Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Corrective Action:
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Additional Notes:
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Mfg Campaign: 11508171
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
Corrective Action:
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
Additional Notes:
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
Mfg Campaign: 11507421
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Corrective Action:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Additional Notes:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Mfg Campaign: 11506855
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Corrective Action:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Additional Notes:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Mfg Campaign: 11506855
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Corrective Action:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Additional Notes:
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Mfg Campaign: 11506855
Recall Date: Feb 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Corrective Action:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Additional Notes:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Mfg Campaign: 11505727
Recall Date: Feb 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Corrective Action:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Additional Notes:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Mfg Campaign: 11505727
Recall Date: Feb 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Corrective Action:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Additional Notes:
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Mfg Campaign: 11505727
Recall Date: Feb 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back window keeps exploding and it’s parked in a covered space. Temps have been ok nothing super cold . Only happens when I’m home. Nothing was take out of my car so it wasn’t vandalism cause I had 50 cash in the seat that fell out of my pocket.
Corrective Action:
Back window keeps exploding and it’s parked in a covered space. Temps have been ok nothing super cold . Only happens when I’m home. Nothing was take out of my car so it wasn’t vandalism cause I had 50 cash in the seat that fell out of my pocket.
Additional Notes:
Back window keeps exploding and it’s parked in a covered space. Temps have been ok nothing super cold . Only happens when I’m home. Nothing was take out of my car so it wasn’t vandalism cause I had 50 cash in the seat that fell out of my pocket.
Mfg Campaign: 11505690
Recall Date: Feb 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Corrective Action:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Additional Notes:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Mfg Campaign: 11505511
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Corrective Action:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Additional Notes:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Mfg Campaign: 11505511
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Corrective Action:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Additional Notes:
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Mfg Campaign: 11505511
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Corrective Action:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Additional Notes:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Mfg Campaign: 11505533
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Corrective Action:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Additional Notes:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Mfg Campaign: 11505533
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Corrective Action:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Additional Notes:
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Mfg Campaign: 11505533
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue.
Corrective Action:
While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue.
Additional Notes:
While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue.
Mfg Campaign: 11505298
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Corrective Action:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Additional Notes:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Mfg Campaign: 11505383
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Corrective Action:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Additional Notes:
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Mfg Campaign: 11505383
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Corrective Action:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Additional Notes:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Mfg Campaign: 11504633
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Corrective Action:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Additional Notes:
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Mfg Campaign: 11504633
Recall Date: Jan 31, 2023
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