Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
Mfg Campaign: 11268658
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Corrective Action:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Additional Notes:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Mfg Campaign: 11268320
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Corrective Action:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Additional Notes:
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Mfg Campaign: 11268320
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.
Corrective Action:
WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.
Additional Notes:
WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.
Mfg Campaign: 11268209
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES
Corrective Action:
DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES
Additional Notes:
DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES
Mfg Campaign: 11268114
Recall Date: Oct 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Corrective Action:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Additional Notes:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Mfg Campaign: 11267599
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Corrective Action:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Additional Notes:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Mfg Campaign: 11267599
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Corrective Action:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Additional Notes:
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Mfg Campaign: 11267599
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11267702
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"
Corrective Action:
THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"
Additional Notes:
THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"
Mfg Campaign: 11267405
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Corrective Action:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Additional Notes:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Mfg Campaign: 11267022
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Corrective Action:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Additional Notes:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Mfg Campaign: 11267022
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Corrective Action:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Additional Notes:
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Mfg Campaign: 11267022
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!
Corrective Action:
WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!
Additional Notes:
WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!
Mfg Campaign: 11267140
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.
Corrective Action:
COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.
Additional Notes:
COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.
Mfg Campaign: 11266720
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
Corrective Action:
MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
Additional Notes:
MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
Mfg Campaign: 11266573
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.
Corrective Action:
2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.
Additional Notes:
2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.
Mfg Campaign: 11266638
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Corrective Action:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Additional Notes:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Mfg Campaign: 11266528
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Corrective Action:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Additional Notes:
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Mfg Campaign: 11266528
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
Corrective Action:
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
Additional Notes:
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
Mfg Campaign: 11266101
Recall Date: Oct 4, 2019
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