Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495917
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495917
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle beI was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495917
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Corrective Action:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Additional Notes:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Mfg Campaign: 11494738
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Corrective Action:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Additional Notes:
“Death wobble” is happening on Highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the Jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control
Mfg Campaign: 11494738
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Corrective Action:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Additional Notes:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Mfg Campaign: 11494512
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Corrective Action:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Additional Notes:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Mfg Campaign: 11494512
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Corrective Action:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Additional Notes:
My Jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition.
Mfg Campaign: 11494512
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down.
Corrective Action:
Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down.
Additional Notes:
Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down.
Mfg Campaign: 11493927
Recall Date: Nov 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Corrective Action:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Additional Notes:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Mfg Campaign: 11493754
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Corrective Action:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Additional Notes:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Mfg Campaign: 11493754
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Corrective Action:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Additional Notes:
Back in July 2022, I went to turn on my Wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "Service Shifter", "Service Antilock Break System", "Service 4WD", "Traction control Failure" and "Emergency Break" light on when E-Break was not engaged. Four (4) Months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) Body Control Modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) Stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) Drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) Increased resistance from steering wheel while steering while on highway speeds. 4.) Gear shifter locks - happens often, but typically only when I initially turn on the vehicle; Doesn't allow to move the shifter out of Park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition.
Mfg Campaign: 11493754
Recall Date: Nov 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Corrective Action:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Additional Notes:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Mfg Campaign: 11492728
Recall Date: Nov 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Corrective Action:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Additional Notes:
Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all.
Mfg Campaign: 11492728
Recall Date: Nov 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Corrective Action:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Additional Notes:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Mfg Campaign: 11491630
Recall Date: Oct 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Corrective Action:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Additional Notes:
On 10-23-2022 while driving on I64 in West Virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my Jeep. I took the vehicle to the Jeep dealer in Beckley, WV and when I explained the problem a member of the service department stated "That is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On September 5, 2019, I took my Jeep into the dealer I bought it from in ref. to recall# V41 and had the steering damper replaced. On October 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the Michelin tires that have only 39121 miles on them.
Mfg Campaign: 11491630
Recall Date: Oct 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Corrective Action:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Additional Notes:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Mfg Campaign: 11491457
Recall Date: Oct 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Corrective Action:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Additional Notes:
Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as Chrysler won't release the required part until November 15th even though other Jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "Death Wobble" on Thursday, October 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The Jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured.
Mfg Campaign: 11491457
Recall Date: Oct 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Continued "death wobble" after suggested repair by dealership.
Corrective Action:
Continued "death wobble" after suggested repair by dealership.
Additional Notes:
Continued "death wobble" after suggested repair by dealership.
Mfg Campaign: 11491298
Recall Date: Oct 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Continued "death wobble" after suggested repair by dealership.
Corrective Action:
Continued "death wobble" after suggested repair by dealership.
Additional Notes:
Continued "death wobble" after suggested repair by dealership.
Mfg Campaign: 11491298
Recall Date: Oct 28, 2022
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