Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I have been experiencing the death wobble ever since I bought the Jeep. I’ve brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from Aug 30, 2021 to today Feb 31, 2023. It’s every time I drive on the freeway.
Corrective Action:
I have been experiencing the death wobble ever since I bought the Jeep. I’ve brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from Aug 30, 2021 to today Feb 31, 2023. It’s every time I drive on the freeway.
Additional Notes:
I have been experiencing the death wobble ever since I bought the Jeep. I’ve brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from Aug 30, 2021 to today Feb 31, 2023. It’s every time I drive on the freeway.
Mfg Campaign: 11504794
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
Corrective Action:
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
Additional Notes:
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
Mfg Campaign: 11504471
Recall Date: Jan 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Corrective Action:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Additional Notes:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Mfg Campaign: 11503263
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Corrective Action:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Additional Notes:
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Mfg Campaign: 11503263
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Corrective Action:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Additional Notes:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Mfg Campaign: 11501908
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Corrective Action:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Additional Notes:
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Mfg Campaign: 11501908
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
Corrective Action:
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
Additional Notes:
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
Mfg Campaign: 11501368
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Corrective Action:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Additional Notes:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Mfg Campaign: 11500255
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Corrective Action:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Additional Notes:
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Mfg Campaign: 11500255
Recall Date: Jan 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Service Shifter warning showed up in center of dash and Check Engine light illuminated coming home from work on a Friday. Parked the car for the weekend, drove it to work Monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, Service Shifter light pops up again (no CEL this time) and complete loss of power steering IN a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service Shifter warning still on dash and I'm just waiting until it kills me, I guess?
Corrective Action:
Service Shifter warning showed up in center of dash and Check Engine light illuminated coming home from work on a Friday. Parked the car for the weekend, drove it to work Monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, Service Shifter light pops up again (no CEL this time) and complete loss of power steering IN a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service Shifter warning still on dash and I'm just waiting until it kills me, I guess?
Additional Notes:
Service Shifter warning showed up in center of dash and Check Engine light illuminated coming home from work on a Friday. Parked the car for the weekend, drove it to work Monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, Service Shifter light pops up again (no CEL this time) and complete loss of power steering IN a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service Shifter warning still on dash and I'm just waiting until it kills me, I guess?
Mfg Campaign: 11500064
Recall Date: Jan 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased this car, jeep sahara 2019 last Wednesday, and the steering wheel locked while is I was turning to the right! and it happens again around five minutes after! And I I couldn’t moved it to the left or to the right! Almost get to an accident l! I’m very concerned because we paid $44,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!!
Corrective Action:
I purchased this car, jeep sahara 2019 last Wednesday, and the steering wheel locked while is I was turning to the right! and it happens again around five minutes after! And I I couldn’t moved it to the left or to the right! Almost get to an accident l! I’m very concerned because we paid $44,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!!
Additional Notes:
I purchased this car, jeep sahara 2019 last Wednesday, and the steering wheel locked while is I was turning to the right! and it happens again around five minutes after! And I I couldn’t moved it to the left or to the right! Almost get to an accident l! I’m very concerned because we paid $44,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!!
Mfg Campaign: 11499696
Recall Date: Jan 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-STARS has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident.
Corrective Action:
Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-STARS has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident.
Additional Notes:
Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-STARS has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident.
Mfg Campaign: 11499564
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more.
Corrective Action:
I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more.
Additional Notes:
I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more.
Mfg Campaign: 11499565
Recall Date: Dec 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket.
Corrective Action:
The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket.
Additional Notes:
The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket.
Mfg Campaign: 11498514
Recall Date: Dec 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
while in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged $172.58, even though i have a mopar extended warranty it was not covered
Corrective Action:
while in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged $172.58, even though i have a mopar extended warranty it was not covered
Additional Notes:
while in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged $172.58, even though i have a mopar extended warranty it was not covered
Mfg Campaign: 11498029
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Corrective Action:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Additional Notes:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Mfg Campaign: 11497743
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Corrective Action:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Additional Notes:
Death wobble where the Jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say Jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The Jeep didn't handle or feel right but it didn't death wobble until Thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of Jeep Wranglers. My wife refuses to drive the Jeep.
Mfg Campaign: 11497743
Recall Date: Dec 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495915
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495915
Recall Date: Dec 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Corrective Action:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Additional Notes:
While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a Sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) Powertrain Malfunction Indicator Light Electronic Throttle Control (1) Brakes & Suspension Antilock Brake System (1) Safety Air Bags
Mfg Campaign: 11495915
Recall Date: Dec 3, 2022
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