Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Corrective Action:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Additional Notes:
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Mfg Campaign: 11258904
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE BROUGHT MY 2018 JL WRANGLER IN FOR SPEED WOBBLES 4X. WHILE I WOULD CONSIDER MY PREVIOUS EXPERIENCES WITH THIS ISSUE MINOR, WHAT I EXPERIENCED ON 9/27/2019 WAS ENTIRELY DIFFERENT. I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY BECAUSE WHEN I HIT A BUMP AT APPROXIMATELY 80 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY. THE ONLY WAY I COULD GET IT TO STOP WAS TO RAPIDLY DECELERATE TO APPROXIMATELY 30 MPH. THERE WAS NO BREAKDOWN LANE IN THE FAST LANE, SO I HAD TO SKIRT ACROSS 3 LANES OF TRAFFIC. A TRUCK SLAMMED ON ITS BREAKS BEHIND ME. I AM VERY LUCKY TO HAVE AVOIDED A MAJOR ACCIDENT. IT IS IRRESPONSIBLE TO CALL THIS A SAFE CAR TOR DRIVE. I CALLED JEEP AND THEY OPTED ME INTO A "RECALL" CAMPAIGN THAT I KNEW NOTHING ABOUT. THIS RECALL SHOULD BE IMMEDIATE AND URGENT. THIS IS NOT A CUSTOMER SATISFACTION ISSUE. THIS PROBLEM HAS GOTTEN WORSE, THIS IS NOW MY 3RD STEERING DAMPENER. I HAVE DRIVEN JEEPS FOR MANY YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. PLEASE DO SOMETHING BEFORE PEOPLE GET KILLED. I CALLED JEEP AND FILED A COMPLAINT, BUT NOBODY SEEMS TO BE TAKING THIS SERIOUSLY. THE ANSWER WAS THAT I WOULD BE "OPT-ED" IN TO THE RECALL. IF THERE ARE ANY JEEPS OUT THERE WITH THE OLD DAMPENER THEY NEED TO BE REPLACED NOW. MY CAR IS COMPLETELY STOCK HAS NOT BEEN MODIFIED IN ANY WAY.
Corrective Action:
I HAVE BROUGHT MY 2018 JL WRANGLER IN FOR SPEED WOBBLES 4X. WHILE I WOULD CONSIDER MY PREVIOUS EXPERIENCES WITH THIS ISSUE MINOR, WHAT I EXPERIENCED ON 9/27/2019 WAS ENTIRELY DIFFERENT. I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY BECAUSE WHEN I HIT A BUMP AT APPROXIMATELY 80 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY. THE ONLY WAY I COULD GET IT TO STOP WAS TO RAPIDLY DECELERATE TO APPROXIMATELY 30 MPH. THERE WAS NO BREAKDOWN LANE IN THE FAST LANE, SO I HAD TO SKIRT ACROSS 3 LANES OF TRAFFIC. A TRUCK SLAMMED ON ITS BREAKS BEHIND ME. I AM VERY LUCKY TO HAVE AVOIDED A MAJOR ACCIDENT. IT IS IRRESPONSIBLE TO CALL THIS A SAFE CAR TOR DRIVE. I CALLED JEEP AND THEY OPTED ME INTO A "RECALL" CAMPAIGN THAT I KNEW NOTHING ABOUT. THIS RECALL SHOULD BE IMMEDIATE AND URGENT. THIS IS NOT A CUSTOMER SATISFACTION ISSUE. THIS PROBLEM HAS GOTTEN WORSE, THIS IS NOW MY 3RD STEERING DAMPENER. I HAVE DRIVEN JEEPS FOR MANY YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. PLEASE DO SOMETHING BEFORE PEOPLE GET KILLED. I CALLED JEEP AND FILED A COMPLAINT, BUT NOBODY SEEMS TO BE TAKING THIS SERIOUSLY. THE ANSWER WAS THAT I WOULD BE "OPT-ED" IN TO THE RECALL. IF THERE ARE ANY JEEPS OUT THERE WITH THE OLD DAMPENER THEY NEED TO BE REPLACED NOW. MY CAR IS COMPLETELY STOCK HAS NOT BEEN MODIFIED IN ANY WAY.
Additional Notes:
I HAVE BROUGHT MY 2018 JL WRANGLER IN FOR SPEED WOBBLES 4X. WHILE I WOULD CONSIDER MY PREVIOUS EXPERIENCES WITH THIS ISSUE MINOR, WHAT I EXPERIENCED ON 9/27/2019 WAS ENTIRELY DIFFERENT. I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY BECAUSE WHEN I HIT A BUMP AT APPROXIMATELY 80 MPH THE JEEP STARTED SHAKING UNCONTROLLABLY. THE ONLY WAY I COULD GET IT TO STOP WAS TO RAPIDLY DECELERATE TO APPROXIMATELY 30 MPH. THERE WAS NO BREAKDOWN LANE IN THE FAST LANE, SO I HAD TO SKIRT ACROSS 3 LANES OF TRAFFIC. A TRUCK SLAMMED ON ITS BREAKS BEHIND ME. I AM VERY LUCKY TO HAVE AVOIDED A MAJOR ACCIDENT. IT IS IRRESPONSIBLE TO CALL THIS A SAFE CAR TOR DRIVE. I CALLED JEEP AND THEY OPTED ME INTO A "RECALL" CAMPAIGN THAT I KNEW NOTHING ABOUT. THIS RECALL SHOULD BE IMMEDIATE AND URGENT. THIS IS NOT A CUSTOMER SATISFACTION ISSUE. THIS PROBLEM HAS GOTTEN WORSE, THIS IS NOW MY 3RD STEERING DAMPENER. I HAVE DRIVEN JEEPS FOR MANY YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE. PLEASE DO SOMETHING BEFORE PEOPLE GET KILLED. I CALLED JEEP AND FILED A COMPLAINT, BUT NOBODY SEEMS TO BE TAKING THIS SERIOUSLY. THE ANSWER WAS THAT I WOULD BE "OPT-ED" IN TO THE RECALL. IF THERE ARE ANY JEEPS OUT THERE WITH THE OLD DAMPENER THEY NEED TO BE REPLACED NOW. MY CAR IS COMPLETELY STOCK HAS NOT BEEN MODIFIED IN ANY WAY.
Mfg Campaign: 11258680
Recall Date: Sep 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WILL NOT STAY IN LANE. CONSTANT DRIFTING TO LEFT OR RIGHT REQUIRING STEERING CORRECTIONS TO BE MADE IN ORDER TO STAY IN LANE. CONSTANT PROBLEM REGARDLESS OF SPEED, ROAD CONDITIONS OR WEATHER HAVE HAD DEALER REVIEW 5 TIMES AND HAVE NUMEROUS VIDEOS DEPICTING THIS ISSUE
Corrective Action:
VEHICLE WILL NOT STAY IN LANE. CONSTANT DRIFTING TO LEFT OR RIGHT REQUIRING STEERING CORRECTIONS TO BE MADE IN ORDER TO STAY IN LANE. CONSTANT PROBLEM REGARDLESS OF SPEED, ROAD CONDITIONS OR WEATHER HAVE HAD DEALER REVIEW 5 TIMES AND HAVE NUMEROUS VIDEOS DEPICTING THIS ISSUE
Additional Notes:
VEHICLE WILL NOT STAY IN LANE. CONSTANT DRIFTING TO LEFT OR RIGHT REQUIRING STEERING CORRECTIONS TO BE MADE IN ORDER TO STAY IN LANE. CONSTANT PROBLEM REGARDLESS OF SPEED, ROAD CONDITIONS OR WEATHER HAVE HAD DEALER REVIEW 5 TIMES AND HAVE NUMEROUS VIDEOS DEPICTING THIS ISSUE
Mfg Campaign: 11258480
Recall Date: Sep 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT A HIGHWAY SPEEDS OF 70-80 MPH AND HITTING A BUMP THE JEEP GOES INTO CONVULSIONS "DEATH WOBBLE" TO THE POINT WE HAVE TO PULL OFF THE SIDE OF THE ROAD BECAUSE WE ARE SO SCARED, THIS HAS HAPPENED TO US SEVERAL TIMES SINCE OWNING IT. WE DON'T FEEL SAFE DRIVING THIS 2018 JEEP WRANGLER JL. JEEP DOES HAVE A RECALL FOR THE STEERING DAMPER BUT I DON'T FEEL THIS WILL FIX THE ISSUE AS WE ALREADY HAD THIS REPLACED ONCE. THE OTHER ISSUE IS THAT THE STEERING WANDERS AT ANY SPEED, ALWAYS HAVING TO RE-CORRECT THE STEERING, MAKING IT VERY DIFFICULT TO DRIVE AND SEEMINGLY UNSAFE.
Corrective Action:
WHEN DRIVING AT A HIGHWAY SPEEDS OF 70-80 MPH AND HITTING A BUMP THE JEEP GOES INTO CONVULSIONS "DEATH WOBBLE" TO THE POINT WE HAVE TO PULL OFF THE SIDE OF THE ROAD BECAUSE WE ARE SO SCARED, THIS HAS HAPPENED TO US SEVERAL TIMES SINCE OWNING IT. WE DON'T FEEL SAFE DRIVING THIS 2018 JEEP WRANGLER JL. JEEP DOES HAVE A RECALL FOR THE STEERING DAMPER BUT I DON'T FEEL THIS WILL FIX THE ISSUE AS WE ALREADY HAD THIS REPLACED ONCE. THE OTHER ISSUE IS THAT THE STEERING WANDERS AT ANY SPEED, ALWAYS HAVING TO RE-CORRECT THE STEERING, MAKING IT VERY DIFFICULT TO DRIVE AND SEEMINGLY UNSAFE.
Additional Notes:
WHEN DRIVING AT A HIGHWAY SPEEDS OF 70-80 MPH AND HITTING A BUMP THE JEEP GOES INTO CONVULSIONS "DEATH WOBBLE" TO THE POINT WE HAVE TO PULL OFF THE SIDE OF THE ROAD BECAUSE WE ARE SO SCARED, THIS HAS HAPPENED TO US SEVERAL TIMES SINCE OWNING IT. WE DON'T FEEL SAFE DRIVING THIS 2018 JEEP WRANGLER JL. JEEP DOES HAVE A RECALL FOR THE STEERING DAMPER BUT I DON'T FEEL THIS WILL FIX THE ISSUE AS WE ALREADY HAD THIS REPLACED ONCE. THE OTHER ISSUE IS THAT THE STEERING WANDERS AT ANY SPEED, ALWAYS HAVING TO RE-CORRECT THE STEERING, MAKING IT VERY DIFFICULT TO DRIVE AND SEEMINGLY UNSAFE.
Mfg Campaign: 11258260
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED ABOUT THE RECALL. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED ABOUT THE RECALL. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED ABOUT THE RECALL. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11258274
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11258280
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
OVER 50 MPH VERY DIFFICULT TO KEEP IN LANE -- WANDERING ISSUE + DEAD ZONE IN STEERING. HAD TO INSTALL AFTERMARKET PARTS TO HELP CORRECT WANDERING TO BE ABLE TO DRIVE IT ON THE HIGHWAY. BETTER NOW BUT STILL HAD DEAD ZONE "SLOP" IN STEERING WHEEL. THE BUILD QUALITY IS SO POOR THAT THE TORQUE SPECS HAD TO BE CHECKED AND THE ALIGNMENT WAS WAY OFF FROM FACTORY. I HAVE HAD MANY NEW VEHICLES OVER THE YEARS AND THIS IS THE CHEAPEST MADE AND HAS THE WORST QUALITY OF ALL! THESE NEW JL JEEPS HAVE A REAL PROBLEM WITH BEING ABLE TO KEEP THEM DRIVING STRAIGHT OVER 50 MPH. I HAVE HAD OTHER JEEPS TJ, XJ, JK AND NONE ARE THIS BAD. CHECK THE WRANGLER JL FORUMS AND SEE THE THOUSANDS OF COMPLAINTS ON THE STEERING. ADDITIONALLY JEEP HAD A RECALL ON THE STEERING STABILIZER AND THE DEALER INSTALLED IT UPSIDE DOWN. TOLD THEM IT WAS WRONG AND THEY WERE UNHAPPY WITH ME BECAUSE I POINTED IT OUT. THIS WAS AFTER I TOLD THE SERVICE ADVISOR THAT IT NEEDED TO BE INSTALLED IN THE PROPER DIRECTION AND ALL HE SAID WAS WE KNOW WHAT WE ARE DOING , WE DO THAIS ALL THE TIME. TOTAL INCOMPETENCE FROM THE FACTORY TO THE DEALERS. PICKED THIS 2018 UP EARLY JULY 2019 AND NOTICED THE PROBLEM ON THE WAY HOME.
Corrective Action:
OVER 50 MPH VERY DIFFICULT TO KEEP IN LANE -- WANDERING ISSUE + DEAD ZONE IN STEERING. HAD TO INSTALL AFTERMARKET PARTS TO HELP CORRECT WANDERING TO BE ABLE TO DRIVE IT ON THE HIGHWAY. BETTER NOW BUT STILL HAD DEAD ZONE "SLOP" IN STEERING WHEEL. THE BUILD QUALITY IS SO POOR THAT THE TORQUE SPECS HAD TO BE CHECKED AND THE ALIGNMENT WAS WAY OFF FROM FACTORY. I HAVE HAD MANY NEW VEHICLES OVER THE YEARS AND THIS IS THE CHEAPEST MADE AND HAS THE WORST QUALITY OF ALL! THESE NEW JL JEEPS HAVE A REAL PROBLEM WITH BEING ABLE TO KEEP THEM DRIVING STRAIGHT OVER 50 MPH. I HAVE HAD OTHER JEEPS TJ, XJ, JK AND NONE ARE THIS BAD. CHECK THE WRANGLER JL FORUMS AND SEE THE THOUSANDS OF COMPLAINTS ON THE STEERING. ADDITIONALLY JEEP HAD A RECALL ON THE STEERING STABILIZER AND THE DEALER INSTALLED IT UPSIDE DOWN. TOLD THEM IT WAS WRONG AND THEY WERE UNHAPPY WITH ME BECAUSE I POINTED IT OUT. THIS WAS AFTER I TOLD THE SERVICE ADVISOR THAT IT NEEDED TO BE INSTALLED IN THE PROPER DIRECTION AND ALL HE SAID WAS WE KNOW WHAT WE ARE DOING , WE DO THAIS ALL THE TIME. TOTAL INCOMPETENCE FROM THE FACTORY TO THE DEALERS. PICKED THIS 2018 UP EARLY JULY 2019 AND NOTICED THE PROBLEM ON THE WAY HOME.
Additional Notes:
OVER 50 MPH VERY DIFFICULT TO KEEP IN LANE -- WANDERING ISSUE + DEAD ZONE IN STEERING. HAD TO INSTALL AFTERMARKET PARTS TO HELP CORRECT WANDERING TO BE ABLE TO DRIVE IT ON THE HIGHWAY. BETTER NOW BUT STILL HAD DEAD ZONE "SLOP" IN STEERING WHEEL. THE BUILD QUALITY IS SO POOR THAT THE TORQUE SPECS HAD TO BE CHECKED AND THE ALIGNMENT WAS WAY OFF FROM FACTORY. I HAVE HAD MANY NEW VEHICLES OVER THE YEARS AND THIS IS THE CHEAPEST MADE AND HAS THE WORST QUALITY OF ALL! THESE NEW JL JEEPS HAVE A REAL PROBLEM WITH BEING ABLE TO KEEP THEM DRIVING STRAIGHT OVER 50 MPH. I HAVE HAD OTHER JEEPS TJ, XJ, JK AND NONE ARE THIS BAD. CHECK THE WRANGLER JL FORUMS AND SEE THE THOUSANDS OF COMPLAINTS ON THE STEERING. ADDITIONALLY JEEP HAD A RECALL ON THE STEERING STABILIZER AND THE DEALER INSTALLED IT UPSIDE DOWN. TOLD THEM IT WAS WRONG AND THEY WERE UNHAPPY WITH ME BECAUSE I POINTED IT OUT. THIS WAS AFTER I TOLD THE SERVICE ADVISOR THAT IT NEEDED TO BE INSTALLED IN THE PROPER DIRECTION AND ALL HE SAID WAS WE KNOW WHAT WE ARE DOING , WE DO THAIS ALL THE TIME. TOTAL INCOMPETENCE FROM THE FACTORY TO THE DEALERS. PICKED THIS 2018 UP EARLY JULY 2019 AND NOTICED THE PROBLEM ON THE WAY HOME.
Mfg Campaign: 11258354
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS IF A BUMP OR HOLE IS HIT THE FRONT END WILL DEVELOP A WOBBLE. THIS INCLUDES THE STEERING WHEEL JIGGLING FROM SIDE TO SIDE. THE WOBBLE GOES AWAY WHEN THE BRAKES ARE HEAVILY APPLIED. DEALER SERVICE RESPONSE WAS "NO PROBLEM FOUND". PROBLEM CONTINUES. THE VEHICLE IS COMPLETELY STOCK INCLUDING ORIGINAL TIRES AND WHEELS.
Corrective Action:
AT HIGHWAY SPEEDS IF A BUMP OR HOLE IS HIT THE FRONT END WILL DEVELOP A WOBBLE. THIS INCLUDES THE STEERING WHEEL JIGGLING FROM SIDE TO SIDE. THE WOBBLE GOES AWAY WHEN THE BRAKES ARE HEAVILY APPLIED. DEALER SERVICE RESPONSE WAS "NO PROBLEM FOUND". PROBLEM CONTINUES. THE VEHICLE IS COMPLETELY STOCK INCLUDING ORIGINAL TIRES AND WHEELS.
Additional Notes:
AT HIGHWAY SPEEDS IF A BUMP OR HOLE IS HIT THE FRONT END WILL DEVELOP A WOBBLE. THIS INCLUDES THE STEERING WHEEL JIGGLING FROM SIDE TO SIDE. THE WOBBLE GOES AWAY WHEN THE BRAKES ARE HEAVILY APPLIED. DEALER SERVICE RESPONSE WAS "NO PROBLEM FOUND". PROBLEM CONTINUES. THE VEHICLE IS COMPLETELY STOCK INCLUDING ORIGINAL TIRES AND WHEELS.
Mfg Campaign: 11257931
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Corrective Action:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Additional Notes:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Mfg Campaign: 11258020
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Corrective Action:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Additional Notes:
EXTREME STEERING WOBBLE AT FREEWAY SPEEDS WHEN FRONT WHEELS EXPERIENCE A BUMP OR UNEVEN PAVEMENT/POTHOLE.
Mfg Campaign: 11258020
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Corrective Action:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Additional Notes:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Mfg Campaign: 11258056
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Corrective Action:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Additional Notes:
I NEVER LIKED HOW THIS JEEP DROVE FROM DAY 1, AS ALWAYS FELT SOMETHING IN THE FRONT END WAS LOOSE AND THE RIDE WAS WOBBLY AT VIRTUALLY ALL SPEEDS. AFTER THE FIRST OIL CHANGE AND TIRE ROTATION THE PROBLEM SEEMED WORSE. BROUGHT IT BACK AND 1 FRONT TIRE WAS SLIGHTLY OFF BALANCE, SO WAS REBALANCED AND OFF WE WENT. PROBLEM NATURALLY HASN'T GONE AWAY. ANNOYING AND OF CONCERN THAT I FINALLY BROUGHT IT BACK TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT WHEN THE SERVICE ADVISOR SAID "OH THERE IS A RECALL ON YOUR JEEP FOR THE STEERING STABILIZER... I HAVE NOT EVER RECEIVED ANY MAIL FROM JEEP TO THIS REGARD.. HOWEVER THEY WILL BE REPLACING IT THIS WEEKEND. WITH THIS NEW INFORMATION, I NOW SEARCH THIS SITE AND SEE HUNDREDS OF OTHER COMPLAINTS ABOUT STEERING ISSUES I HAVE BEEN EXPERIENCING, AND NEED TO REGISTER A COMPLAINT....AS I TOO HAVE FELT THE VEHICLE FEELS UNSAFE TO DRIVE AND COULD POTENTIALLY BE A PROBLEM. SEEMS TO ME THAT THERE SMOKE UNDER THESE JEEPS AND THE BUILD OF THEM, AND JUST A MATTER OF TIME BEFORE PEOPLE WILL SUFFER SIGNIFICANT INJURY TO THEMSELVES OR OTHERS IF THIS ISSUE ISN'T FIXED AND BAD VEHICLES ARE BOUGHT BACK BY FCA. I BEGIN MY JOURNEY WITH JEEP SATURDAY, AND AFTER READING ALL THE ISSUES HERE HAVE LITTLE FAITH THAT THIS FIX IS REALLY THE SOURCE OF MY PROBLEM BUT A BANDAID ON A MUCH LARGER ISSUE FOR OWNERS LIKE MYSELF. 50K FOR A VEHICLE ONE WOULD THINK SHOULD BUY ONE A SENSE OF CONFIDENCE. IN MY CASE, THERE IS ZERO AT THIS POINT, BUT UNLESS IM PARKING THE VEHICLE AND EATING MY $500 MO PAYMENT WHAT CHOICE DO I HAVE BUT TO DRIVE IT AND JUST PRAY NOTHING HAPPENS? I WILL UPDATE THIS POST AS NEED BE AS WE MOVE FORWARD WITH JEEPS "FIX" I WILL MAKE SURE TO HAVE THEM INSPECT THE WELDS ON MY FRAME AS WELL, WITH A BUILD DATE OF JULY 2018 AND FRAME #186, MINE IS JUST A FEW OUTSIDE OF THE RANGE OF ONES WITH KNOW PROBLEMS.
Mfg Campaign: 11258056
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
REPORTED FRIGHTENING VIBRATION WITH LOSS OF VEHICLE STEERING CONTROL WHILE TRAVELING H AT HIGH SPEEDS ON THE HIGHWAY IF THE CAR DRIVES OVER UNEVEN GROUND OR POT HOLES. REPORTED THE ISSUE TO THE DEALERSHIP THEY REFERRED TO IT AS A KNOWN ISSUE CALLED 'DEATH WOBBLE'. THEY REPAIRED THE DAMPER PER RECALL HOWEVER I AM NOW EXPERIENCING THE ISSUE AGAIN AND SEEMS TO BE GETTING WORSE. CERTAINLY A SEVERE SAFETY ISSUE.
Corrective Action:
REPORTED FRIGHTENING VIBRATION WITH LOSS OF VEHICLE STEERING CONTROL WHILE TRAVELING H AT HIGH SPEEDS ON THE HIGHWAY IF THE CAR DRIVES OVER UNEVEN GROUND OR POT HOLES. REPORTED THE ISSUE TO THE DEALERSHIP THEY REFERRED TO IT AS A KNOWN ISSUE CALLED 'DEATH WOBBLE'. THEY REPAIRED THE DAMPER PER RECALL HOWEVER I AM NOW EXPERIENCING THE ISSUE AGAIN AND SEEMS TO BE GETTING WORSE. CERTAINLY A SEVERE SAFETY ISSUE.
Additional Notes:
REPORTED FRIGHTENING VIBRATION WITH LOSS OF VEHICLE STEERING CONTROL WHILE TRAVELING H AT HIGH SPEEDS ON THE HIGHWAY IF THE CAR DRIVES OVER UNEVEN GROUND OR POT HOLES. REPORTED THE ISSUE TO THE DEALERSHIP THEY REFERRED TO IT AS A KNOWN ISSUE CALLED 'DEATH WOBBLE'. THEY REPAIRED THE DAMPER PER RECALL HOWEVER I AM NOW EXPERIENCING THE ISSUE AGAIN AND SEEMS TO BE GETTING WORSE. CERTAINLY A SEVERE SAFETY ISSUE.
Mfg Campaign: 11258143
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.
Corrective Action:
EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.
Additional Notes:
EXCESSIVE PLAY IN THE STEERING ALSO WANDERS ALL OVER THE ROAD. THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY OF VEHICLE AND THE DEALER SAYS THERE IS NOTHING WRONG.
Mfg Campaign: 11257591
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING HAS 2+ INCHES OF PLAY AT HIGHWAY SPEEDS. DEALER SAYS IT IS A JEEP THING BUT OTHERS WITH THE EXACT SAME VEHICLE HAVE NO PLAY IN THEIR STEERING. I HAVE HAD IT IN 4 TIMES AND IT IS NOW WORSE THAN WHEN I BOUGHT IT. MY WIFE IS AFRAID TO DRIVE IT BECAUSE SHE FEELS IT IS UNSAFE.
Corrective Action:
STEERING HAS 2+ INCHES OF PLAY AT HIGHWAY SPEEDS. DEALER SAYS IT IS A JEEP THING BUT OTHERS WITH THE EXACT SAME VEHICLE HAVE NO PLAY IN THEIR STEERING. I HAVE HAD IT IN 4 TIMES AND IT IS NOW WORSE THAN WHEN I BOUGHT IT. MY WIFE IS AFRAID TO DRIVE IT BECAUSE SHE FEELS IT IS UNSAFE.
Additional Notes:
STEERING HAS 2+ INCHES OF PLAY AT HIGHWAY SPEEDS. DEALER SAYS IT IS A JEEP THING BUT OTHERS WITH THE EXACT SAME VEHICLE HAVE NO PLAY IN THEIR STEERING. I HAVE HAD IT IN 4 TIMES AND IT IS NOW WORSE THAN WHEN I BOUGHT IT. MY WIFE IS AFRAID TO DRIVE IT BECAUSE SHE FEELS IT IS UNSAFE.
Mfg Campaign: 11257601
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE CONSTANTLY WANDERS THE ROAD AT INTERSTATE SPEEDS. THERE IS NO CENTER. WHEN TURNING AT INTERSTATE SPEEDS IT TURNS AND THEN GOES LEFT OR RIGHT WITHOUT TURNING THE STEERING WHEEL.
Corrective Action:
THE VEHICLE CONSTANTLY WANDERS THE ROAD AT INTERSTATE SPEEDS. THERE IS NO CENTER. WHEN TURNING AT INTERSTATE SPEEDS IT TURNS AND THEN GOES LEFT OR RIGHT WITHOUT TURNING THE STEERING WHEEL.
Additional Notes:
THE VEHICLE CONSTANTLY WANDERS THE ROAD AT INTERSTATE SPEEDS. THERE IS NO CENTER. WHEN TURNING AT INTERSTATE SPEEDS IT TURNS AND THEN GOES LEFT OR RIGHT WITHOUT TURNING THE STEERING WHEEL.
Mfg Campaign: 11257659
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY BRAND NEW, 2018 JEEP HAS 768 MILES ON IT AND THE STEERING IS LOOSE TO SAY THE LEAST. IF THE FRONT TRACK BAR BRACKET (SOLID FRONT AXLE IN LINE WITH THE BODY OF THE VEHICLE) STILL HAS WELDS THAT ARE OFF SEAM, CAN CAUSE THE BRACKET TO DETACH FROM THE FRAME AND CAN CAUSE LOOSE, VAGUE STEERING TO A COMPLETE SYSTEM FAILURE. RECALL STATEMENT: "THE SEPARATION OF THE FRONT TRACK BAR BRACKET FROM THE FRAME MAY CAUSE A REDUCTION IN THE STEERING RESPONSE, WHICH CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING," THIS IS MY THIRD JEEP AND 2ND JEEP WRANGLER. THE DEALERSHIP STATES THEY REPAIRED THE RECALL, 2 MONTHS PRIOR TO THE PURCHASE DATE, BUT I DO NOT BELIEVE THEY DID. IF THE DEALERSHIP CLAIMED THE REPAIR TO JEEP I AM SURE THEY POCKETED THE MONEY. THIS IS A HUGE SAFETY RISK AS THE STEERING IS RECALLED AS A SAFETY RECALL - THE DEALERSHIP SHOULD BE LIABLE AND JEEP NEEDS TO INSPECT THAT THE RECALLS AT THE VERY LEAST ONE AND THOSE THAT CLAIM TO DO THE REPAIRS AND DO NOT - SHOULD HAVE THEIR ABILITY TO OFFER JEEP PRODUCTS REVOKED.
Corrective Action:
MY BRAND NEW, 2018 JEEP HAS 768 MILES ON IT AND THE STEERING IS LOOSE TO SAY THE LEAST. IF THE FRONT TRACK BAR BRACKET (SOLID FRONT AXLE IN LINE WITH THE BODY OF THE VEHICLE) STILL HAS WELDS THAT ARE OFF SEAM, CAN CAUSE THE BRACKET TO DETACH FROM THE FRAME AND CAN CAUSE LOOSE, VAGUE STEERING TO A COMPLETE SYSTEM FAILURE. RECALL STATEMENT: "THE SEPARATION OF THE FRONT TRACK BAR BRACKET FROM THE FRAME MAY CAUSE A REDUCTION IN THE STEERING RESPONSE, WHICH CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING," THIS IS MY THIRD JEEP AND 2ND JEEP WRANGLER. THE DEALERSHIP STATES THEY REPAIRED THE RECALL, 2 MONTHS PRIOR TO THE PURCHASE DATE, BUT I DO NOT BELIEVE THEY DID. IF THE DEALERSHIP CLAIMED THE REPAIR TO JEEP I AM SURE THEY POCKETED THE MONEY. THIS IS A HUGE SAFETY RISK AS THE STEERING IS RECALLED AS A SAFETY RECALL - THE DEALERSHIP SHOULD BE LIABLE AND JEEP NEEDS TO INSPECT THAT THE RECALLS AT THE VERY LEAST ONE AND THOSE THAT CLAIM TO DO THE REPAIRS AND DO NOT - SHOULD HAVE THEIR ABILITY TO OFFER JEEP PRODUCTS REVOKED.
Additional Notes:
MY BRAND NEW, 2018 JEEP HAS 768 MILES ON IT AND THE STEERING IS LOOSE TO SAY THE LEAST. IF THE FRONT TRACK BAR BRACKET (SOLID FRONT AXLE IN LINE WITH THE BODY OF THE VEHICLE) STILL HAS WELDS THAT ARE OFF SEAM, CAN CAUSE THE BRACKET TO DETACH FROM THE FRAME AND CAN CAUSE LOOSE, VAGUE STEERING TO A COMPLETE SYSTEM FAILURE. RECALL STATEMENT: "THE SEPARATION OF THE FRONT TRACK BAR BRACKET FROM THE FRAME MAY CAUSE A REDUCTION IN THE STEERING RESPONSE, WHICH CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING," THIS IS MY THIRD JEEP AND 2ND JEEP WRANGLER. THE DEALERSHIP STATES THEY REPAIRED THE RECALL, 2 MONTHS PRIOR TO THE PURCHASE DATE, BUT I DO NOT BELIEVE THEY DID. IF THE DEALERSHIP CLAIMED THE REPAIR TO JEEP I AM SURE THEY POCKETED THE MONEY. THIS IS A HUGE SAFETY RISK AS THE STEERING IS RECALLED AS A SAFETY RECALL - THE DEALERSHIP SHOULD BE LIABLE AND JEEP NEEDS TO INSPECT THAT THE RECALLS AT THE VERY LEAST ONE AND THOSE THAT CLAIM TO DO THE REPAIRS AND DO NOT - SHOULD HAVE THEIR ABILITY TO OFFER JEEP PRODUCTS REVOKED.
Mfg Campaign: 11257670
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT HIGH SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY AND EXPERIENCED THE DEATH WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAP CHRYSLER DODGE JEEP RAM (430 TUNXIS HILL RD, FAIRFIELD, CT 06825, (203) 384-0005) AND EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11257696
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS
Corrective Action:
STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS
Additional Notes:
STEERING FEELS EXTREMELY LOOSE. ESPECIALLY, WHILE DRIVING ON HIGHWAY IT DOES NOT FEEL SAFE AT ALL DUE TO CONSTANT CORRECTION I AM FORCE TO DO. I AM SCARED EVEN A SMALL POTHOLE WOULD MAKE THE VEHICLE LOSE STEERING AND END UP IN A DITCH. EVEN AFTER GETTING THE LATEST "RECALLS", CHECKED WELDING ISSUE AND REPLACE THE STEERING DAMPER NEITHER OF THOSE SOLUTION FIXED THE LOOSE FEEL OF THE STEERING WHEEL. *DT *AS
Mfg Campaign: 11257771
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Corrective Action:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Additional Notes:
BOUGHT WRANGLER IN MAY OF 2018. HAVE ALWAYS NOTICED THAT THE STEERING ALIGNMENT HAS BEEN OFF, OR THAT IT HAS AT LEAST 1 INCH TO 2 INCHES IN PLAY. MEANING THAT I CAN MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT AND IT DOES NOT IMPACT STEERING DIRECTION. VEHICLE ALSO DOES NOT TRACK STRAIGHT, IT PULLS TO THE LEFT. NO LONGER COVERED UNDER WARRANTY AS I AM AT 20K MILES NOW. STEERING DAMPER HAS BEEN REPLACED TWICE NOW FIRST TIME WAS AT 14,000 MILES. SECOND TIME AT 19,000. . HITTING AN EXPANSION JOINT OR POTHOLE AT SPEEDS NORTH OF 70MPH WILL CAUSE SEVERE SHAKING TO THE POINT I HAVE TO SLOW DOWN TO SPEEDS OF AROUND 50MPH FOR IT TO GO AWAY. NOT SAFE AT ALL ON THE FREEWAY. THIS IS A SAFETY DEFECT. FCA SHOULD BUYBACK THE WRANGLERS AND WORK ON FIXING THE OBVIOUS FLAW IN FRAME ENGINEERING, THE STEERING DAMPER IS JUST A BANDAID. THE STEERING DAMPER IS GOING TO CONTINUE GOING OUT AND CAUSING THE DEATH WOBBLE.
Mfg Campaign: 11257797
Recall Date: Sep 24, 2019
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