Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Consumer Complaints
986 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Corrective Action:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Additional Notes:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Mfg Campaign: 11522303
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Corrective Action:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Additional Notes:
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.
Mfg Campaign: 11522303
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle experiencing "Death Wobble." Steering is very shaky if a bump is hit at highway speeds.
Corrective Action:
Vehicle experiencing "Death Wobble." Steering is very shaky if a bump is hit at highway speeds.
Additional Notes:
Vehicle experiencing "Death Wobble." Steering is very shaky if a bump is hit at highway speeds.
Mfg Campaign: 11521808
Recall Date: May 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11520954
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11520954
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated while driving 55 MPH uphill, the vehicle failed to respond upon depressing the accelerator pedal. The check engine warning light illuminated. The vehicle lost power steering functionality. Additionally, the stereo and the windshield wipers engaged independently. A message indicating a shifter column failure was displayed, and other unknown warning lights were illuminated. The contact was able to exit the highway and pulled into a driveway, where she parked the vehicle. The contact stated that the engine continued running after pressing the Start/Stop button several times to turn off the vehicle. Additionally, the contact stated that the engine revved up significantly while the accelerator pedal was not depressed. The contact pressed the Start/Stop button again, and the vehicle turned off. The contact then restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light was illuminated. The contact stated that upon using an OBD reader, codes indicating lost communication with ABS control module, torque request signal from PCM denied, CAN communication messages missing, invalid data from ECM/PCM, Lost communication with SCM/CANC and implausible missing transmission message, were read. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11520954
Recall Date: May 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 75 MPH, the accelerator pedal was depressed, and the engine continued to rev up quickly, immediately followed by an abnormally loud sound coming from the engine compartment. Additionally, the contact stated that metal shards were seen coming from the vehicle onto the roadway. The contact was veered to the side of the roadway and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts for the repair had not yet been developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 75 MPH, the accelerator pedal was depressed, and the engine continued to rev up quickly, immediately followed by an abnormally loud sound coming from the engine compartment. Additionally, the contact stated that metal shards were seen coming from the vehicle onto the roadway. The contact was veered to the side of the roadway and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts for the repair had not yet been developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 75 MPH, the accelerator pedal was depressed, and the engine continued to rev up quickly, immediately followed by an abnormally loud sound coming from the engine compartment. Additionally, the contact stated that metal shards were seen coming from the vehicle onto the roadway. The contact was veered to the side of the roadway and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts for the repair had not yet been developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11519735
Recall Date: May 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Corrective Action:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Additional Notes:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Mfg Campaign: 11519427
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Corrective Action:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Additional Notes:
I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.
Mfg Campaign: 11519427
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The front axle steering stabilizer shock/damper failed at approximately 36 months after delivery, to the point where the the front end shakes violently when the vehicle goes over a bump at highway speeds and the front tires hit the bump at diffferent times, i.e., diagonal overpass joint. This is a known issue, commonly referred to as "death wobble." Stellantis has settled a class action lawsuit related to this phenomon, Reynolds, et. al. vs FCA US LLC, and extended the vehicle warranty for this issue to 8 years and 90,000 miles. That's all well and good. Here's the problem: There are no parts available. Jeep has sourced a FOX SHOX steering stabilizer but it has been on continual backorder since October 2022. My vehicle was diagnosed in November 2022. I can't get a part at least until the end of summer 2023. An extended warranty doesn't help if I can't get the unsafe condition fixed. There is another FOX SHOX product available that will solve this problem but it is a more expensive part. There are also other suppliers that can provide an acceptable part. Jeep has shown zero urgency to take care of their customers, and FOX SHOX is obviously overwhelmed with the demand. Stellantis and Jeep need to act with more urgency to find sufficient parts to fix the affected vehicles, even if it means sourcing a higher-priced part.
Corrective Action:
The front axle steering stabilizer shock/damper failed at approximately 36 months after delivery, to the point where the the front end shakes violently when the vehicle goes over a bump at highway speeds and the front tires hit the bump at diffferent times, i.e., diagonal overpass joint. This is a known issue, commonly referred to as "death wobble." Stellantis has settled a class action lawsuit related to this phenomon, Reynolds, et. al. vs FCA US LLC, and extended the vehicle warranty for this issue to 8 years and 90,000 miles. That's all well and good. Here's the problem: There are no parts available. Jeep has sourced a FOX SHOX steering stabilizer but it has been on continual backorder since October 2022. My vehicle was diagnosed in November 2022. I can't get a part at least until the end of summer 2023. An extended warranty doesn't help if I can't get the unsafe condition fixed. There is another FOX SHOX product available that will solve this problem but it is a more expensive part. There are also other suppliers that can provide an acceptable part. Jeep has shown zero urgency to take care of their customers, and FOX SHOX is obviously overwhelmed with the demand. Stellantis and Jeep need to act with more urgency to find sufficient parts to fix the affected vehicles, even if it means sourcing a higher-priced part.
Additional Notes:
The front axle steering stabilizer shock/damper failed at approximately 36 months after delivery, to the point where the the front end shakes violently when the vehicle goes over a bump at highway speeds and the front tires hit the bump at diffferent times, i.e., diagonal overpass joint. This is a known issue, commonly referred to as "death wobble." Stellantis has settled a class action lawsuit related to this phenomon, Reynolds, et. al. vs FCA US LLC, and extended the vehicle warranty for this issue to 8 years and 90,000 miles. That's all well and good. Here's the problem: There are no parts available. Jeep has sourced a FOX SHOX steering stabilizer but it has been on continual backorder since October 2022. My vehicle was diagnosed in November 2022. I can't get a part at least until the end of summer 2023. An extended warranty doesn't help if I can't get the unsafe condition fixed. There is another FOX SHOX product available that will solve this problem but it is a more expensive part. There are also other suppliers that can provide an acceptable part. Jeep has shown zero urgency to take care of their customers, and FOX SHOX is obviously overwhelmed with the demand. Stellantis and Jeep need to act with more urgency to find sufficient parts to fix the affected vehicles, even if it means sourcing a higher-priced part.
Mfg Campaign: 11519491
Recall Date: Apr 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering on this vehicle has always seem to have a lack of input, just wonders about the lane. Driving it on a windy day is bordered on dangerous as the wind will push you around. The Jeep has a pull to the right and while you counter steer that and get a gust also pushing you left, you now are in the other lane. I was on I25 on a windy day fighting the steering and passed a 18 wheeler the dead air while next to the truck allows the Jeep to relax somewhat then the gust from the front of the truck pushed me into the next lane before I could correct nearly making contact with the car in that lane. If that car had not made an evasive maneuver we would have sure collided. As it turns out Jeep is aware of this issue and has a tsb (08-074-20 REV. B) to replace a poorly designed steering gear box but will only do so if the vehicle is under the 3/36 warranty. This Jeep has 47k miles, under no circumstances should a steering gear box be worn out at that mileage period. This should be a recall! Make these manufacturers spend some of the billions in profits and fix the junk they sell. Steering and brakes should be first on the list of things that get recalled.
Corrective Action:
The steering on this vehicle has always seem to have a lack of input, just wonders about the lane. Driving it on a windy day is bordered on dangerous as the wind will push you around. The Jeep has a pull to the right and while you counter steer that and get a gust also pushing you left, you now are in the other lane. I was on I25 on a windy day fighting the steering and passed a 18 wheeler the dead air while next to the truck allows the Jeep to relax somewhat then the gust from the front of the truck pushed me into the next lane before I could correct nearly making contact with the car in that lane. If that car had not made an evasive maneuver we would have sure collided. As it turns out Jeep is aware of this issue and has a tsb (08-074-20 REV. B) to replace a poorly designed steering gear box but will only do so if the vehicle is under the 3/36 warranty. This Jeep has 47k miles, under no circumstances should a steering gear box be worn out at that mileage period. This should be a recall! Make these manufacturers spend some of the billions in profits and fix the junk they sell. Steering and brakes should be first on the list of things that get recalled.
Additional Notes:
The steering on this vehicle has always seem to have a lack of input, just wonders about the lane. Driving it on a windy day is bordered on dangerous as the wind will push you around. The Jeep has a pull to the right and while you counter steer that and get a gust also pushing you left, you now are in the other lane. I was on I25 on a windy day fighting the steering and passed a 18 wheeler the dead air while next to the truck allows the Jeep to relax somewhat then the gust from the front of the truck pushed me into the next lane before I could correct nearly making contact with the car in that lane. If that car had not made an evasive maneuver we would have sure collided. As it turns out Jeep is aware of this issue and has a tsb (08-074-20 REV. B) to replace a poorly designed steering gear box but will only do so if the vehicle is under the 3/36 warranty. This Jeep has 47k miles, under no circumstances should a steering gear box be worn out at that mileage period. This should be a recall! Make these manufacturers spend some of the billions in profits and fix the junk they sell. Steering and brakes should be first on the list of things that get recalled.
Mfg Campaign: 11518825
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My jeep is not safe on road for its' passengers or any surrounding vehicles, it has been out of service in 2 different certified jeep facilities for over 11 months, and they cannot repair the loss of steering. The contact stated that the vehicle was taken to two dealerships and neither on could diagnose or repair the issue.
Corrective Action:
My jeep is not safe on road for its' passengers or any surrounding vehicles, it has been out of service in 2 different certified jeep facilities for over 11 months, and they cannot repair the loss of steering. The contact stated that the vehicle was taken to two dealerships and neither on could diagnose or repair the issue.
Additional Notes:
My jeep is not safe on road for its' passengers or any surrounding vehicles, it has been out of service in 2 different certified jeep facilities for over 11 months, and they cannot repair the loss of steering. The contact stated that the vehicle was taken to two dealerships and neither on could diagnose or repair the issue.
Mfg Campaign: 11518526
Recall Date: Apr 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Corrective Action:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Additional Notes:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Mfg Campaign: 11516362
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Corrective Action:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Additional Notes:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Mfg Campaign: 11516362
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Corrective Action:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Additional Notes:
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Mfg Campaign: 11516362
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Corrective Action:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Additional Notes:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Mfg Campaign: 11515786
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Corrective Action:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Additional Notes:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Mfg Campaign: 11515786
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Corrective Action:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Additional Notes:
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Mfg Campaign: 11515786
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Corrective Action:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Additional Notes:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Mfg Campaign: 11514268
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Corrective Action:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Additional Notes:
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Mfg Campaign: 11514268
Recall Date: Mar 28, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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