESSFUL ATTEMPTS BY DEALERS TO FIX PROBLEM. COMPLAINT FILED WITH FCA/JEEP AND AWAITING RESPONSE.
Mfg Campaign: 11266914
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I JUST PURCHASED A NEW 2019 JEEP WRANGLER UNLIMITED RUBICON WITH A MARCH 2019 BUILD DATE. AS OF RIGHT NOW, THE MILEAGE IS ABOUT 300 MILES. IT'S A PHENOMENAL VEHICLE, EXCEPT FOR A PROBLEM WITH THE STEERING THAT MAKES DRIVING THE VEHICLE UNSAFE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL TO THE POINT WHERE IT'S DIFFICULT TO KEEP THE VEHICLE CENTERED IN THE LANE, PARTICULARLY AT HIGHWAY SPEEDS. THE MOST CONCERNING SITUATION IS WHEN THERE IS AN ONCOMING CAR ON A NARROW ROADWAY. THE VEHICLE TENDS TO WANDER BACK AND FORTH, AND WHEN YOU CORRECT IT, IT SOMETIMES OVER-CORRECTS. I HAVE NOT YET RAISED THIS ISSUE WITH THE DEALER, BUT WILL VERY SOON. WHEN I RESEARCHED TO SEE IF THE STEERING CAN BE ADJUSTED, I DISCOVERED NUMEROUS SIMILAR COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. THERE CLEARLY IS A PROBLEM WITH THE STEERING ON THE WRANGLER JL'S THAT JEEP NEEDS TO ADDRESS.
Corrective Action:
I JUST PURCHASED A NEW 2019 JEEP WRANGLER UNLIMITED RUBICON WITH A MARCH 2019 BUILD DATE. AS OF RIGHT NOW, THE MILEAGE IS ABOUT 300 MILES. IT'S A PHENOMENAL VEHICLE, EXCEPT FOR A PROBLEM WITH THE STEERING THAT MAKES DRIVING THE VEHICLE UNSAFE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL TO THE POINT WHERE IT'S DIFFICULT TO KEEP THE VEHICLE CENTERED IN THE LANE, PARTICULARLY AT HIGHWAY SPEEDS. THE MOST CONCERNING SITUATION IS WHEN THERE IS AN ONCOMING CAR ON A NARROW ROADWAY. THE VEHICLE TENDS TO WANDER BACK AND FORTH, AND WHEN YOU CORRECT IT, IT SOMETIMES OVER-CORRECTS. I HAVE NOT YET RAISED THIS ISSUE WITH THE DEALER, BUT WILL VERY SOON. WHEN I RESEARCHED TO SEE IF THE STEERING CAN BE ADJUSTED, I DISCOVERED NUMEROUS SIMILAR COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. THERE CLEARLY IS A PROBLEM WITH THE STEERING ON THE WRANGLER JL'S THAT JEEP NEEDS TO ADDRESS.
Additional Notes:
I JUST PURCHASED A NEW 2019 JEEP WRANGLER UNLIMITED RUBICON WITH A MARCH 2019 BUILD DATE. AS OF RIGHT NOW, THE MILEAGE IS ABOUT 300 MILES. IT'S A PHENOMENAL VEHICLE, EXCEPT FOR A PROBLEM WITH THE STEERING THAT MAKES DRIVING THE VEHICLE UNSAFE. THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL TO THE POINT WHERE IT'S DIFFICULT TO KEEP THE VEHICLE CENTERED IN THE LANE, PARTICULARLY AT HIGHWAY SPEEDS. THE MOST CONCERNING SITUATION IS WHEN THERE IS AN ONCOMING CAR ON A NARROW ROADWAY. THE VEHICLE TENDS TO WANDER BACK AND FORTH, AND WHEN YOU CORRECT IT, IT SOMETIMES OVER-CORRECTS. I HAVE NOT YET RAISED THIS ISSUE WITH THE DEALER, BUT WILL VERY SOON. WHEN I RESEARCHED TO SEE IF THE STEERING CAN BE ADJUSTED, I DISCOVERED NUMEROUS SIMILAR COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. THERE CLEARLY IS A PROBLEM WITH THE STEERING ON THE WRANGLER JL'S THAT JEEP NEEDS TO ADDRESS.
Mfg Campaign: 11266616
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
NEW WRANGLER WANDERS ON ROAD AND IS DIFFICULT TO KEEP IN LANE. TRIED ADJUSTING AIR IN TIRES TO MULTIPLE PRESSURES WITH LITTLE TO NO IMPROVEMENT. TOOK TO ATLANTIC DODGE/JEEP AND WAS TOLD "DRIVES COMPARABLE TO OTHER WRANGLERS WITH ELECTRIC STEERING AND SIMILAR TIRES. I DO NOT THINK IT IS NORMAL TO CONSTANTLY HAVE TO FIGHT THE VEHICLE TO REMAIN IN LANES.
Corrective Action:
NEW WRANGLER WANDERS ON ROAD AND IS DIFFICULT TO KEEP IN LANE. TRIED ADJUSTING AIR IN TIRES TO MULTIPLE PRESSURES WITH LITTLE TO NO IMPROVEMENT. TOOK TO ATLANTIC DODGE/JEEP AND WAS TOLD "DRIVES COMPARABLE TO OTHER WRANGLERS WITH ELECTRIC STEERING AND SIMILAR TIRES. I DO NOT THINK IT IS NORMAL TO CONSTANTLY HAVE TO FIGHT THE VEHICLE TO REMAIN IN LANES.
Additional Notes:
NEW WRANGLER WANDERS ON ROAD AND IS DIFFICULT TO KEEP IN LANE. TRIED ADJUSTING AIR IN TIRES TO MULTIPLE PRESSURES WITH LITTLE TO NO IMPROVEMENT. TOOK TO ATLANTIC DODGE/JEEP AND WAS TOLD "DRIVES COMPARABLE TO OTHER WRANGLERS WITH ELECTRIC STEERING AND SIMILAR TIRES. I DO NOT THINK IT IS NORMAL TO CONSTANTLY HAVE TO FIGHT THE VEHICLE TO REMAIN IN LANES.
Mfg Campaign: 11266081
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE A BRAND NEW 2019 JEEP JL 4 DOOR WRANGLER SPORT, HAS LESS THAN 1000 MILES AND NOTICE THE PROBLEM RIGHT AFTER PURCHASE DRIVING HOME 2 HOMES FROM DEALERSHIP. AT FIRST I THOUGHT IT WAS JUST ME AFTER DRIVING A DODGE RAM PICKUP FOR THE LAST 10 YEARS AND FIGURED IT WAS A BIG DIFFERENCE IN THE STEERING. TOOK OUR FIRST 4 HOUR TRIP AND NOTICE THAT THE JEEP WAS PULLING TO RIGHT AND THAT THERE WAS A LOT OF PLAY (2-4 INCHES) IN THE STEERING, THAT BY THE TIME I GOT DONE MY DRIVING I WAS EXHAUSTED. TOOK THE JEEP INTO LOCAL JEEP DEALERSHIP SERVICE TO HAVE CHECKED. THEY DETERMINED THAT ALIGNMENT WAS OUT OF SPECS AND FIXED. TOOK ANOTHER 4 HOUR TRIP LAST WEEKEND AND THE STEERING WAS WORST. TO KEEP JEEP DRIVING IN A STRAIGHT LINE I HAD TO KEEP STEERING WHEEL TURNED TO LEFT SLIGHTLY. WHENEVER I TRIED TO STRAIGHTEN STEERING WHEEL THE JEEP WOULD DRIFT TO RIGHT AGAIN AND STEERING HAD JUST AS MUCH OR MORE PLAY IN IT AS BEFORE. JUST TOOK IT BACK INTO SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM AND THAT IT WAS PROBABLY JUST THE "CROWN IN THE ROAD" THAT WAS CAUSING THE PROBLEM. I CAME HOME AND RESEARCHED MY PROBLEM AND FOUND THIS WEBSITE WHERE I SEE I'M NOT THE ONLY ONE WITH THE PROBLEM. THIS SEEMS TO BE A KNOWN ISSUE THAT NEEDS TO BE ADDRESSED AND RECALLED TO FIX PROPERLY OR THERE WILL BE CRASHES AND I PRAY TO GOD NO FATALITIES.
Corrective Action:
I HAVE A BRAND NEW 2019 JEEP JL 4 DOOR WRANGLER SPORT, HAS LESS THAN 1000 MILES AND NOTICE THE PROBLEM RIGHT AFTER PURCHASE DRIVING HOME 2 HOMES FROM DEALERSHIP. AT FIRST I THOUGHT IT WAS JUST ME AFTER DRIVING A DODGE RAM PICKUP FOR THE LAST 10 YEARS AND FIGURED IT WAS A BIG DIFFERENCE IN THE STEERING. TOOK OUR FIRST 4 HOUR TRIP AND NOTICE THAT THE JEEP WAS PULLING TO RIGHT AND THAT THERE WAS A LOT OF PLAY (2-4 INCHES) IN THE STEERING, THAT BY THE TIME I GOT DONE MY DRIVING I WAS EXHAUSTED. TOOK THE JEEP INTO LOCAL JEEP DEALERSHIP SERVICE TO HAVE CHECKED. THEY DETERMINED THAT ALIGNMENT WAS OUT OF SPECS AND FIXED. TOOK ANOTHER 4 HOUR TRIP LAST WEEKEND AND THE STEERING WAS WORST. TO KEEP JEEP DRIVING IN A STRAIGHT LINE I HAD TO KEEP STEERING WHEEL TURNED TO LEFT SLIGHTLY. WHENEVER I TRIED TO STRAIGHTEN STEERING WHEEL THE JEEP WOULD DRIFT TO RIGHT AGAIN AND STEERING HAD JUST AS MUCH OR MORE PLAY IN IT AS BEFORE. JUST TOOK IT BACK INTO SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM AND THAT IT WAS PROBABLY JUST THE "CROWN IN THE ROAD" THAT WAS CAUSING THE PROBLEM. I CAME HOME AND RESEARCHED MY PROBLEM AND FOUND THIS WEBSITE WHERE I SEE I'M NOT THE ONLY ONE WITH THE PROBLEM. THIS SEEMS TO BE A KNOWN ISSUE THAT NEEDS TO BE ADDRESSED AND RECALLED TO FIX PROPERLY OR THERE WILL BE CRASHES AND I PRAY TO GOD NO FATALITIES.
Additional Notes:
I HAVE A BRAND NEW 2019 JEEP JL 4 DOOR WRANGLER SPORT, HAS LESS THAN 1000 MILES AND NOTICE THE PROBLEM RIGHT AFTER PURCHASE DRIVING HOME 2 HOMES FROM DEALERSHIP. AT FIRST I THOUGHT IT WAS JUST ME AFTER DRIVING A DODGE RAM PICKUP FOR THE LAST 10 YEARS AND FIGURED IT WAS A BIG DIFFERENCE IN THE STEERING. TOOK OUR FIRST 4 HOUR TRIP AND NOTICE THAT THE JEEP WAS PULLING TO RIGHT AND THAT THERE WAS A LOT OF PLAY (2-4 INCHES) IN THE STEERING, THAT BY THE TIME I GOT DONE MY DRIVING I WAS EXHAUSTED. TOOK THE JEEP INTO LOCAL JEEP DEALERSHIP SERVICE TO HAVE CHECKED. THEY DETERMINED THAT ALIGNMENT WAS OUT OF SPECS AND FIXED. TOOK ANOTHER 4 HOUR TRIP LAST WEEKEND AND THE STEERING WAS WORST. TO KEEP JEEP DRIVING IN A STRAIGHT LINE I HAD TO KEEP STEERING WHEEL TURNED TO LEFT SLIGHTLY. WHENEVER I TRIED TO STRAIGHTEN STEERING WHEEL THE JEEP WOULD DRIFT TO RIGHT AGAIN AND STEERING HAD JUST AS MUCH OR MORE PLAY IN IT AS BEFORE. JUST TOOK IT BACK INTO SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM AND THAT IT WAS PROBABLY JUST THE "CROWN IN THE ROAD" THAT WAS CAUSING THE PROBLEM. I CAME HOME AND RESEARCHED MY PROBLEM AND FOUND THIS WEBSITE WHERE I SEE I'M NOT THE ONLY ONE WITH THE PROBLEM. THIS SEEMS TO BE A KNOWN ISSUE THAT NEEDS TO BE ADDRESSED AND RECALLED TO FIX PROPERLY OR THERE WILL BE CRASHES AND I PRAY TO GOD NO FATALITIES.
Mfg Campaign: 11265565
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING HAS A HUGE DEAD SPOT WHERE THE STEERING WHEEL TURNS BUT DOES NOTHING TO EFFECT THE DIRECTION OF THE WHEELS. THE VEHICLE WANDERS FROM ONE SIDE OF THE ROAD TO THE OTHER. THE DRAG LINK IS ALSO EXTREMELY LOOSE.
Corrective Action:
THE STEERING HAS A HUGE DEAD SPOT WHERE THE STEERING WHEEL TURNS BUT DOES NOTHING TO EFFECT THE DIRECTION OF THE WHEELS. THE VEHICLE WANDERS FROM ONE SIDE OF THE ROAD TO THE OTHER. THE DRAG LINK IS ALSO EXTREMELY LOOSE.
Additional Notes:
THE STEERING HAS A HUGE DEAD SPOT WHERE THE STEERING WHEEL TURNS BUT DOES NOTHING TO EFFECT THE DIRECTION OF THE WHEELS. THE VEHICLE WANDERS FROM ONE SIDE OF THE ROAD TO THE OTHER. THE DRAG LINK IS ALSO EXTREMELY LOOSE.
Mfg Campaign: 11265650
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Corrective Action:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Additional Notes:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Mfg Campaign: 11265386
Recall Date: Oct 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Corrective Action:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Additional Notes:
STEERING WHEEL SHAKES VIOLENTLY AFTER GOING OVER A MINOR BUMP OR ROAD ROUGHNESS WHILE DRIVING AT HIGH SPEEDS (55+) ON THE HIGHWAY. IT WILL SOMETIMES CORRECT ITSELF AND HAS NOT BEEN TOO BAD OF A SHAKE BUT OVER THE WEEKEND, I HAD TO SLOW DOWN FROM 70MPH TO 45MPH IN THE MIDDLE OF I95 B/C THE STEERING WHEEL SHOOK SO BAD AND WOULD NOT STOP SHAKING UNTIL I SLOWED MY SPEED DOWN. THIS WAS AS A RESULT OF GOING OVER A MINOR BUMP IN THE ROAD. ONE TIME IT HAPPENED WHILE GOING AROUND A CURVE IN THE HIGHWAY AND THE "RUMBLE STRIPS" TRIGGERED IT. THIS IS A BRAND NEW CAR THAT I PURCHASED IN JUNE. THIS WHEEL SHAKING JUST STARTED A FEW WEEKS AGO. PLEASE LOOK INTO THIS MATTER. IT IS UNSAFE AND CAN CAUSE AN ACCIDENT WHETHER SOMEONE REAR ENDS MY VEHICLE WHILE I AM ATTEMPTING TO SLOW DOWN OR I LOSE CONTROL OF MY CAR B/C I CANNOT GET THE WHEEL SHAKING IN CONTROL.
Mfg Campaign: 11265386
Recall Date: Oct 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
ON SEPTEMBER 24, 2019, I RENTED A 2019 JEEP WRANGLER IN LAS VEGAS, NEVADA. OVER THE COURSE OF 8 DAYS THIS VEHICLE HAD THREE INCIDENTS OF EXTREME STEERING SYSTEM VIBRATION, AKA, DEATH WOBBLE. THESE INCIDENTS OCCURRED ON PAVED HIGHWAYS WHILE TRAVELING AT 45MPH, 60 MPH AND 65 MPH. DURING THESE EPISODES OF DEATH WOBBLE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SIMILAR TO EXPERIENCING A TIRE BLOWOUT AND WAS DIFFICULT TO KEEP UNDER CONTROL. APPLYING THE BRAKES SLOWLY TOOK THE VEHICLE OUT OF THE WOBBLE ONCE THE SPEED WAS REDUCED TO ABOUT 10 MPH. FORTUNATELY NO INJURIES OR DAMAGE OCCURRED AS A RESULT OF THESE INCIDENTS, HOWEVER THESE WERE EXTREMELY VIOLENT EPISODES AND COULD LEAD TO TRAGIC CONSEQUENCES IF THE NECESSARY REPAIRS ARE NOT ADDRESSED.
Corrective Action:
ON SEPTEMBER 24, 2019, I RENTED A 2019 JEEP WRANGLER IN LAS VEGAS, NEVADA. OVER THE COURSE OF 8 DAYS THIS VEHICLE HAD THREE INCIDENTS OF EXTREME STEERING SYSTEM VIBRATION, AKA, DEATH WOBBLE. THESE INCIDENTS OCCURRED ON PAVED HIGHWAYS WHILE TRAVELING AT 45MPH, 60 MPH AND 65 MPH. DURING THESE EPISODES OF DEATH WOBBLE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SIMILAR TO EXPERIENCING A TIRE BLOWOUT AND WAS DIFFICULT TO KEEP UNDER CONTROL. APPLYING THE BRAKES SLOWLY TOOK THE VEHICLE OUT OF THE WOBBLE ONCE THE SPEED WAS REDUCED TO ABOUT 10 MPH. FORTUNATELY NO INJURIES OR DAMAGE OCCURRED AS A RESULT OF THESE INCIDENTS, HOWEVER THESE WERE EXTREMELY VIOLENT EPISODES AND COULD LEAD TO TRAGIC CONSEQUENCES IF THE NECESSARY REPAIRS ARE NOT ADDRESSED.
Additional Notes:
ON SEPTEMBER 24, 2019, I RENTED A 2019 JEEP WRANGLER IN LAS VEGAS, NEVADA. OVER THE COURSE OF 8 DAYS THIS VEHICLE HAD THREE INCIDENTS OF EXTREME STEERING SYSTEM VIBRATION, AKA, DEATH WOBBLE. THESE INCIDENTS OCCURRED ON PAVED HIGHWAYS WHILE TRAVELING AT 45MPH, 60 MPH AND 65 MPH. DURING THESE EPISODES OF DEATH WOBBLE, THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SIMILAR TO EXPERIENCING A TIRE BLOWOUT AND WAS DIFFICULT TO KEEP UNDER CONTROL. APPLYING THE BRAKES SLOWLY TOOK THE VEHICLE OUT OF THE WOBBLE ONCE THE SPEED WAS REDUCED TO ABOUT 10 MPH. FORTUNATELY NO INJURIES OR DAMAGE OCCURRED AS A RESULT OF THESE INCIDENTS, HOWEVER THESE WERE EXTREMELY VIOLENT EPISODES AND COULD LEAD TO TRAGIC CONSEQUENCES IF THE NECESSARY REPAIRS ARE NOT ADDRESSED.
Mfg Campaign: 11265519
Recall Date: Oct 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Corrective Action:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Additional Notes:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Mfg Campaign: 11258910
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Corrective Action:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Additional Notes:
MY JEEP WANDERS ALL OVER THE ROAD. ITS EXTREMELY UNCOMFORTABLE AND TIRING TO CONSTANTLY CORRECT THE STEERING TO STAY IN A LANE. SPECIFICALLY WHEN GOING 50 MPH OR MORE.. IT HAS BEEN THIS WAY FROM DAY ONE. THERE IS TOO MUCH PLAY IN THE STEERING. IT IS UNSAFE TO DRIVE ON THE HIGHWAY. WE ALREADY DID ONE FACTORY RECALL AND IT DID NOTHING TO CHANGE THE STEERING. IM TIRED OF ALL THE EXCUSES SUCH AS "ITS A JEEP THING,JUST ENJOY IT" OR "THATS JUST HOW IT IS" AS WELL AS THE SUGGESTIONS TO PURCHASE OTHER PARTS AND MODIFICATIONS TO CORRECT THE STEERING OF A BRAND NEW VEHICLE. THIS SHOULD NOT BE AN ISSUE. I HAVE DRIVEN MY FAIR SHARE OF OFF ROAD VEHICLES AND IVE NEVER EXPERIENCED THIS KIND OF WANDERING FROM ANY OF THEM. ALSO, MY WRANGLER HAS BEEN LEAKING OIL SINCE ABOUT 1500 MILES. IVE ALREADY HAD THE REAR MAIN SEAL REPLACED AFTER SITTING AT THE DEALERSHIP FOR 2 MONTHS AND THE OIL PAN REPLACED THE 2ND VISIT. I CURRENTLY HAVE AN APPT TO TAKE IT IN FOR A 3RD TIME BECAUSE IT IS STILL LEAKING OIL. MY JEEP HAS LESS THAN 2000 MILES.
Mfg Campaign: 11258910
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IN MY JLR FEELS DISCONNECTED AND UNPREDICTABLE'ESPECIALLY AT FREEWAY SPEEDS. IT'S BEEN TO THE DEALER FOUR TIMES FOR THIS AND I'VE ADDED SOME AFTERMARKET PARTS, WHICH HAVE HELPED. DESPITE THAT, IT IS STILL NOT RIGHT. THERE ARE TIMES THAT WHEN DRIVING CONSTANT CORRECTIONS ARE REQUIRED. THERE IS AROUND 2 TO 3 INCHES OF PLAY IN THE STEERING WHEEL. THE REAL PROBLEM IS THAT THE STEERING WHEEL AND THE STEERING SYSTEM DON'T FEEL IN SYNC. THIS OCCURS AT ANY SPEED ON THE FREEWAY OR SURFACE STREETS, BUT I'S MOST OBVIOUS ONCE UP TO FREEWAY SPEEDS. TURNING ON THE FREEWAY, SPECIFICALLY OFF RAMPS AND MOUNTAIN HIGHWAYS WITH TURNS ON ACCENTS AND DESCENTS CAN BE HARROWING. WE WERE ON US 50 ON THE WAY TO LAKE TAHOE BUT HAD TO TURN AROUND BECAUSE WE DIDN'T FEEL SAFE. I PUT TODAY'S DATE ON THE WHEN DID THIS HAPPEN FIELD, BUT IT'S BEEN SINCE NEW IN APRIL, 2019.
Corrective Action:
THE STEERING IN MY JLR FEELS DISCONNECTED AND UNPREDICTABLE'ESPECIALLY AT FREEWAY SPEEDS. IT'S BEEN TO THE DEALER FOUR TIMES FOR THIS AND I'VE ADDED SOME AFTERMARKET PARTS, WHICH HAVE HELPED. DESPITE THAT, IT IS STILL NOT RIGHT. THERE ARE TIMES THAT WHEN DRIVING CONSTANT CORRECTIONS ARE REQUIRED. THERE IS AROUND 2 TO 3 INCHES OF PLAY IN THE STEERING WHEEL. THE REAL PROBLEM IS THAT THE STEERING WHEEL AND THE STEERING SYSTEM DON'T FEEL IN SYNC. THIS OCCURS AT ANY SPEED ON THE FREEWAY OR SURFACE STREETS, BUT I'S MOST OBVIOUS ONCE UP TO FREEWAY SPEEDS. TURNING ON THE FREEWAY, SPECIFICALLY OFF RAMPS AND MOUNTAIN HIGHWAYS WITH TURNS ON ACCENTS AND DESCENTS CAN BE HARROWING. WE WERE ON US 50 ON THE WAY TO LAKE TAHOE BUT HAD TO TURN AROUND BECAUSE WE DIDN'T FEEL SAFE. I PUT TODAY'S DATE ON THE WHEN DID THIS HAPPEN FIELD, BUT IT'S BEEN SINCE NEW IN APRIL, 2019.
Additional Notes:
THE STEERING IN MY JLR FEELS DISCONNECTED AND UNPREDICTABLE'ESPECIALLY AT FREEWAY SPEEDS. IT'S BEEN TO THE DEALER FOUR TIMES FOR THIS AND I'VE ADDED SOME AFTERMARKET PARTS, WHICH HAVE HELPED. DESPITE THAT, IT IS STILL NOT RIGHT. THERE ARE TIMES THAT WHEN DRIVING CONSTANT CORRECTIONS ARE REQUIRED. THERE IS AROUND 2 TO 3 INCHES OF PLAY IN THE STEERING WHEEL. THE REAL PROBLEM IS THAT THE STEERING WHEEL AND THE STEERING SYSTEM DON'T FEEL IN SYNC. THIS OCCURS AT ANY SPEED ON THE FREEWAY OR SURFACE STREETS, BUT I'S MOST OBVIOUS ONCE UP TO FREEWAY SPEEDS. TURNING ON THE FREEWAY, SPECIFICALLY OFF RAMPS AND MOUNTAIN HIGHWAYS WITH TURNS ON ACCENTS AND DESCENTS CAN BE HARROWING. WE WERE ON US 50 ON THE WAY TO LAKE TAHOE BUT HAD TO TURN AROUND BECAUSE WE DIDN'T FEEL SAFE. I PUT TODAY'S DATE ON THE WHEN DID THIS HAPPEN FIELD, BUT IT'S BEEN SINCE NEW IN APRIL, 2019.
Mfg Campaign: 11258953
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BRAND NEW 2019 JEEP JL WRANGLER RUBICON. HAS LESS THAN 700 MILES; PROBLEM WAS NOTICEABLE IMMEDIATELY UPON DELIVERY OF VEHICLE. ISSUE: STEERING HAS A "DEAD SPOT" WHEN WHEELS ARE STRAIGHT CENTER. THIS DEAD SPOT IS ABOUT 2 INCHES OF PLAY, AND MOST NOTICEABLE WHEN DRIVING OVER 50 MPH. I HAVE ROUGH JEEP IN SEVERAL TIMES. V41 RECALL (STEERING DAMPER) ALREADY COMPLETED, ALONG WITH ALL STEERING COMPONENTS TO INCLUDE: STEERING BOX (AE); TRACK BAR; FRONT BAR; DRAG LINK; TIE ROD; SOCKET DRIVE (CONNECTS TO PITMAN ARM). TIRE PRESSURES CHECKED AND REALIGNED. NO CHANGE. NOT SURE WHERE ELSE TO GO NOW. DRIVING AT FREEWAY SPEEDS IS NOT SAFE! I CONSTANTLY HAVE TO CORRECT STEERING ON STRAIGHT SECTIONS (LIKE A BOWLING BALL GOING DOWN ALLEY WITH BUMPERS ON SIDES). IN OTHER WORDS, YOU HAVE TO OVER-CORRECT TO BECAUSE JEEP DOES NOT START TO TURN UNTIL PAST DEAD SPOT.
Corrective Action:
BRAND NEW 2019 JEEP JL WRANGLER RUBICON. HAS LESS THAN 700 MILES; PROBLEM WAS NOTICEABLE IMMEDIATELY UPON DELIVERY OF VEHICLE. ISSUE: STEERING HAS A "DEAD SPOT" WHEN WHEELS ARE STRAIGHT CENTER. THIS DEAD SPOT IS ABOUT 2 INCHES OF PLAY, AND MOST NOTICEABLE WHEN DRIVING OVER 50 MPH. I HAVE ROUGH JEEP IN SEVERAL TIMES. V41 RECALL (STEERING DAMPER) ALREADY COMPLETED, ALONG WITH ALL STEERING COMPONENTS TO INCLUDE: STEERING BOX (AE); TRACK BAR; FRONT BAR; DRAG LINK; TIE ROD; SOCKET DRIVE (CONNECTS TO PITMAN ARM). TIRE PRESSURES CHECKED AND REALIGNED. NO CHANGE. NOT SURE WHERE ELSE TO GO NOW. DRIVING AT FREEWAY SPEEDS IS NOT SAFE! I CONSTANTLY HAVE TO CORRECT STEERING ON STRAIGHT SECTIONS (LIKE A BOWLING BALL GOING DOWN ALLEY WITH BUMPERS ON SIDES). IN OTHER WORDS, YOU HAVE TO OVER-CORRECT TO BECAUSE JEEP DOES NOT START TO TURN UNTIL PAST DEAD SPOT.
Additional Notes:
BRAND NEW 2019 JEEP JL WRANGLER RUBICON. HAS LESS THAN 700 MILES; PROBLEM WAS NOTICEABLE IMMEDIATELY UPON DELIVERY OF VEHICLE. ISSUE: STEERING HAS A "DEAD SPOT" WHEN WHEELS ARE STRAIGHT CENTER. THIS DEAD SPOT IS ABOUT 2 INCHES OF PLAY, AND MOST NOTICEABLE WHEN DRIVING OVER 50 MPH. I HAVE ROUGH JEEP IN SEVERAL TIMES. V41 RECALL (STEERING DAMPER) ALREADY COMPLETED, ALONG WITH ALL STEERING COMPONENTS TO INCLUDE: STEERING BOX (AE); TRACK BAR; FRONT BAR; DRAG LINK; TIE ROD; SOCKET DRIVE (CONNECTS TO PITMAN ARM). TIRE PRESSURES CHECKED AND REALIGNED. NO CHANGE. NOT SURE WHERE ELSE TO GO NOW. DRIVING AT FREEWAY SPEEDS IS NOT SAFE! I CONSTANTLY HAVE TO CORRECT STEERING ON STRAIGHT SECTIONS (LIKE A BOWLING BALL GOING DOWN ALLEY WITH BUMPERS ON SIDES). IN OTHER WORDS, YOU HAVE TO OVER-CORRECT TO BECAUSE JEEP DOES NOT START TO TURN UNTIL PAST DEAD SPOT.
Mfg Campaign: 11258998
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
POOR WELD QUALITY ON THE FRAME THAT QUESTIONS ITS SAFETY. NEARLY ALL WELDS ON THE FRAME ARE CHIPPING AND BEGINNING TO RUST. I NOTICED THIS WITHIN THE FIRST 2 MONTHS OF OWNERSHIP. I LIVE IN A DRY CLIMATE. SOME WELDS HAVE HOLES. THE IMAGES I HAVE PROVIDED ARE SOME SAMPLES. NEARLY ALL WELDS LOOK LIKE THE WELDS IN THE PHOTOS.
Corrective Action:
POOR WELD QUALITY ON THE FRAME THAT QUESTIONS ITS SAFETY. NEARLY ALL WELDS ON THE FRAME ARE CHIPPING AND BEGINNING TO RUST. I NOTICED THIS WITHIN THE FIRST 2 MONTHS OF OWNERSHIP. I LIVE IN A DRY CLIMATE. SOME WELDS HAVE HOLES. THE IMAGES I HAVE PROVIDED ARE SOME SAMPLES. NEARLY ALL WELDS LOOK LIKE THE WELDS IN THE PHOTOS.
Additional Notes:
POOR WELD QUALITY ON THE FRAME THAT QUESTIONS ITS SAFETY. NEARLY ALL WELDS ON THE FRAME ARE CHIPPING AND BEGINNING TO RUST. I NOTICED THIS WITHIN THE FIRST 2 MONTHS OF OWNERSHIP. I LIVE IN A DRY CLIMATE. SOME WELDS HAVE HOLES. THE IMAGES I HAVE PROVIDED ARE SOME SAMPLES. NEARLY ALL WELDS LOOK LIKE THE WELDS IN THE PHOTOS.
Mfg Campaign: 11259044
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FOLLOW ON TO LAST WEEKS INITIAL INPUT OF CASE NUMBER 11257557 NHTSA # REF: VIN NUMBER [XXX] RECEIVED A SAFETY RECALL NOTE TO IMMEDIATELY COME TO A DEALERSHIP AND GET THE STEERING STABILIZER FIXED OR REPLACED. (NOTE I DIDN'T HAVE ANY ISSUE DRIVING FOR THE PAST 4 MONTHS UNTIL THIS RECALL NOTE.) I DID THAT (WENT TO FARICY BOYS COLORADO SPRINGS DEALERSHIP. THEY REPLACED A PART OR TWO.IN APPROX. 2 HOURS. NEXT DAY DROVE IT AND IT WAS A LOT WORSE, I TOOK IT BACK TO THE SAME DEALERSHIP.....THEY THEN REPLACED THE STEERING BOX AND THE PITMAN ARM. (RECEIPT ATTACHED) IT TOOK THEM 2 DAYS TO DO THAT. I THEN DROVE IT AGAIN.....IT WAS A LOT WORSE I PULLED OVER ON THE ROAD AND LOOKED UNDERNEATH THE VEHICLE. I NOTICED WET MARKS ALL OVER THE PARTS UNDER THE VEHICLE AS IF SOMETHING WAS LEAKING (PICTURES ATTACHED) I TOOK IT BACK AGAIN AND AGAIN ALL THEY DID WAS USE A CLEANER ON THE ONE SECTION UNDERNEATH AND SAID ALL IS GOOD. I TOOK MORE PICTURES OF THE ISSUE AND YOU CAN SEE MORE WET AREAS UNDER THE VEHICLE. I STATED EITHER THEY SPILLED SOMETHING WHEN THEY PULLED THE PART OR SOMETHING WAS NOT TIGHTENED AT THIS POINT CAUSING THE LEAKING NOW. THEY SAID ALL WAS GOOD. THE VEHICLE WAS SMELLING OF SOMETHING BURNING UNDER THE VEHICLE. I THEN TOOK IT TO A VEHICLE CLEANING SERVICE TO GET THE WHOLE UNDERCARRIAGE CLEANED TO STOP THE BAD SMELL AND DE-GREASED THE COMPLETE UNDERNEATH OF THE VEHICLE. TODAY AGAIN THE VEHICLE IS DRIVING (WANDERING AS DRIVING ON THE ROAD) I TOOK ANOTHER VIDEO AGAIN BECAUSE OF THE WAY IT WAS WONDERING AND PULLED INTO THE RIGHT LANE AS I AM DRIVING ....TOTALLY UNSAFE TO DRIVE AT THIS MOMENT. THE DEALERSHIP STATED TODAY...THERE IS NOTHING ELSE WE CAN DO FOR THE VEHICLE. STATED BY CORY TIDWELL SERVICE DEPARTMENT. I TRIED TO CONTACT [XXX] THE SERVICE DEPT MANAGER NO LUCK. THEN TRIED TO CONTACT [XXX] GENERAL MANAGER. NO CALL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
FOLLOW ON TO LAST WEEKS INITIAL INPUT OF CASE NUMBER 11257557 NHTSA # REF: VIN NUMBER [XXX] RECEIVED A SAFETY RECALL NOTE TO IMMEDIATELY COME TO A DEALERSHIP AND GET THE STEERING STABILIZER FIXED OR REPLACED. (NOTE I DIDN'T HAVE ANY ISSUE DRIVING FOR THE PAST 4 MONTHS UNTIL THIS RECALL NOTE.) I DID THAT (WENT TO FARICY BOYS COLORADO SPRINGS DEALERSHIP. THEY REPLACED A PART OR TWO.IN APPROX. 2 HOURS. NEXT DAY DROVE IT AND IT WAS A LOT WORSE, I TOOK IT BACK TO THE SAME DEALERSHIP.....THEY THEN REPLACED THE STEERING BOX AND THE PITMAN ARM. (RECEIPT ATTACHED) IT TOOK THEM 2 DAYS TO DO THAT. I THEN DROVE IT AGAIN.....IT WAS A LOT WORSE I PULLED OVER ON THE ROAD AND LOOKED UNDERNEATH THE VEHICLE. I NOTICED WET MARKS ALL OVER THE PARTS UNDER THE VEHICLE AS IF SOMETHING WAS LEAKING (PICTURES ATTACHED) I TOOK IT BACK AGAIN AND AGAIN ALL THEY DID WAS USE A CLEANER ON THE ONE SECTION UNDERNEATH AND SAID ALL IS GOOD. I TOOK MORE PICTURES OF THE ISSUE AND YOU CAN SEE MORE WET AREAS UNDER THE VEHICLE. I STATED EITHER THEY SPILLED SOMETHING WHEN THEY PULLED THE PART OR SOMETHING WAS NOT TIGHTENED AT THIS POINT CAUSING THE LEAKING NOW. THEY SAID ALL WAS GOOD. THE VEHICLE WAS SMELLING OF SOMETHING BURNING UNDER THE VEHICLE. I THEN TOOK IT TO A VEHICLE CLEANING SERVICE TO GET THE WHOLE UNDERCARRIAGE CLEANED TO STOP THE BAD SMELL AND DE-GREASED THE COMPLETE UNDERNEATH OF THE VEHICLE. TODAY AGAIN THE VEHICLE IS DRIVING (WANDERING AS DRIVING ON THE ROAD) I TOOK ANOTHER VIDEO AGAIN BECAUSE OF THE WAY IT WAS WONDERING AND PULLED INTO THE RIGHT LANE AS I AM DRIVING ....TOTALLY UNSAFE TO DRIVE AT THIS MOMENT. THE DEALERSHIP STATED TODAY...THERE IS NOTHING ELSE WE CAN DO FOR THE VEHICLE. STATED BY CORY TIDWELL SERVICE DEPARTMENT. I TRIED TO CONTACT [XXX] THE SERVICE DEPT MANAGER NO LUCK. THEN TRIED TO CONTACT [XXX] GENERAL MANAGER. NO CALL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
FOLLOW ON TO LAST WEEKS INITIAL INPUT OF CASE NUMBER 11257557 NHTSA # REF: VIN NUMBER [XXX] RECEIVED A SAFETY RECALL NOTE TO IMMEDIATELY COME TO A DEALERSHIP AND GET THE STEERING STABILIZER FIXED OR REPLACED. (NOTE I DIDN'T HAVE ANY ISSUE DRIVING FOR THE PAST 4 MONTHS UNTIL THIS RECALL NOTE.) I DID THAT (WENT TO FARICY BOYS COLORADO SPRINGS DEALERSHIP. THEY REPLACED A PART OR TWO.IN APPROX. 2 HOURS. NEXT DAY DROVE IT AND IT WAS A LOT WORSE, I TOOK IT BACK TO THE SAME DEALERSHIP.....THEY THEN REPLACED THE STEERING BOX AND THE PITMAN ARM. (RECEIPT ATTACHED) IT TOOK THEM 2 DAYS TO DO THAT. I THEN DROVE IT AGAIN.....IT WAS A LOT WORSE I PULLED OVER ON THE ROAD AND LOOKED UNDERNEATH THE VEHICLE. I NOTICED WET MARKS ALL OVER THE PARTS UNDER THE VEHICLE AS IF SOMETHING WAS LEAKING (PICTURES ATTACHED) I TOOK IT BACK AGAIN AND AGAIN ALL THEY DID WAS USE A CLEANER ON THE ONE SECTION UNDERNEATH AND SAID ALL IS GOOD. I TOOK MORE PICTURES OF THE ISSUE AND YOU CAN SEE MORE WET AREAS UNDER THE VEHICLE. I STATED EITHER THEY SPILLED SOMETHING WHEN THEY PULLED THE PART OR SOMETHING WAS NOT TIGHTENED AT THIS POINT CAUSING THE LEAKING NOW. THEY SAID ALL WAS GOOD. THE VEHICLE WAS SMELLING OF SOMETHING BURNING UNDER THE VEHICLE. I THEN TOOK IT TO A VEHICLE CLEANING SERVICE TO GET THE WHOLE UNDERCARRIAGE CLEANED TO STOP THE BAD SMELL AND DE-GREASED THE COMPLETE UNDERNEATH OF THE VEHICLE. TODAY AGAIN THE VEHICLE IS DRIVING (WANDERING AS DRIVING ON THE ROAD) I TOOK ANOTHER VIDEO AGAIN BECAUSE OF THE WAY IT WAS WONDERING AND PULLED INTO THE RIGHT LANE AS I AM DRIVING ....TOTALLY UNSAFE TO DRIVE AT THIS MOMENT. THE DEALERSHIP STATED TODAY...THERE IS NOTHING ELSE WE CAN DO FOR THE VEHICLE. STATED BY CORY TIDWELL SERVICE DEPARTMENT. I TRIED TO CONTACT [XXX] THE SERVICE DEPT MANAGER NO LUCK. THEN TRIED TO CONTACT [XXX] GENERAL MANAGER. NO CALL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11265261
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SAME AS ALL THE OTHER COMPLAINTS, STEERING HAS TO CONSTANTLY BE CORRECTED . WANDERING ALL OVER THE ROAD . 19 LESS THAN 500 MILES
Corrective Action:
SAME AS ALL THE OTHER COMPLAINTS, STEERING HAS TO CONSTANTLY BE CORRECTED . WANDERING ALL OVER THE ROAD . 19 LESS THAN 500 MILES
Additional Notes:
SAME AS ALL THE OTHER COMPLAINTS, STEERING HAS TO CONSTANTLY BE CORRECTED . WANDERING ALL OVER THE ROAD . 19 LESS THAN 500 MILES
Mfg Campaign: 11258782
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS SCARY, VERY LOOSE STEERING, WORSE ON HWY SPEEDS BUT EVEN CITY DRIVING ALSO. CONSTANT ADJUSTMENTS REQUIRED TO STAY STRAIGHT ON HWY, I FEEL LIKE I LOOK LIKE A DRUNK DRIVER, IT'S EXHAUSTING TO DRIVE. THERE SEEMS TO BE DEAD SPOT DEAD CENTER 12OCLOCK AND HAS EXCESSIVE SLOP.
Corrective Action:
THE STEERING IS SCARY, VERY LOOSE STEERING, WORSE ON HWY SPEEDS BUT EVEN CITY DRIVING ALSO. CONSTANT ADJUSTMENTS REQUIRED TO STAY STRAIGHT ON HWY, I FEEL LIKE I LOOK LIKE A DRUNK DRIVER, IT'S EXHAUSTING TO DRIVE. THERE SEEMS TO BE DEAD SPOT DEAD CENTER 12OCLOCK AND HAS EXCESSIVE SLOP.
Additional Notes:
THE STEERING IS SCARY, VERY LOOSE STEERING, WORSE ON HWY SPEEDS BUT EVEN CITY DRIVING ALSO. CONSTANT ADJUSTMENTS REQUIRED TO STAY STRAIGHT ON HWY, I FEEL LIKE I LOOK LIKE A DRUNK DRIVER, IT'S EXHAUSTING TO DRIVE. THERE SEEMS TO BE DEAD SPOT DEAD CENTER 12OCLOCK AND HAS EXCESSIVE SLOP.
Mfg Campaign: 11258815
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Corrective Action:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Additional Notes:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Mfg Campaign: 11258812
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Corrective Action:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Additional Notes:
I NOTICED STEERING PLAY WITH THE VEHICLE DURING SOME POINTS ITS DIFFICULT TO KEEP IT IN A LANE ESPECIALLY DURING HIGHWAY TRAVEL. THEN WHEN I WAS UNDER THE VEHICLE INSTALLING A TRAILER HITCH I STARTED NOTICING PITTED, INCOMPLETE, DISCONNECTED AND (POSSIBLY RUSTY) WELDS ON A VEHICLE THAT HAS A BUILD DATE OF ONLY TWO MONTHS PRIOR.
Mfg Campaign: 11258812
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE STEERING FEELS LOOSE AND WANDERS. STEERING WHEEL HAS DEAD SPOT AT CENTER WHERE STEERING INPUT HAS NO EFFECT ON VEHICLE DIRECTION. IT IS ABSOLUTELY UNSAFE TO DRIVE VEHICLE ON TIGHT NARROW ROAD AS CONSTANT STEERING CORRECTION IS REQUIRED TO KEEP VEHICLE STRAIGHT.
Corrective Action:
VEHICLE STEERING FEELS LOOSE AND WANDERS. STEERING WHEEL HAS DEAD SPOT AT CENTER WHERE STEERING INPUT HAS NO EFFECT ON VEHICLE DIRECTION. IT IS ABSOLUTELY UNSAFE TO DRIVE VEHICLE ON TIGHT NARROW ROAD AS CONSTANT STEERING CORRECTION IS REQUIRED TO KEEP VEHICLE STRAIGHT.
Additional Notes:
VEHICLE STEERING FEELS LOOSE AND WANDERS. STEERING WHEEL HAS DEAD SPOT AT CENTER WHERE STEERING INPUT HAS NO EFFECT ON VEHICLE DIRECTION. IT IS ABSOLUTELY UNSAFE TO DRIVE VEHICLE ON TIGHT NARROW ROAD AS CONSTANT STEERING CORRECTION IS REQUIRED TO KEEP VEHICLE STRAIGHT.
Mfg Campaign: 11258682
Recall Date: Sep 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE WANDERS BADLY ON THE ROAD AT HIGHWAY SPEEDS. THERE IS SEVERAL INCHES OF PLAY IN THE STEERING WHEEL. YOU CAN TURN IT SEVERAL INCHES AND THE VEHICLE DOESN'T TURN. THERE IS SIGNIFICANT WANDER IN THE STEERING. DEALER LOOKED AT IT, SAID YES THERE IS PLAY, BUT ALL JEEPS ARE LIKE THAT. SO, ALL JEEPS ARE DANGEROUS? NEED YOUR HELP TO GET FCA TO FIX THIS.
Corrective Action:
THIS VEHICLE WANDERS BADLY ON THE ROAD AT HIGHWAY SPEEDS. THERE IS SEVERAL INCHES OF PLAY IN THE STEERING WHEEL. YOU CAN TURN IT SEVERAL INCHES AND THE VEHICLE DOESN'T TURN. THERE IS SIGNIFICANT WANDER IN THE STEERING. DEALER LOOKED AT IT, SAID YES THERE IS PLAY, BUT ALL JEEPS ARE LIKE THAT. SO, ALL JEEPS ARE DANGEROUS? NEED YOUR HELP TO GET FCA TO FIX THIS.
Additional Notes:
THIS VEHICLE WANDERS BADLY ON THE ROAD AT HIGHWAY SPEEDS. THERE IS SEVERAL INCHES OF PLAY IN THE STEERING WHEEL. YOU CAN TURN IT SEVERAL INCHES AND THE VEHICLE DOESN'T TURN. THERE IS SIGNIFICANT WANDER IN THE STEERING. DEALER LOOKED AT IT, SAID YES THERE IS PLAY, BUT ALL JEEPS ARE LIKE THAT. SO, ALL JEEPS ARE DANGEROUS? NEED YOUR HELP TO GET FCA TO FIX THIS.
Mfg Campaign: 11258736
Recall Date: Sep 28, 2019
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