Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Corrective Action:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Additional Notes:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Mfg Campaign: 11476636
Recall Date: Jul 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Corrective Action:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Additional Notes:
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.
Mfg Campaign: 11476636
Recall Date: Jul 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield design for 2018-2019 Jeep Wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this Jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other Jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully.
Corrective Action:
The windshield design for 2018-2019 Jeep Wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this Jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other Jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully.
Additional Notes:
The windshield design for 2018-2019 Jeep Wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this Jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other Jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully.
Mfg Campaign: 11476719
Recall Date: Jul 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
Corrective Action:
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
Additional Notes:
It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive The camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact This happens on a consistent basis and is not an isolated incident
Mfg Campaign: 11476251
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed
Corrective Action:
I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed
Additional Notes:
I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed
Mfg Campaign: 11475912
Recall Date: Jul 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle.
Corrective Action:
steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle.
Additional Notes:
steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to Jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle.
Mfg Campaign: 11473309
Recall Date: Jul 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Corrective Action:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Additional Notes:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Mfg Campaign: 11473101
Recall Date: Jul 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Corrective Action:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Additional Notes:
Service Axle Locker System warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal.
Mfg Campaign: 11473101
Recall Date: Jul 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break.
Corrective Action:
My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break.
Additional Notes:
My 2019 Jeep Wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break.
Mfg Campaign: 11471917
Recall Date: Jun 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that while he was cleaning the vehicle, the front driver’s seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661.
Mfg Campaign: 11471300
Recall Date: Jun 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Corrective Action:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Additional Notes:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Mfg Campaign: 11469718
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Corrective Action:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Additional Notes:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Mfg Campaign: 11469718
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Corrective Action:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Additional Notes:
Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. all warning lights come on including ABS BRAKES, VEHICLE TRACTION CONTROL, AUTOMATIC START, CHECK ENGINE, 4WD, BRAKE LIGHT. car will not turn off when lights are on. Repeat problem despite being in dealership 3times.
Mfg Campaign: 11469718
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .
Corrective Action:
Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .
Additional Notes:
Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .
Mfg Campaign: 11469773
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Corrective Action:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Additional Notes:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Mfg Campaign: 11469546
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Corrective Action:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Additional Notes:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Mfg Campaign: 11469546
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Corrective Action:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Additional Notes:
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.
Mfg Campaign: 11469546
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving approximately 70 MPH and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000.
Mfg Campaign: 11469174
Recall Date: Jun 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Corrective Action:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Additional Notes:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Mfg Campaign: 11468948
Recall Date: Jun 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Corrective Action:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Additional Notes:
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.
Mfg Campaign: 11468948
Recall Date: Jun 13, 2022
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